Awesome mechanics servicing multiple brands with customer satisfaction goals. Outstanding customer service. read more

My refrig was leaking in two places. Ray came out and fixed both leaks. Cleared out the frozen drain in the bottom of the refrigerator and stopped the ice maker from leaking. Very knowledgeable and professional. read more

Quick, responsive service. Technician fixed the issue quickly and provided good tips on refrigerator maintenance. Fairly priced.

We had two appliance techs work on our dishwasher. I don't remember the first tech's name but he took the time to figure out the real problem of the seal issue. He was pleasant and professional. He ordered the correct part and advised another tech would be reaching out. Daniel was the second tech who came out yesterday. We were equally impressed with his service. We appreciate the thorough, professional and friendly service. We will extend our warranty service on the dishwasher based on our experiences with AM Appliance Mechanics. They are also close, located a few miles away. read more

Great service. The refrigerator was making a strange noise. Service Technician located the problem . He had to order the part and was back the next week with the new part and it resolved then problem. read more

I reached out to this company for a fridge repair. The initial repair was completed, but a follow up was needed. Their team was responsive, prompt and professional when it comes to scheduling. The owner, Oliver showed up and conducted the necessary diagnostics. He was pleasant, proficient and professional. He was able to get the job done in a timely manner. It is rare to find a company with this kind of mission and values nowadays and I was glad to find Oliver's company. I hope I won't require their service again, but in the event that I do, I know who to trust. Thank you to Oliver ane Daniel! Well-Done! read more

Great customer service and very informative! We had an intermittently working microwave oven (a KitchenAid) which I assumed was probably a faulty door switch. We called three different repair shops: one said he did not work on KitchenAid built-in units. Another was slow to reply and would not give ANY info as to pricing. Conversely, Appliance Mechanics was quick to reply and Oliver was extremely informative as to what the issue might be. He came out and quickly diagnosed the problem (turns out it was a bad door spring and not the switch) and scheduled a follow-up appointment to install the part. While he was at our home, we also asked him about an issue we were having with our Samsung washing machine. It was not fully draining during the spin cycle. On the fly, he diagnosed that issue. When he returned to fix the microwave, he replaced the pump in the washing machine as well. He was in and out in about an hour. I really like how informative Oliver was. He explained all the hows and whys of the issues and instilled a lot of confidence in us that he knew what he was doing. He's also very polite and professional. We will definitely use him again! read more

Appliance Mechanics - Appliances & Repair Near Me - Lake Stevens, Washington

Their office answered quickly when I called with a problem with our dishwasher, they scheduled someone out the next morning (!!), and the tech Ray, sent a message when he was on the way and showed up exactly on time. He quickly diagnosed the problem (some pieces from a broken glass had clogged the pump), fixed it, and was done within 30 minutes. Plus, he was friendly had some helpful advice. We previously had Appliance Mechanics out to fix our clothes dryer about a year ago and had a similar positive experience. This is the only appliance repair service we will ever use. Can't rate them high enough. Oh, and the price was very fair and exactly what they said it would be. read more

Bruce was extremely helpful in diagnosing the issue with our old, electric GE Double oven. He quickly noticed that the door latch was not allowing complete closure allowing hot air to escape. However, this was not the main reason behind the call. Bruce then confirmed our suspicions about the electrical panel not heating accurately nor consistently. After the consultation, we decided to replace the old range. Should we need appliance repair in the future we will call Appliance Mechanics as the services are professional, timely and reliable. read more

Appliance Mechanics arrived at our home on time for both their appointments. He quickly and professionally diagnosed the problem with my oven and immediately ordered the replacement parts. In approximately one week our repair person returned and promptly replaced the damaged part in our oven and it now works perfectly. I am thrilled particularly since I've had 2 other companies try to diagnose the problem with my oven and weren't able to fix it. Kudos Appliance Mechanics! read more

The service we got was decent. The tech showed up on time and was professional. However the quote we got was very misleadin. Unlike other outfits they charge a trip fee which IS NOT applied to the total cost if you have them repair. The person we spoke to when booking told us this, but also said that in the event of a simple repair the labor is usually waved. Unfortunately they didn't wave the labor so a $30 part install that took about 30 minutes cost over $300 (Baically the labor was the same as trip fee so we paid double what another place might have charged). Don't use them for simple repairs. They might be a better value for more expensive repair. read more

The mechanic contacted me about 20 minutes before appointment and arrived on time. He came in with shoe covers on and quickly diagnosed the problem area and identified the root cause and resolved the issue in about 39 minutes. He finished the work with cleaning up . The work was done professionally done. Thank you! read more

Great service! Our dryer went out so we called Appliance Mechanics. They were able to schedule us within a week. When the tech, Daniel showed up, he was thorough and professional. Highly recommend this company!!! read more

