Awesome mechanics servicing multiple brands with customer satisfaction goals…read more Outstanding customer service.

My refrig was leaking in two places. Ray came out and fixed both leaks. Cleared out the frozen…read moredrain in the bottom of the refrigerator and stopped the ice maker from leaking. Very knowledgeable and professional.

Fantastic experience. Larry was professional, timely and thorough. Fixed our refrigerator and we…read moreare good to go!

Quicly responded and fixed the issue with speed. Highly recommend to hire for appliance related…read morerepair service

This was my first time having Pacific Home Appliance. I read all the 5 star reviews and I am very…read morehappy to say I found them to be true. Joe is FANTASTIC! He diagnosed every problem I had called on quickly and thoroughly and even pointed out a dangerous safety hazard on the washer I wasn't aware of so I especially thank him for finding that. I will definitely be asking him in the future, to service my appliances as well as the rental properties I manage Its a good feeling when you find an honest technician who knows his business and Joe certainly does. I highly recommend his company.

Service was ordered by AHS for my dishwasher. Joe Dickerson came and told me that the dishwasher…read moreneeded a fan control unit. Told me he would order parts and schedule return service. Last time I heard from him. Even AHS attempted contact with absolutely negative results, their own field operations manager could not make contact. This process wasted a month of my time. Never returned any phone calls, texts or website included messages. Be very aware about this company and what you will have to deal with going forward. I believe Pacific Home Appliance will taken off the list of AHS approved vendors, with good reason. If you look at the reviews, most of their positive ones are years old. Hmmmmm, wonder why? The rating system does not allow ZERO stars. That would be my choice but I guess if that was allowed a lot of these companies would not survive due to self inflicted wounds for bad service and unresponsiveness.

Updating on 9/17:…read more Mike reached out directly to resolve our issue with our fridge after this review posted. His communication was prompt and responsive, he worked to find a solution and then offered to guarantee his work for a year. While I was frustrated with the initial experience, I appreciate a company that will stand by their service and I feel that's what he's done here. I'm updating our review to reflect the effort given; Thank you, Mike. Original review: A nightmare! I decided to go with this company based off of reviews, and now I'm questioning how they got so many positive ones. We had their technician out (Iosif) for the initial diagnostics, trusted his opinion on what the issue was and decided to move forward with the repair. Made an appointment with him for the repair, which he no called/no showed for. I called their main line after the appointment time had passed, to be told that we were not even on the schedule. The technician reached out to say that the "part was delayed"... but apparently notifying us before the appointment was too much work. Said he would be out the next day. He came out, "fixed" the fridge (NOT fixed, no change to the fridge AT ALL) and scratched our wood floors! I asked why he didn't protect the floors when pulling the fridge out and he stated that he "has never needed to before" and tried to claim that the *very new* scratches must have been old. We literally incurred damage having this company into our home. I reached out regarding the floor and the fact that our fridge shows no change after spending hundreds with them... They have not responded to email regarding the floor and have completely blown us off regarding the fridge repair. A complete waste of money that actually left us with more to fix! Do not use this company!

Called them due to a repeated issue with my fridge's freezer. Making an appointment is very easy…read moreand the Technician came out as a warranty call. He determined the issue was not directly related to my initial issue, and managed to repair it for a very reasonable charge.

I've now used Fast Appliance Repair on three separate occasions, primarily for more involved…read morerepairs on our Electrolux washer and dryer involving control boards and electronics. At this point, I feel comfortable recommending them without hesitation. The biggest differentiator for me has been responsiveness. In all three instances, Fast Appliance Repair was the first company to reply, the quickest to schedule, and the clearest in terms of communication. They provide an upfront diagnostic quote, and if you move forward with the repair, that cost is applied toward the work itself. It makes it easy to understand the economics before committing. Their scheduling and communication have also been excellent. They provide arrival windows, call roughly 30 minutes before showing up, and, in my experience, have always arrived within the promised window. In a world where many service companies seem to operate on a "sometime between breakfast and dinner" schedule, that reliability is appreciated. Pricing has consistently been competitive after obtaining multiple bids, and the repair quality has been solid. I've worked with two different technicians, and both have been professional, knowledgeable, and friendly. Roosevelt, in particular, was outstanding. They were respectful of our home, careful around flooring and carpets, and patient working around kids and a dog running through the house. There are plenty of appliance repair companies out there, but Fast Appliance Repair has earned my repeat business by doing the basics exceptionally well: responding quickly, communicating clearly, showing up when they say they will, charging fair prices, and fixing the problem correctly the first time. If you need washer, dryer, or other appliance repairs, I'd happily recommend giving them a call. -AC

Responded to my Yelp inquiry same day and was able to get a consult appointment the next day. He…read morehad to order factory parts for my Whirlpool Dishwasher which came in a couple days and then was able to fix it the same week. Roosevelt is very professional and calls 20 minutes before the appointment. His price was very reasonable & he lives up to his company name: Fast Appliance Repair. I would 100% use him again!

Courteous efficient work, friendly and able to repair my dryer in one visit. Price was nice and he…read morewas very clean. No regrets.

