Pro tip: Bring socks! Learn from our mistake... socks are required, and we ended up paying almost $7 for two pairs. Save yourself a few bucks and toss some in your bag before you go! This place is HUGE with plenty to keep kids entertained for hours. There are giant play structures, slides, a ball pit, oversized Legos, a dance floor, and so much more. It's the kind of place where you look at the clock thinking you've been there 30 minutes, and somehow it's been two hours. We went on a Saturday, and it was packed, which makes sense with all the birthday parties happening. Even with the crowd, the staff was friendly, attentive, and seemed to do a good job keeping an eye on everything. The only downside was the women's restroom. The stalls definitely need more attention throughout the day. Since everyone is walking around in socks, it'd be nice if they were checked and cleaned more often. We came back a few times and found urine on the floor, and one stall even had dried blood. Aside from the restroom, the facility itself looked surprisingly clean considering how busy it was. We'd definitely come back just with our own socks next time! read more

Kids Empire Katy - Kids Activities Near Me - Katy, Texas

Be aware the AC DOESN'T WORK!!! I am trying to save people's time by letting everyone know that this locations is operating without AC, not air circulation. Do not waste your time to drive to this place and find out that it's nasty hot inside, you can imagen the smell It's unacceptable! Apparently this business has been operating without AC for over two weeks. How is it possible that the city haven't close this building yet. kids cannot and shouldn't be in an environment like this. read more

Natalia and isabella were amazing and so attentive!! Really friendly and so nice, highly recommend!

very good place and fun for kids! Angelica helped us and was very nice! Since the moment we came through the door she was very welcoming and helpfu. read more

A spacious and clean indoor playground with various obstacle courses for kids. There is a toddler zone for young kids too. There is a good number of tables and chairs for adults to sit. No shoes are allowed beyond the entrance. All shoes are placed in bins and deposited at the front. Personally, I am not fond of this rule as shoes may be taken mistakenly. Staff were friendly and helpful. There is a huge parking lot and parking is free. read more

Kids Empire Katy - Kids Activities Near Me - Katy, Texas

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The park is great kids like it. it's always clean and well kept Angelica at the front is great at checking you in I do recommend getting their membership for unlimited use per month just on 2 visits pays for its self read more

loved this place, such a fun place for the kiddos. Angelica's customer service was 10/10.

Great time for my two kids they love this place. One staff member has become a problem and I'm not sure we will return because of this situation read more

I booked a party here and we really had a great time. If you book a party with Kids Empire, they provide everything you need from the cake to decor and they also had Huggy the dragon come out for the kids. We opted out of their decor and brought our own. However, they literally provide everything you need for a party including plasticware, drinks, balloons as well as pizza and goodie bags for the kids. Our party host was Fabia and she was really helpful, she helped us set up and checked on us multiple times. read more

Kids Empire Katy - Kids Activities Near Me - Katy, Texas

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Great place for small kids, you can bring toddlers too! And great customer service especially Daniel and Vikram!

Great indoor playground. It is clean and well maintained. Lots of things for kids to do they will defintely burn some energy.

Great place and thank you to the staff. Very welcoming, friendly and professional! Shout out to new hire Johnny

Real awesome place, is clean and even smells good!!! This was our first time and my 2 year old loves the ball pit. read more

Great time and S/O to Johnny. Me and my family had a great time on our first visit. Highly recommend this place!

One of our favorite places to take our grandkids. The owner is very friendly and helpful.

Hot sweaty location without a working AC. When I went up to ask the front desk guy about why it was so hot, he claimed he told me the AC wasn't working but all he said was there's water available if the kids get hot. The staff seems nice and friendly but what's the point of an indoor play space if the AC isn't working?! read more

