Honey vanilla latte is to DIE for. Really love the atmosphere. Great for meeting someone and also for being alone for homework or reading. Staff is very helpful and friendly. read more

I love giant! I always go for the honey vanilla latte..hot or iced, they are both good. The pastries are usually pretty good and the breakfast burritos are worth the 20 minute wait! The only thing that I don't like about giant is the staff. Most everyone is kind of stand offish and curt. Other than that I love the ambiance, especially with the windows open! Not to mention, giant is next to bunky! We always drink our coffee and then walk over and shop :) read more

First time here was last Saturday. Got the Honey Vanilla- DELISH!! relaxed environment love the design also tried the Chai Cupcake SO GOOD!!! Can't wait to go back! read more

On my quest to find the best chai latte in town; could this be it?? we'll see. I love the adjacency to Bunky Boutique & the ambiance in general is nice, with that giant open west wall of windows. Too bad for the location, and also this terrible music. Don't get me started on the neglected cancer survivors park. read more

Giant coffee now uses credit card machines....now offering espresso to go....but central phoenix is inundated with great coffee shops, no reason to return to a just so-so one. I think it's the honey latte that's saved them in my book. read more

This café/coffee shop has a great ambiance and great pastries. The coffee is not the best I've had and one of the current workers leaves much to be desired in terms of customer service. On two occasions that I have visited this location she has been extremely rude and pretentious. read more

Great coffee! Especially considering they don't make it by pour over, etc. the space is nice for reading and studying and the little boutique next door is a fun distraction. Will happily endorse it as a high quality coffee shop in town! read more

Today was my first time at Giant Coffee and it won't be my last. I ordered the Honey Vanilla Latte. The coffee is strong and smooth, not too sweet. The staff are really friendly and the place smelled like someone poured maple syrup over it becuase they were making granola. Grabbed a Tammie Coe cupcake to go but all the other pastries looked great. So glad this is in my work "backyard"! read more

really like this place. if you work or live near the downtown area it's a breath of fresh air and don't get me wrong, I love Starbucks, just get tired of it from time to time. Giant's coffee is every bit as good as Sbux, but be prepared to spend some $ there. A yogurt and 12 oz. coffee is nearly $10! Very good food, coffee and service and delightful when the weather is nice and the front doors to the street are open! read more

Their honey vanilla latte is awesome. They are a little slow (especially if you are swinging by on your way to work) but definitely worth the wait if you have the time. Tons of students and creatives chillin with their laptops and coffee... Great vibe! read more

Awful customer service!!! There was a charge to Vancouver Canada after using my card on the I Pad. When my bank called I immediately called the coffee shop to inform them of a possible problem with their system. The person I spoke to refused to give me his name or the managers. Finally after calling 20x he told me to speak to Aaron in the morning then hung up... Nice job f face, I hope you loose your job! read more

Great place, hipster feel. Right up my alley and close to home! Also there is a cute shop selling AZ merch!! Great coffee and excellent breakfast burrito! read more

Giant gets an extra star since my last review one year ago. Many of my criticisms in my initial review remain, however, I had a really narrow, strict idea of what a good local coffee shop is at that time. Even though they aren't a roastery and their manual coffee brewing apparatuses are fewer than Press or Cartel, they are a great café serving great coffee with pretty good service and a good atmosphere. I love that I can get Four Barrel whole beans when I'm not in the mood for Cartel or Press and that they offer a french press option (usually neglected by most third wavers and viewed as second class I think). Moreover, Giant feels like a real local café made for the Phoenix coffee community. I used to work downtown so I could stop by Giant frequently but since I quit I'm now very out of the way. I look forward to my next trip to Giant! read more

Cool place, stopped in and got an iced coffee. Standard pricing, awesome taste, and good atmosphere

Great place! The location is pretty good; near a light rail stop, cvs, and the phoenix contemporary art museum. The coffe is pretty good and the enviroment is relaxing an contemporary on the inside. Just don't go here in the afternoon when the sun is setting. The glare is ridiculously bright. Also parking is a pain if this is your first time. I always park in the CVS across the street. read more

