It's taken me a while to post this. The quality of the food isn't good. A few times I've been in to order wings. I like them extra crispy aka "fried hard". The server will take my order each time and they do not come out extra crispy. They were very soggy to be quite honest. The time before this I ordered wings and took a bite and they also weren't crispy. I let my server know and her response was, oh you took a bite already, or else I would have the cook "re-drop" your wings. Very bad customer service. I was in last night and they didn't have ginger ale. We also ordered the double fudge brownie and it looked nothing pictured in the menu. It looked like a 5 year old assembled it. I'm very disappointed. I have taken clients here for lunch and it's too bad for the lack of care shown at this establishment. The waterford location is much better and cook the wings for the 23 minutes. Please do better ! read more

1 star review for this place. I've been here before a couple of times with a friend for lunch and ordered the fish tacos, the tacos were delicious and both of the times we sat down at the bar and the bartenders serviced us well. This time I wanted to come here for dinner with my husband. I ordered the fish tacos again, but this time the fish was undercooked and raw inside. We had two servers because one of them was training, none of them came to check on us not even once, I had to call the server to show her that my food was raw and she just looked at it and took it away. The food took at least another 20 min to remake, no one apologized or said anything about remaking the plate. We were just sitting there not knowing what was going on. When a different server brought the new plate back to me, she was rude saying that "next time I have to say I wanted it blackened" that wasn't even the case, the fish was raw!!! they got everything wrong and service was poor. After all these frustrations, not even a sorry, they charged us for all of it. Very disappointed not going back because of the horrible service. read more

Had a great dinner! we love coming here especially when David the manager works very polite very professional

Let me start off by saying that I usually order uber eats from this location when I want my chicken wing fix. It is usually pretty good, so decided to actually sit in for dinner. Came in to a friendly hostess who sat us in a nice oversized booth. Once seated, I noticed how sticky our table was and was a bit grossed out by that, but decided to push through with dinner anyways. Our server was incredibly nice and told us of a burger special that they had going on. We decided to order fried pickles, which probably was the only good option that we had that night. We ordered the special burger with a side of mac and cheese and my normal chicken wings that I usually get. The food arrived after a decent amount of time and all I can say is.. BLAND. This comes from someone who doesn't salt food. The mac and cheese - was just plain disgusting, the chicken wings were cold, and the burger honestly would have been better at Mc Donald's. Super disappointed especially when a manager came over to ask us how the food was and after deciding to let him know about the mac and cheese (because it was just unbearable), we were met with a very generic and bland response of "oh... we'll have to see what's wrong with it" and left. I didn't want anything free by any means, I just felt like he didn't really care and just swept our feedback right under the disgusting table we were eating off of. Will not be back. read more

Just walked out of this restaurant before we received our food. We saw a roach crawl across the wall of our booth. Not to mention their were gnats around our sticky menus. Disappointing because we like the wings here. read more

Great service from Ethan and food recommendations - super nice guy! Clean place, updated menu, and good food.

Great service. Quality ingredients in our lunch meals. I had the deli wrap. Very good crunchy lettuce, ham, and turkey. Reasonable bill for the 4 of us. Good for a quick lunch! read more

This was our first time at Gator's Dockside. The gator tators were okay. The cheese is not the best quality. However, the wings were great. We got 20 and were able to pick different flavors. Our waitress, Daisy even brought us the flavors to try first. The service was quick, accurate, and friendly. However a table close by was being neglected and their order for food and drinks was messed up. A restaurant should pay attention to all customers not just first timers. We will likely be back for the wings. Hopefully since we won't be first timers anymore we will still get the same service. read more

Tanya is the best service I've ever had and I've been coming here for trivia for over a year. I will always request her! *she is also an honorary member of our trivia team read more

Service was amazing Fernanda was so great! When we arrived however, we weren't greeted or even acknowledged. We stood for a good 4 to 5 minutes watching at least 7 to 8 servers and hostesses figure out t.v situations. It wasnt till I spoke up and demanded to be sat that we were acknowledged. A simple Hello we will be right with you would have been nice.. Again, Fernanda was amazing , but the host staff and servers hanging out in front was unprofessional and annoying especially when the guest doesn't get noticed.. Thanks. read more

