I was recently rear ended. My insurance works with Gerber and this location had good reviews. I brought my car in for my appointment. I was able to leave my car and walk to the Enterprise next door to get my rental. The shops appraiser looked at my car the same day and he called to let me know it was a potential total loss. The next week my insurance confirmed it. Gerber helped me get my belongings out of the trunk (which had been unable to be opened due to the accident), they helped me sign over my title, and empathized with losing my vehicle. While my car was not repaired through them, they made it an easy process, were communicative, and they understood the frustration in dealing with the process after an accident. I would highly recommend them. read more

If I could give no stars I would. I was sent here by my insurance as my brand new car was a victim of road gator (diesel thread) and got some body damage. At drop off Brian walked vehicle with me was very kind and explained it could take up to 2 weeks to repair. Shocked, I received a call 2 days later my vehicle was ready. When I went to pick up my vehicle was charged my fee and handed my keys.....nobody to walk and confirm work order was complete.....which it was not. It had chipped paint, parts not fully clipped in and paint overspray on car and interior. I had to request someone to see it was not completed. GM came out. Was informed by GM Micheal that first thing Monday morning he would personally ensure it was corrected. I received nothing from Gerber Monday but received a call from insurance that car would be completed that day. I get a text that production manager Dave ensured my vehicle was done and ready for pick up. I leave work early to arrive before close at 5pm and handed my keys to be gone. I had to request someone to walk my vehicle as it still was not completed. Brian and Dave walk my vehicle now per request and confirm not completed and gave their word it would be corrected. Here we are Tuesday at 4:30 I arrive to pick up since Maria called it was ready. My damages that were needing fixing were finally complete, although the mess they left behind from being in my car is left on my leather. Seat has what appears as grease from where they sat in my car (Brian confirmed this) and on console where they leaned on it with dirty arms. Both men assured their words this would be cleaned up along with overspray. If you don't want your car worse then when you take it in or have work half ass done, I highly discourage you to bring your car here. Have insurance redirect you!! read more

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What ever you do don't let this place work on your car! The people who work here are very rude, lack customer service skills.

The presentation, after the service was perfect! The detail on the seams was near "brand prime!"

A woman ran into my car door and it wouldn't close. Took my car to Gerber and they did an excellent job and kept me updated throughout repair process .. it looks like it never even happened.. even matched my unusual paint color. In the unhappy event someone else runs into me I'll definitely use them again read more

Had a great experience in getting my car repaired after someone rear-ended me. The communication of the team was very good. They kept me informed at all times. My car was ready when they said and looked brand new. read more

Gerber Collision & Glass - Body Shops Near Me - Tempe, Arizona

The estimator did a great job with pricing the repair, parts were ordered when the deposit was made and the repair was completed in one week! read more

Kyle provided excellent customer service with our complex multi-claim repairs. He expertly dealt with our insurance company while giving us consistent feedback throughout the process. Kyle was able to quickly find the necessary parts leading to a timely completion date. He made a stressful and difficult situation feel so much easier and manageable. It was truly a pleasure to work with Kyle. read more

Do NOT bring your vehicle here. I brought my car in after it was hit in a parking lot. The repairs should have been pretty simple: replace the bumper and paint it. Unfortunately they decided to do a rush job on my car and cut corners in the process. The bumper was crooked when I came to pick it up the first time and they painted the black plastic accent pieces (instead of replacing them) so they didn't match up with the unpainted pieces on the opposite side of the car. My concerns about the poor quality repair were brushed aside by my estimator Brian but he eventually agreed to bring the car back in to fix their poor work. It took a month before they had an opening for me to bring my car back. They ended up keeping it for 5 days the second attempt to do the job right. Unfortunately the bumper was still crooked when I came to pick it up the second time. They brought my vehicle back into the garage an additional 3 times trying to get the bumper on straight and still couldn't get it right. Eventually it was clear they can't do quality work and I decided to cut my losses and take my car with a crooked bumper. I can't imagine how this shop can do quality work on a vehicle with substantial damage when they can't even get simple repair like mine done correctly. Again, avoid this place at all costs. There are plenty of other body shops worth your business out there. As an added bonus, I included a picture of all of the allen bolts they stripped out to further illuminate how poor of a job they did. read more

