We had driven down Oxnard Street numerous times on our way to various destinations and we had…read morealways passed by Floorscapes LA. Last month we decided this was the year we were finally going to have our flooring done. The last time it was ever remodeled was in the 80s. Our house is a pretty modest looking house built in 1949. Our living room floor was basically what you would see on ballroom floors or event banquet halls. Our kitchen and bathroom tiles had already been worn out and cracked. So we decided to go with Floorscapes LA. We visited their office/showroom and we were pleased to see the wide variety of flooring samples to choose from. They had everything from laminate, vinyl, traditional wood and engineered wood flooring. We spoke to Albert and David and they were extremely helpful in helping us choose the right flooring for our home. We were able to borrow some floor samples to see how they would look like at home. Albert came over to our house and took some measurements of the areas that were to have the new flooring installed. An estimate was drafted in detail, itemized completely and with total cost. The price was right for us, give or take that we knew that we may have had to pay extra in case they were to find any unforeseen damage underneath the old flooring. Everything that was to be done was explained in detail and all our questions and concerns were addressed before they started the job. My husband and I are completely satisfied with the excellent job that Floorscapes LA has done. Our floors look awesome. Albert, David, Henry and the entire crew were very professional and I am still surprised at how fast, yet completely thorough the job was completed. They had 5 crew members work on our flooring. Our living room, kitchen, hallway, bathroom, and 1/4 bathroom were all completed in one workday. I work 12 hours and I can't believe they were done in less time than my entire shift. Well, our house is quite small compared to more modern houses, but again we were quite impressed. We highly recommend Floorscapes LA. Thank you again for a job well done.

I just bought a new condo that had horribly outdated laminate floors. Like tiger stripey, super…read moredark, eyesore kind of floors. My mom and I went to five or six flooring stores to compare prices and Albert's was the one she choose because he seemed the most honest. Well, it turns out her gut was right. Albert and Jaime did an excellent job replacing the floors in my new place. When I mentioned that the floor did not seem entirely level once I walked on it with bare feet (which was very, very likely due to my foundation), he sent the guys back and redid it so I was 100% happy with them. And he didn't try and stiff me with a vastly increased bill for essentially double the labor since they had to do it twice. In short, would highly recommend.

Elit Tile's return policy is meaningless if they can simply invent new restrictions after taking…read moreyour money. My experience with Elit Tile began with them failing to deliver the order I paid for. I purchased 8 pieces of tile, but their vendor only shipped 6 pieces. I had to discover their mistake myself. Had I not counted the order, I would have left with an incomplete purchase. Later, they actually tried to use the cost of correcting their own shipping mistake as a reason to deny my return. After bringing the completed order home, I realized the tile did not match my existing flooring. I immediately contacted Joy Lee and requested a return while the tile was completely unused. Here's the problem: at no point before my purchase did Joy Lee tell me that returns supposedly depended on vendor approval or that orders under four boxes could not be returned. That alleged restriction was never disclosed in the store and does not appear anywhere in my sales paperwork. Only after I requested a return did Joy Lee suddenly claim that the vendor would not approve it because the order was under four boxes. That completely defeats the purpose of having a return policy. If customers are never told about these restrictions until after they pay, then they don't have the information necessary to make an informed purchasing decision. Instead of standing behind what was represented at the time of sale, Elit Tile relied on an undisclosed vendor policy that was never communicated beforehand and refused to accept responsibility. My tile was unused, my return request was made promptly, and yet I was simply told the matter was "closed." If you're considering purchasing from Elit Tile, ask for every return restriction in writing before you hand over your credit card. Otherwise, you may discover after the sale that the return policy you thought you had doesn't actually apply.

We are tile shopping for a kitchen remodel and this was the first store we went to. They have a…read moreparking lot and plenty of street parking. There are TONS of tile samples - so we asked for a quick tour. The gentleman we spoke to answered all of our questions about the floor tiles and gave us some options for handling the baseboard treatment. I'm glad we came!

I've worked with Euro Tile & Marble for over 20 years. There is no other store on the block that I…read morevisit because this is my all in one stop for all my home renovation needs. The reason why I continue to come here is for their customer service and knowledge in this industry. In every project that I've faced, they've been able to help me save on costs, materials, meanwhile never sacrificing the end product. Their selection and knowledge is top tier. From ground up on my home, I've worked with Euro Tile and Marble and for all my future homes I will continue to work with them. Their selection of tiles, flooring, and much more is extensive. They've helped me redo my entire home! Definitely would recommend this store to anyone looking to redo/build their home or business.

