My 3 year old and 1.5 year old spent several hours here today. We arrived right when they opened so we did not have trouble with parking. However, when we left it was evident that this is an issue the company will have to address if they want to grow. I've read the reviews about the socks and cost. Every indoor play space I've been to has required socks. The tot spot, Monkey Joe's, Wonder Wild, and My Gym all do as well so I'm not sure why people seem to be surprised or annoyed that Giggles and Fun requires socks. The cost is on par with the other play spaces. I do like that the snack area is visible from the rest of the play space. I can keep an eye on everyone and no one has to be forced to sit while the sibling snacks. It's great we can bring in food and not have to purchase junk food for lunch/snacks. I also 'like' them on Facebook and appreciate that they are seeking feedback from their customers regarding people have complained about (like parking). Nice to see the owners value their customers' opinions. My kids had fun and we will return. read more

Just OK. Toys seem old and dirty, the structure playscapes are fairly boring compared to other indoor play places (MajestKids/Stomping Grounds). It is a pricier option ($10 compared to $8 at the other places) and I'm not sure why. My kiddos were bored within an hour but can last up to 3 at the other places. Staff is unfriendly and generally on their phones the whole time. Overall, we won't be back until summer when we are dying for air conditioning play. No food/drinks offered like other places. read more

Giggles and Fun - Venues & Event Spaces Near Me - Katy, Texas

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Had my daughter's 2nd birthday party there this past weekend. I booked the place for the party, never having been there before. So as expected I was worried and kept hoping the place would not be a tiny smelly cramped play area. I was totally surprised at how nice the place is. The exterior of the building does not say much about how fun the place inside is. The kids had a great time. Lots of different stations and play areas to keep the kids entertained. As the place was reserved only for our party, there were no outsiders and our guests could relax not having to constantly run behind their kids. The staff was friendly and helpful. The only con that I can say is the size of the party room. The party room felt a little too cramped with around 12 kids and around 20 parents in there. All in all a great place to have a birthday party for kids aged 1 - 6 years old. read more

Awesome place to have kids just play. From infant to 6 years old, this place is safe, fun, imaginative and educational. It is by far one of Houston's best kid hangouts. read more

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I had the best time here with our 3 generations. Me... My daughter and my grandson of 19 months. What a wonderful place for kids to play, climb, slide and interact. Great atmosphere and wonderful staff. Wish "i" was a kid again.... Don't think I would have ever left. I might have slept in the tree house! My daughter will be booking a birthday party there this October! Can't wait!!! read more

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Happy to say the manager was very sweet when I spoke to her and extended our membership for the days they were closed due to the mix up! Still coming to giggles very often, my boss also loves to bring the kiddos on the open play Saturday's!!! So I called giggles and fun (for my nanny kids) and asked if due to the flooding in Houston would it be possible to extend the membership that was purchased. Not sure who I spoke to first but she asked her manager (Jaylon) and I was told "yes that can be done but you would have to come in and have it done" I said ok and changed plans to head to giggles. I get there and the girl tells me I have to purchase it , I asked who talked to me on the phone and the girl comes up and starts saying how she meant I had to buy another one, I said well that's not what you said on the phone and she said oh that's my bad I'm sorry. Literally came for nothing .... I called first for a reason , I then ask for information to speak to the owner , and immediately told by both girls we can't give you her name or anything!! Oh wow so you can't to speak to anyone when told wrongly, I left my number and name to receive a call, now let's see if that actually happens!! I found it funny that at the door is a sign posted saying #HoustonStrong but yet a flood happened and a membership wasn't able to be used and the first thing this business does is tell you one thing and then reaches its hand out for money!!! read more

This place needs Megan, again. She was always very sweet to me and my child during our visits. Went above and beyond to make sure i could get my coffee and enjoy it before going back to picnic area to watch my son. Her greetings were warm and sweet. I completely understand why she left. The owner has a horrible attitude and made her job much more difficult. The owner is extremely rude to staff and belittles them. The toys are okay, already a washed out layout. Parties are much too expensive. Parking is horrible. Business is in a ghetto shed. Extremely pricey for what it is. Owner does not appear to care about anything but money. Needs completely new set of managers to make this place successful. I put this as four stars so everyone would see it, so It wouldn't get washed out in the comments. read more

My son's and I have been to the new Giggles and Fun renovation, I feel that the new renovation is so much more kid friendly then the previous lay out. The owner and all of the staff are so friendly and kind. read more

