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    4.2 (37 reviews)
    Open 9:00 am - 8:00 pm

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    2 hours

    Response rate

    100%

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    Reviews With Photos - AutoXit

    Victor Alan C.

    Brought in the Volkswagen to sell. Angel helped me out. He was straightforward and professional. He helped check in the car. We did a full walk through and after inspection he made an offer. It was less than the bid on bidbus. But i honestly was not expecting it to be exactly what was on the website as online photos can only get you so far. Overall it was a good experience. I know my VW Gti will find a new home!

    This is the car I purchased
    Alex C.

    Had a very good experience here. I worked with Haret, he helped me buy the Volvo v60 that I had been eyeing for a bit. I have had negative experiences at dealerships before when I've gone alone where dealers put an undue amount of pressure on me for add-ons or to run my credit when I already have a check (Looking at you Kia of Chula Vista). But even though I went alone, this place was very friendly, reasonably priced, zero pressure and I left the lot with the car I wanted, a new air filter and a new oil change free of charge. Thank you guys!

    The car is in extremely great condition

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    2 years ago

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    20 days ago

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    11 months ago

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    1 year ago

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    11 months ago

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    11 months ago

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    8 months ago

    All good but you have to lose a lot of time. They will try to find scratches and other defects on your car for lower offer

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    1 year ago

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    1 year ago

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    2 years ago

    Business owner information

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    Javier C.

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    8 months ago

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    10 months ago

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    1 year ago

    It's all about Javier. He is kind and honest and just great to work with. You won't be disappointed!

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    Javier C.

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    1 year ago

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    1 year ago

    Was helped out by Haret. He made Process quick, understanding, and overall good service when selling my car.

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    1 year ago

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    11 months ago

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    11 months ago

    Hater was very helpful. Very good experience selling my Jeep for a good price. Highly recommend using AutoXit!

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    11 months ago

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    11 months ago

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    1 year ago

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    1 year ago

    Amazing customer service, fully willing to go above and beyond for the customer especially Kristopher, absolutely amazing dealership

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    1 year ago

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    Javier C.

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    1 year ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    1 year ago

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    1 year ago

    Haret was beyond helpful in getting us the best deal possible!! I would definitely recommend coming here for your next car purchase!

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    3 years ago

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    4 years ago

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    Review Highlights - AutoXit

    The owner, Javier had a pleasant personality made us feel comfortable and staff, Jeremy treated us calmly and kindly.

    Mentioned in 8 reviews

    Read more highlights

    Carstub

    Carstub

    4.6
    (788 reviews)

    I was referred to CarStub by my boyfriend, who had previously used them to sell a couple of older…read morevehicles, so I decided to give them a try when it was time to sell mine. As a nice bonus, CarStub also honored their referral program and gave him a $50 gift certificate for referring me. One of the biggest advantages for me was the convenience. As someone with a busy schedule, I appreciated that they came directly to me rather than requiring me to drive somewhere and spend hours waiting around. It made the entire process much easier to fit into my day. After providing some basic information over the phone, I scheduled a convenient time for them to come out and inspect the vehicle. Robert reached out ahead of time to let me know he was running earlier than expected, which I appreciated. Once he arrived, he took the time to explain the process and perform a thorough inspection. There was no pressure or hard-selling involved. If you have a realistic price range in mind, the negotiation process is straightforward and respectful. After agreeing on a price, we completed the paperwork on the spot, and I received payment the same day while arrangements were made to pick up the vehicle. What stood out most was the customer service. Robert needed one additional document after the sale and was willing to work around my schedule, even returning the following Monday to make the process as convenient as possible. Selling a car can often be stressful, but this experience was refreshingly hassle-free. Between the mobile service, same-day payment, and attentive customer service, I can see why they came highly recommended. If I ever need to sell another used vehicle, I wouldn't hesitate to work with Robert and the CarStub team again.

    So quick! fast and easy. In search of getting the best…read moreoffer on my car and came across Car Stub by Inspector Adrian Flores. He was very professional and we countered the offer- after making a call it was a success! Thank you Adrian our family appreciates you and will be in contact for our future car needs. He explained they also take Leased and financed cars. Thank you Carstub. By the way, the come to you! And pick up next Day. We are located in San Bernardino, CA

    CarMax

    CarMax

    2.9
    (473 reviews)

    As a follow-up to my earlier review, I wanted to share an update…read more In addition to the cosmetic issues I originally mentioned, which were promptly addressed, I later discovered a discrepancy between the tire standards reflected in CarMax's public-facing 125-point inspection and the measurement process being used in practice. That is something I believe should be clarified for future customers. After I raised my concerns and provided supporting documentation, including Tesla's official OEM tire replacement guidance, management approved replacement of all four tires. Of course, I would have preferred brand-name replacements, but I felt this was a fair resolution and decided to move forward. To their credit, Manuel, Brandon, and the service team at CarMax Burbank handled my concerns professionally, and I appreciate that management ultimately chose to make it right. My constructive suggestion is simple: CarMax should clarify the tire standards listed under its 125-point inspection so they accurately reflect the measurement process being used. That would help prevent unnecessary confusion for future customers. I'd also strongly recommend that anyone purchasing a vehicle take detailed photos of the car on the day of purchase, and again before any service visit, in case questions come up later.

