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Ontario, CA

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Car City

3.2 (16 reviews)
Closed • 9:00 am - 6:00 pm
Updated over 3 months ago

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5 years ago

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10 months ago

Had a great experience with them and going to get another car soon. Jose Luis is a good sales person I would recommend him anytime

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JoseLuis M.

Thank you Sylvia, It was a pressure.

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7 months ago

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JoseLuis M.

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2 years ago

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JoseLuis M.

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2 years ago

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5 years ago

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8 years ago

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8 years ago

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6 years ago

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6 years ago

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10 years ago

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12 years ago

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11 years ago

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7 years ago

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14 years ago

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13 years ago

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Review Highlights - Car City

“Jose Luis did a few extra things to make the car as nice and ready as possible, which went a long way with us.”

Mentioned in 5 reviews

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Certified Auto Sales - Beautiful Cars - Beautiful Sunset at Certified Auto Sales

Certified Auto Sales

(162 reviews)

Amazing dealership! T and Luna were super helpful and friendly, made the impossible possible. Very…read morestraight up process no funny business, highly recommend!

I just left this place and I was devastated. I was there for four hours test driving cars that I…read morehad researched for a month and just specifically came and got a hotel next to this place to get a car. I was greeted by a wonderful young man that works there and he was amazing and by the time I got to the fourth car of test driving, I was introduced to John Al Katina the general manager. I have to say in 48 years of my life and buying seven cars from Big lots to small lots. I've never been treated this way. I literally was told that I wasted his time even though there was no one there to buy a car and I've been looking at the same cars that they've had a lot for the past month and a half matter fact when I drove the first three cars, one of them had major problems. The other one did and then when I got to the third car, I barely drove off the lot and the car died. There was one car that I wanted to buy, and then I went for it and they wanted a lender fee. So after John heard the salesman saying that they need to collect a lender fee from me and that he's not sure if he can negotiate it. This man john decided to have a anxiety, nervous panic attack breakdown and tell me that I basically wasted his whole day wasted his time he doesn't wanna do business with me. He doesn't want me to buy a car from him just because I have to put a $2500 down people spend all day sometimes to buy a car and think about it for weeks. This man literally tried to force me into buying a car and then once he saw that I needed to pay a lender fee he literally threw me out of his place and made the guy that helped me feel so low and I just can't even believe I'm appalled at the service my I was born in Upland Memorial Hospital. My grandparents owned two jewelry shops in Upland for 50 years and lived around the corner. My parents all went to Upland high school like I am appalled that this man is even able to be the general manager of this place. I've been crying for the past hour, and I do not appreciate it. I would love to speak to the owner. Celine to let him know he can look back at the tapes and see how this man treated me. I just cannot believe It don't buy a car here. Absolutely don't even waste your time. This man is evil and he is mean and he does not care about you at all. I've never been treated so unfairly so horribly in sales. I have been in sales for 20 years. I've worked for LVH. I worked for the biggest conglomerate in the world. I work for producers directors. I'm a celebrity Makeup artist how dare this man even treat me like this he doesn't know if I had $5000 to put down on this car. This man is ridiculous and he should not ever that's why this business is probably not even selling cars. This man is horrible and I need to be taught and I want to talk to somebody. Please reach out to me Saleene thank you somuch! I'm a 20 year business owner Makeup artist Hair Stylist and photographer in Film vision, and I am appalled that I was even treated this way I spoil people for a living. This man said the most horrendous things to me for no reason! As you can see, I have a five star review for my business and you can see that they have a four almost 5 star, but I don't know what's going on there like I am so shocked at the General Manager's behavior he must be putting that place out of business in car sales for sure because I had two other people that wanted to buy a car that's funny. I looked at that place for a month and a half and I even went online three days ago and applied for the car never got a callback ever I went there at nine in the morning when they opened and I am being yelled at and degraded for doing business with them for and test driving cars that the guy let me test drive to Buy. We're talking about a Mercedes-Benz and a Porsche OK so I'm telling you this is the worst experience I've ever had in 48 years of my whole entire life! Beware before you go there you better make sure you have perfect everything because if you even have to put 2500 down oh no, he might not want to do business with you ! Beware John the general manager of this place is a horrible a monster of a man. I'm telling you he degraded and deflated me for no reason and I just cannot believe it. I'm still in shock.! The poor guy that was selling me the car he literally stopped him from selling me the car like I can't even believe this! Matter of fact, my boyfriend was gonna apply cause he has a 725 credit score and he got mad because he didn't want to fill out the application right there. He wanted to do it online in our hotel next-door and he just went crazy, honest like I was thinking he was gonna hit me next I would love to talk to the owner of this place!

St Mina Auto Sales

St Mina Auto Sales

(140 reviews)

TOP TIER BUYING EXPERIENCE!! I'm so glad that I came to St. Mina Auto Sales. The car was EXACTLY as…read morephotographed and was in the condition depicted. No smoke and mirrors here, like you get at other dealerships. Felix, Mina, and Henry were the BEST!! They are honest, straightforward, and literally streamlined the process. I couldn't have asked for a better car buying experience. I LITERALLY hate buying cars, but if I ever need to buy another car in the future, I would not hesitate to buy from St. Mina Auto Sales again. I LOVE MY CAR!!

So my experience here was fantastic. Felix was a great salesman with…read moreGreat understanding for what I wanted. They have a nice area to test drive . Car looked in great condition and beautifully detailed And it was definitely something that I was interested in. And I sent the information to my mechanic friend, and he said that the mileage that it was at was going to require it To get a certain service. After verifying that with toyota about this specific Highlander. I was so willing to get this vehicle, but I wanted it to be discounted for the price of the repairs that I was going to do on it within a week because of the mileage that required it to be done at that time. And without it it would not be a good outcome for this car. So I ask for the discount in between the price that both my friend mechanic and toyota quoted. And there was no budge. Great interaction, great communication, great cars. But yeah, if you're aware, and I'm aware a situation that requires a price discount. I think I should get it if i'm still willing to buy the vehicle just my thought.

Inland Valley Auto

Inland Valley Auto

(34 reviews)

My family made the decision to downgrade to a more economical vehicle. What could have been a…read morestressful experience turned into a truly positive car-buying experience thanks to Jay and his team. It's refreshing to work with a gentleman who genuinely cares about his customers and knows his vehicles from the bottom up. Jay's passion for cars and his love for what he does is contagious. Jay and his team are, in my experience, one of the most reputable and respected businesses in the used car industry. Everyone we dealt with was kind, respectful, and courteous. They treated us with understanding and made us feel comfortable throughout the entire process. They are a business you can trust, and my family is truly grateful for the time, patience, and professionalism they showed us. Thank you, Jay and the entire team, for making a difficult situation so much easier. We are very grateful for each and every one of you.

Was browsing around for TSX wagons and came across Jay and Crew/Shop. When people talk about…read morefinding a hidden gem in the automotive scene, this is definitely one of them. The customer service and professionalism were out of this world. Overall, it was a great experience and very welcoming. You can definitely see and feel the appreciation and love they have for cars, which really makes the whole experience stand out. I'm looking forward to purchasing a car from them and even using them for regular repairs and services in the future. One of the most honest automotive shops I've come across.

Car City - usedcardealers - Updated October 2026

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