I booked a large birthday party here and there were some pros and cons. I have never done anything like this before, so it was all new to me. Pros: - Making reservations was easy and the staff was really helpful, patient, and knowledgeable. I asked a lot of questions because I've never booked a birthday party like this at Main Event, or anywhere in general. - We got a party host to help transition and communicate with us throughout the 3 hours we were there. This helped because she kept us up to date about our rooms. She even carried our cakes, party favors, and gifts to our room while we were bowling. - She was also very sweet, patient, and kind. She never had an annoyed or frustrated look on her face. She did things with a smile the entire time! - Probably because we had a large party, but we had our meal in a private room, instead of one of those long tables. This made it more intimate, spacious, relaxing, and quiet. It also helped keep the kids together because there were 20 of them! - The sliders, fries, and fruit (we had orange slices) is the biggest bang for your buck in my opinion. The fries were amazing! They were the perfectly salted and crispy. The sliders were a tad dry and really needed condiments. However, I was glad that they had another option besides pizza. - During cake time, our party host provided a lighter and even cut the cakes for us. - We were provided lockers to store the gifts so we didn't have to carry it around during the arcade time. - The three hours of activities and food combination was the perfect amount of time. The 500 VIP points was also helpful so my boys could grab something from the store to make their birthday a little more special. My boys and their friends had a LOT of fun! Cons: - We only had one party host to accommodate 30+ people, so you can imagine how slow service was at times. She did the best she could, but I think having another person would have helped. We had unlimited drinks, so she was constantly getting our drink orders. I was so thirsty at one point, but felt so bad for her that I didn't even ask for water. - We had 1 hour of bowling before we headed to the private room for food. I think it would have been easier and better if it was fully supplied. There were no napkins, utensils, or condiments. The pizza was already there and we were just waiting on the sliders, fries, and fruit. Once the first set of sliders and fries came, we started to serve with our hands and used plates as tongs to grab the fries. It wasn't until several minutes later when the second set of sliders/fries came that tongs arrived. - Also, the party package said that there would be condiments on the side, but nothing was provided. We had to ask for ketchup twice before it came. I think to make things easier, the party host should have been provided a rolling cart to carry multiple things so she didn't have to keep running back and forth. Also, Main Event should really consider providing pitchers of water/drinks so we can serve ourselves. It would have been a lot faster and more efficient. - The math wasn't mathing when it came to the sliders. I paid for 18 kids, but we got 32 sliders. So either we got extra sliders, or we were missing 4 sliders. In the end it didn't matter because the amount of food was enough. - We are not allowed to bring outside food so we HAD to purchase extra food for the parents. We got three pizzas and it was so expensive! It was basically $60. - I did not anticipate having to pay for service fees/tip. I wasn't angry about tipping my party host. I think she did the best she could and deserved a tip. I was just surprised about the service fee and felt put on the spot about tipping. Like I said, I've never done this before. Basically it made everything about $100 more expensive. *The cons are mainly because of the price and hiccups we had during our time of eating.* Overall, the place is super expensive. $17.99 a kid is not bad in general because it includes 1 hour of activity, food, and $10 play card. However, it does add up quickly when hosting for a birthday party. I think it would be more reasonable if the price went down if you have more than 10 kids or something. What makes it incredibly expensive in the end is the service fee, tip, and having to pay for extra food. I think for the price you pay, the service could be a lot better and more organized. This is speaking in general, and nothing against our party host specifically. The place was PACKED when we went. However, since the place is gigantic, it wasn't that crowded when you walked around, which was nice. If anything, it added to the fun and festivities. In the end, my boys had a great time and so did their friends. I didn't have to clean or cook, so that took away a great deal of stress as a mom. Would I ever do this again? Probably not, unless there was an amazing deal going on. read more

Visit here to play pool. It was a waitlist. But theirs no way to tell how may people were on the list. One table was open yet was placed on reserved. The host couldn't tell me when the time begun and what was the ending time frame or remaining time for the open table We ended up departing and going to The pool hall at slick Willie's read more