Once again I have had the opportunity to have dealt with the team at AM service, this time or a gas cook top. After calling other appliance repair companies I understand why I always pick this company. This time they were recommended by Judd and Black and once again received great service. What is impressive, that 6 years later the same technician came to my house, that shows to me they treat their employees correctly. read more

Technician unknowledgeable and unprofessional. Upon initial visit intended to diagnose the problem, technician took a superficial glance at the oven, left without replacing the parts he unscrewed (I screwed them back in for him) but had a diagnosis. Informed me of the part he needed to order. Came back about a week later with the part. Turned out to be the wrong part for our particular oven and after writing the model number down this time, ordered the correct part. On his 3rd visit he came with another technician. Turns out his diagnosis was completely incorrect, the part was not needed, it was just an igniter problem. Each time, he dragged in dirt into the house without removing his shoes. Had shoe cover on his shoes the 3rd time, but I still had to sweep and mop the floor after him. I was disappointed after all the positive reviews I had read prior to booking Appliance Mechanics. read more

Today was just about as exciting as when the Halo 2 was released! Our kitchen remodel left us with a skitzo microwave. The power intermittently cut out until it was nights out like a hit from Mike Tyson. After 3 months of DREADFUL life without a microwave, I swung my white flag and called Appliance Mechanics. They had stellar reviews and seemed like a company that wouldn't rip anyone off for a dime. I was grateful for choosing the pros here, smart technicians, clean, and courteous people. I'll be recommending them to anyone needing their services! read more

These guys were great! Oliver was my technician and he was top notch. I wouldn't hesitate to recommend these guys whatsoever. Thanks for the great service! read more

I am so incredibly glad we were able to find Appliance Mechanics! Our tech, Daniel, was phenomenal, explained everything simply, and asked relevant questions (that we didn't realize we're pertinent) to diagnose the issue with our washer promptly. I would absolutely recommend their services and would 100% utilize them again for any future repairs. read more

Scott was very professional and friendly. He listened to our explanation of the sound with a little skepticism and worked through all the washer cycles as we loaded it differently until the sound was heard. Scott knew exactly what it was and fixed the problem very quickly and then went through the trouble spot in the cycle to verify he had fixed it. Really appreciated our discussion in the value of extended warranties. read more

I had a great experience with Appliance Mechanics. Chuck did a super job fixing the ice maker in my refrigerator. Arrived on time, found the problem, ordered the part, came back and now all is well. I recommend Appliance Mechanics without hesitation! Five stars! read more

Very caring, on time, knowledgeable, affordable and friendly!! Figured out my GE Washer and got the part ordered and installed! Worked with my roommates graveyard shift to come in earlier then normal to get the washer fixed so she could get to bed and sleep for her next shift in a good time!! Love these people!!! read more

These folks are AWESOME! I needed my Samsung dryer repaired. Daniel Ortega the technician was courteous and professional. I HIGHLY recommend this company. read more

Our LG fridge broke, and LG sent me here. The very nice lady who answered the phone apologized that they don't do repairs in Seattle. (Thanks, LG!) she then gave me some context that not many folks repair LG appliances, that it's so bad there's a class action suit against them. I really appreciate any business that has knowledgeable folks answering the phone. Our conversation just saved me hours. Thank you! read more

Extremely professional repair company. They gave me a 2 hour window of time, and called the night before to confirm. I asked that they give me a heads up an hour or so before heading my way so I'd have enough time to leave work and meet them at my home, which they did. The 2 repair techs were very nice and professional. They used footies to keep our house clean, and were very nice the whole time they were here. As for the repair - this is how you know that they know what they're doing and not trying to rip you off. They actually used a multimeter and ran through basic troubleshooting on my electric range. They didn't just assume it was a bad element, they made sure it was. The part was ordered and they made another appointment when it came in to get it installed. That was very quick and again, we had very nice and professional staff. I would absolutely reccomend these guys for appliance repair in the future. read more

Even though they didn't actually have to repair anything I'd highly recommend these guys for two reasons. 1) they answered same day within an hour 2) the tech showed up on time and diagnosed the issue quickly. Turns out my duct system is backed up and not at all surprised by that as we have never cleaned it out in the 6 years we have owned our home and doubt the previous owners did. Daniel even crawled under my deck which is something even I didn't want to do lol! Solid business in my book. Even offered to throw on booties which is a thing this line of Work should always offer! read more

Appliance Mechanics provide excellent, professional, competent and friendly service. They've saved Christmas twice now over the last 3 years. It's a pleasure working with them, they are careful and most importantly, very competent. I'm a retired tech and enjoy watching these folks do their job, good techs like them are extremely hard to find. Highly recommend them. They have a great processes for contacting their customers and taking care of the bill right on site. read more

