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    Genesis Technology

    5.0 (1 review)
    Open • Open 24 hours

    Services - Genesis Technology

    Security monitoring services

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    3Js Electric - So fancy & futuristic & non flammable!

    3Js Electric

    (15 reviews)

    We recently hired 3Js Electric to install a NEMA 14-50R outlet for our Level 2 EV charger, and the…read moreentire experience was excellent from start to finish. Their team was easy to communicate with, extremely responsive, and made the whole process stress-free. They handled all of the permits, submitted the SMUD rebate paperwork, and even coordinated the city inspection appointments for us. Everything was completed professionally and efficiently. We truly appreciated how seamless they made the project. We will definitely be calling 3Js Electric for any future electrical needs and highly recommend them to our family, friends, and anyone looking for reliable electrical work.

    Rating: 5/5 Stars I…read morerecently had a suspected electrical emergency. I noticed a loud, persistent buzzing sound coming from a GFCI outlet in my bathroom. Concerned about a potential electrical fire or faulty wiring, I took the precaution of shutting off my breakers, but the noise continued. I called several electricians, but Jay was the only one who responded immediately. He arrived within 10 minutes, which was incredibly impressive. After a thorough investigation, Jay identified the culprit: a motorized toothbrush had malfunctioned inside the cabinet, creating a vibration that sounded exactly like electrical arcing against the wall. While I was a bit embarrassed by the false alarm, Jay was a total professional. He explained that GFCI outlets can actually make that exact buzzing noise when they fail, so my instinct to call was the right one. We had a good laugh, and I was more than happy to pay for his time and expertise. Jay is honest, punctual, and has a great attitude. If you want an electrician who is not only skilled but also cool and professional, call 3J's. Thank you again!! Alfred

    The Home Security Experts

    The Home Security Experts

    (86 reviews)

    Natomas

    DO NOT USE THIS COMPANY. I have been trying to contact our representative since March, and have…read moretried to contact HSE multiple times with no answer every time. I have been double charged for months and I want to prevent that from happening to anyone else. I would like to formally file a complaint regarding my experience with Home Security Experts, an ADT Authorized Dealer, and specifically Sales Representative Jesse Soltelo (Dealer License #12352). My family originally purchased ADT equipment and monitoring services through Home Security Experts in November 2024. We had no billing issues and were satisfied customers until we moved residences in March 2025. Prior to our move, I contacted Jesse Soltelo to discuss transferring our existing ADT service and equipment to our new residence. During that conversation, I was informed that rather than paying the approximately $200 transfer fee, he would cancel our existing service and enroll us in a new account with new equipment and services at our new address for no cost. Based on those representations, we proceeded with the new installation. On March 20, 2025, I received a DocuSign contract for the new installation. The agreement reflected an installation fee of $99; however, I understood that amount would be waived, and the documentation indicated a balance due of $0. Despite this, we were subsequently charged the $99 installation fee. I immediately contacted Jesse regarding the discrepancy. He acknowledged the issue and informed me that the $99 charge would be refunded. To date, I do not believe we have received that refund. Shortly thereafter, we discovered we were being billed for both the new account and the account associated with our previous residence. I again contacted Jesse and asked whether the prior account had been canceled as promised. Rather than responding via text message, Jesse called me and stated that he was unaware we were still being charged for the previous account. He assured me that he would take care of canceling the old service. When no resolution occurred, I followed up multiple times. After additional conversations, Jesse acknowledged that we should be refunded for the months we had been charged since our move and confirmed both our previous and current addresses. However, despite those assurances, the issue was never resolved. Following those discussions, my messages began going unanswered. Eventually, my text messages no longer appeared to deliver, and I was unable to obtain any further updates regarding the status of our account, cancellation, or refund. As a direct result of these failures: * Our previous account was never properly canceled despite being represented as canceled. * We have continued to incur charges for monitoring services at a residence we no longer occupy. * We were charged for two ADT accounts simultaneously. * We were charged a $99 installation fee that we were told would not be owed. * We have spent significant time attempting to resolve this issue through the salesperson who originally handled our account. * We are now receiving repeated collection and billing calls from ADT regarding the account associated with our previous residence. The most concerning aspect of this situation is that we relied on the representations made by your sales representative. Had we been informed that the original account would remain active or that we would continue to be contractually responsible for both accounts, we would have handled the move and transfer process differently. Instead, we followed the guidance provided by your representative and are now facing months of duplicate charges, ongoing collection activity, and concerns regarding potential damage to our credit due to an account that should have been canceled when we moved. I respectfully request the following: Immediate cancellation of all ADT services associated with our previous residence. A complete investigation into why the prior account was not canceled as represented. A full refund of all monitoring charges incurred on the previous residence after our move date. Review and reimbursement of the $99 installation charge that we were advised would be waived. Written confirmation that any delinquency, collections activity, or negative reporting associated with the prior account will be corrected and will not impact our credit. A written explanation of what occurred internally and why this issue remained unresolved despite multiple communications with your representative. I have retained screenshots of my communications with Jesse Soltelo, call records, and supporting documentation regarding the installation agreement and account activity, which I am prepared to provide upon request. I have been double charged since MARCH OF THIS YEAR. I sent my original email back in May with no response, due to lack of resolution I will now make my family's experience public. DO NOT USE THIS COMPANY. I would give zero stars if possible.

    Huge shoutout to The Home Security Experts (HSE) .. Matt and Bryce have been a big part of keeping…read moreour parks running right. They've set up 5 of our properties across Placerville, Auburn, Pollock Pines, Plymouth, and Rancho, with and when we need service, they show up. Period. They answer calls, respond to texts, and understand that I'm not exactly the "wait patiently" type when something needs to get handled ... and every single time, they come through. Their security camera systems are high quality and exactly what we needed and are dialed in positioned exactly where they need to be, with easy access from both our office and our cell phones. That level of setup and functionality makes a huge difference in day-to-day operations. That kind of reliability is hard to find. Good people, solid work, and dependable when it matters. Appreciate you guys Eve ~

    Republic Elite Integration

    Republic Elite Integration

    (168 reviews)

    Great service from beginning to end…read more I recently purchased a new home and had the pre-wire installed so that we could decide on what system to go with at a later time. John gave me his card and I reached out to him several months later when we moved in. He was really helpful in fine-tuning what I needed or didn't need in my system and explored a bunch of different options for me. Once we had decided on picking out a system, I was reached out to by Theresa and she let me know what the process would be like and what i should expect. On the day of the install, Roddy called me in the morning to let me know he was on the way and what time I should expect him by. He came in looked at the area, and told me how long he would take. Throughout this whole process each team member has been very polite, helpful and friendly. You don't see this kind of genuine service very often. You usually get a sale rep trying to up-sell you on things you don't need, a very short and unfriendly phone call from a rep to book an appointment and a tech that just sped

    Anthony and Marcus did an outstanding job installing my home theater and mounting my TVs. Their…read moreprofessionalism and expertise truly stood out, as they answered all my technical questions with confidence and clarity. What impressed me the most was their meticulous attention to detail and their willingness to seek my input, ensuring everything was tailored to my preferences. They went above and beyond, even assisting me with a separate side project, which I greatly appreciated. This is the second time I've used them and I highly recommend Republic Elite to anyone in search of true professionals who deliver exceptional results. Thanks, Anthony and Marcus!

    Genesis Technology - securitysystems - Updated October 2026

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