Sales rep Aston went above and beyond with helping us. Couldn't ask for better service. Extremely helpful guy.

Amazing experience.. super cool and helpful. Great experience and communication. Would recommend to anyone looking for a good car

Took them a year to text me bak about a Tesla model 3 I was eyeing back in September 2025........itd August 2026 and I just received this....."Hey Derek, we dropped the ball on that first response and I get why you're frustrated. Still looking for that Model 3, or did you end up going elsewhere?" really top of the brass operation there..... read more

I'm not a fan of car shopping. Few people are. I am also not a fan of writing reviews, but I always try to be fair. What I thought would be a decent palatable experience turned into a waste of 5+ hours, a lack of proactivity, and just left a bad taste in my mouth. I do not think it was their actual intent, and I most certainly don't fault the team for trying. There is however much room for making this a smoother experience and to not waste 5 hours of my time or have my family also waste theirs. I'll go into detail here with the good, the bad, and the ugly. Shoutout to Alex for trying his best while thrust into an awkward situation via the manager Ahmad who seems overwhelmed at best or seems to enjoy empty words of flattery. The good: upon initially being contacted, they were very responsive, and Ahmad got in touch with me quickly. I never got to meet him in person though I was supposed to. I did meet Alex, and he was genuinely - patient, straightforward, let me crawl around the car with a flashlight photographing DOT codes on the tires like a lunatic and never once made me feel strange about it, printed the Carfax without being asked twice, and threw in a car wash for my family member, which was a kind thing to do and which nobody made him do. None of what follows is his fault. He deserves better than the operation around him. The bad: we drove two and a half hours round trip to look at one specific car. When I got there the front headlight did not work, and the charging cable - which is not an accessory on a plug-in hybrid model car like this one, it is how the car does the thing it was built to do - was missing. Neither of these was mentioned to me beforehand. Both of them are a two-minute phone call. There is something to be said about transparency, which is important. I also want to be clear that I never agreed to a final price, I floated a number, and we ended up stopping by because a family member insisted on taking a look and giving this dealership a shot. I am sorry we wasted our time like this. The ugly: I arrived at 11:10 on Friday, July 24th, for a scheduled appointment with the manager. At 11:45am his colleague arrived. He was kind, though I was curt and irritated by the fact that the manager Ahmad was aware someone would be stopping by to see this car (originally it was supposed to be just my family member, but I ended up tagging along). An hour later at 12:43 I was told he was twenty minutes out. Then it was forty-five more minutes. At 1:30, with still nobody there, I said I was leaving, and only then did I get an explanation for any of it, because apparently Ahmad got a flat tire. That sucks, we've all been there, but I wonder, why couldn't you be proactive about it? I never met him. Two hours and twenty-five minutes in the lot, with my family member, who came along because she wanted to give these people a shot. This isn't even including the driving. I sent a written offer Sunday evening. Nothing. When I followed up Monday afternoon I was told the car had already been sold by their Riverside store - which is to say it was gone, and nobody thought to mention that either. Every single update I received over four days came because I asked for it. Not one of them arrived on its own: not the delay, not the offer, not the car. To be fair, the flat tire was real (I checked). That is not the complaint. The complaint is that a phone exists, and the way they do business here is to cover themselves after something happens. Bottom line: if you're considering a car here, ask for Alex. And before you drive any real distance for a specific car, get it in writing that the car is still there and that whoever you are meeting will be too. I told you at the beginning of this review I'm not a fan of car shopping. I am not a fan of car shopping with this dealership especially. read more

Tony and his team were wonderful we have enjoyed our visit to this dealership! An easy car deal was made and we walked away happy. Very close to the 91 in the IE close to downtown Riverside, the best in the west! read more

Alsbou Motors - Car Dealers Near Me - Riverside, California

Awesome customer service I highly recommend. Took care of us instantly best Aston was very helpful read more

Alsbou Motors - Best - Car Dealers Near Me - Riverside, California

Amazing experience they were so helpful on getting us a car Totally recommend coming here!!! read more

My husband and I searched and searched, for weeks, for a great deal that fits all our needs and wants... after way too many dealerships and tons of frustration, I tried one last time and gave Alsbou Motors a shot and I'm so glad I did! They don't fluff up pricing or give false advertising or promises. I got the best deal in and out of town, I couldn't have driven away for this price anywhere else, believe me we tried! They are super nice people, have great inventory, and actually care about their customers. I highly recommend this dealership and can safely say this is our new local go-to in the IE! read more