Cute place, but I wasn't a fan of what I got. I got an iced mocha and just didn't like it at all. It was super grainy --not sure from what? I didn't specify on milk and I think they use an organic milk so maybe that's why. My boyfriend got an iced latte and absolutely loved it, so who knows. I've been a barista for years and I'm probably pretty picky. I'll go again. read more

Honey vanilla latte is to die for! Staff can be hit or miss when it comes to customer service but the really dark haired, shorter girl has been so nice every time I've been in. Wish I lived closer! read more

Best cafe experience I've had in a long time. The floor-to-ceiling doors were opened to allow the wonderful breeze to float through the space, it was almost entirely lit with natural light, and the music playing quietly in the background was pleasant. Best of all, the latte and pastry I ordered were both delicious. The barista was friendly and seemed to sincerely care about the needs of his customers and the beverages he prepared. The Wifi was free, and fast enough to meet my needs while I worked. I'll go back to this spot over a chain anytime I have an hour between meetings in this part of town. read more

This cafe is a definitely a hidden gem! Attractive and simplistic atmosphere and awesome staff. My wife and I stop here for breakfast (Amanda the cook is fabulous!) and coffee on the weekend and are never disappointed. Erica is awesome! A one women show who always have time to throw a smile and great conversation/vibes in your direction in the midst training others. Matt and her (Erica) are truly the dynamic duo when working. Great motivation to look forward to during the week for good food and great people1 read more

Love the ice tea, doesn't matter what kind. It's perfectly brewed. Everything is of a really nice quality.

5 stars for the food and coffee, and 1 star for service (seems like a new guy is training and the blonde barista was even an asshole to him). I instantly regretted my 40% tip after experiencing the blonde barista. She's draining. No smile, and even more so a look of 'wow, I can't believe I have to help you right now'. No "you're welcome" after I thanked her (for ringing me up for a bagel that I ordered 10 minutes before, but they missed). My word of advise to her is that if you hate your job so much, or are so miserable in your own life that you can't enjoy nice people giving you nice amounts of money, don't work here; it ruined an otherwise perfect visit. The food was an entirely different story. I had the granola with milk and couldn't have been more pleased. The milk was outstanding. My daughter had a bagel, which I contemplated stealing from her after she shared a bite (she's only 11, so this would've been an easy task, hmmmm). Crispy on the outside and so soft on the inside. Oh, and even the cream cheese was heavenly. My toddlers had the muffin, which was a pumpkin chocolate chip today, and it was perfect. It had a nice sugar crust on the top and the inside was definitely not dry. Seriously incredible. read more

A cool industrial vibe at this place. A place place were you can see a great variety of people. With a simple menu with freshly baked pastries. Love their Chai Tea Latte. read more

This is a coffee shop/boutique/coworking space all in one tiny square shaped building with a square parking lot and a mural on their back wall. It's new age downtown phoenix so it goes to day they have aesthetics and hipster vibes on lock. I came here to meet someone and instantly liked their layout and the feel of the place. They have sparse but well done decor and the co working space sits on the floor above the coffee shop and the boutique is part of the coffee shop but separate by a thin partition. Don't drink coffee so I called the day before to see if they had vegan pastries. They said they usually didn't get them in on Fridays. I went up to the counter to order a tea and surprise they had a vegan brownie and surprise #2 their pastries are half off after 3:00 pm. Don't think I would come back here for food, the brownie wasn't very good, but it was a nice spot to meet someone. If I lived downtown I would go back just for the environment. read more

The only reason I'm not giving this place 5 stars is because this is my first review, and I want to be judicious with my star-giving, but this place is amazing. It is a beautiful space, and the employees are extremely nice. I had the honey vanilla latte, which was delicious, though there is an express coffee lane for those who don't want to deal with a line of frilly drink orders. They're also great supporters of local and organic products and all things hip, yet Matt Pool is a really unpretentious guy, just sitting in the corner working on his laptop when I went. Sure the cash-only aspect can be bothersome, but it's worth a run to the ATM to enjoy this awesome atmosphere (and to stop by the cool clothing boutique in the same building). I'll be back soon. read more