I went to Main Event with my little cousins to play some bowling. Proves for bowling varies depending on the day and time. For 5 people at around 6:30 we paid about $40 for one hour. It is definitely on the pricey side since there are places that are cheaper. Bowling shoes are not included so you will have to pay around $4-5. It was a good experience overall and we had fun. The servers were very friendly and the food was good. There are definitely other places that offer the same experience for a cheaper price. read more

Main Event Katy - Arcades Near Me - Katy, Texas

THIS REVIEW IS ABOUT FOOD: We were starving and surprisingly, Main Event food did not disappoint. Fried pickles were flavorful and crispy. Chargrilled chicken was juicy and very fulfilling! Fries were tasty too, not bland at all. Even the burger was very good. Service was okay. Would I come back to eat? Probably. read more

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we did a birthday party here and the host was absolutely horrible. didn't take care of basic issues. we asked for a ramp for bowling and they never got us one. Also one lane stopped working and it took almost 20 minutes for them to fix the issue. avoid booking birthday parties at this location Spoke to the GM and he made it right. Thank you read more

Great place to meet with friends. They have pool, bowling, and laser tag! Gravity ropes give a thrilling experience that gets the blood pumping! Let's go! read more

Main Event Katy - Arcades Near Me - Katy, Texas

Food is always good ! Service is okay .. they seem to have a lot of staff but still crazy busy . Ambiance is family oriented ! Will always come here read more

Main Event Katy - Arcades Near Me - Katy, Texas

First off, this entire place is ran by teenagers, everyone behind the counter acknowledged us but chose to completely ignore us and when someone did come up and stared at us and didn't even bother to say hello i came around 12am last night, and was told they couldn't accept bowling anymore cause they wouldn't have time to clean it? but they closed at 2? i came at the same time for my birthday last year and it wasn't a problem so idk why i wasn't allowed to bowl for at least a hour read more

Not as expensive as other new places but a little high on price point here. Food was bland but it's not a restaurant. Plan to eat out before or after you go here. Full bar was nice and TVs to watch sports while your kids play. One thing, too many staff by bar waiting tables and got overlooked constantly waiting for them to check on us and walking by us. Other members, there were more than needed, should help each other out and even ask a table that is not theirs, if the client is looking around with an empty glass for 15 minutes...."Do you need anything?" Once I payed my bill my guests wanted additional service but server left us 100% after I payed $100 plus 20% tip. Once you pay they don't check on you even if you look like you need something. They need better teamwork training here. Pay more and go to andretti or other new places. read more

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I went today with my friends it was so fun! The food was good, the bowling was good but one lane did malfunction occasionally. I went on the gravity ropes as well and the workers there, Elliot and Daniella were so kind and funny! I also redeemed my points from the arcade and the lady behind the counter was so so nice about us winning a bunch of prizes and having to combine cards to pay for our prizes haha, her name was Samarria. If you guys go to Main Event, those are the people who will get you right! read more

Main Event Katy - Cheese or Pepperoni Pizza and Coke - Arcades Near Me - Katy, Texas

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I hosted a large party at Main Event. The poor rating is solely a reflection on the Manager, Amanda Friedman. I would never host another event here and wouldn't recommend it. The rating does not reflect on the young people that worked the party. They were phenomenal, kind and accommodating with the number of guests. Alternatively, Amanda is wholly incompetent. I organized the party months in advance and Amanda was disorganized, unresponsive, and aloof. I raised concerns early on about disorganization, communication, and payment errors and asked Amanda to get off her butt and get it together, which she blew off. She's lucky she doesn't work for my business or she would have been fired yesterday. This led to chaos for the employees and guests and embarrassment for me. Unacceptable considering the amount of money spent. In hindsight, I should have cancelled and hosted someplace more accommodating. I will gladly take my large events to an establishment with a manager that is capable of basic guest service. Impressed with the staff, considering the low quality of management and leadership. read more

Love bowling here. Craig is an amazing waiter. When we don't have him, service can be slow and kill the experience a little. Overall, a great place for fun. read more

Food was great, service wasn't. We went bowling here a few weeks ago and it was really easy to order food, but I ordered a milkshake that never came out, and when I asked the server to cancel it, we didn't say anything and walked away. After that it seemed like he was avoiding our group, which was really bizarre. He eventually came around to give us the check and he had removed the milkshake from the order and he told us that apparently he was the only person working for the whole floor? Or at least the whole bowling section. Either way, the food was delicious and so were the drinks. It was really easy to split the checks by item, too. The bowling itself was also very fun. I'll probably come here again even though it's pretty far from where I live. read more

Lots of fun! Clean, great service & the food is actually really good. Good for kids and adults

they forgot my chicken strips and brought everyones food but mine that is so unpleasant.