We were in the market for a used Tesla Model 3 and had been tracking prices for weeks on CarGurus.com. That's where we found a listing at Alsbou Motors, so we made our way to the dealership. Upon arrival, we were told the car might no longer be available since they sold two Teslas the previous day, which seemed reasonable. They showed us another Model 3, listed at $25,990. We did a test drive, and everything looked fine, but after getting out of the car, we were informed they were a "wholesale to public" dealership. Their Yelp page even claims that they offer "wholesale prices to the public." However, they slapped on a $5,000 markup (and $10,000 on a Model Y). We left. Later, still baffled by this, we inquired about the original car via text on CarGurus and were told it was still available! We asked for the out-the-door price and were told they don't do that over text, insisting everything was negotiable, and we should come to the dealership. When we asked directly about markups via text, they never replied. You don't expect perfection from used car dealerships, but Alsbou's practices were shocking. Advertising false prices is deceptive and likely violates California's Unfair Competition Law and False Advertising Law, which require that advertised prices reflect the actual selling price, with any additional fees clearly disclosed. We couldn't find these markups anywhere on their CarGurus listing. Additionally, telling us the car was available after saying it wasn't could fall under bait-and-switch tactics, which are illegal. This dealership not only deceives customers who travel to Riverside with false price expectations, but it also undercuts competitors who advertise real prices. If you're considering checking out Alsbou, be warned--even experienced car buyers might be caught off guard by what this place is willing to pull. read more

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My experience with this dealership was extremely disappointing. I encountered misleading sales practices, hidden fees, poor communication, pressure to buy unnecessary products, and very poor after-sales support. The vehicle also had undisclosed issues, and when problems arose, the dealership was unhelpful, making this the worst car-buying experience I've had. read more

Very pleasant experience working with Aston, Junior Ray and Omar. They were very thorough and helped us with every step of the process. Great service and I would recommend to friends and family I'm grateful to have come here after a week of stopping by other dealers read more

I went in and spoke to a guy names Ashton he was nice at first but then as he saw I didn't have a big down payment he rushed me out. He needs to improve on his customer service skills and how he treats women. The other guy was great word of advice for you my friend read more

I went in to this dealership yesterday, and it was the best experience I've ever had while purchasing a vehicle. Aston was very friendly and gave me confidence in not only purchasing my car but the dealership as a whole. He listened and addressed any concerns or questions that came up during the purchase. On top of that I had come into the dealership with my three kids, and Bill the owner fed them all. It felt like we were family there not just another sale and I really appreciated that. Bill was awesome, friendly and really went the extra mile making sure I was happy with everything! I will forever recommend this dealership. I left with my first ev so grateful I found your business! The car was sparkly clean and charged for me! Thank you! read more

Alsbou Motors - Tesla model Y - Car Dealers Near Me - Riverside, California

Would not recommend this place. Sales rep was pushy and kept steering me toward add-ons I didn't ask for. When I finally got the paperwork, the numbers didn't match what we'd discussed verbally. Took almost 3 hours just to sign, and nobody seemed interested in actually answering my questions -- just moving me to the next signature line. Won't be back. read more

Alsbou Motors gave me an outstanding experience at a used car dealership. Tony Pantaloni and the team, especially my new friend ASTON was honest, reliable, friendly, patient and knowledgeable throughout the whole process. They got it done, they really made sure I was happy, informed, and drove home the car I wanted!!! Can't say enough about the experience and the ppl. Stop by, you'll see a clear difference from "the other guys". Top 3 things I loved: 1) Friendly and patient service 2) Honest pricing and clear used car financing options 3) Knowledgeable staff who answered all my questions about the pre owned vehicles. Thank you ALL for your help, patience, and experience! read more

Just got my Tesla! Ashton and Ahmad both were amazing! They facilitated the process and got me in and out in a Tesla fast! Would definitely recommend! read more

Alsbou Motors - My new Tesla - Car Dealers Near Me - Riverside, California

Great customer service !! I needed to pick up the vehicle way before their opening time and they accommodated me !

Great guys good team friendly atmosphere felt welcomed and good price. Will recommend if anybody is the car market.

Great guys great atmosphere feel like family and great prices, thanks Danny and Tony.

I got a referral for Aston, everything was agreed on they sent it to the wrong email so we had to restart multiple times after the 3rd time everything went through and we thought we got everything we agreed on until today a month later we realize they changed the terms when the bank sent a notification saying the terms of the loan were two years longer than what we agreed on we never agreed on that but they're trying to say that we did cuz we signed it after like I said multiple times of having to restart and start over. And we know 100% what we what we agreed on and what we had said multiple times but they got us good. Be careful and be aware of every single salesman in there cuz they were all involved. read more

Aston is quick informative and gave great customer service and followed up with me to ensure I liked my audi

They are so helpful, kind, and knowledgeable! They made the process so quick and easy! Will definitely refer people to them! They have all kinds of cars and great prices! Thank you so much Alsbou in Riverside CA!! read more

