Great small used car dealer. Kevin was communicative online and helpful in person. Highly recommend!read more

This dealership is ran very poorly if you can even call it a dealership. I calling over the phone…read moreto ask about a car they had and was never given any numbers on the vehicle when I was ready to buy. The guy was rude and seemed like he didn't wanna sell a car. To top it all off after I pretty much explained to him how to do his job he hung up! Very sketchy wouldn't recommend going here!

Brought in the Volkswagen to sell. Angel helped me out. He was straightforward and professional. He…read morehelped check in the car. We did a full walk through and after inspection he made an offer. It was less than the bid on bidbus. But i honestly was not expecting it to be exactly what was on the website as online photos can only get you so far. Overall it was a good experience. I know my VW Gti will find a new home!

Had a very good experience here. I worked with Haret, he helped me buy the Volvo v60 that I had…read morebeen eyeing for a bit. I have had negative experiences at dealerships before when I've gone alone where dealers put an undue amount of pressure on me for add-ons or to run my credit when I already have a check (Looking at you Kia of Chula Vista). But even though I went alone, this place was very friendly, reasonably priced, zero pressure and I left the lot with the car I wanted, a new air filter and a new oil change free of charge. Thank you guys!

I've always wanted to own a Crown Victoria Police Interceptor for many years. Got recommended a…read moredealership by a friend who also owns a Crown Vic. Checked out their listings and saw a super clean Vic with relatively low miles and low idle hours. Went to the dealership and met Antonio, who let me test drive it and I instantly fell in love. It was my first time financing a vehicle and Antonio helped me out and was able to get a loan through my credit union. Was super easy and quick. Would definitely recommend CarSmart and Antonio for anyone looking to purchase a vehicle.

Wow......what canI say about this dealership. Excellent? Fantastic? How about all of the above. So,…read moreI'll just be honest here. I went in with bad credit hoping that this dealership would finance me a p71 crown victoria. I didn't have high hopes because of my credit situation but, I still gave it a shit anyways. I didn't beat around the bush and neither did they. It took about 3 days in order to try to get a deal worked out for me and they went to every avenue and every corner to try to make this happen for me which let's be honest, a lot of places would have given up on me a long time ago. I get it, an old cop car through most banks would not qualify for financing BUT, it's the car that I wanted. Antonio brought me in sat me and my wife down and laid it all out on the table with nothing to hide and I not only appreciate that but, I respect that as well. That has to be the absolute fastest I've EVER gotten a car from any dealership ever! There were no hidden fees, no bs and no drama. I am beyond Appreciative for Antonio taking the time explain everything to me and my wife and for having the patience to deal with us. If you want not only a beautiful looking p71 BUT, an extremely dependable one and well that hasn't been beat to hell, this is definitely the place to go. I stand on that!

Smooth, No-Pressure Experience at CarMax Bakersfield…read more After months of visiting multiple dealerships in search of a very specific 2019 BMW 540i with the M Sport Package to replace my 21-year-old 525i, I found the right car at CarMax. From shipping the vehicle from Riverside to Bakersfield to driving off the lot, everything was straightforward and well organized. The Bakersfield team was consistently friendly and professional, and there was never any pressure--even when we declined the MaxCare extended warranty. The paperwork was handled quickly, and the entire pickup took less than two hours. Our sales associate, Keesh, was knowledgeable, attentive, and easy to work with, which made the experience even smoother. If you're looking for a transparent, low-stress way to purchase a quality used vehicle, I highly recommend CarMax Bakersfield.