It's close to home and they show the UFC fights .. Decent wings but that's about it .. Wilted lettuce and limited menu .. Food is meh

Since Crystal the bartender left it has gone down hill at the bar. Got rid of the ginger beer they turned me on to. Service just isn't the same. Received a free meal as the kitchen forgot to make our order. #usetoberegulars read more

My girlfriend asked for a custom dinner which was across that one of their salads and the quesadilla and they didn't hesitate to make it for her. They liked it so much that they were making up for all their employees that they tasted may add it to their menu. I like a restaurant that's open minded like that. All the employees were extremely friendly. The prices are reasonable and the service was great read more

Service was mediocre, bleu cheese made up for it. Our server Stacia and general manager were understanding and genuine but communication from the front staff was lacking. We waited thirty minutes for our server and that was after I went back to the host stand. Other than the average service, our food didn't disappoint. read more

Awesome food! Horrible service! Not even a busy night and our server came to my table 3 times and the 3rd time I had to request from another server to have her bring a check and box. read more

Service was horrendous. I went there with my roommate. We live across the street at lofts at Sodo. So I was extra excited to go check it out and become a regular especially since I live across the street. Once we ordered our food the waiter nickel and dime us for sauce instead of doing his job and recommending the obvious. Afterwards he just up and left and leave any hints. So we were waiting for him to get back to wrap up and head out but he didn't inform anyone that he had left. So we were left without service for 30minutes and no one knew we needed help. It was a pathetic attempt of customer service. read more

Food not good quality. Sad to say even below average bar quality food. Atmosphere nice staff nice & good drinks

i live at sodo apartments. i was sometimes there for a drink or some food and the experience is different. it depends which servers are working. normally is the manager there and then is everything okay but sometimes when he is not there,then its better not to dine there. they dont take really care that the tables are clean or customers get served right. my tip.if you see a manager then dine in,if not then leave bc you will wait long till you get your food read more

See all

Great place, good food, good drinks, nice staff... I will miss! Try the fried pickles and the wings!

First time here. Stopped in for lunch because I was in the area. The service was fine. I ordered a bacon cheeseburger with fries. It came out fairly quick and hot. The food was mediocre and bland. The burger tasted like it wasn't seasoned at all and the fries were the same. read more

My friends and I are servers at Applebee's, down the street, and we come to Gator's to unwind and eat and drink. The food is top shelf, a solid menu--too many good items to mention, but my favorite, being Italian, is the Seafood Pasta. Service is exceptional, drinks are superb, and Joe, give a special pat on the back to Ethan. We request him when we see him working on our visits. Top shelf server! read more

I never write reviews! I came for the first time to this restaurant with a group of friends for a Saturday lunch. The waitress was so sweet and worked hard to help us out, but the bartender and the manager were awful! The manager had our waitress threaten to cut us off after our second round was ordered immediately after we received our first round. (We did this because it took over 30 MINUTES to receive our first round in the first place.) After hearing this and after receiving very cold meals we asked her to come out and speak with us in person and she refused! So unprofessional! Such slow service! Save your money! Go anywhere else! read more

Great place to watch football...Nancy our bartender actually talks to us and is amazing

Great location and great food, don't miss the unlimited wings on Monday night.

Food was absolutely incredible when we came for an early dinner & drinks around 5PM. Lots of TVs with games playing and a great atmosphere. Amanda was our server and did a great job making us feel awkward and it was incredibly hard to enjoy our otherwise fantastic experience with her voice (you'll know it the second she introduces herself). I hate to be harsh, but man she is doing your business a disservice to say the least. read more

First time dining at Gators - awesome! I enjoyed the Buffalo Shrimp as my appetizer. Large enough to share. B B Q ribs were the best , with a side of Cole Slaw and fries. Excellent! Server was attentive and anticipated our every need. Definitely going back! read more

Cheap and sticky. The moment you walk in it just feels not clean. Food not good. Wings are good thats it. Took to long to get our food. If you're looking for a good sports bar that has amazing atmosphere and great food go to DUFFYS! I will never go to Dockside again unless there is nothing open.... Nasty greasy fries (soggy) read more

