High quality service from beginning to end for a one window replacement job…read more Prompt contact after my inquiry and an easy appointment for an onsite competitive quote. The window arrived quickly and the installation (even with the discovery of some dry rot) went smoothly thanks to their skilled and professional installer. Cleanup was also excellent, leaving the place spotless. Highly recommend!

WindowFellas is truly dedicated to creating happy customers. They are incredibly…read moredetail-oriented--from replacing an old, non-working window to expanding existing ones, they listen carefully and execute flawlessly. What sets them apart is their honesty and integrity: they always recommend what's right for you and never try to upsell unnecessary services. In fact, they'll even tell you when something doesn't need to be replaced yet and give you a realistic estimate of when it might. Highly recommended!

I've been meaning to write this review for a while. Kirill and his team replaced a dozen windows…read moreand 2 sliding doors for our home, including a breathtaking 15-foot slider for the living room that made our dream a reality and completely transformed our waterview home (see photos). It's now been 10 months since completion and we've experienced zero issues whatsoever, which is testament to the quality of the work. From the start, Kirill was responsive and responsible. His bid was competitive, and he was extremely detail-oriented. Since we wanted to order our own windows from Dunn Lumber, we had multiple conversations to ensure the measurements were exactly right. His thoroughness paid off -- all the windows arrived exactly as planned, avoiding delays or returns. During the installation process itself, Kirill and his crew (Ivan and Ivan) were always on time, courteous, efficient, and professional. They may be the ONLY contractors we've ever worked with who finished within the timeline that they laid out. Overall, we really enjoyed working with Kirill and would 100% recommend him to anyone looking to replace windows or doors. It would be nice if they also offered finishing services, like drywall touch-up and painting, but the quality of the work that they do specialize in is absolutely impeccable. Don't think twice about hiring Cascade!

Kirill worked closely with us to price the replacement of 28 builder-grade windows and three…read moreexterior doors with Pella Fiberglass Windows and Doors well below what larger competitors were able to offer, in about the same time as the best others were able to offer. Ivan and his team arrived on time and completed the install, replacing the exterior window and the interior door trim to match what was installed (but with better quality). Ivan was even able to address our misaligned original window trim. Now our drafty house feels sealed and quiet, with a noticable decrease in the time the heater is running. Kirill was responsive to any questions and worked with us to resolve a misunderstanding of weekend scheduled work. Ivan, Roman, and Teras were all attentive to our interior and made a point to clean up afterwards.

Luis and Jordan did an excellent job replacing 2 windows. Quick, efficient and professionally done.read more

Very pleased with product and installation. Installers Andres and Macos we're efficient,…read moreinformative, and did quality work. Would definitely recommend the company and crew.

I reached out to Kot's after my contractor put cheap off the shelf windows in my addition, contrary…read moreto what I expressly said I wanted. My house had original 30 year-old Milgard window's and I prioritize quality over price. Oleg was able to get out to me right away, he sent me a quote and we initiated the order. When the windows arrived and weather permitted, his team came out to replace the cheap windows and slider my GC put in and they did a fantastic job. Everyone at Kot's was so great we requested a quote for replacing the rest of the windows in the original structure which were installed last week. The whole team was fantastic to work with from start to finish. I had a lot of quotes, some cheaper but none with the level of integrity and pride in their service that I found at Kot's. Thank you Oleg, Daniel, and the crew.

I am writing this review as a prior Comercial construction manager and a guy who needed a window…read morereplaced. They were very responsive and communicative prior to the glass replacement. They were very honest, respectful and professional throughout all of our interactions, and they were on time and had the glass replaced with in the amount of time that they said it would take. They weren't the cheapest but very competitive. I am not only paying for a price of replacement glass but service as well, they are professional, responsive, honest and knowledgeable, and that's what I'm paying for. I will be keeping there number for future service and I recommend you do the same.

Value, service, and quality were all excellent. I had a patio door that was especially difficult to…read morerepair -- the track and rollers needed replacement, and the door was sealed within the frame, making it extremely difficult to remove due to its age. Joe had the experience and expertise to get the job done while also taking the time to clean out the old debris and make everything look like new again. Customer service and professionalism were outstanding from beginning to end. Thank you, Joe!

Extremely professional service end. Price was competitive and the quality of product does seem…read moresuperior. Will definitely use them again for all glass needs. We replaced 18 glass units that lost seal.

It was a great, low-pressure experience working with Reglaze Windows! (Unlike Champion, or…read moreAnderson's incessant advertising.) Pete was a great, flexible guy to work with in figuring out what, and how many windows we wanted to replace. The final result was also great. Our 3 new double-hung (top-down/bottom-up) windows are beautiful! Well worth the wait for the black exteriors! Not only did the installer, Craig, finish the job sooner than expected, he also did a beautiful job on the interior trim. Absolutely beautiful job!

We could not be more pleased with our new windows and our overall experience with Reglaze! Reglaze…read morereplaced 15 windows in our old house back in June with efficient and high-quality new Milgard windows. We got estimates from a few other competitors, and Reglaze was able to give us a very competitive price. But, most importantly, Reglaze was able to give us much better service and much more peace-of-mind during the install and beyond. Pete was very friendly and very helpful for us in making our decisions around what types of windows to install. Additionally, we recently had a spring fall-out of one of our windows, and Pete was super helpful and followed-up with Milgard on our behalf to get it fixed!