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I am incredibly grateful to have discovered Gerber Body Shop. My car turned out absolutely amazing - so much so that I felt compelled to write a review and share with everyone just how fantastic it looks. It truly appears brand new! Without a doubt, I give Gerber Collision 10 stars - the best bodywork I have ever experienced. read more

Gerber Collision & Glass - Body Shops Near Me - Tempe, Arizona

Terrible service. Lack of integrity. literally lied to me face about replacing a simple bolt. Common guys lying is not a good look read more

The entire establishment should be commended on the compassion and professionalism that they attain. From start to finish and even getting me in my car nearly a week earlier than projected was truly an effort and speaks volume to the realness that they have. Truly remarked customer service and very responsive!! read more

Brought my car into the shoppe to have some bumper repair work done. Personnel and estimator (Brian) were very kind and considerate of my time. Indicated it may need to be there all week but called within hours to indicate it had been completed. Wow! Car was left clean and with a friendly brochure of reminders. Recommend! read more

Gerber Collision & Glass - Car after-care reminders - Body Shops Near Me - Tempe, Arizona

Great service! Went in for a tail light replacement and they found a wire that was disconnected. Plugged it back & sent me On my way! Thanks again read more

The entire process was seamless starting from filing my claim with my insurance company GEICO. I was able to find a Gerber location near me, set an appointment and reserve a rental car. Once at Gerber, the process was quick and easy. They even contacted Enterprise on my behalf to pick me up to get my rental. They kept me informed via text through the entire repair process and even finished my car a day in advance. It's so helpful to have such an amazing experience when you're already inconvenienced by needing a repair due to someone hitting your car. I will recommend them to everyone! Thank you and my car looks good as new! read more

Brian! Thank you so much! Unfortunately I didn't have car rental. Brian said he'd try to have it done in 4 days. He had it done in 3! 100% recommended!! Thank you to the mechanics and to the ladies at the front desk . Appreciate the updates and the completed timely work! read more

Gerber Collision & Glass - Someone hit my car at my apartments - Body Shops Near Me - Tempe, Arizona

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I have had to take my car to this specific location multiple times over the years and Brian has always been absolutely incredible. They've been extremely kind accommodating and informative. I highly recommend this location to anybody. I was originally sent to this location by Geico through my insurance and I will only take my car to this location, outstanding people, great service, and great quality read more

Brian and his team helped me after a car accident. My car was returned in new condition 3 days earlier than the date I was promised. super friendly, super quick and reliable work! read more

Mo is da man! After an unfortunate incident that required some repairs I scheduled an estimate and an appointment to get the work done. Mo was the service rep/estimator and while there was a slight miscommunication on pickup time it was resolved in a satisfactory manner. The car looks so good now! You can't tell at all there was any damage to it. Thanks again to Gerber Collision! read more

Geico recommended Gerber to repair my BMW's body damage. Brian K gave us great customer service. Their work was fantastic and they finished early. Highly recommend! read more

Gerber Collision & Glass - Bumper, lights, grille and hood all repaired! - Body Shops Near Me - Tempe, Arizona

Emily was beyond awesome and friendly set everything up helped me with rental advice can not thank her enough for the help and the front staff very helpful and patient read more

We had a little run in with a bucket flying off a truck on the 101 that unfortunately being rush hour there was no way to avoid resulting in damage to our front bumper and lower light. After getting a few quotes, and realizing it was not a small repair we contained our insurance company and they directed us to Gerber. Everything went smoothly and we were able to get our vehicle fixed and back ahead of the timeline that our estimate Brian gave us so overall a great experience, again no one ever wants to visit a body shop, but given the situation, we were 100% satisfied. Also to calibrate the pricing for those not using insurance, Gerber's estimate was lower than the two other body shops I visited for quotes. read more

