These workers are very helpful and are the best. Would rent from this unit again. They are friendly…read moreand very accommodating.

Disappointed with Chris who never kept the price and reservation he quoted and reserved for me…read more This guy is not honest and upfront to customers. I was very disappointed with one of their customer service employee by the name Chris. Chris did not hold the reservation and the price he quoted. Their employee is not honest, and not upfront to customers. Don't just trust the words that comes out of him

Great customer service. Fast and easy online application with Samantha. Plus Tam in the office was…read morea great help with helpful communication with informations. Aloha to the great team.

Great customer service from robin on the phone and Tammy in the store. very friendly and the place…read moreas a whole was very clean.

I've been a customer here for almost three years and have had nothing but great experiences!…read more John, the maintenance man, was amazing. He was extremely helpful, even after hours, answering my questions and always having such a positive attitude during a really stressful time. I truly appreciated how kind and willing he was to help. Liz in the office was just as amazing! She made my move-out process so smooth and quick. Her customer service was genuine, friendly, and professional, and she made the entire process so much easier for me. After almost three years, I can honestly say I've had a great experience from beginning to end. John and Liz really went above and beyond, and I truly appreciate them both. Definitely recommend!

This place is outstanding from front office, cleanliness, quality property/units, and great…read moresecurity. Liz was the best! Plenty of parking, elevators, and yay a/c everywhere! Value was more than fair and better than everywhere.

I just moved in yesterday from another storage facility in Kapole'i. I moved because the rates…read morekept going up. My review is about the move in process and what they offer compared to the last place. The last place was Hawaii self storage on Lauwiliwili St in Kapolei. What a difference! This place has electronic doors that open in to the building whereas the other place has a very heavy door that you are trying to prop open with your shoulder while getting your moving trolly in or out of the door. My It was upon move out of my old place that i realized how much I hated going there. It was so hard to move things in or out. This place was a breeze. They have lots of trollies whereas the old place only has one and it sounds like a barking seal. My 5' x 7' unit has carpet whereas my old unit was just concrete. Same size unit for $70 less a month. The office staff was extremely friendly and helpful. I just needed a facility between town and Makaha. This place is minutes off H1/H2. I would highly recommend.

Thank you, Janet for helping me lower my monthly payment without moving all my things to a…read moredifferent unit for the next six months. She helped me very quickly even towards the closing hours. thank you so much. It was very appreciated.

Kalena was helpful in explaining the pricing and showing the unit. Easy drop off, cooler space,…read moreand easy setup.

Puna is awesome. She is warm, friendly and clear in her explanation. Thanks Puna for all your help.read more

This is my 3rd time using this company, and they do a fantastic job. Sefo, Kyston, Lincoln were the…read moreabsolute best! While I had most everything packed, they made wrapping the mattress look super easy. Really recommend these guys!

10/10 Recommend! I…read morecannot say enough great things about my experience with Honolulu Moving Company, especially Justin and Kaiston! They were absolutely amazing--professional, efficient, incredibly hard-working, and a pleasure to work with from start to finish. Moving can be such a daunting and stressful process, but they somehow made the entire job seem incredibly easy. Everything went smoothly and without a hitch, and I was so impressed by how hard they worked while still taking great care with everything. Justin and Kaiston truly went above and beyond, and I'm so grateful for how seamless they made the entire experience. I would 10/10 recommend Honolulu Moving Company to anyone looking for reliable, professional movers. If I ever need movers again, I wouldn't hesitate to call them!

Janet has excellent customer service! very helpful and very sweet! Walked us through all the stepsread more

Great price, super easy to set up, so easy to use, and customer service was quick and friendly…read more Really positive experience!

Ashley B very friendly and walked me through everything that I should know before renting a unit…read morespace. First took a look at unit space if I would be happy with unit. Explained where everything is located (carts, light switches, elevator...etc). Quick process. I would definitely recommend this Public Storage Location. Property clean

Samantha was very helpful and knowledgeable. Help me with all my questions and gave me great answersread more

Charged a cleaning fee after return. Van was returned in immaculate condition, verified by photos…read moreprovided by the company. Corporate reversed the charges.

I will NEVER patronize this business again. I rented from this location ONLY because it was the…read moreclosest to the house I had just bought and moving into. The vehicle was fine, but pricey. The main problem with this establishment is the little, caucasion cat lady that wears heavy metal tshirts that provides "customer service." At first, I thought her rude comments was her trying to be funny, but after she repeatedly said rude and offensive things I realized that wasn't the case. When I went to pick up my vehicle, she made the comment, " I thought you weren't going to show up." My reservation time was for 10am and I arrived at about 1030am! She also felt the need to correct me on my estimated mileage use that I put in when making reservation. Not like it mattered... I would pay when I returned it anyway. She also made the comment that she wanted her van returned because she saw I was from Waianae. When I returned the vehicle, she once again made the comment, "oh I thought you weren't going to show up." This time I was 5 minutes earlier than my return time. Not only that, but their website says the open at 10am! Why would I show up earlier than the time they open? I was there at 955am. She also made the comment, "oh its really dirty." When looking inside the vehicle. It WAS NOT DIRTY. it had NORMAL bits of pieces from moving... like bits of cardboard etc. She then asked me, "well, are you going to clean it"? I told her I didn't have a broom. And then I just told her I'd pay the 20 bucks. RIDICULOUS. Every company I have rented from has a "normal" and acceptable amount of "dirty" before charging from NORMAL MOVING USE. it was by far nowhere near unacceptable. And even if it was unacceptable, her attitude and comments are unprofessional and unnecessary. She should have just said... okay. I'll have to charge you for sweeping these bits out. They need to hire someone who knows how to talk to actual real human people and not cats!