I had a fridge in a rental stop working two days before Thanksgiving. I had called three other…read morecompanies all who had no availability for weeks and my poor renters had their food defrosting and going bad. Owen in the office got an appointment to have someone come out to very next day first thing. They arrived on time, and Alex diagnosed the problem quickly - got the part ordered right away and the service was competitively priced. I will be using them again for all my future appliance repair calls.

In and out in 10 minutes. Very helpful and accommodating…read more I shopped around so I knew I got a great price. Delivery and install was great . Thank you !

We have received superior service during the purchase process and after when our appliance required…read moreservice. I would definitely recommend Judd & Black. We went to the Everett location and will return to them again when we need to purchase our next appliance.

I'm finally finding the time to write this review! Our washer's drain pump has been running great…read morefor over a month now. Finding the right service took real effort, but choosing Appliance Fixers was the best decision -- their customer service, repair quality, and expertise were all excellent. For context: the same issue first came up and was fixed between 2021-2022, so this pump lasted about 4 years before failing again. That's decent, but with laundry done almost a few times a week, maybe it was bound to happen. What's more telling is that the date stamped on the broken pump matched our washer's purchase year (2015-2016) -- suggesting the "replacement" part from the first repair may not have actually been new or OEM, which likely caused it to fail again so soon. As for this repair: the first booking couldn't go through since the job needed two people (it's a stacked unit in a tight spot), but rescheduling a day or two later worked out well. The technicians, Sam and Evan, were courteous, knowledgeable, and happy to answer every question and share tips along the way. They confirmed the old pump looked "questionable" -- reinforcing our suspicion that we never got a genuine OEM replacement the first time. While the cost to repair is never cheap, it's about average for the industry -- nothing out of the ordinary. It's money well spent for an experts and manpower needed to properly fix the issue. Sam and Evan were thorough and easy to talk to, making sure everything was fixed properly despite the tricky stacked-unit setup. Highly recommend this team -- hopefully we won't need the same repair again soon, but they're now our go-to for future appliance issues.

Had an issue with our oven pre-heating and was on the fence on whether I should purchase a…read morereplacement or attempt to fix. I found Appliance Fixers through the Yelp app decided to give them a try. The initial contact was seamless. I was able to book for a next day visit. The appointment reminder is via automated text message and clearly outline the date, time, and my address. Sam was the assigned technician for my appointment and he arrived early, which was very much appreciated. The diagnostic visit was $70 which is applied towards labor if I choose to go with the repairs. Sam found the issue within minutes. It was a faulty lower heating element and prevented the oven from reaching preset temperatures. Sam immediately contacted his office for parts was able to get me a quote for the total repair. Sam also guaranteed OEM parts and highlighted their 90 day warranty on their repairs. He came back the next day and completed the repair, tested the heating element, and ensured everything was to spec. What I really liked about the experience is the response time, friendly technician, fast repair time, and seamless quote and payment process. The pricing was reasonable and there was also no pressure to choose the repair, which I greatly appreciated. Overall, a great experience.

He took a show up check! $130.00 checks only! Looked at what we wanted done took a week to call…read moreback to ask for an additional check for approximately $180.00 Said he would be there tomorrow with parts Three weeks ago! This guy is scum a rip off grifter without morals! Do not chance this guy!

Sorry that I have to give a 1-star review since I had such a positive experience previously. I…read morewould be inclined to just let this go as a lesson learned, but I've been recommending Clint to anyone who asked and previously left a 5-star review and that information needs to be corrected. I bought a used wine refrigerator from an estate sale (another lesson learned) that wasn't working right, so I called Clint. He had worked on a refrigerator-freezer a couple of years ago and got things working again quickly, although the first time he was here he was several hours late and said he'd been up all night working on his van. Huh, well he did finally get here and did a good job. This time I texted him pictures of the refrigerator and the identifying markings so he'd know what he was dealing with. On March 11, he was going to be here sometime between 10 am and 1 pm It got to be almost 1 and I hadn't seen or heard anything so sent a text asking for an ETA. Nothing. At 2:15 sent another text...nothing. At 4:28 got a text saying he'd be here in about 20 minutes. When he finally got here he was very apologetic and told me he'd put my appointment down for the wrong day and hadn't gotten my texts because he'd been out of cell phone contact. Spent a lot of time telling me how much his wife's death had impacted him and he wasn't thinking clearly. Turns out she had passed last year and he is struggling. He looked at the refrigerator and told me he didn't know what to do he would have to research it. Meantime, I needed to give him a check for $186.75 to cover his time, this trip and any future trips. I did that because he had done the same thing last time and it worked out. So off he went to "research" what to do. About 3 days later, I texted asking him where he was with the research and ordering and asking if he could get the parts ordered that weekend. I believe that was when he called me and said his brother had been sick and he'd been dealing with that. March 14 and March 15 I sent texts asking if he could get to that that project soon. No response to either. The call with the story about his brother being sick was the last time I heard from him. On March 18, I sent a text telling him that in the absence of a response from him, I made other arrangements to take care of the refrigerator. No response. On April 1, I sent him a text with an outline of events and communications and asked for a refund of $100. since I thought the $86.75 remainder should cover his one-time trip fee and no services rendered. (Check cashed within 24 hours of being here). No response to that either. So, I spent $186.75, and many hours waiting for Clint to arrive/waiting for Clint to respond to texts and in return got aggravation, no repairs done and my own time wasted.