My elderly mother and I arrived, without an appointment, to do some complicated banking…read moretransactions. The bank employees were so kind and patient. They explained things to my mom so she could understand and weren't condescending or rude. Ultimately, we were unable to finish our transaction at that moment and the employees didn't make us feel like we wasted their time. I overheard some banking business for another customer who had experienced a death in their family and the employee who was helping them sort out their finances was genuinely sincere and kind.

I don't know why such a low review and rate When j step in…read moreevery body said welcome and ask how can I help you today ? And at the end walk out every body said have a nice day ... So branch is clean and AC is so cool So nothing wrong with staff here Highly recommend

BEST auto sales dealership that I found. I was in a desperate measure to look for a car that fits…read moremy needs. This was my first purchase car that helped me build my credit! Eddie (Owner) and Gonzalo (Salesman) understood what I needed and for an affordable price, I locked my eyes on this new 2016 Nissan Sentra with EXTREME low miles. Excellent customer service with Eddie. Easy process with easy prices. Great hospitality served by the owner, Eddie, who offered coffee, water, and tea while you go through the process. HE EVEN FILLED MY TANK!! Would 10/10 recommend!! Very trusting and reliable.

Was in need of a truck fast after mine finally died. I contacted Metro Auto Loan and spoke to Ray…read morewho was very helpful and honest. Times are hard but we were able to come to an agreement on the price that could not be beat. Thank you Ray for being a great salesman. I highly recommend Metro Auto Loan and don't forget to ask for Ray.

I fell into a family emergency and I needed cash fast. The process is pretty straightforward and…read morepainless. It was a great customer experience because the team was empathetic to my needs and they really went above and beyond to secure my business. So, if you need cash now, for a short period of time, I highly recommend that you give them a call.

Do not do business with OneMain finical! My husband was scammed by a scammer by the name of David…read moreWashington in February 2025. The scammer told my husband he had won a truck from Dana Fitzpatrick. He scammed my husband out of $40,000 when my husband told him he had no more money David Washington told my husband he could get a signature loan through OneMain finical in Fontana. The original loan was for $10,000 and he went back to OneMain Finical and they told him he would need collateral. My husband went back with our vehicular that was 28 years old and pictures were taken of his car. He was given a title loan of $17, 559.54 payments our payments are 597.00 a month. The car is a 1999 Lexus 350 with over 200,000 miles on the car.

The First Lady that sits in the front do not go to she is slow I'm not sure why they would even…read morehave someone like that working for them she screwed us over big time didn't catch her name but it's not Blanca or the older lady in the back She sits in front to the right she's a scammer

What a great experience. Ben, Johnny, and Luis have made me feel super secure in the car I…read morepurchased and have gone above and beyond to make sure the car was prepped to my liking. Highly recommend this place to anyone in need of a used vehicle.

I purchased a car with lots of problems that I found out about a month or two after I purchased it…read more It got so bad that I was replacing major parts almost every month until finally, the transmission started to go out six months later. I am very disappointed. I returned the car voluntarily requesting a civil agreement that I would not ask for my money back, but I didn't want it on my credit, but of course I'm not getting any response. I've been told that "I signed a contract "by the "manager ", however, I purchased a car that was a major lemon and would have qualified under the "lemon law ". I beware because it looks like they have lots of cars like this if you read other reviews.

I'm super happy with my van. Hecke has all the vehicles, and they're all equally clean and have low…read moremileage. They can help you with whatever you need and with the vehicle you require; as they say, they have everything.

Well worth the commute! Found a truck that I have been hunting for in my price range. A service…read morebody F 250. Spoke with Alex on the phone a few times and all of his correspondences were quick and professional. Drove out Sunday morning and met with Don. Equally kind and helpful. Answered all of our questions. Gave us a great price. Truck runs smooth. We were in and out of there in less than an hour. Thank you Don and Alex!!

Val was very very helpful highly recommended coming here for next or any new car purchase she was…read morealso very attentive thank you

great service very much appreciated... especially Estefania very helpful and Had good mannerismread more

Jasmine and Lisa were extremely helpful. I had a complicated order. Walmart couldn't help me but…read morethey did.

Jasmine and Lisa are very friendly and helpful. Every time I go there I see their smiling faces…read moreand they are always willing to help me.

5 star BUT do your homework/ shop around . But for the most part these guys are pretty ok. I…read morepersonally don't love all their staff members. They speak professionally in a "back handed compliment kinda of way". I read someone indicating this place has "terrible customer services" - well, its that persons own fault - they sould have done their homework and knew EXACTLY what they wanted before coming in. (the people who work here are not paid enuf to give a damn. ) And be ready for EVERYTHING TO TAKE FOREVER. No one working here has a sense of time or ugency. But I do like the little robot dude

I went in to apply for an auto loan, and the guy helping me (Tony) seemed like he couldn't wait to…read morego home. I was approved for the loan with little explanation or info on what to do next. I went home only to realize that the terms and conditions for the loan had a gray area condition that might not even work for my situation (something that could've been made clear upon receiving approval). Not that big of a deal.. I then attempted to call not only the loan officer himself, but the branch, as well as the company's main office line to no avail. I go back later the same day to see the same loan officer walking around freely, chatting happily with co workers (even though I was told over the phone that they were all unavailable or with customers). We speak again and I get a vague answer from Tony about the discrepancy, but this time I'm told they have to "wait for approval from the back office". This was all on a Friday, so I was aware that there would be a longer than usual delay over the weekend to get that answer. Come Monday, I receive nothing (by 1PM). I try and call all 3 lines again, nothing. I decide to go back in for a 3rd time and this time I spoke with a different loan officer (after requesting to speak with a manager and waiting 30 minutes), and he basically told me the same thing, that they were "working on it". I was told I would for sure get the answer I needed by the end of day, "maybe even sooner". That was at 2PM. Next thing you know it's 5PM (they're closed) and I've still received 0 updates or answers to my simple question regarding the loan. Now it's Tuesday (12PM) and I call again, just to be told by a main office worker that he "couldn't get ahold of anyone, but someone from the branch would give me a call by end of day". Based on my experience so far, I HIGHLY doubt that's gonna happen, and I'm tired of going in and waiting 30+ minutes for the same answers with no progress whatsoever. This whole ordeal has been a major waste of my time to say the least. This place has managed to turn something so simple into a major headache of mine. I'm having a really bad experience with this company so far. I would certainly not recommend.

Staff was friendly and knowledgeable about every question and detail we had. Gracie was who first…read moreapproached us as soon as we entered the lot. She was super helpful and got us into a test drive immediately. We then sat down and talked to JJ and his energy was very welcoming and not pressuring AT ALL! Both were positive and brought us into an amazing positive calm atmosphere. JJ was blunt and honest about every step and was able to match what we were looking for! After all the phone calls with banks and finance talk, we were thankfully able to close the deal and walk out with the price we are looking for! All parties are happy and they offer an amazing warranty as well into our closing price! Process was easy not stressful at all and very happy with our car purchase today! Definitely will come back for our next vehicle and will talk to Gracie and JJ again!

Huge thank you to JJ and Renato for taking such great care of me! They made the whole process super…read moresmooth -- from finding the perfect car to getting me financed with no stress at all. Professional, helpful, and genuinely great people. I highly recommend working with them!