Our Kiddo LOVES giggles and fun. LOVES it, but it is pricey for limited hours. Today we were told they would close 1 hr early to allow a school to come in (there were only 3 of us there). I was disappointed that we were asked to leave 1 hr early after we had finally figured out how to get our 18 mos old up earlier with nap time.... I had the thought that it would be nice to offer a discounted admission price or a discount on your next admission when they ask you to leave early for a school trip. read more

They should call this place giggles with no fun. I went there on weekday morning with my 21months old son. at the front there's an unfriendly lady who checks you in to the play area with a ton of a military instructions. The toys needs to stay in the area where they belong??!!!!!! Seriously what kind of playground is this? the most of the customers have 2years and under. They don't understand this kind of instructions....they are TODLLERS What is the point of bringing my child there if is going to cry over stuff all the time because anywhere he moves I have to take away the toys from his hands!!! Don't give me wrong, I will watch my child but not take away the toys from him. I'm not going back there again it was my first and last time. read more

Wooooww Why Is this place so expensive?? Im looking at places to throw a party for my daughter and different from all other party places for kids their price here are absurd!!!! no wonder everyone here is complaning about it!! not even considering anymore! 1/27/15 Ok so I'm updating my review to answer "Yolanda": I do apologize for my confusion saying the price was absurd, I went to the web site again and I did find the cheaper packages ( which I didn't see the packages options when I first left me reviews this was my bad) However I still think this place is a little overpriced ( without any specials)so to just make sense I want to use one example: 1- If you go to "sky high" which is a "top" place the basic package is $200 Monday- Thursday while Friday to Sunday is $250 and at the giggle the basic package is $200 Tuesday- Friday only 2-The Sky High Basic includes: 10 children ( 2 more than the "mini party "at giggles) 3- at Sky high you get 5-Jump Pass (5-1 hour increments) for the birthday child to use at a future visit ( giggles does not provide that at all for the basic package) 4- "Mini party "at giggles ( basic package) offers 1 hour 45 min. while the basic package at " sky high" offers 2 hours of fun in the whole facility 5- at Sky High ( basic package)you get 2 large pizzas to share, and a bottle of water per jumper + all the paper goods EVERY DAY That means is not a " month special" while with " mini party" at giggle you will have to bring your own food $ 15 fee or buy their pizza + drinks (According to Yolanda "Right now, Giggles are offering a weekend party package FEB - MAR 2015 ~ 2 FREE one topping pizza's and a 30 day membership to Giggles and FUN" ok but unfortunately I didn't find this special on the web site :( 6- Last but not least at Sky high you can add extra people for $11 with your basic package, while with the giggles you simple can't and it says there!. So I'm so sorry Yolanda, but I do disagree with you! Plus you wrote me "No one is complaining about our pricing "Well so far I've seen 2 other reviews also complaining about the price ("Rachel" and " Skew") so please...is not only me sweetie. Plus I could be here showing the basic packages of other different places like Monkey Joes etc.. etc.. So far this one is the most expensive... Now after all that "price research" Do you really think is worth considering this place?!?!?! Sorry but nop. read more

I think this is hands down the best children's play place in the city of Houston. There are so many fun things to do here for 6 month old to 6 year old. I love all of the individual themed rooms, wide open space to run around, and even circular drive around the inside area to ride trikes, etc. They play fun music and have large picnic table area for the mom's to hang out. The price is cheaper at other facilities because the other places don't have much for a non-walker to enjoy. Giggles and fun has plenty of things for my 8 month old to enjoy so it's worth the cost. I also like the fact socks are required, less germs. The staff is kind and the owner is too. I only wish it was closer to Houston. read more

They need to loosen up a bit. I keep coming back giving them chances but I'm always reminded why I shouldn't come back. This place has high potential. I'm happy they are still in business. read more

Take your child to the discovery center or children's museum. Went there for the first time today and took my infant along to practice her crawling skills in a safe environment. Do not do it! She was constantly getting trampled on by the bigger kids that I had to keep watching out for, and other adults were just sitting in the baby play area (under 2) drinking there tea/coffee. (Which is not safe as well being it's hot) i had to go to the front to complain twice to see if they could do anything about it. I asked if I could get a refund or come back another day and get a voucher as my child was unable to take advantage of the baby play area, which was declined. The area for kids under 2 is small as it is, but with 5 grown adults sitting talking and drinking their coffee with big kids coming in and doing flips was a big no. The last at the front just have me a card that said 2 dollars of my next visit. That is not customer service. Wasted the 10 bucks but o well. Would not recommend this place to anyone. I was really hoping that it would be a place a I could start bringing my little girl to, but after the bad vibe and staff, I'll just take my business elsewhere. read more