Recently discovered this place. It is somewhat hidden because it is located just south of McDowell. Stop in and check it out. They have delicious coffee and friendly service. The atmosphere is very relaxed. And they're pet friendly!!! read more

This place is cool. But the chubby glasses wearing barista with a miserable, unenthusiastic demeanor kinda ruins it. Don't know her name, but she's the one that frowns at you the whole time you're there. Why work here if you're gonna ruin the customer experience? Stop being rude and maybe I'll return. read more

The music today is awful, in my opinion, but if you like techno, then it might be up your alley. Also, the decaf coffee has too much caffeine in it, which is disappointing. I was hoping to be able to have a great drink, but not be affected by the caffeine. read more

Always incredibly friendly service and exceptional coffee! Wide open and breezy spot and great place to pop your headphones in, be creative, and drink awesome Four Barrel coffee! read more

Good service and awesome breakfast burritos. I thought the coffee was good, but not great.

I have been a customer of Giant Coffee on and off for years. Today I was extra impressed by the courteous workers who both made an AMAZING iced honey vanilla latte AND helped me connect to the internet. 12/10 would recommend. read more

I appreciate the third wave coffee shops that have popped up in the valley over the last couple of years. I love what Cartel, Press, Echo, et. al are doing for the coffee culture. Cartel has the best Iced Toddy I've tasted, Echo the best pour over and most consistently bright latte art, and Press wins the "most knowledgeable barista" award. But I take issue with the way in which Giant is attempting to do this. I have worked in three coffee shops with varying degrees of coffee cred, and I appreciate the spectrum of a coffeebar menu--from drip, pour over, french press, espresso. I don't drink Starbucks, but appreciate their role in the second wave introduction of coffee to Americans--especially in the 90's. Twice I have gone to Giant in an attempt to get my favorite summertime coffee beverage. Two shots of espresso with a little chocolate and half and half shaken over ice. The result is a wonderfully frothy, refreshingly sweet cup of love. The first time I went in I was frankly told that "No, I can't do that for you." No further explanation. No lengthy lecture about how the ice "shocks" the espresso. No discussion of the integrity of the espresso. After this, I shrugged my shoulders, ordered a double espresso. Sure, I was impressed with the sparkling water (as I would receive in Europe) I was given as a refreshing cap-off to my beverage, but it wasn't what I originally ordered. So, then, unsatisfied, I attempted to order my other summertime staple: an iced toddy. It was different, sweeter, nuttier than I'd had in awhile and I appreciated its character. Luckily for me, the cranky barista who refused my order had left, so I went back up to ask about their toddy; what kind of beans they used, how long they let it cold brew, etc. It is a mix of all their beans, the girl said. "Do you like it?" she asked. "Yes!" I said. "Oh," she said, "I forgot, we also pre-sweeten it." No wonder. It's interesting that they sweeten their toddy, but won't serve me my drink. The second time the gentleman listened to what I wanted and, again, I was told that they can't do it. I was told that they "respect the fragility of the espresso" and "we serve our espresso in a more traditional manner." At least I was given a reason, and I respect that. But let me contrast this with my experience at Press Coffee. At the bottom of Press' menu they have a little sign that reads "if you don't see your drink, ask us." So, one day, I did. And the barista listened to my request and giddily told me that he'd gladly make my drink, and beyond that, it would probably be the best one I've ever had. "Why do you think it will be the best one I've ever had?" I asked. He told me that Press believes that all of their ingredients are the best of the best and that any combination of them will produce a superior tasting drink. When I told him what Giant did (without naming names), he went above his call of duty in order to try and educate me (a critical phase of the the third wave). He defended Giant--he felt that protecting a beans integrity is important, while using this as an opportunity to talk about how third wave shops need to do a better job not alienating customers who have unique tastes. I understand that Giant is not alone in refusing drink orders: http://andiamnotlying.com/2008/murky-coffee-arlington-hold-that-espresso-between-your-knees/ But I am not that obnoxious customer who doesn't understand espresso. I'm an ally, someone looking to refine my tastes, expand my understanding of coffee and the third wave. I can't tell you how much I appreciate baristi like those at Press. They're the ones who are going to "convert" the Starbucks drinkers, and, ultimately, conquer the world's coffee tastes. If Giant doesn't change their attitude I'm afraid their going to alienate a growing base of customers looking for top-quality coffee. read more