We enjoy bowling at Main Event. Service has improved greatly. Gabby the server has taken care of us the last 2 Saturdays and we are coming back because of the great service... read more

We had a great time today at Main Event! They have a great special going on where kids 15 and under can bowl for free (you have to purchase bowling shoes) they also have a deal if you buy a $20 game card you get $20 free (which I bought) The place is spacious and clean. About 20 lanes for bowling. A sitting area and a bar for food and drinks. My daughter ordered the cotton candy Shirley temple (she loved it ) we also ordered the loaded fries and a kid's pizza. All were yummy! Everyone working was nice and helpful although it did take some time for a server to come to our table to take our order (about 20 minutes) but we still enjoyed ourselves Thank you to David who helped set up our bowling and our server Ian who served our food and drinks! read more

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Your typical main event. Bowling, laser tag and arcades. I grabbed a drink with my wife at the bar while waiting for our lane to be open while the kids hit the arcade up. They have a feature at the bowling lanes that lets you take a picture and use it as the background to your scores. I thought it was a nice touch. Laser tag was fun. The kids made me join and luckily a few other parents did too so I could be proud of absolutely crushing everyone with my top score lol I'm not in Katy often but if you are it's a great place to take the family read more

Main Event Katy - Stellaaaaaaaaaa - Rocky voice - Arcades Near Me - Katy, Texas

We had a wonderful birthday party, until they ran out of pancakes and half the kids had to sit and watch the other half eat while the host spent 5+ minutes getting more. Yes, we rsvp'd the correct number of kids. Then, the craft they were to facilitate was laid out on a random table and when we were brought the check after everyone left, the party host told us she put them there. We had no idea. The 1000 points for being the birthday boy were not on the card and he spent 15 minutes waiting for an attendant and then waiting for him to add the points. Had I not been there to speak up he would not have gotten the points. When ready to leave I had to find the host to ask for the check. It took over 10 minutes to run the card to pay out, and, without notification, the card I gave our host was handed to someone else who handed it to someone else who left it unattended by the register. To top it off, our host neglected to give us our gifts that were "safely locked up." 10 minutes after we left, my husband shared that he was glad I got the gifts. When we realized no one was given the gifts, we called. A man answered after the third phone call (it just rings and then starts the menu of options over again) and told me he was going to get the gifts, call me back to be sure he had everything, then lock them up for us to pick up. He did secure the gifts and confirmed 2 packages and 1 card with gift card and a visa gift card without a card. My husband and son went back to pick them up the following day and while the actual gifts were there, the birthday card with gift card inside and the visa gift card were both missing. They gave him his free ice cream and 1000 points as a result. Checked in with the friends and they shared that the gift cards were each for $30. Main Event said they would reach out and took my information. Haven't heard back. Wish I wouldn't have tipped the "host." For context- our group of kids is very well-mannered and parents keep a close eye on their own kids, very low maintenance. If you throw a birthday party here be sure to put the gifts in your car immediately, there are thieves among the staff. Also, don't assume the host will be prepared or helpful. Justin- thanks for the response! After spending 45 minutes talking to multiple employees, my husband relaying the situation over and over, and giving all of my contact information I don't think I should have to jump through even more hoops as a result of poor customer service. I will not fill out the form and I will be sure to spread the word of what to expect with a party at Main Event at baseball, scouts, in my moms group, and our large elementary school. read more

Booked my daughter's birthday last weekend she had a blast with all her guest, our host was very sweet and attentive will definitely consider booking again for future birthdays we had a great experience. The pizza was really good and chicken tenders as well everything came out perfect for her special day. read more