They don't answer the phone or respond to inquiries on Twitter or Facebook. Such an easy thing to do - takes 30 seconds. So simple. By the way, the inquiry was about whether or not they would be open on a school holiday. They ended up being open, but wanna guess if we ended up going?? Nope. Because the simple act of respond to the inquiry was ignored. It's the little things like this that determine the success of a small business. read more

I have been at Giggles and Fun many times already. My twins loved! They want to go there everyday, and because of that I bought the Membership. This Place is just Awesome!!! The staff is so nice and Friendly and they have só much in there for kids to play and develop. I do not need to drive 50 min to get to Children's museum. Also they have a area for babies!!! I really LOVE Giggles and Fun and I highly recommend . Ana Alvares read more

My kids really like it here but the staff is so ornery and rude. They have a strict 'keep the toys in their assigned area' policy and the staff is crazy about enforcing it. I understand wanting the place to stay tidy, but at $12 a pop, I think my kids should have a bit of freedom to play around. Today one worker took a toy that was sitting beside my kid out of the room. She told another mother there that the kids weren't listening and kept taking it out of the right area, but she never said anything to me or my daughter about it. I get where they're coming from, but the girls who worked there today were rude and super condescending. If you want the place to stay immaculate, then don't let kids in. If you want repeat customers though, then loosen up a bit, and try to remember your manners. read more

We really like Giggles and Fun for a place to beat the heat and play indoors. Parking can really be an issue, but it's only a real problem in the rain. My 16 month old enjoys the large space to run around in. read more

My 3 and 1yo loved this place! It is under new management and they have done a fantastic job. They added a huge jungle gym in the middle- big slides, soccer area, climbing wall, ball pit. It was pretty crowded (we were there 9:30-11:30 on a Wednesday) but that's probably because Katy is lacking great places like this for young kids. I talked with one of the managers and she was so sweet and accommodating. We will definitely be back! read more

I love this place. More importantly my son loves this place. He had his 5th birthday party here in July. The staff was friendly and more than accommodating. Best value for a kids venue. The facility offers a lot of original fun entertainment options for the kids. I love that the staff is actively involved and engaged in the play area. They go the extra mile to make sure your kids are safe. I appreciate the staff reminding parents and kids of the safety rules. Considering this is a facility for 6 and under; it's great to see safety is a top priority. As for the other reviews about the requirement of socks being an issue. Most if not ALL indoor play gyms require socks. It is silly that one would think otherwise as it is very clear on their website that socks are required. Additionally if you arrive at any facility and overlook a sock requirement you purchase some or run to a store next door and get some. It is not up to that business to make an exception for you at the safety and cleanness of the facility for one. This is a facility for small kids and if your kids were anything like my son at a young age (always putting his hands in his mouth) it is great they value a hygienic facility. Overall great place! I look forward to them expanding and growing. I live in Sugar Land...please open a location there :) otherwise I will continue to make the drive to put a smile on my sons face. read more

It's a wonderful and safe place for kids to play and use their imagination. I'm so happy to have found this for my two year old! read more

Giggles and Fun - Venues & Event Spaces Near Me - Katy, Texas

I just tried to take my toddler here for the first time and the guy at the desk wouldn't let me just peek in to see if we wanted to stay so we left. Not a great way to get new business. The entrance is structured in a way you can't see the play area. I just wanted to look before paying and setting my tiny one free. We went to Rock the Spectrum instead, they were super nice and my toddler had a blast! read more

I had read the other reviews before we went, so I was expecting the worst and we had a great time!! The price wasn't outrageous or more than the children's museum or other young kid activities. My kids enjoyed all the activities, the under 2 area was perfect for my 10 month old and we liked how open it all was so that I could see my kids while they were in different sections. The staff was nice and even handed us water bottles on the way out. We will definitely be back to play :) read more

