We've called Reliable Repair a few times in Kirkland and they've been consistently good. Most recently, our fridge started acting up - cooling was all over the place and we were worried it was about to give out. Rick came by, diagnosed it pretty fast, and got it working properly during the same visit, which we really appreciated. About a year back, they helped us out with a washer problem too. Same story - showed up when they said they would and handled everything without any hassle. It's honestly rare to find a company that's this reliable. Would definitely use them again. read more

The other company charged me over 1k to fix the leak problem while reliable repair identified the real cause and fix it with a good price.

I've used Reliable Repair a few different times over the years whenever something breaks around the house. Washer repair, refrigerator repair, even a freezer issue once. Every time the experience has been solid. Most recently our fridge stopped cooling properly and Rick came out to take a look. He ran the diagnostic, figured out the issue pretty quickly, and had the refrigerator working again in about an hour. They're not the cheapest if you only look at the service call and labor, but honestly when your fridge is full of food you just want someone who actually knows appliance repair. These guys clearly do. read more

Reliable Repair - Refrigerator - Appliances & Repair Near Me - Kirkland, Washington

So, my old Sub-Zero 650 suddenly stopped working, but Reliable Repair was able to fit me in the very next day. Rick arrived right on time, called ahead to let me know he was on the way, and quickly diagnosed the problem. He temporarily got the refrigerator running until the new control panel arrived, and while he was there, he also replaced the gaskets. Once the part came in, Rick returned promptly and completed the repair. Now my fridge feels like new again. The cost was a bit higher than I initially expected, but the quality of the work and professionalism absolutely made it worth it. read more

Reliable Repair - Appliances & Repair Near Me - Kirkland, Washington

I reached out through Yelp, and Reliable Repair got back to me right away. Franco answered all my follow-up questions and scheduled a visit for the Same day. Rick arrived on time, was friendly and professional, and took the time to clearly explain what was going on with both our fridge and oven. He walked me through the issues, what he was fixing, and how to use the warranty if anything comes up later. Both appliances are now working perfectly. The whole experience felt smooth, honest, and stress free. Highly recommend. read more

Very responsive, prompt and clear/honest service. My tenant reported an issue with a washer/dryer appliances at my rental property in Seattle and reliable repair was one of a few services that cared enough to get back/pick up the phone with me. Better, they even had a system that you could use to browse and find a technician drop in schedule that fits your timeline. On the day of, the technician arrived on time, promptly diagnosed the issue and was in an out within 15 min (luckily, the issue that was reported wasn't serious). What I particularly liked about their service was that as an out of state landlord, it was rare to find vendor who was so communicative about the issue/process. For this service, I got a clear, written report on their diagnosis of the issue and the resolution for that. I also received my invoice promptly efficiently via electronic that was very easy for me to process/keep record. Bonus: they had a small discount if you buy an offer via yelp. Hey, it's just $5 discount, but better than nothing, right? Thank you! I will keep your service in mind should any issues arise in a future. read more

I recently had my dishwasher serviced as it wasn't draining. It was easy to book an appointment by phone, they were able to work around my work schedule, and were honest and upfront about costs. read more

My dryer broke down and needed to get repaired, it was making terrible loud noise. I called OC Reliable repair and I must say that was the easiest and the most stress-free repair in my life starting from the moment they picked up the phone till we said goodbye. They were nice and professional on the phone, came right away and had all the spare parts with them so Alex fixed it same day. Once they were done with my dryer it was as good as new, also Alex took a look on my refrigerator for free (it was dripping water sometimes). The repair itself took less then an hour. I cannot thank you guys enough for your professionalism, speed and friendly attitude. Excellent work! read more

Reliable Repair - Appliances & Repair Near Me - Kirkland, Washington

Tim was great. answered my dumb questions and explained the repair and costs efficiently. he was very thorough but also fast in his trouble shooting and the repair. I would definitely recommend and will go back to them with future repair needs. Ask for TIm! read more

I called OC Reliable Repair to fix my sub zero refrigerator that wasn't cold. everything was melted! Franco helped me to book an appointment within 1 minute and Tony technician came same day in 2-3 hours later! WOW!!! Tony was able to diagnose the problem in 15 minutes or less and the best things was that he had a parts that my fridge needed in stock. So these guys fixed my Sub Zero refrigerator and saved my food for $700!!! If you need ASAP service with reliable and honest guys call them. Thanks Tony ;) read more

Reliable Repair - Appliances & Repair Near Me - Kirkland, Washington

OC Reliable Repair are really professionals. I couldn't be happier. I called then in Monday at 8am, they said that they would send a technician to check on my fridge and dryer in the afternoon the same day. He was punctual, polite and was able to provide a solution to fict refrigerator. Unfortunately that solution only lasted for 3 weeks, thats was cause by the fact that my refrigerator is too old, so that was not their fault. Rick came again on Saturday. He told me that the compressor is dead and it make no sense to fix it and promised me a FULL REFUND for the parts and labor. I was not expecting that they will stand by the 3 month warranty. Next time i have problem, i will definitely call them. read more