I am a loyal Gators customer and have been for over 12 years. I live in Lake Mary and frequent the Lake Mary location and Jeff the Manager at that location is awesome. I work in Orlando at SODO and frequent the new Gators in which Dominic is now that Manager. Since his arrival to the SODO location there has been a significant improvement in the morale of the team, friendliness, and the customer service. Great job Dominic ! And Jeff in Lake Mary Great job as well. These two gentleman are awesome !!!!!!! Keep up the great work you do! read more

Amazing place to eat at! Has indoor and outside seating, pet friendly, great staff, and most importantly, great food! Highly recommended

Went to gators around 7:30. Wait time 5 min both hostesses very polite got sat felicia was our waitress very nice. We had gatortail for app....delicious ordered wings. Both managers visited our table to make sure everything ok it was we will be back!!!!! read more

I have been a regular (2 - 3 times a week) at this location for the past couple of years. Great staff. Great food and best to watch all the football. They always play all the games. Today I went to watch the football games like I always do on Sunday. 1 o'clock games were great, food and bartenders were great. When most of the early games were over (Eagles and Bengals were in overtime) we asked if they would put on the 4 o'clock games. They would not. Asked again at 4:20 for the games. We have now missed the 1st quarter of games and still the manager refused to change saying he could not until all the early games were over. I have never met this General Manager, he never comes out of the office, all the other managers normally change it right away. So if you want to watch football later in the day make sure Alex is not there. Very unaccommodating manager that doesn't care that 15 people that are there every week are upset. Just sent staff out to lie to us!!!!! read more

Not the worst place I have been too, but certainly not the best. The food is okay, the service depends on the server you get that day and the table touch never seem to happen. I do see one manager walking around (looks to like one of those jersey shore guys) and he hits every table that you can see down a women's shirt. So there's that, I guess. Me and my girlfriends come occasionally if we're looking to have a drink or two but don't come here if your expecting amazing guest service. read more

Quite dissapointed in general. Feels like a slow attempt at copying the Ale House. Been here three times. Always busy because its the only sports like bar in the area. The food has always been very lacking in quality and taste. Chicken Wings are the only thing I've found worth having here. Service tends to be very slow as well. read more

This is my favorite wing spot! Customer service is great staff is always pleasant and professional.

Nice chill spot in SODO area. Walk up outside bar makes take outs easy! Always tasty food. Never can complain. Monday night all you can eat mix n match wings. Staff is great. Especially Shocka. read more

Disappointed. We ordered the food togo. Our Caesar salad had no dressing - anyone want some lettuce and croutons? Our wing order was wrong. None of our orders came with sauce, and sauce is life. Wings were cold. One of our friends liked his order, but he is a unique individual (and his name is Sven, who names their kid Sven?). read more

I stopped in late for dinner and ordered the ribs and brisket. I even asked the bar tender if they were good, she said "oh yes they're great". She definitely has never eaten the ribs and brisket. That shit was so bad that I took a couple bites of the brisket (dry as fuck and overcooked) and the ribs (no sauce and not at all meaty, and looked boiled?) that I just got up, left my food and walked out without saying a word. Some of the worst food I've ever had. You guys have got to do something about that dish. Fuckin Christ was that shit awful. And I never complain. Shit was SHOT. read more

Easily the most pathetic excuse for a casual American dining experience in all of Orlando and an embarrassment to the Gator's Dockside franchise. I went to this Gators twice within a two weeks span and they stuck to my memory in the same way one of those Mexican Cartel beheading videos does. The first visit being the worst dining experience I can remember and the second attempt doing everything in its power to top the first. The Norman Bates lookalike couldn't manage a lemon stand much less a table of 4 looking to get some wings and a couple of cokes. Management is constantly in the office while the place burns to the ground. SAD! Waited nearly 40 minutes for my server to bring my check. And that was somehow on both visits not just one. How? I almost gave this place a second star just on the principle of being able to laugh at how poorly ran this place is. The wings are pretty damn good too. No wings can make up for the frustration of sitting at a table knowing somehow someone is getting paid to run this atrocity. Stick to ale house. read more

Great atmosphere. Right on the lake. Good food - good service. It's a winner! Best new place we have been in a long time. Shrimp tacos are awesome! read more

Second visit with another great experience. Wait staff is prompt, thanks Brittany! Shrimp dinner and cheesesteak were both delicious. Will be back soon. read more