I tried to go to Giant today. I live in Tempe but was running some errands in the area and had been wanting to check out Giant since there's so much buzz around the place. After taking a couple turns to find parking I walked up to the register to be confronted with the "Cash only" sign. I asked if they were serious. The barista said yes. I asked if they'd take a check, since I randomly had my check book on me. The barista said no. And told me to go to CVS across the street to get cash out. It's a hundred-flippin' degrees outside, so I'll take a pass on that. I had no cash on me so I turned around and walked out. I'm a small business owner myself, and get the outrageous fees charged by merchant services, but really? Since I was in serious need of caffeine at this point I swung by Solo in Tempe on my way home where they gladly ran my Visa card. I'll make sure to update this if I ever happen to be back in the area, can find parking, and have cash on me. read more

The customer service stinks. I had a nearly identical experience to Alvy S. The barristas were rude and not interested in serving me the drink I wanted. I'll be taking my business elsewhere. read more

This highly trendy coffee bar is hidden somewhere between the Phoenix Public Library and Phx Art Museum. The pastries are delicious, as they use high quality ingredients in their foods, but the coffee (I think) is only OK. Overall, it's a nice cenpho locale, especially if you want a place to surf the 'net and listen to indie genre tunes, but it's way overpriced. Guess you gotta pay to play with the popular kids. read more

Wow. THEE worst service. While I was there the following happened; 1) the 'baristas' who felt incredibly entitled failed to say 'welcome' or 'thank you' to the 6 customers who they helped. Apparently one was too hungover she actually rested her head on the espresso machine while getting an order. 2) Three times customers bussed their own tables only to be turned away by said entitled 'coffee artists' who simple looked at the dishes, pointed the individuals AWAY from her and said, "over there is where that goes" YOU WORK THERE, (maybe it's a work study program and they don't get paid? Because they certainly didn't care. 3) two sad men were at the counter, CLEARLY it was their first time there, the 'supremely non-plussed coffee divas' chose to instead chat about everything other then the customers who only wanted to help keep these ladies employed. And finally 4) my dish was on my table for a little over 30 mins, for all I know, it's still there. There are better places who take an investment in regulars and newbies. read more

Lovely staff, and one of the best spots in Phx for early morning brew! Skip the long Starbucks drive-thru and wait for a breakfast burrito here instead, paired with a delicious honey vanilla latte. a great study spot as well with lots of different seat options, including bar tops with foot rests (my faves). :) read more

The food is pretty good and I always enjoy getting an Au Lait here. The baristas are always friendly. My only issue is that they used to have Oatly oat milk but recently changed to another brand that is too sweet. I wish they hadn't changed. read more

Made my first visit today - love the open air/patio atmosphere! I might just become slightly hooked on the Honey Vanilla Latte. I was pleasantly surprised that it's not too sweet. The staff seemed nice, but weren't overly friendly. Doesn't seem like they're big on accepting debit cards for under $5 purchases, which will likely limit frequency. read more

Such a nice place to relax for a minute. I wish they had the big doors open, but it still has a very open and relaxed environment. I'm more of a black coffee/espresso drinker but the honey vanilla latte was incredible, you have to try it. read more

Whenever we visit the Phoenix area Giant is a must stop. They make a perfect iced honey vanilla latte. One of my most favorite thing in the city! read more