The sock policy is absurd. Germs are everywhere. Even with socks. Tot spot shoe free, yes! Birthday parties only on the weekend? Wow, I can't believe that a new business would cut out all working parent families from being able to try their facility out AND I don't know who in their right mind would pay a small fortune for a party to be held here. Why not cut the cost of a party package and stay open for the public? I think the price to play is too much. $8 for 1 year or younger? Most places under a year are FREE because they aren't able to fully experience the place. I love the concept of what is trying to be achieved and my suggestion is for the owners to go to different children's museums and research their prices, packages and policies. San Antonio, New Braunfels, Houston, Ft. Worth to start. read more

We absolutely love this place! My son . has the best time always!I love how everything is setup, yes the parking is an issues but we get there early and have no problem parking! Best place ever and we will continue to go. read more

My 2 year old is in love with Giggles and Fun!! We went for the first time over the holidays and she has been asking to go back ever since! We had the opportunity to go recently again and she enjoyed playing in each section they have. Her favorite was the little dress up boutique! I really enjoy that it isn't super packed like some other kids places tend to get. She loves this place and we will be going back soon on the next Saturday open play! While we do enjoy G&F, there are a couple of things that aren't perfect. First, parking is pretty scarce. Not a huge huge deal but still a little inconvenient to have to park around the corner lot. Also, wish their hours were more working parent friendly. Going during the week is not doable for working parents and most Saturday's are reserved for parties. Anyway to add a Sunday? And extend open play hours on weekend? Closing at 1 is a bit early. read more

My sons loved this place. Great for when you have the kiddos weekdays, wish there was a Saturday open session too. One other wish would be that the staff comes out and sanitizes more often. read more

I am writing my review as I sit in front of their storefront. Today is my second attempt in trying to come here. Both days they close WAY before AS SCHEDULED. I wasted my time and they just lost my business as I wanted to book a party for my son next weekend. The prices are absurd, but I was willing to pay if it was worth it. Parking is stupid, there is no space if I were to have a party. I'll take my $800 and go somewhere else who deserves my business. read more

I went to the new Giggles and Fun in Katy today. I would like to give my review as my experience was horrible. I had bought the groupon they had for 3 visits for $15. First they are located within a business/ industrial area. They have 4 parking spots in front of their business. You have to drive around the business complex to find a parking spot which is more than likely going to be in front of another business and I am sure after a while the owners of those businesses are going to complain. There was one lady working the desk when we got inside and there were at least 10 moms standing in the small reception area. She was helping one of the other moms and that is when I overheard her say she had to pay tax on her coupon. When she was done helping that mom she asked everyone had they signed a waiver, uh of course we haven't signed a waiver you are the only one working in here and obviously you haven't informed us nor handed out waiver forms. At that time I asked her did I have to pay tax on my groupon. She told me Yes that there is nothing in the State of Texas that is tax free. I was thinking to myself is this lady serious. I asked her could I pay on a future visit as I was unaware there was any tax and she said absolutely not that they don't do that. I told her because of the ridiculous parking situation that I didn't want to walk back out to my car for what was less than 2 bucks. I told her I was going to leave and she would not get my business in the future. She didn't seem to mind. I called after I got back home and asked to speak to the manager, the lady that answered the phone told me she was out to lunch. My husband then called 5 minutes later and asked for the manager because he was interested in booking a party and the manager shows up all of a sudden. I waited about an hour and called back and asked to speak to the owner and I was told that they were not sure who the owner was. My husband then called and asked for the owner and they hung the phone up on him. I do not recommend this place at all they are rude and lack customer service and the location and parking is in no way child friendly or geared towards moms and families. read more