Main Event Katy - Arcades Near Me - Katy, Texas

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Not to be confused with the Maine Event, which is when I play a concert up in Bar Harbor or Bangor. Wow. ME is such a very cool place for kids (and I don't mean the state but that's lovely too), they can spend hours here going wild and playing around and having lots of fun. It would get a five star if the prices were a little cheaper or if the service were a little better, but in terms of how much fun kids can have here, it's definitely nothing short of a five. Hard to explain just how much there is here, there's always a lot going on and it's always well worth having a trip here, just ask my nephew who likes it "way more than the trampolines!", and I recommend having a party here if there are little ones involved, especially of the 4-to-12 variety. read more

Main Event Katy - Live from Presque Isle. - Arcades Near Me - Katy, Texas

Threw our 10 year old a birthday party with family and friends and they had a blast! We got a birthday package that came with 3 hours of unlimited play, 1 laser tag session and 2 virtual reality games. Laser tag was a hit, they wanted another game! Our server, Shakrya, was super attentive and took very good care of us. She made this party so easy by setting up the table, lighting birthday cake candles, serving the food, refilling our drinks, and everything else in between! She really made our experience seamless. There were a lot of arcade games here for the kids, even the adults were enjoying their time. I would totally come back here for another party. Thank you Main Event Katy!!!! read more

Main Event Katy - Laser Tag - the kids favorite! - Arcades Near Me - Katy, Texas

Good food reasonably priced very big lots of activities prefect for families great for kids

I love the service given at this place on a Saturday the only downfall was the bathroom it was a little Messy. The service out weighs the one con. The food was so fresh my two boys ate the entire meal. Cheese pizza and watermelon, chicken tenders, grilled chicken Cobb salad. Delicious read more

We decided to try this place again. Everyone we came in contact with except our waiter has no customer service experience. Plain rude. Bathrooms were dirty read more

Terrible customer service and they will scam kids in the arcade check out, list one price for prizes and charge a much higher amount. If you bring this to their attention the blow you off and will change the price tag to the higher price when they get caught! Such a scam, wouldn't honor the listed price and then treat you poorly for pointing out their scam! Be careful so they don't scam you or your kids. Also spoke with manager who didn't care. read more

So much to offer!! Had such a great time bowling. Workers were very nice! Loved bowling

Main Event, what even is the point of having bowling lanes if you don't oil them? Are you trying to invent a new sport called "Slide and Pray"? Because that's what it felt like. Every ball I rolled sounded like nails on a chalkboard and wobbled down the lane like it was being tortured. Spare me the excuse that it's a "family fun center" - oiling the lanes is bowling 101. Even the Flintstones would have managed this. Save your money, folks. Unless you're in the market for dry lanes, sticky rental shoes, and the overwhelming smell of burnt pizza, steer clear of this travesty. Main Event, here's a tip: Oil your lanes or close the bowling section entirely. Nobody wants to bowl in a sandpit. 1 star, only because I can't give zero. Never again. read more

I dont usually write reviews but I had a great experience recently, thanks to Trinity. It was a busy day for my big family, and Trinity went above and beyond to help us with our bowling lanes and bowling shoes, ensuring everyone was happy. When we had a little incident and spilled water, Trinity was quick to assist us, and got it all mopped up after we asked someone else and had been waiting for 45 MINUTES . Her energy and big smile was amazing, And she also explained the difference between the " All you can play pass" and the Game Cards thoroughly because the website doesnt. We will be coming back. Highly recommend! read more

This is my second time coming to Main Event in Katy and the food definitely does not disappoint. My husband and I are wings people so we got "The Wing Platter". The wings were nice and crispy and the fries were actually quite amazing. I hands down will take Main Event fries over Wing Stops any day any time. Only reason why I'm giving 3 stars is because we waited in line for over 20mins before we were acknowledged by the front desk host. It would've been nice if they would've said "We will be right with you" instead of staying mute. All-in-all it was a great evening! read more

Went here for a small party for my sons birthday he really liked the VR games and the staff was friendly

Staff were really nice, came on a school trip and they were quick and efficient. They were all super helpful and quick to act in situations when they came up, with probably 5-10 staff, theyre doing amazing with 50 or so girls showing up at 10 am. read more