My vehicle was referred to this shop after a collision. My vehicle had less than 4000 miles on it at the time and was in perfect condition. It's been 4 months and I have had to take it back 4 times to thier shop because the repairs are not being done properly. Additionally, evertime I take it back it takes 3 times longer than they say it will take. When I take it back, it always comes back with an additional problem that wasn't there before. They're customer service is ok, but their work is horrible. I wouldn't send my worst enemy to this shop. The work they do is subpar and the employees completing the repairs are extremely incompetent! read more

I brought my car here even tho the damage wasn't bad they definitely did a excellent job I can see a little difference in the paint where it got scratched but it's nothing bad id definitely recommend coming here for your auto repair. read more

Hi Jessica, No one that I know of from Gerber tried to call me as no voicemail was left. Regards, Sean read more

Brian the manager went above and beyond to get my car looking perfect again. I went through GEICO and everything was handled very easily.

After I got into a fender bender, Geico sent me to Gerber to repair the back of my car. Brian and the great staff at Gerber were friendly, professional and great to work with. I was so impressed with how smooth and easy the whole process was. Even getting a rental car from Enterprise can be done in the same building. I hope I don't get in another accident, but if I do, I know where I'm going. read more

Gerber Collision & Glass - Before Gerber - Body Shops Near Me - Tempe, Arizona

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My insurance company sent me here. They were amazing. They took excellent care of my car and they were quick. I received updates every week. From start to finish they were amazing and even checked things I was concerned with that had nothing to do with the accident. Superb service. Appreciate how helpful they were. I also loved they were next to Enterprise and work with them as well. The whole process was amazing. Definitely happy with my experience. read more

Took my vehicle here after getting into an accident in Scottsdale on October 18th. October 19th is when I had an appointment scheduled to drop my vehicle off for repairs, filled out some paperwork turned it in & was advised it could take up to two weeks was told an estimated date of October 31 at 4PM.Let the waiting begin. However, throughout my repair process I was updated on the status of my vehicle which was awesome, . I received notice my vehicle was ready for pickup on Monday October 30th at 3:42PM I was stoked a day early heck yeah! The repair looked phenomenal my car looked brand new again. Mahalo Gerber Collision for such an incredible job from start to finish I must say the services here was TOP notch the BEST. I highly recommend this place for all your collision/repair needs. You can tell they take PRIDE in their work, because the outcome of my vehicle is SUPERB.. read more

Not impressed with the work . Paint has run downs . Door hanging ,bolts on hinges pealing and loose . hinge ,door needs to be picked up to close. Door repair horrible air noise when driving . Door don't line up with the body . Including fenders . Puddle of paint on a door that wasn't even damage but was repainted for some reason . Jeep Wrangler was in shop for 3 weeks. read more

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Brian took care of my car in two days despite a national backlog of headlights for my model. He called me as needed and updated an online vehicle status for real time updates otherwise. Thanks for your help Brian! read more

I cannot begin to tell you how pleased I am with the job that Gerber collision and glass did with my vehicle. This accident has been a very trying time for me; my neck has caused me immense pain and I've been very frustrated. When I came to pick up my vehicle and it looked better than ever, it was the first time during this period that I felt trulyThankful. Staff was more than courteous and kept me up-to-date throughout the process. I hope I never have to..., But if I ever have any issues with my vehicle that require collision repair, please believe I'm coming back to Gerber collision and glass. read more

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Smooth process - Brian did a great job, no complaints! He even got my car fixed faster than he thought it would take. read more

My car was hit and ran while parked. I came in stressed out and frustrated, but the Gerber team attended to all my needs. I believe Brian was the name of the guy I dealt with and he went above and beyond. Even having his painters smoke my new taillight to match. Great customer service, and amazing quality work. I will be back for any and all of my auto body needs. A HUGE thank you to all of the Gerber team for all of their hard work. read more

