On March 11th I took my 2019 traverse in for some rattling noise coming from what I thought was the…read moremufflers. I was greeted immediately by Craig, and my vehicle was checked in to be serviced. Craig explained the process and made sure he got my vehicle serviced quickly. On top of this, I had a work meeting to get back to, so they quickly arranged a ride home. I forgot the name of the gentleman who drove me home, but he was very professional and nice to make small talk with. The work was done above and beyond what was needed based on the warranty and ready by noon for pick up. My vehicle is driving great. Dealerships can get a bad rep when it comes to servicing your car, but after my experience at this location, I am very pleased.

I would not recommend this dealership. I was told by the man I originally spoke with (he had a…read morestrong accent) that he would speak with his manager about a car I wanted. He never got back to me. I had to text him for an update and this man named Jason responded. He was so passive aggressive with his responses , I didn't even bother to move forward with any sale. He didn't care to assist/direct me to something that may be better fit. He had nothing but flat responses. He claimed to be a manager, I can't imagine a person like that as a manager, he ran me out. Ultimately, the short experience I had with this dealership was bad enough. As I shop for a new vehicle, I was able to meet and speak with other salesman from other locations and they were way more helpful.

I can honestly say working with Emilio Salazar at Riverside Toyota made the entire car-buying…read moreexperience smooth and stress-free. I was buying a 4Runner, and from start to finish Emilio made the process easy and comfortable. Walking into a dealership, you never really know what you're going to get. Pressure, runarounds, back-and-forth games. But from the very beginning, Emilio was professional, transparent, and genuinely focused on helping us. He took the time to answer every question, worked hard to get us the best deal possible, and never made us feel rushed or pressured. He also spent time getting to know us on a personal level, which made the experience feel genuine and not just like another sale. Whenever I would have any issues, I could reach out to him and he would respond quickly and make sure everything was taken care of. That kind of follow-through is rare and shows he truly cares about his customers even after the sale is done. Emilio goes above and beyond. If you're buying a Toyota in Riverside, do yourself a favor and ask for Emilio Salazar. You won't regret

WARNING: We experienced unethical, predatory, deceptive, aggressive, and illegal sales tactics at…read morethis dealership! Our son asked us to meet him at Riverside Toyota to help purchase his first car, a used Corolla. After a long wait and two other salesmen, we were finally assigned to Emilio. We test drove the car and agreed to discuss terms. Before running credit, the sales manager offered a 12.99% interest rate, which was extremely high. We explained another dealership had already offered a much lower rate at 6%. They agreed to match the 6% with approved credit but snuck in a $5,000 car alarm that appeared only in tiny print. We demanded the alarm be removed and agreed to let them run a credit check at 6%. They then requested pay stubs, bank statements, proof of insurance, and W2s, which we found unusual. While credit was being run, my husband went to the restroom. During that time, Emilio motioned our son into a back office without explanation. When my son did not return, we went looking for him and discovered they were having him sign paperwork he believed was for the credit check, not a purchase contract. No explanation to what he was signing, and he was not told he was signing final documents. Temporary tags had already been printed. No final terms had been agreed to or presented to us after the credit check. They completely took advantage of our son's lack of experience. The finance person later claimed they had secured 4.99% financing, but refused to show paperwork, and would not show what had been added. We asked three separate times to see the paperwork and were refused each time. The price of the car did not go down, yet the payment stayed exactly the same as what we had discussed at the higher 6% rate. We clearly stated that we were no longer buying the car due to this and that the deal was not binding since the vehicle never left the dealership. We asked that all paperwork be shredded and our information removed from their system. They hesitated and continued to pressure us to finish the deal, even after we asked to speak to a manager. We had to firmly and repeatedly demand that all paperwork be shredded and all information removed. Clearly, making money is more important than customer satisfaction at this dealership.

Riverside Hyundai always impresses. I always bring all of my cars here for service and every time…read moreI'm blown away with their hospitality and communication. I always go with David Ruiz because he knows me best. It's gotten to the point that I don't even have to request things like times, no free car wash (I just personally enjoy doing that myself) and he remembers every time. David, like the rest of the staff is extremely kind, professional, honest and will always take care of me. Even the sales team is more than friendly and won't pressure me whether or not I'm looking at a car to buy. I always feel welcome in their location and since the refresh, this place is more beautiful than ever. Also shoutout to their coffee machine in the waiting area. Absolutely delicious!