Service was professional while here, but difficult with scheduling options. Not a very flexible or accommodating schedule. Longer than average wait time to get the job done also. Service call fee and labor fees are a little too high-priced, especially considering the availability. I actually had to find another repair company to get the job finished because of unavailability, and the price was more reasonable. read more

This company was right on time, I am thinking This seems to me it's a small business which I really like. The Mechanic was honest with his service. Long story short. IF I need repairs again on any of my appliances, this company has earned a repeating customer. I would recommend this shop. 5 's. read more

Oliver was fantastic!! Super customer service. I had a bad experience with a local company and was referred to Appliance Mechanics by a neighbor. Not only professional and fixed the issue but did not rip me off like the previous guy Thank you Appliance Mechanics, I will refer you and call again when needed!! Patty G. read more

The compressor went out on my LG refrigerator. After calling LG it seems they would only warranty parts for a year. I talked directly to the owner directly through Yelp. They set up the appointment quickly, arrived on time, and gave me the information I needed to contact LG for warranty work. I will definitely use them again. read more

Oliver does a fantastic job. Very reasonable and 100% ethical. I rarely write reviews but these guys are so good I felt compelled to leave one. read more

Ivan came out and replaced my oven element. Excellent customer service. The oven works great.

After many, many sad experiences with appliance repair companies over the past 4 decades finally found Appliance Mechanics which is now my "repair company of choice". I have been using them for the past 3 years and have never been disappointed with their service or charges. They are very knowledgeable (i.e: no guess work), honest, and follow up on all repairs. On one occasion, I had to wait 2 weeks since they were booked solid but I waited it out and again, I was pleased with the final outcome. read more

I was having difficulties placing my oven door back on my oven after i replaced the outer glass. I googled appliance repair and i pointed at one and called for help. The extremely helpful man gave me his personal cell phone number and asked me to send a pic so he could investigate my dilemma and said he would get back to me. He did in such a timely manner that i was awe struck. He walked me through what i needed to do and everything turned out perfect. You will definitely have my biz!! Thank you. read more

Responsive and friendly. Samm serviced my washer and dryer in under 30 minutes. He was knowledgeable and easy to work with, so I will use them again in the future. read more

Scott arrived on time having previously called to confirm the eta. Did a professional job and resolved my refrigerator problem In a timely manner. Obviously knew what he was doing. Very personable and answered my questions. Would use this company any time. read more

October 2019. I called Appliance Mechanics for service on my ice maker in my GE refrigerator. From the first contact with the customer service on the phone it was top notch. Very professional contact. Gave me a service date and I was told someone would call the day before with a window of time. And they did Repair technician came exactly on time. Very professional and courteous upon arrival. Checked out the ice maker and diagnosed the problem very quickly. Actually showed me where the problem was. He did the repair and made sure everything was working and satisfactory with me. Very reasonable fee for the service. Handed me his card, and he was actually the owner of he business. I am totally impressed with this company. I would highly recommend this company for your appliance repairs and needs. It's seems harder in today's world to find people that care about service, getting the job done and making sure the customer is satisfied. I give this company 5 stars. read more

Oliver is one of those extremely rare people whom I can recommend without any reservations. He brings a combination that is so rare these days: a dedicated passion for his work, the experience to make that passion mean something significant, an amazingly modest yet confident attitude, and just an overall quiet awareness and competence I rarely encounter nowadays. His passion is the kind of passion which is shown through all the little details he knows about the appliances he works on or even talks about, details of the sort only someone truly fascinated with such things would know. You can just tell he lives, breathes, and probably dreams appliances. Unlike someone who just reads up on such things as a hobby, his more than two decades of experience ground his attention to details in reality, giving him that rare intuition and insight that only comes from an incredible depth of understanding and knowledge. As a particular example, when he was at my home fixing my fridge, we were talking afterwards when he suddenly asked "Is your dryer a Maytag?" Turns out he could hear a screw was working its way loose. Didn't even cost any additional for the quick repair to the dryer in addition to the fridge. (Glad we happened to be running the dryer when he was there!) In short, Oliver knows his stuff. Do not hesitate to call him for any issues with your fridge, dryer, dishwasher, range, hood fan, even your microwave! read more

Our experience with Appliance Mechanics was great. Email request for service was quickly returned and an appointment set. Tech arrived on time, made repairs quickly, and offered some information for the future. The best part of this was the incredible communication - our emails/calls were answered almost immediately. The definition of excellent service. Cheers to the team at Appliance Mechanics. read more

I have used Appliance Mechanics exclusively since January of 2017, as a landlord with 8 units in the north end we have regular use for their service and they're always extremely responsive and knowledgeable. I can count on them to be timely and honest when it comes to the issues with our various appliances. I'll continue to use them exclusively and I'm so grateful I have a trustworthy vendor in my corner. read more