I came here with the kiddos on a day the school was out and we were looking for something to do as a family. They had a deal going for all you can play for $19.99 per person and thought that was a really good deal. The all you can play comes with bowling, this rope course where kids can be harnessed and walk across these ropes that's placed up high, and laser tag. You have to make sure the first thing you do is sign up for bowling (sign up is at the front register) because there's usually a long wait and you have to be on a sign up sheet to get in line. Bowling usually has a 45-60 minute wait time. So while you sign up and wait for bowling, you can take the kids to sign up and play for laser tag or the ropes course (sign up is at the area where you turn your tickets in for prizes). The wait time is usually shorter for that. So while we were waiting for bowling we signed up to do laser tag and that was probably the only disappointment we had there. Their equipments need to be updated because I found most of the laser guns weren't working at all. We did laser tag 2x and both times either my laser gun, my daughter or my nephew's laser gun wasn't working. The kids ended up not wanting to play anymore because it isn't fun when your laser gun isn't working. We notified the attendant and they didn't seem to help, just asked for us to switch out equipments and even when we did that it wasn't working! But the kids seemed to enjoy the ropes course and the arcade. Arcade games weren't part of the all you can play package, but the games are reasonably priced and affordable. You do have to pay for a card and put money into the card to redeem points to play. They texted us when it was our turn for bowling and we got to play one round of blowing. It's timed for an hour so it was enough for us to be able to order the food, eat and play. Towards the end we did have one frame each left and we asked the front if we can have a little more time so we can finish our game, and they have us 5 more minutes. Staff there are friendly and attentive. Although the laser tag was a bit disappointing, the $19.99 is still a good deal considering because we could still do the bowling and ropes course. There's pool tables and shuffle board there, but the kids weren't interested in playing that...not too sure if that comes with the all you can play package, but I wouldn't see why not. read more

Main Event Katy - Ropes course - Arcades Near Me - Katy, Texas

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I went here for my Birthday celebration and the lemon pepper Wings where out of this world delicious, had some drinks and dessert to top it off. I also played a few games and really wanted to go bowling but I didn't want to wait 3 hours on a Monday for my Birthday of July 5th. Next time I come here I know I'll need to book a reservation for a bowling lane ahead of time. Overall my experience and customer service that was provided was very well. I'll come back again and I look forward to bowling here. read more

Main Event Katy - Lemon Pepper BONELESS WINGS & FRIES COMBO - Arcades Near Me - Katy, Texas

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Irate business is different depending on where I am. What I mean is that just because this is five stars does that mean they have the greatest food or the greatest anything individually.. The main event is a very entertaining and fun place. The staff does a great job, all around, to make your experience as pleasurable as possible.. The food was very good we had a pizza some donuts milkshakes are good anything and everything to give you a cavity lol.. The pizza was hot, the milkshakes are sweet creamy and delicious and the donuts were deep fried with chocolate sauce, I know how can anyone messed that up? (I had a salad lol) We had a wonderful server Carla. Ms Carla took such good care of us. I was thoroughly impressed by the quality of the service. She was attentive, personable and helpful! The manager Todd came up told me all about the Tomball location that's opening up. We have family up there so will be sure to visit on his recommendation!!! I would definitely say come on bye but please come here ready for good food good service and a yearning for fun and entertainment!!! read more

Main Event Katy - Bowling for pizza!!! - Arcades Near Me - Katy, Texas

Bowling was fun and enjoyable but the customer service was lackluster my pizza fell off of my plate and when I asked for a new one they only gave me 1 slice instead of the original two read more

With Covid-19 we needed a place to have a 11 year old birthday party. I came across main event in Katy. It was absolutely amazing! Bowling , laser tag and gravity rope. Plenty of video games! The party turned out wonderful! It's also included in the food snd drinks! read more

Main Event Katy - Excellent celebration event place - Arcades Near Me - Katy, Texas

Kaitlyn was so great. She went out her way to help me and get my table with my family situated. She had a great attitude and was all smiles.

Very good place for fun and for adults and manager Zach very nice and loyal very good hospitality very friendly

Always a fun time at Main Event Katy!! Our lane server Aldo is AMAZING very attentive at keeping our glasses full!! The Manager Todd popped in to check on us which was such a sweet compliment to the excellent customer service here we will be back soon!! read more

Main Event Katy - Bowling - Arcades Near Me - Katy, Texas