1. Gently Appliance Repair

0

Redmond , WA

Gently Appliance Repair

4.9 (14 reviews)
Closed • 8:00 am - 8:00 pm

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Response time

10 minutes

Response rate

100%

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3 months ago

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7 months ago

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Dmitry S.

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5 months ago

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1 year ago

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Dmitry S.

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1 year ago

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1 year ago

Showed up on time, were polite and professional and gave us an opinion about replacing a 20 your old dishwasher

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Dmitry S.

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3 years ago

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Dmitry S.

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2 years ago

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2 years ago

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3 years ago

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Dmitry S.

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2 years ago

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3 years ago

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3 years ago

Dimitry showed up at short notice, and went above and beyond. Recommend his services greatly.

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3 years ago

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Review Highlights - Gently Appliance Repair

“Dmitry requested photos before his visit and wisely decided to bring along another technician for assistance.”

Mentioned in 5 reviews

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98 Refrigeration Appliance Repair - Washer Repair

98 Refrigeration Appliance Repair

(294 reviews)

Licton Springs

Updating on 9/17:…read more Mike reached out directly to resolve our issue with our fridge after this review posted. His communication was prompt and responsive, he worked to find a solution and then offered to guarantee his work for a year. While I was frustrated with the initial experience, I appreciate a company that will stand by their service and I feel that's what he's done here. I'm updating our review to reflect the effort given; Thank you, Mike. Original review: A nightmare! I decided to go with this company based off of reviews, and now I'm questioning how they got so many positive ones. We had their technician out (Iosif) for the initial diagnostics, trusted his opinion on what the issue was and decided to move forward with the repair. Made an appointment with him for the repair, which he no called/no showed for. I called their main line after the appointment time had passed, to be told that we were not even on the schedule. The technician reached out to say that the "part was delayed"... but apparently notifying us before the appointment was too much work. Said he would be out the next day. He came out, "fixed" the fridge (NOT fixed, no change to the fridge AT ALL) and scratched our wood floors! I asked why he didn't protect the floors when pulling the fridge out and he stated that he "has never needed to before" and tried to claim that the *very new* scratches must have been old. We literally incurred damage having this company into our home. I reached out regarding the floor and the fact that our fridge shows no change after spending hundreds with them... They have not responded to email regarding the floor and have completely blown us off regarding the fridge repair. A complete waste of money that actually left us with more to fix! Do not use this company!

Alex The technician was performing a deep inspection, promptly identifying the issue and give us a…read moregood set of recommendations for regular maintenance of the dryer. He showed up on time and communication was excellent. Strongly recommended

Gently Appliance Repair - homeappliancerepair - Updated October 2026

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