    If you are bringing your vehicle to CarMax Riverside for service, please be aware. My experience…read morewith this location has been the most unprofessional, frustrating, and careless service I've ever dealt with in the automotive industry. I picked up my transfer vehicle and immediately noticed cosmetic imperfections. CarMax chose to treat them under warranty, but once I got home, I found pinholes in the paint, a broken left taillight, and the start/stop service light on. I sent photos, and they scheduled me for the following week, saying they needed to "verify" the damage because they didn't trust their own service department. After inspecting the vehicle, they told me the taillight was on backorder, even though another dealer had it in stock. They insisted they had to use their local vendor. I dropped the car off the following Thursday. By Tuesday, they called saying the part was defective and needed to be reordered. They also said they couldn't handle the cosmetic work and would have to sublet it out. When I picked up the vehicle, the service advisor, Steven, gave me an excuse--but I immediately noticed they had installed a broken, used taillight. They scheduled me again. When I returned, they said the sublet shop had taken care of everything. That was not true. Upon pickup, I found new scratches and a dent. Steven said he would notify a manager. I called back and spoke with Bryan, who claimed he had multiple vendors who could fix the scratches and PDR the dent. I told him the scratches were too deep, but he insisted someone could handle it. I trusted him. The next day, I picked up the car--nothing was fixed, more damage was added from poor workmanship, and now my check engine light was on. I contacted corporate. Ariel promised a call the next day. No one called. I escalated to her manager, Dani. I told them I wanted the vehicle repaired at a certified shop because CarMax clearly didn't know what they were doing. They kept insisting I bring it back to the same location that kept damaging it. I called again and spoke with another manager, Rick, who said he could take me in--but not for nine days--even though I had already been there three times. He also admitted Steven and Bryan only told him about the warranty issue, not the damage their shop caused. Corporate was no help. I eventually reached the LGM, Tony. I explained the situation, the poor communication, and the fraudulent behavior. He said he would speak with Rick. They called me back and asked me to bring the vehicle in so they could "see the damage"--a full month after I purchased it. When I arrived, there was a man standing with his arms crossed like loss prevention. It turned out to be Bryan, the same manager who ignored my calls for five days. During the walk‑around, Rick immediately took an arrogant tone and told me, "It's a used vehicle, it will have scratches." I explained the damage occurred while the vehicle was in their possession. He claimed they had signs saying they weren't responsible for damage--signs meant for customers browsing the lot, not for service vehicles. He then asked how I knew the damage happened there. I asked why they attempted to fix it if they didn't cause it. He said it was "a courtesy." Their "courtesy" caused even more damage. When I tried speaking to Tony, he stayed silent while Rick dominated the conversation. Bryan then inserted himself, accusing me of being aggressive. When I told him he needed to be demoted, he became hostile, breathing heavily, and had to be physically held back by the other managers while threatening me. In the end, they told me I could either drop the vehicle off again for the check engine light or pay my deductible and go elsewhere. It has now been a month, and no one has called me back regarding the damage they caused, despite promising they would. CarMax Riverside has shown zero accountability, poor workmanship, dishonest communication, and unprofessional behavior from multiple managers. Rick needs training or demotion, Tony needs to retire, and Bryan should not be in a management position at all. Bunch of clowns.

    CarMax

    CarMax

    3.3
    (60 reviews)

    Josh did an amazing job getting our transferred Miata ready for sale so we could do a 24 hour test…read moredrive. Patrick finished up the deal quick and easy. Thank you all very much!

    They gave me the $22,000 they told me online and there was no games after they looked at my car…read more That is the only reason I am giving two stars. The rest of the trip was a headache because of my car registration. My renewal was due Sunday 8/2 and I sold the car Monday 8/3. The DMV lets you pay on the next business day when the due date is on a weekend so there is no penalty. I called CarMax and told them about this. The person on the phone said a manager approved it and put a note in my system file. But when I was at the Norco store they did not care what the phone person told me. We argued and they pretty much accused me of lying about my registration. The DMV notice says due date, not expiration. I read those as two different things. The store insisted the due date was the expiration and acted like I made something up. It is pretty bad to question a customer's honesty over confusing DMV wording instead of just clearing it up. Then they made me pay the $337 annual renewal out of pocket before they would buy my car. They gave me a lecture about ethics saying they can not pass that cost to the next buyer. But do the math. I paid for a full 12 months of registration and the car goes on their lot with paid tags, so the next buyer gets that benefit. CarMax did not give me any extra money on my payout for it. That's just CarMax getting a $337 asset for free while hiding behind ethical condescending language. The price was good and the inspection was fine but the communication was really bad. If the phone rep says one thing the store needs to honor it, and they should skip the moral lecture while they take your money.

    AutoXit - carbuyers - Updated August 2026

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