Alsbou Motors - Car Dealers Near Me - Riverside, California

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Sheesh man, to say the least these guys are awesome here. I traded in a car and bought a Tesla here and I was treated very well here. Even after taking up so much of their time, they truly handled everything I threw at them patiently. This place is awesome and I will highly recommend to my family and friends when the time comes for them to buy a new car. Shout out to Ahmad. read more

Alsbou Motors - My new model Y - Car Dealers Near Me - Riverside, California

My experience at this dealership was so off-putting that I recommend you save yourself some time and never come here to buy a car. I visited on Memorial Day weekend, on Saturday, and parked my car at the neighboring Hertz dealership. I was greeted by Lorenzo and immediately asked if parking my car at the Hertz dealership was okay. He assured me they were in cahoots with Hertz and that it would be fine. While looking through their car inventory, I still felt uneasy about my car being parked there. I asked Lorenzo again if it was okay, and he confirmed it was. I did a test drive on a Tesla I was interested in, but Lorenzo quoted me a price that was $3,000 more than the listed price. I told him I would continue shopping around and might come back if that was the best offer I received. When I went back to my car in the Hertz parking lot, I found the gate locked. Lorenzo and his counterpart told me this happens all the time but did not offer any solution except to suggest calling the fire marshal. This was at 11 AM. I had to wait until 5:15 PM for the Hertz manager to come back and unlock the gate. This ruined my opportunity to car shop for the entire day. Even after this ordeal, the dealership still couldn't offer me a reasonable deal, insisting on keeping their markups. This is the worst car dealership you could ever go to. Please save yourself the hassle and your time. Sadly there probably will be no consequences for Lorenzo's and his counterparts as their owner/ general manager does not care what goes on as he had zero interest in helping solve what happened. So please please please do not waste your time going there. What ever deal you see online will be marked up and falsely advertised anyways. read more

Alsbou Motors - Car Dealers Near Me - Riverside, California

Wow!!!!! What a shady place of business. They had a car on CarGurus that I called for. I spoke to a salesman to get a price out the door. He said he couldn't give me an out the door price over the phone because they won't do that to give the customer leverage to shop around. I was like "what the hell" that's what customers do, they shop for the best deal. They said to come in and talk. This place has so much to hide. Total RED FLAG. GO IN AT YOUR OWN RISK. I've never experienced anything like this before. read more

Thank you Aston for helping us with our car! It was a smooth process and they really work with you. Great customer service! We will come back here for our next car read more

Alsbou Motors - Car Dealers Near Me - Riverside, California

I bought a 2015 Ford Mustang V8 from this dealership, and it has given me trouble ever since I drove it off the lot. So far, I've invested about $2,200 in repairs over the last six months, and now I have to put another $3,200 into it. They told me the car broke down due to normal wear and tear, but in the six months I've owned it, I've only put about 3,500 miles on it. Honestly, I wouldn't recommend this dealership in the slightest; I'd say look elsewhere and keep this place as a last resort no le doy menos de una estrella porq no se puede solo pongo este comentario para que ayude a otros read more

This place is getting over on its customers they putting things on the car without asking customers the car could be 15995 when they get done the car would be 23,000 I am reporting them because. I've put the same car on Kelley Blue Book. The car was not working. They added $3600 read more

I'm still trying to figure out why these guys couldn't honor the rate of 8% that I had from Capital One financing... that I PREqualified for from THEIR website! Also, I know I willingly signed the documents and am contractually obligated ... but I don't want that $2500 extra dollars spent on the LoJack. I know you guys need to make your money, but when you give me a car that's been in multiple accidents (there was only supposed to one "known"), and the 3 of the cars 4 doors were BONDO'd and with a shitty paint-job, in addition to the questionable method you used for pricing. And lastly, it pisses me off that they said the cost of the car was going to be $18k out the door plus tax, title etc. That woulda made it no more than $20k, then MINUS the $4k deposit, then only $16k should have been financed, not $18k. They "forced" me to get the LoJack with the car. That's part of this place's "shtick." I understand it's a used car, and I can look past the worn and warped brake rotors, the blown speaker, the ORIGINAL (never been changed in 9 years) engine air filter, and the so-so rear bumper; I understand those are parts of buying a used car. And I'd more easily be able to look beyond those expected imperfections in a used car if I didn't feel like I was taken advantage of with "mandatory" Lo-Jack I didn't want... and especially since it was just so casually slipped in there. And I can only guess that they purchased that car at a bottom of the barrel price due to an accident or similar. While driving home, the bits and pieces of the engine splash guard were catching wind under the engine bay causing all sorts of racket... which I just screwed back in together when I got home. Because of these guys, I'll tell you something. NEVER EVER will I purchase a car without paying the $250 for the 48 hour buyback period...because of this experience, that's for sure. I understand we are all trying to make money, and maybe it's just that I'm a "car guy" so I care more about the little details, but I these guys just got me in the door with the Capital One financing through the Car Gurus network, and then signed me over with another finance company (ALLY) with almost a 12% APR. I try and give the benefit of the doubt and be subjective. I've seen (rare) cars that have piqued my interest (I've purchased a few more cars since I bought this VW there last year) advertised from this dealership that I really wanted to have a look at... but I don't like being conned, no matter how nice the car is... even if money were no object. read more