If you are bringing your vehicle to CarMax Riverside for service, please be aware. My experience…read morewith this location has been the most unprofessional, frustrating, and careless service I've ever dealt with in the automotive industry. I picked up my transfer vehicle and immediately noticed cosmetic imperfections. CarMax chose to treat them under warranty, but once I got home, I found pinholes in the paint, a broken left taillight, and the start/stop service light on. I sent photos, and they scheduled me for the following week, saying they needed to "verify" the damage because they didn't trust their own service department. After inspecting the vehicle, they told me the taillight was on backorder, even though another dealer had it in stock. They insisted they had to use their local vendor. I dropped the car off the following Thursday. By Tuesday, they called saying the part was defective and needed to be reordered. They also said they couldn't handle the cosmetic work and would have to sublet it out. When I picked up the vehicle, the service advisor, Steven, gave me an excuse--but I immediately noticed they had installed a broken, used taillight. They scheduled me again. When I returned, they said the sublet shop had taken care of everything. That was not true. Upon pickup, I found new scratches and a dent. Steven said he would notify a manager. I called back and spoke with Bryan, who claimed he had multiple vendors who could fix the scratches and PDR the dent. I told him the scratches were too deep, but he insisted someone could handle it. I trusted him. The next day, I picked up the car--nothing was fixed, more damage was added from poor workmanship, and now my check engine light was on. I contacted corporate. Ariel promised a call the next day. No one called. I escalated to her manager, Dani. I told them I wanted the vehicle repaired at a certified shop because CarMax clearly didn't know what they were doing. They kept insisting I bring it back to the same location that kept damaging it. I called again and spoke with another manager, Rick, who said he could take me in--but not for nine days--even though I had already been there three times. He also admitted Steven and Bryan only told him about the warranty issue, not the damage their shop caused. Corporate was no help. I eventually reached the LGM, Tony. I explained the situation, the poor communication, and the fraudulent behavior. He said he would speak with Rick. They called me back and asked me to bring the vehicle in so they could "see the damage"--a full month after I purchased it. When I arrived, there was a man standing with his arms crossed like loss prevention. It turned out to be Bryan, the same manager who ignored my calls for five days. During the walk‑around, Rick immediately took an arrogant tone and told me, "It's a used vehicle, it will have scratches." I explained the damage occurred while the vehicle was in their possession. He claimed they had signs saying they weren't responsible for damage--signs meant for customers browsing the lot, not for service vehicles. He then asked how I knew the damage happened there. I asked why they attempted to fix it if they didn't cause it. He said it was "a courtesy." Their "courtesy" caused even more damage. When I tried speaking to Tony, he stayed silent while Rick dominated the conversation. Bryan then inserted himself, accusing me of being aggressive. When I told him he needed to be demoted, he became hostile, breathing heavily, and had to be physically held back by the other managers while threatening me. In the end, they told me I could either drop the vehicle off again for the check engine light or pay my deductible and go elsewhere. It has now been a month, and no one has called me back regarding the damage they caused, despite promising they would. CarMax Riverside has shown zero accountability, poor workmanship, dishonest communication, and unprofessional behavior from multiple managers. Rick needs training or demotion, Tony needs to retire, and Bryan should not be in a management position at all. Bunch of clowns.

No complaints here and I had a lot of great help from an older Asian dude at the counter. He was…read morevery helpful and asked about what my needs were and my destinations. We had something in common as he has some friends in the San Francisco Bay area where I'm from. It made my experience a lot easier and, because we related on local fishing spots and friends nearby an Fremont an Union City. Anyway, I wanted the smallest and cheapest car just to drive home but there wasn't anything available so he gave me a mini SUV for the same price, thought that was pretty cool. Also, he was upfront about telling me that since it's a last minute swap, the car that I have is dirty on the outside but very clean in the inside. I said due to the rain and wind, it's pretty dusty. I really didn't care but I thought that was nice of him to give me the heads up. I was in and out in 20 minutes and on my way back to Norcal. Keep up the great work over there

This review is almost a year late. We went and test drove 3 cars. Picked the one we wanted and then…read morewe waited. They treated as if we were low life people who would have to bend to their financing. When we told them we had our own financing with the credit union again they made us wait. Then told us that they would not work with the credit union and we had to come with a check. We arrived there at 9am. At 12pm, they tell us we need a check and they will not hold the car. We rushed to the credit union and lucky they helped us even though they were closing. We arrived back at Hertz about 2pm and when we arrived with the check they were surprised. They then said, we have a meeting so you have to wait until our meeting is done. We did not leave until after 3pm. We had not eaten all day. Worse car buying experience. Will never return. You may ask why we didn't leave which we were going to however, if we left, we would've lost the financing at the credit union so we were basically stuck. I'm meant to give a bad survey. I'm meant to write the corporate I never did and now we're back in the market to buy a car and I refuse to give them business. I hope you think about that when you go there.

The manager, Afshin, runs a genuine and honest business. That's saying a lot for a used car dealer…read more Not only were we provided superb service but the process to purchase my car was so quick and easy, not at all like the other dealerships we went to with questionable practices. We could not be happier with our purchase. When you got somebody good, you hold on to 'em. That's why we will be returning to Ellectra Motors for our next car, and the next!