Reliable Repair - Appliances & Repair Near Me - Kirkland, Washington

Incredible and neighborly service, and it was just a phone call. I was requesting a quote for repair, but mentioned that my washing machine is over 15 years old and the problem is most likely the motor: the washer's error code indicates a drive motor issue and the washer stopped mid-cycle withg a loud grinding noise. I went on to explain I tried cleaning out the hose and restarting the machine, and it would start to fill but then just shut down. I was honestly needing someone who could diagnose without costing me too much and just tell me if I needed to buy new--single parent, self-employed, sick kid, not made of money. :) Reliable called me back within a minute of receiving my online request to tell me that for washers this old, they don't usually do motor repairs because the cost to diagnose and then just get parts would probably out-cost just buying a new one. Didn't even try to sell me on letting them come out and give me a quote. I SO VERY MUCH appreciate them. They saved me money but also so much time--with washers back ordered as they are right now, it'll be several days for the cheapest one to get here as it is. THIS kind of service I will remember, even more then a repair itself, and not only will I refer Reliable to friends but when I need an appliance repair, I will be calling back. Thank you!! read more

Tony was quick to tackle our dryer issue, pinpointing the problem without delay. True to his word, he returned next day days with the necessary parts in hand to complete the repair. I'm really glad I didn't have to resort to buying a new dryer. read more

I called and they came the same day. The technician Tim was very nice. He got right to work and discovered the cause of my leaking stacked washer-dryer. He got it fixed and only charged $230, which I thought was an awesome price. A 5 minute dishwasher repair from Sears a couple of months ago was like $375. read more

Tim came out several weeks ago to check out our dishwasher when it stopped draining. We were afraid it needed a new pump or we needed a completely new dishwasher but he found the problem and fixed it quickly - no new parts necessary! It now works perfectly, and actually sounds like it was draining even better than before. Choose this business for your appliance repair needs and if it's a dishwasher, ask for Tim. 10/10 would recommend and call again. read more

Ilya came as promised, let me know he was on the way, and was knowledgeable, considerate, presentable and very personable. He found what was needed right away, and promised to come back tomorrow, a Saturday, with the part and install it. He is an expert and told me that should I need Any type of appliance repair to call. I have a 90 day warranty if the product has any issues. I would definitely trust him and call him again for repair on appliances. read more

I was baking at home when my GE oven is suddenly stopped. So I called the company on Saturday. Alex came next Sunday around noon. Very polite and friendly person. He found an issue very quick and came on Monday to finish repair. So now my oven working like a brand new. Thanks for saving our Thanksgiving! Also, he was following all safety protocols, which is really important nowadays. read more

Tim was on time, thorough, polite, effective, and efficient - truly great experience!

I confirmed the appointment and they texted me the day of saying they filled it with someone else.

Had a quick question on repair advice, and the company spent a few minutes discussing my questions with me, and were very helpful.

Tim was professional and fixed my washer in a timely manner. he even stayed late to get the job done!! will use him again if needed.

Quoted insane price $350 for replacing a idler pulley on my dryer, and that's on top of what I had to pay for them to come out. That's a $20 part and 30 mins of work that I ended up doing myself despite being extremely not handy. I'd encourage others to check the profiles of past reviewers and where they are based. read more

They came the same day and finished fixing my refrigerator quickly. I definitely would recommend!

The tech was respectful, we had to reschedule twice the same day as he was running behind schedule. He fixed my dishwasher problem very quickly. read more

They always show up when they say they will. They listen and know what to do with my appliances. I appreciate their knowledge and professional service. read more

After I came back from the vacation, on Sunday afternoon I found that my fridge/freezer had broken while I was gone and EVERYTHING had melted. I called Reliable Repair and the repairman came within 30 minutes after within next 45 minutes the problem was solved . The service was great. The technician explained the sours of the problem. He was very polite, put the shoe covers on at the entrance thought I didn't ask him to. If I ever have a problem I will call these guys ! read more

Even though there was a major cold snap with ice and snow on the roads the service person was right on time, and gave me half an hours notice that he was on his way. Not a lot of friendly chatter, but the guy definitely knew what he was doing. The verdict on my refrigerator was not good, but the call to deliver the bad news was fine. read more

Great service and pricing. Arrived right on time, diagnosed the issue and solved the problem. I'm a very happy customer. Will use them the next time I have an issue. read more

The technician came out, was professional and took at look at our dishwasher and let me know there was an issue with the main board and a leak. I decided not to repair it at that time so we could look at our options, but now I can't get a response from the vendor to find out what the repair would cost to have done, so it feels a bit like we didn't get full value from paying for the visit. Update: The company contacted me and I was able to get an estimate from the original visit. read more

My laundry center washer/dryer combo stopped mid cycle and would not drain. Performing all the basic testing and google searches did not resolve the issue. I finally reached out to Reliable repair for help. Ilya came to troubleshoot and repair. Excellent gentleman to work with. Very polite and very meticulous with his work. He was able to diagnose and repair a rare stubborn issue that basic diagnosing on my part would have never found. Thank you Reliable repair. Highly recommend for appliance repairs. read more

The news was bad. My fridge was dead and it would cost more to repair than to replace. But he arrived on time, seemed knowledgeable, and didn't try to upsell me on futile repairs. read more

We had a concern regarding a small amount of residual water that remained in our Thermador dishwasher after each cycle. Ilya was punctual and thorough in his assessment. He explained everything he did. He concluded that there was no problem and left me (a) with a small service charge and (b) very satisfied. A subsequent call to the manufacturer confirmed his diagnosis. Thanks Ilya! read more

Quick response and arrival to fix a broken washer. Up front pricing with the initial quote which was then removed from the parts and labor cost when the part arrived. My washer was fixed quickly. I will use them again and highly recommend. read more