They helped us get into a beautiful car for a great price! So happy we came to shop for a car here. Ask for Omar

Just purchased a car here and worked with Aston. He was great and made the process easy. Aston was very friendly and made a good deal.

Awesome dealership! Aston was the guy who helped me get the exact car I wanted! I had a really great experience, and he made the experience so fun and easy! read more

I just finished purchasing a Tesla Model 3 Here today. I was going to leave after there was a minor issue that they were going to take care of. I thought it was going to have to come back another day, but as i was walking away they told me they would have it done today so i can take it. I love that they got it done for me and everyone was very accommodating. read more

10/10 experience shopping with these guys made it easy and smooth for my first car purchase recommend coming here for any of your car needs read more

Alsbou Motors - 2022 tesla model 3 - Car Dealers Near Me - Riverside, California

Right of the back great salesperson. Did not feel overwhelmed. Super knowledgeable and friendly. Cherry on top to buying a beautiful Tesla. Will definitely come back and buy another car. Thank you guys! read more

Alsbou Motors - Tesla - Car Dealers Near Me - Riverside, California

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Drove 2hrs to buy a BMW M4 competition from them. Asked on the call if this is the best price Lorenzo said no we are not like other we will work with you. It was not competition. I asked him to send me best price. He sent attached for asking price + $4300 market adjustment. read more

Alsbou Motors - Car Dealers Near Me - Riverside, California

I HAD really good faith in Lorenzo the finance manager... I recently inquired about a vehicle. I saw online price and gave them a call... The deal was going great! Until..... I got a call back with an approval! GREAT! However I did not like the bill of sale AT ALL! Seems like they bait you with the low price and without even telling you anything before they run your credit app that they have HIDDEN cost that will be added into your financing.. A 6k markup on products like ceramic paint protection, window etching, and vehicle protection!!!!! What!? None of this was mentioned at all! I was even willing to buy certain products like GAP that I find worth paying for and they didnt want to work with me? Im not sure if this is how alot of the used car dealers get down in the Southern California area but I have bought many used cars before up north and NEVER I REPEAT NEVER was forced to buy additional hidden products during the financing portion of the deal.. So you could imagine this being shocking to a person that has purchased many vehicles before.. Its frustrating that I was even willing to work with them and buy something extra but its not what they added by their own choice of making profit..He literally told me that they do this to make profit on the vehicle..I feel like these type of dealers should be honest and upfront about these things.. Just post the car with your true asking price like most dealers... I wasn't asking for a miracle just a good deal thats worth it. I understand dealers need to make there profits too but this is not the way to hit somebody with additional fee's like this .. I now completely understand why there are so many 1 star reviews for this dealership. I should have checked YELP first! I feel like I got baited into this entire deal with charm and promises that aren't truthfull. I have been in the car scene for decades and this act of business is disgusting just to make a deal. I really want to work this deal out with the owner and give a great review on here but time will tell if they work with me before I find a new dealer that respects customers with nothing but truth up front..There are plenty of used car dealers all over California that are honest with there pricing and dont hide markups in the financing paper work.. Im so disappointed in Alsbou Motors. I cant recommend a place like this to anyone in the market in Southern CA.. Just be cautious people.. read more

Alsbou Motors - None of this was mentioned during our conversation about the purchase.. 6k out of no where!? - Car Dealers Near Me - Riverside, California

First time buying a car and these people made that experience super enjoyable super easy to work with and overall good customer service whole time I never felt like I was being scammed I felt well taken care of everyone was super nice and helpful will definitely recommend to others read more

me promptly, made sure I was comfortable, and showed me the car I came to buy. Salesman Zade(?) was very knowledgeable and kind, very personable. I went in to talk numbers, the staff and manager did their salesmen thing but I stuck to what I wanted, thank them and left as they said they'd try to work with me. Less than an hour later they call me back, we got a deal very close to what I wanted. They cleaned the car and the rest went very well. They want to sell, you want to buy, they will make it happen. I read other reviews and was a little bit worried, but decided to give it a try. Especially as a woman, they didn't hound me. That was likely the best part and I went by myself! read more

Ahmad helped me buy my first car !! He was more than amazing and I recommend everyone use this place !! Customer service is the best in town by far!! read more