Buying a car from a used car salesman is a challenge in itself. Afshin wasn't what I expected at…read moreall. First off, I live in San Marcos and I had to drive to Riverside during rush hour traffic to get there. He waited for me after hours. I remember seeing him waving me down in the dark. Hillarious. He has a very caring way about him. He made me feel like he was selling this car to his family. His no nonsense approach made me comfortable. He told me everything I needed to know about the car and some things I didn't expect, like when, and where to get oil changes and what to look out for. The car was very clean inside and out. I haven't had any problems. I've had my baby for a week and I am in love with it. I give him and his business 6 out of 5 stars! Thank you Afshin!!

My ex wife and I were looking for a good reliable vehicle for her to get around in while her other…read morevehicle was being fixed. It was going to be an extended repair so the vehicle had to be had for a good price. We found Car EZ motors through car gurus search. A pristine Mazda 3 popped up with good mileage and an even better price. We showed up unannounced wanting to take a look at the vehicle. The pictures did it no justice. When we saw the vehicle in person we were in awe because of how much better it looked compared to the pictures taken. Mind you this was the 5th dealership we had been to that day. All other vehicles in this price range were rolling garbage. My role was to make sure the vehicle was sound and had no mechanical issues. I brought with me my extensive knowledge in vehicles along with my personal scantool that I always use in every vehicle I own. After the walk around (the 5th of the day) I checked the oil, and pulled out my scan tool to check the codes. Eureka! No codes. .... Great price, looked good, no codes.. there has ti be a catch right? No catch what so ever. Joe was the nicest sales person I ever had to deal with. He made sure he checked all the boxes with customer service. He was kind, caring, polite and I felt went above in his assistance towards us fulfilling all of our needs. It had to be less than 30 minutes from when we arrived... checked the vehicle... test drive the vehicle... filled out the paperwork and drove off of the lot. It was the easiest process purchasing a vehicle in my short 38 years of life. Thank you Joe for your assistance. If I ever need to purchase a car in the future I will not hesitate to come to you.

I'm not one to usually grip about a bad experience with a business but, this is a fair warning: 30…read moredays from the purchase date of a 2018 HyundaI, Elantra from Car EZ Motors proved not to be easy at all. The timing chain broke, the motor irreparable. A 3rd party repair shop determined that the motor showed recent repairs to the valves and pistons. When I contacted Joe at Car EZ there was no recourse. No warranty, no compensation, no offer to incur any expenses to bring the car to his shop to evaluate. He did gesture a break on labor for repairs. After discovering that the motor had been damaged and repaired and being told that the original motor was intact I decided to forgo any further dealings with Car EZ... I can't help but to feel cheated and taken advantage of. I am left with a $3500 debt to replace the motor with no financial reimbursement from Car EZ Motor. Stay clear, or get burned.

This is a clown show. I showed up ready to buy a Tesla they've had in stock for months. Now I know…read morewhy. They had me wait while the vehicle was "located". Mind you, they have all the cars in a warehouse. I was then asked to walk through their facility by a salesman to look at the car which was land locked. No way to get in except the passenger side. I asked to test drive it and he said we would need to agree on a price before I did so. I've bought over a dozen cars in my lifetime and never heard this. They can keep their car and shady operation.

Worst experience ever! I called on Friday about a car and they said its available and you come…read morecheck it anytime soon i told them i will come Saturday morning around 11am , i drive 1 and a half hour i called 4 time while im On the way to tell them im coming i got there and i surprised that the car was sold on Thursday!!!! They waisted my wholeee day its my only day off and i was planning to go back home with this car!! When i told the lady on the front counter that if you guys at least picked up the phone you would've saved me the time and she answered " i was busy" im i calling a "dealership " or a private owner!!! So non professional!

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

They were very attentive and were able to work around my schedule. Ivan who came to clean my cars…read moredid an amazing job and my car was filthy. Over all they did a great job at an affordable price.

My husband and I searched and searched, for weeks, for a great deal that fits all our needs and…read morewants... after way too many dealerships and tons of frustration, I tried one last time and gave Alsbou Motors a shot and I'm so glad I did! They don't fluff up pricing or give false advertising or promises. I got the best deal in and out of town, I couldn't have driven away for this price anywhere else, believe me we tried! They are super nice people, have great inventory, and actually care about their customers. I highly recommend this dealership and can safely say this is our new local go-to in the IE!

I went in and spoke to a guy names Ashton he was nice at first but then as he saw I didn't have a…read morebig down payment he rushed me out. He needs to improve on his customer service skills and how he treats women. The other guy was great word of advice for you my friend