On May 30, 2026, I hosted a birthday party for my two daughters at Kid Empire Katy. Like many parents, I spent weeks planning this special day and trusted that Kid Empire would provide a safe, comfortable, and enjoyable environment for our children and guests. Prior to the event, I paid a $150 deposit and fulfilled all of my responsibilities as a customer. Unfortunately, what should have been a joyful celebration turned into one of the most disappointing experiences I have ever had. When we arrived, the staff immediately rushed us to pay the remaining balance. However, at no point before the party was I informed that the facility's air conditioning system was not working. Considering that this was Houston in late May, with extremely hot and humid weather, functioning air conditioning is not a luxury--it is a necessity, especially for young children. After noticing how unbearably hot it was inside, I asked a staff member why there was no air conditioning. I was told that their air conditioning units had been stolen and that replacement units were expected to arrive that day. Unfortunately, the replacement units never arrived before our event. Even worse, the party area assigned to us did not have adequate fans or ventilation to help with the heat. We had approximately 20 children attending the party. Within a short time, many of the children were drenched in sweat, their faces became bright red, and several appeared visibly uncomfortable. Parents began expressing concerns, and I became genuinely worried about the health and safety of the children. If my daughters had remained there another 10 to 15 minutes, I truly believe they could have suffered from heat exhaustion. Guests who had just arrived were forced to leave because the environment was simply unbearable. Children could not comfortably play, parents could not enjoy the celebration, and the entire atmosphere became stressful and concerning rather than fun and memorable. As a result, I had no choice but to cancel the birthday party and leave early. The most heartbreaking part was seeing the disappointment on my daughters' faces. They had been excited and looking forward to their birthday celebration, only to watch it fall apart because the facility was not properly prepared to host guests. A day that should have created happy childhood memories instead left them upset and heartbroken. What concerns me most is not just the lack of air conditioning, but the complete lack of transparency and professionalism. If management knew the facility was experiencing a major issue that affected the safety and comfort of customers, they should have informed us before the event and offered the option to reschedule or cancel. Instead, we were allowed to arrive, pay the remaining balance, and discover the problem ourselves. Adding to my frustration, we were unable to fully use the services we paid for. The children barely had the opportunity to play, our guests could not comfortably stay, and the party ended before anyone could properly enjoy the food, activities, or celebration. We did not receive the experience that was promised or paid for. Despite all of this, when I requested a full refund, I was offered only a 50% refund. I find this completely unreasonable and unfair. A 50% refund implies that we received half of the services and experience we paid for, which is simply not true. We were forced to leave because the facility failed to provide a safe and usable environment. The party was effectively ruined through no fault of our own. Families trust businesses like Kid Empire to provide safe conditions, honest communication, and professional service. Unfortunately, our experience fell far below those expectations. I strongly believe Kid Empire Katy should take full responsibility for this situation and provide a full refund. Unless this matter is resolved fairly, I cannot recommend Kid Empire Katy to other families, and I will not be returning in the future. read more

Vik provided outstanding customer service during our visit to Kids Empire. He was friendly, professional, and went above and beyond to make sure our family had a great experience. He greeted us with a smile, answered all of our questions, and made the check-in process quick and easy. It's clear that he genuinely cares about the guests and takes pride in his work. Thanks to Vik, our visit was enjoyable from start to finish. We truly appreciate his kindness and excellent service. Keep up the great work! read more

The place is very clean and the kids enjoy playing all day! Would definitely recommend for a kids party here!!

The bald man who is either the owner or the manager is the sole reason we will never return. When I come on my own with my daughter, he's all creepy smiles and never has a problem with bringing in my redbulls, tumblers or sippy cups. Additionally, I have always kept my shoe totes with me at my table where I can keep an eye on my belongings. Today, my husband comes with me and suddenly outside drinks are not allowed and shoe totes are not allowed at the tables. All the other customers (all single moms, of course) had their shoe totes at their tables. read more

It's generally worth the coin. General admission is $20 per kid and tax. No AMEX here. Multiple adults max 2 per kid is free but it's $5 extra per adult if over the per kid ratio. There is a small toddler play area to the right. Inside the large general play area are game card enabled rides, power wheel type tho bf s. There's also other hidden charge game machines. While this is pretty standard for lots of places like these now, I think the best feature is no shoes allowed-- even for adults in the general hard wood area. It keeps it a little cleaner. The suck part about this place is the food selection though. If you're that hungry maybe leave to that buffet thing across the sidewalk . Fry and 99 is a busy area, if coming from fry take the light on Park Row and turn into the Starbucks and Planet Fitness area. read more

Kids Empire Katy - General play area for the older kids - Kids Activities Near Me - Katy, Texas