We had our entire house resided with Hardie board and couldn't be happier! Erin was professional,…read moreprompt and great about answering all of my questions (and I had a TON of them!). This was by far the lowest quote we got but it was that and the professionalism that made us choose them. The crew was great - fast, efficient and very, very skilled with Hardie board siding. We had several other projects done at the same time and each contractor commented on how well the Hardie was being installed. They kept us informed and communicated well when there were questions or decisions to be made. The entire project was done in six working days, clean up with thorough and we are 100% satisfied with the results. I highly recommend Energy Exteriors NW and when we need to have our windows replaced, we will definitely be contacting them for the work.

My husband and I hired Energy Exteriors NW for a Milgard sliding door installation, and months…read morelater we're still dealing with the fallout, both from the door itself and from how the company has handled it. The install, twice: The first crew (7/30) installed the door with the frame out of square and the handle missing a part entirely, so it couldn't latch, rattled constantly, and had an inconsistent gap against the frame. They also cut out the old door and frame without putting down any protective sheeting, so concrete board dust (a fiber-cement material containing silica, an OSHA-regulated health hazard) covered the interior of our home, especially our kitchen. When the Project Manager inspected the door the next day, he confirmed the frame was installed incorrectly and promised to reinstall it properly. The second crew came back to redo the frame and reinstall the door (8/03), and while removing and replacing the trim and frame, they damaged our exterior siding. Erin offered to send her own crew to fix it, but after what happened during that reinstall (below), we didn't want any more of her installers in our home, so we're handling that repair ourselves. The incident: During a follow-up visit (8/04) to address ongoing problems, I pointed out that the door still wasn't right. One of the installers snapped at me in our kitchen: he shook the door hard, smirked, and yelled "YOU DON'T LIKE THIS?!" at me repeatedly, then suggested he could just remove the security lock if the rattle bothered us. My husband told both installers to leave. Ownership's response: We called immediately. Owner Erin didn't call back until later that day and showed no real concern. She followed up with a lengthy, polished email questioning our account of the incident, since our home security camera only captured the outside of the house, as if that meant what happened inside couldn't be trusted. It's a telling response from someone whose installer had just screamed at a customer. Where things stand now: Milgard has since come out to inspect the door as a warranty matter, and confirmed that the rattle and stiff latch are common on a large, custom 7.5-foot slider like ours (something we were never told when we ordered it), and that there's nothing more to be done about either one. The scratch on the interior glass, which appeared during the first install, will finally be repaired next week, months after the original install. One more thing worth knowing: their contract includes a non-disparagement clause instructing customers not to post negative comments online. That kind of clause is illegal and unenforceable under the federal Consumer Review Fairness Act of 2016. Its presence alone tells you how this company intends to handle complaints. (Not a lawyer, but this is well-established consumer protection law.) If you look through Erin's responses to other critical reviews here, you'll see a pattern: she replies to nearly every negative review personally, and instead of taking accountability, she consistently questions or minimizes the customer's experience. That's exactly what she did with us. We wanted a door that worked like a brand-new door should, an intact house, and honest communication. What we got was a door we still have to fight with every time we use it, a house we're repairing ourselves, and a company that was never straight with us. Do your research before hiring this company, and think twice before signing a contract with a non-disparagement clause in it. You can save yourself a lot of time, headaches, and potential damage by hiring a company with careful and professional installation crews, and managers who aren't (seemingly) motivated by a compulsion to always be right, even when they are demonstrably in the wrong and making mistakes left and right.

Great communication, high quality installation and service! From quiet, order, installation, and…read morefollow up we were very pleased.

We had several windows replaced along with a sliding door and large bay window. The quote we…read morereceived was reasonable based on what we requested and compared to other vendors. We were able to schedule the work quickly after the windows arrived in their warehouse. The work was finished over three days and the installers were friendly, professional, and cared about their end product. We'd highly recommend them.

Quality team and great service. Highly recommend using this team. I worked with them on two of our…read morecommercial projects.

EPB was responsive for not one, but two, separate broken glass storefronts at my business. I was…read morereally frustrated by the break ins and stressed out. Nona was super responsive for each separate incident and got out quickly to repair the glass and provide some temporary repairs to secure the storefront. Thanks Nona! I have you in my call list if I ever need this service again.

We called our project "The Window From Hell." It was a HUGE trapezoid window up high in a 2-story…read moreliving room, and it needed to be replaced after its seal failed. I got bids, and was the most impressed with Danny L at Signature Windows. We had a tight deadline because the home was going on the market and access to the window, especially in the rain, was really challenging. Meeting the deadline, and the safety of the installers, were non-negotiable. Danny came out the very next day to measure the Window From Hell and, not only did he give me the best price, but his company was the only one that had all the scaffolding equipment readily available at no extra charge. The window arrived sooner than expected, and installation was quickly scheduled to meet the deadline. Then we hit a snag: some epic rain made the cedar roof too slippery for safe conditions. Brent and his crew of expert (and very brave) installers rigged up a safe way to haul this brand-new Mother of ALL Windows up to the second floor and install it using very long ladders, secure scaffolding, and harnesses. I think we had 4 or 5 installers for this job. It took all day to get the old Window From Hell out and the new Mother of All Windows installed. But what a job! Perfect caulk lines, perfect cleaning of the glass, perfect clean-up of the job site, indoors and out. Job done ON TIME, SAFELY, and at an excellent price. If Signature can handle my Window From Hell, I am very confident they can install ordinary double-hung windows that exceed your expectations for quality, price, timeliness, and workmanship. I highly recommend Signature Windows.

Signature always comes through, their products and work is always top notch, yes, they are a…read morepremium service but you get what you pay for, and I really enjoy having great doors and windows to my home.