Well I guess there is two sides of every story, yes my child was not asked to live in her face but, when somebody tells you that your child cannot play there what do you understand by that? First of all there was no politeness on the way it was done, I was called off in front of everybody in the front desk and only pulled aside by the owner when the other mothers there look at us, specially to that person telling me My child could not play there!!! Second, yes I was not monitoring my child at the time because I thought it was ok to let them in while I was trying to pay and there were other people in front of me so I did let my twins unattended for a while but, it does not mean I was not going to watch over my children, especially based on the first experience we had. Second, since I have twins it is really difficult for me to be with both of them at the SAME TIME, how can I leave the child that does not have autism unattended and just deal with the one that has special needs. Third, I asked even if I promised I was going be in in my daughter's shadow I was not even given a chance to try because the owner told me "I think it's not going to work out it's better if you leave" Fourth, to say that I did not monitored my child at the first time is very insensitive because I explained her condition, it was our first time there, I was with two kids in a limited staffed big place, only 2 at that time. Not to mention, that I felt my child was being discriminated when I was told that she doesn't play like a "Normal child" She did open the door several times, that is not ok I understand, she did jump from a fence like other NORMAL kids were doing and, my words were completely taken out of context when she did try to jump from the top of a playground but, not in a harmful way to anybody just maybe to herself and, I mentioned to somebody there that it was ok that she is in gymnastics and that was a good way for her to learn. Anyway, I thought that's why we sign a release paper there like in many other places. You be the judge!!! According to the: ADA Title III: Public Accommodations Title III covers businesses and nonprofit service providers that are public accommodations, privately operated entities offering certain types of courses and examinations, privately operated transportation, and commercial facilities. Public accommodations are private entities who own, lease, lease to, or operate facilities such as restaurants, retail stores, hotels, movie theaters, private schools, convention centers, doctors' offices, homeless shelters, transportation depots, zoos, funeral homes, day care centers, and recreation facilities including sports stadiums and fitness clubs. Transportation services provided by private entities are also covered by title III. Public accommodations must comply with basic nondiscrimination requirements that prohibit exclusion, segregation, and unequal treatment. They also must comply with specific requirements related to architectural standards for new and altered buildings; reasonable modifications to policies, practices, and procedures; effective communication with people with hearing, vision, or speech disabilities; and other access requirements. Additionally, public accommodations must remove barriers in existing buildings where it is easy to do so without much difficulty or expense, given the public accommodation's resources. Courses and examinations related to professional, educational, or trade-related applications, licensing, certifications, or credentialing must be provided in a place and manner accessible to people with disabilities, or alternative accessible arrangements must be offered. Commercial facilities, such as factories and warehouses, must comply with the ADA's architectural standards for new construction and alterations. Complaints of title III violations may be filed with the Department of Justice. In certain situations, cases may be referred to a mediation program sponsored by the Department. The Department is authorized to bring a lawsuit where there is a pattern or practice of discrimination in violation of title III, or where an act of discrimination raises an issue of general public importance. Title III may also be enforced through private lawsuits. It is not necessary to file a complaint with the Department of Justice (or any Federal agency), or to receive a "right-to-sue" letter, before going to court. For more information, contact: U.S. Department of Justice Civil Rights Division 950 Pennsylvania Avenue, N.W. Disability Rights Section - NYAV Washington, D.C. 20530 www.ada.gov (800) 514-0301 (voice) (800) 514-0383 (TTY) read more

Where do I begin....I had done a lot of research of where to have my daughter's birthday party. I went to several venues, and chose Giggles and Fun because I thought the indoor "town-looking" park was super cute. The rooms were a little smaller, but I felt like I could make do. The whole 15 minutes to prep policy is ridiculous. Fortunately, one of the girls that was helping me was incredibly helpful, (I can't remember her name, but I know she was the only Hispanic one), along with the guy that was assigned to assist me with my party. I got the party package that cost 375.00, which included 1 hour of playtime and 45 min inside the room. If you are looking into booking this venue, let me just advise you to get more time!!! It was definitely not enough time. On top of that, the owner of the place has a policy where none of the kids can be at the play area during the 45 min "room-time". This is ridiculous. The whole point of paying to have your party at a venue is to take advantage of the play area and have the kids make the most of the amenities. I understand that all places have rules, but this is a children's venue, and children's parties are held here, some level of flexibility should be employed. The owner was extremely rude to my guests, including the children. Some of my guests literally told me that they heard her yelling at the kids...as well as the employees. UN-ACCEPTABLE! I honestly don't know why she has a kid's business establishment. On top of all of this... they were having a special where we would get 2 pizzas with our package that never arrived. They never even told me that we weren't going to get them...but they sure were quick to move the kids from the play area to the room... The girl at the entrance told me they were going to give me a 30 day free membership for the troubles...even though that was already offered with the package. Thankfully we had enough food and were not counting on these pizzas to feed our guests. She did mark off the cost of the pizzas from my total...which was ok. As we were packing up all of my decorations and party supplies the girl from the entrance kept waving the receipt at me asking if I was going to take care of the bill.... I understand that the sock policy is enforced to avoid germs and keeping the place well sanitized. We were at the room that is inside the play area, and several of my adult guests mentioned how she was giving them bad looks for walking from the entrance to the room my party was being held, which is probably 2 feet from the station where people take their shoes off. One of my guests was told she had to purchase socks from the place to be able to step into the room...Really??? This is just to show how inflexible and ridiculous these people are... To top everything off...even though they took forever to notify me that the pizzas were delayed...at 4:20 they started to rush me out because they had another party right after mine....Even though my party ended at 4:45 and they only gave me 15 min to prep. I usually spend a lot of time and money on decorations for my daughter's party and the way they treated me and my guests was devastating. A lot of my guests mentioned they would never go back there. I would not recommend having your party at Giggles and Fun. The place is cute...but save yourself some trouble and take your money elsewhere...you can probably get more from your money at a different establishment anyway. read more