Booked a 2 hour party from 2 to 4. Had to wait in line for 45 minutes to get inside and even start setting up due to only having 2 employees checking people in. We were offered no extended time due to their delay. We will not be back. Zig said, make a customer happy and they might tell someone. Make a customer mad and they will tell EVERYONE they know..... Thats how I intend to handle this. read more

I had a great experience as well as my toddler. The older lady at the front was very polite and helpful. It was my first time at this location and I think I prefer it over the one that's closer to me in westchase. It's CLEAN. Very well kept. 10/10. Thank you! read more

We've visited Kids Empire in another city and liked it. This one does not disappoint! Definitely worth going to. The facility is very clean and the kids had a blast! The bathrooms are pristine, and the staff is all very friendly. read more

Kids Empire Katy - Kids Activities Near Me - Katy, Texas

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I just did a birthday party here for my 3yr old son and everything was great! Customer service and my host was awesome...her name is Jomely! Thank you for making my son's birthday unforgettable! My whole family had a great experience and said the place was very clean! I would recommend to have your kids birthday party here plus they will have so much fun! read more

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I'm super picky when it comes to cleanliness. This place is pretty clean and offers relatively reasonably priced snacks. I like the rule that everyone is required to take off shoes before entering the play area. Great customer service and attentive staff. Free WiFi available. Kids had a blast. Will be back. read more

Came to a birthday party for my second son's friend. We brought our older boy along so he can play while the younger one join the party. The manager would not let us pay for the older son at the regular rate ($19+tax). They forced the party host paid the $39+tax party rate for my both boys. Totally not worth it. Would not recommend for party. read more

We Had a great experience! Thank you Immy for your attentiveness! We look forward to coming again.

Do NOT come here! We came here for my grand baby birthday and it was unorganized and customer was horrible. They charge 19.90 for a kid that includes two free adults. So, why is it more when you book a party? 39.90 a kid and 15.00 per adult. Rip Off! read more

This place is okay. Staff is unbothered and make you feel like you are bothering them when asking them something. I kept seeing parents sitting in the play areas, preventing kids from passing through with no staff to redirect these rude parents. Kids were improperly using bikes on a long stretch that were NOT meant for bikes and my autistic children were run over as a result. Staff all gather at the cash registers... not that many people need to be there. This place is a great idea in theory but needs better management. read more

Christian provided the upmost customer service a business can ever provide. He helped me with book my sons Birthday party and gave me a tour around the park on 10/31/23. Definitely recommend booking through him. read more

Kids Empire Katy - Inside park - Kids Activities Near Me - Katy, Texas

We always have an amazing experience at Kids Empire, especially thanks to Emma! My son and I are regulars and she always goes above and beyond ! read more

Horrible customer service/experience!! Had my daughter's 3rd birthday party here Jan 7th. I came in to book the party the beginning of November and answered all the questions pertaining to decorations, pizza amounts, if a cake was needed, seating area and all other specifics. I received a phone call from Jasmine a week prior to the party asking me all the same questions I had previously answered when the party was originally booked. When I asked her why was she asking the same questions she stated she was verifying the information, when I told her verifying is confirming what was already told but she was re-asking she then proceed to have an attitude. I requested a supervisor and she stated she was one, I think requested her manger she advised his name was West and he wasn't there I requested he have him give me a call. Fast forward to the day of the party I never got a call from West, when I arrived I wasn't greeted and immediately was asked to pay my remaining balance, talk about great customer service!!! I then advised Jasmine I never got a call from West and she advised he was there so I requested to speak to him, he stated he did call but did not leave a voicemail, if you have a customer with a complaint why wouldn't you leave a voicemail or email! I explained how unhappy I was to book a party months in advance and to the receive a call one week prior asking me all the same details I originally answered! He proceeded to say they have had a lot of new employees coming and going so it may have been a new employee that booked the party who did not put the info in the system. This may have been an ok response however when my party host introduced herself I realized it was the same person I booked the party with originally! The entire experience was crap!!! I had to pay for teens who are clearly at the age to not participate but since they were under the age of 18 and were attending my child's party I was charged for them! I was charged twice for the same transaction and when I showed West my bank account showing both transactions pending he lied and said it only went through once and will fall off which it never did I had to dispute the transaction through my bank!!! Several times the host was missing and we had to find her when we were the only party!! DO NOT WAIST YOUR MONEY AT THIS ESTABLISHMENT!! read more