Took my journey in for repairs. Someone had sideswiped by a car that drove away. I was worried that it would not look as good. I've only had the journey for less than 6 months. I was so happy to see what a great job they did. You can't tell it's been in a accident. Thank you for fixing my car. read more

Brian and the team were amazing and so helpful. I brought my car in for body work and glass repair and they fixed my car and made it look brand new!!! read more

Brian Kelly did a awesome job!!! He was honest . I have not seen this with collision companies in 15yrs !! I also wen to other Gerber shops and they were horrible. But this particular shop on priest is the best!!! read more

One of my sisters ran into my parked car driving my other sister's car. I took my car into Gerber's on Priest in Tempe and they handled everything to getting me a rental to texting me on progress. They had car done with in 3 days and it looks better then ever. Front desk lady was wonderful and the estimator, Brian Kelly was professional and knowledgeable. The other car is also at Gerber's but on Cooper in Mesa and getting fixed now. read more

I've taken my car more often than I'd care for over the past year to this shop but each time the service has been SPECTACULAR! Brian K. Who did my intake on both occasions was kind, informative and personable. S I don't trust anyone else with my car and will tell anyone with ears (or eyes to read) about them. The customer service, and work, is top notch. Thank you guys! read more

I'm extremely surprised this shop has such great reviews, as my experience was literally the opposite. Long story short, they were a nightmare to get ahold of, I left voice mails for the tech that was handling my case, Alberto, that did not get returned. I would ask for updates and never hear back; had to continuously be the one to initiate correspondence, etc. In addition, I was informed my car was finished two separate times, only to be told something came up LAST MINUTE. The second time I was told it actually wasn't ready for pick up and "something came up", I expressed my concern to Alberto and asked if my car was being handled correctly. He responded, essentially stating my car was being handled well. That email was nice and reassuring, until I went to pick up my car the next day. I show up, super excited to get my car after a month of being in the shop, to a HUGE crack in my windshield that WAS NOT THERE when I entrusted Gerber with my car. My accident was rough, and there was a lot of damage to the front end, but absolutely nothing was wrong with my windshield upon drop off at Gerber, and I have photos to prove it. The tech that took me out to inspect my car initially said that they would replace the windshield because the "original" photos of my car did not show any crack, and that they obviously were at fault. I say thank you, he goes back in to finish up, and then comes back out stating that Alberto wants to talk to me about the windshield. He brings up photos that were "the original photos" they took 4 DAYS AFTER I dropped my car off, showing the huge crack in the windshield. Because of this, he said I had to go through my insurance and make a glass claim, and refused to take responsibility for the crack. ARE YOU KIDDING ME!? Here's what is wrong with that: 1) If this was in fact true, and the crack was there when I dropped off my car, that should have been included in my claim. Gerber should have included that in their estimate. My insurance provider should have been made away of the crack FROM DAY ONE. It was their job as a collision repair shop to document that there was a crack, and to go through my insurance to sort that out. 2) My car was there for a month. In all of that time, not once was the crack mentioned to me OR my insurance provider. As they were tearing apart my car and putting it back again, no one thought the crack MIGHT be an issue? What a joke. Alberto claimed Gerber was taking such good care of my car, and that's why my car was delayed TWICE; because they noticed things that were not upto par and "wanted me to be happy with their service". In the end, I had to contact my insurance provider and battle with them over who would pay for the windshield. I did not care who paid, or how, this was going to be taken care of, but I was not about to let Gerber Collision force me to pay a huge deductible AGAIN for something that was THEIR FAULT. Luckily, Esurance took the hit and paid to get the windshield replaced for me, as they knew Gerber was in the wrong and my insurance adjuster wanted to be sure I was taken care of. Alas, I will be telling my story all over social media, advising people to stay away from this shop. It was the worst car repair experience I've ever had. read more

Gerber Collision & Glass - The photo of my car right after impact. As you can see, NO crack in the windshield. - Body Shops Near Me - Tempe, Arizona