This business is not well established. First, the parking is very limited and when we asked questions about reserving a party, we were told to just look at the website. I found it funny that the first rule listed on their website was socks are required with no exceptions, yet the video that they posted has all these kids without socks. I guess they were paid child actors to have fun in front of the camera. read more

We went here for a 2-hour birthday party. My 3 and 1-year old daughters loved the hour of playtime before lunch and cake. However, I did not realize we were not allowed back in the play area for the 2nd hour. And rather than come tell me this, a young woman, who was behind the counter putting on make-up, decided to yell across the room that we couldn't be there. That the area was closed. That the allotted paid birthday party playtime was over. I think this could have been handled better. And try telling a bunch of sugared up toddlers that they can't go back and play. read more

I absolutely love this place. It is a fantastic play place for your little ones. I have a 4 year old and she has a blast here. I love how there are not any older children to push around younger ones. Its safe and under control of the employees of Giggles and FUN. The girls that work there are super sweet and really nice. They always have the best attitudes towards parents and their. I also love how clean and organized it is.adults and children have to wear socks which is very nice. It is my go to place for my daughter. I love it and will continue to bring her and my other friends with kids here. read more

All the previous reviews are right on. Not adequate parking. Met in parking lot by someone with a clip board saying we had to sign a release before going in. Party was at 4 and at 3:58 they wouldn't let us in because it wasn't time. This is supposed to be a play place but there are so many rules with negatives. Great concept but very poor customer service and execution. Way too expensive. Even if we are invited to another party there it isn't worth the negativity. read more

My daughter had an absolute blast. Will definitely be coming back with friends. Staff was super friendly and it was extremely clean. So happy that it is focused on the younger kids so that they are getting time to play Ina safe environment. read more

This place is fun for kids of all ages and it has an area designed for 2 and under which makes it easy for me and other parents to bring all kids to one spot. Service is really good but it could be improved a little by keeping their areas as clean as possible instead of talking all the time. Monday was my third time going and this is the second time that both ladies there talked for most of the time we were there. Also, the lighting. I understand it is a warehouse and the owner has tried her best to make it look nice but something has to be done. The lighting gives it a dark and gloomy look. To sum it up cleanliness (don't want my kids to pick up a toy full of saliva) please don't allow kids to have their snacks in the play area. This is the second time we see this. And lastly the lighting. Thanks! read more

My friends like to join me here for play date with the children to play in the playground. Today we found out the hours have changed and will be closing sooner at 4. I am so thankful for the girl at the front desk who was so curtious and helpful with me and my children. The girl listened to my friends and helped them the best way she could. The girls who work here have great personal skills and customer service. I too love the coffee and cars for the children. I am sadden that the playground will be closing sooner, but I will still visit with my friends and the kids when possible. 5 stars earned read more

I have been going to giggles and fun since they opened the doors. I loved the fact that its designed for kids under 6 years old. We had the experience that in other play places older kids run over smaller kids and babies and play rough. My daughter is always afraid off rough play. It looks that the place is well thought, it is the playroom that I would love to have for my kids. My 3 year old daughter has always a blast trying skirts and hats in the beauty shop, and my baby enjoy the under 2 soft area. The owner was welcoming and asked for my feed back after our first visit. I had noticed that in one of the slides kids bump a little hard with the floor, I told her and the next time we went the problem was addressed. Is always nice to meet a mom entrepreneur that loves what she is doing and believes in it. This is a new business and the owner is a mom and I have had the opportunity to talk to her in our visits, she is nice, welcoming and always willing to listen. Unfortunately the party prices are out of our budget, but we will continue to go and play. read more