5 starts to Euro Tile and Marble…read more We were looking for tiles and most stores are closed on Sunday. We stumbled upon euro tile while driving on Sherman Way looking for any open stores. It seemed like they were the only ones opened. It was right before Labor Day. Well, this store was not only opened, but had a great selection of in stock tiles which is what we needed. We got 400 ft.² of oak looking tile flooring. They had exactly what we were looking for at a closeout price. Our tile installer was able to pick it up the following business day. Andy gave us great customer service. We will be purchasing more tiles for other projects.

We had a great experience with Allan and Jovani (his right hand man). They did excellent work and…read morecommunicated well throughout the process. When things needed to be touched up here and there, they were quick to address the issues and resolve them. Look forward to working with them again.

Allan and his team did a flawless tile job on two of my bathrooms. Giovanni, in particular, was…read morestellar. My house is a 1923 Spanish bungalow with plaster walls that are not straight, so the job was pretty tricky. The guys did a spectacular job leveling / preparing the walls, and as you can see from the attached photos, the detailed tile job with many difficult cuts was completed perfectly. Allan communicated efficently and effectively, and the job was done in a timely manner. I would definitely use them again.

Huge selection and quality sales reps that know their products well. They can even help with…read moreinstallation.

My husband decided to shop locally and stopped into Factor HD …read more What a nice surprise with a warm welcome by Cynthia, and tons of knowledge and enthusiasm for our project. She let us take some tile samples home for a couple of days and gave us an estimate right away. We are very excited about our new flooring! The parking lot was a little busy at the time, but we did find it easy to park.

I can't say enough good things about this company. Jeffrey and Victor are both great at what they…read moredo and provide top notch customer service! Recently did my floors, kitchen and installed a bathroom vanity with 365 and I couldn't be any happier with the process and quality of work!! I highly recommend 365 for any of your construction needs. Jeffrey will make sure all of your concerns are addressed in a timely manner and provides impeccable service. Thank you all for all your help!! Super satisfied with my home remodeling project!

Purchased flooring from the new store. Typical Chinese flooring, good quality, pricing is good too…read more Be careful when paying they tried to give me the wrong change several times. This is why learning proper English is important in America. I definitely will be back for the flooring.

Best service in Glendale and greater Los Angeles, ( great guys) two brothers carrying on fathers…read morelong standing and established business in the best tradition!

I'm installing Junkers flooring in my home gym. Junkers recommended…read more The Great Carpet Company to do the install, stating they have done it many times and do a great job. From the first day of the install, I could tell things weren't being done properly. They did not remove the old base boards before beginning to lay the floor, they also did not check the level of the existing floor before they began to lay the Junkers flooring down. This resulted in the Junkers floor not being cut properly to fit, with the old flooring being uneven with big sloops in it and the base boards not being cut / fitting properly or being installed properly. The floor needed to be leveled prior to any Junkers flooring being installed. This did not happen. Shant, knew my concerns and expectations. He insisted the floor was installed properly. I reached out to Junkers since they recommended The Great Carpet Company. Junkers then sent out a 3rd party inspector as well as one of their own team members to inspect. Both determined the flooring was not installed properly and needed to be redone. The work done be The Great Carpet Company was determined to be of poor quality with uneven wood pieces, poor craftsmanship of the cutting and install of the base boards and sloppy work on the finishings. I also have to order more flooring from Junkers in order to have another company reinstall the floor properly since The Great Carpet Company damaged / improperly cut so much of the wood floor from the first order. The cost is over $1600 for 137 sq ft of wood/delivery to complete the job. This job was originally suppose to take no longer than 7 days, that was almost 2 months ago. The job is still not complete since we needed to hire a new reputable company to reinstall and complete this job. Needless to say, I am very unhappy with quality of work and the lack of accountability / follow through for proper resolution from The Great Carpet Company. Several photos are available to confirm this review and a complaint has been filed with the Better Business Bureau.

We recently renovated our whole house and had wooden floors and baseboards installed…read more Monserrat the store owner of LA Floor covering provided a wonderful service from purchase to delivery. She was extremely helpful and very patient and assisted us all along the way. She kept us fully in touch with the delivery time and on the day gave us exact ETAs . She is extremely knowledgeable and really cares about her customers. If you need any flooring supplied I can assure you that you will find none better than LA Floor covering.

A business that doesn't want business. I called them so many times during business hours & they…read morenever pickup their phone! I have not gotten a live person on the phone. At this point I am so frustrated I am done with them. Word of advice: hire someone who will actually answer your phone !! The other one star review was right about this business.