I am extremely disappointed with my experience with Riverside Metro Auto Group. From the very…read morebeginning, I feel like I was misled during this entire process. I specifically asked the salesperson through text messages if the warranty was through the dealership or a third-party company, and I was told in writing that it was through the dealership and "not to worry about it." Looking back now, that was completely deceptive and I would strongly advise anyone buying a car here to be very careful with what they sign and not rely on statements made during the sales process. The vehicle started having problems almost immediately after purchase and was repeatedly back at the dealership for repairs. What makes this even more frustrating is that these issues occurred within the initial 30 days after purchase, where the repairs should have been handled completely at no charge. Instead, they are using my third-party warranty and only covering the deductible. That honestly feels very deceptive to me because now my warranty is being used up for problems that started right after buying the car. I bought this vehicle because I needed something reliable for my family and within my budget. I work hard for my money like most people do, and I do not have unlimited disposable income like big dealerships and corporations. The vehicle has spent more time at the dealership than with me since purchasing it. To their credit, they did provide me with a courtesy vehicle, but I am limited on mileage, which defeats the purpose of even buying my own car in the first place. I bought a vehicle so I could drive freely without restrictions. The communication has also been terrible. Before the sale, they constantly contacted me and treated me very friendly just to make the sale. But once the problems started, it became extremely hard to get a hold of anyone. It should not take negative reviews just to receive updates or responses about a vehicle that I am paying for but barely able to drive. I am not writing this review because I am angry. I am writing this because I am disappointed. I genuinely tried being patient and understanding throughout this process, but honesty, communication, and accountability matter. I will be attaching screenshots and service records for transparency so people can make informed decisions before purchasing from this dealership. From the date of purchase on September 19, 2025, up until today, May 7, 2026, the vehicle is still being worked on.

HUGE thanks to Anthony for helping me purchase my dream family car!! Made the sale go sooooo…read moresmooth. He gave the best customer service. He was knowledgeable and definitely knew exactly what he was talking about, energy and attitude were on point!! I would definitely recommend Riverside Honda for your future car purchase and ASK FOR ANTHONY, Riverside Honda most definitely earned a customer for life.

This is the third time I've tried to leave a review about my experience here, and previous ones…read morehave not remained posted. That alone should raise concerns. My experience with this dealership was extremely frustrating. I did not feel that my concerns were taken seriously, and despite being contacted after my initial review, no meaningful effort was made to resolve the situation. At one point, I was warned about potential "defamation" for sharing my experience. That response felt inappropriate and discouraging, especially when I was simply trying to communicate what happened from my perspective. I was also repeatedly contacted by a salesperson even after I made it clear I was not interested, which added to the negative experience. If you are shopping for a car, I strongly recommend taking your time, comparing offers, and considering financing through a credit union or outside lender so you have more control in the process. Overall, I would not return here based on how my situation was handled.

I cannot say enough great things about Mercedes-Benz of Riverside. I recently leased a vehicle…read morethere and was so impressed that I referred my sister--who also ended up getting her car from them. Hands down, they offer the best deals. I live over 60 miles away, and it is absolutely worth the drive. This dealership is the sole reason I am able to lease a Mercedes-Benz every time my lease is up. Like most people, I always contact multiple dealerships to make sure I'm getting the best possible deal. Without exception, no other Mercedes-Benz dealership even comes close to what Riverside offers. The pricing, transparency, and professionalism are unmatched. Manager Hae truly goes above and beyond to make things happen, and it shows. Rafael, the salesperson who helped me, is an absolute sweetheart--straightforward, efficient, and refreshingly honest. No games, no wasted time, no pressure. I told him exactly what I wanted, and the very next day I was there picking up my car. If you're looking for a Mercedes-Benz, I highly recommend working with Rafael and the team at Mercedes-Benz of Riverside. You will not be disappointed.

Please avoid this dealership. I love my car but I wish I knew who I was getting in business with…read more They are not helpful and give you the run around when you have issues with your vehicle. My digital extras have not worked since I purchase the vehicle May 2025. I took my car in twice to the dealership since they have to reset the application in the vehicle. Every time they claim that it is fixed and it will take 24 hours to update on the app. Well the app just spins and I am unable to use any of the features in car since the app is not working.

Looking for a new car? Look no further. Contact Rudy at South Coast Auto Brokers!!…read more After sending an inquiry on Yelp, I received a response in less than 10 minutes. Rudy asked me to submit my vehicle inquiry and specifications on his company website and once I did, Rudy went straight to work. He worked diligently throughout the day, contacting his network of dealerships and kept me in the loop. He found the perfect car with every option I asked for. Matter of fact, the car was optioned even better than what I asked, all within my budget. By 7pm that evening, I was able to get my wife into her new Lexus RX350. My wife loves her new ride. Happy wife = happy life. Thank you Rudy for everything. You have definitely earned a lifetime client. Will be reaching out again for my next car purchase.

Another 5-Star experience with South Coast Auto Brokers and Rudy. He's an absolute Ace and his…read moreresponsiveness and excellent service to his clients is above and beyond. Rudy knows the car business inside and out and will handle all aspects of the purchase, including the trade-in. Through his contacts, he was able to get me top dollar on my trade-in and more than I would have gotten on my own. When the day of delivery came, the buyer came with a tow truck, some standard paperwork for me to sign and a check for my equity. Amazing! Thanks again, Rudy and South Coast Auto Brokers for another 5-Star experience. Looking forward to doing business with you all again!

I've always wanted to own a Crown Victoria Police Interceptor for many years. Got recommended a…read moredealership by a friend who also owns a Crown Vic. Checked out their listings and saw a super clean Vic with relatively low miles and low idle hours. Went to the dealership and met Antonio, who let me test drive it and I instantly fell in love. It was my first time financing a vehicle and Antonio helped me out and was able to get a loan through my credit union. Was super easy and quick. Would definitely recommend CarSmart and Antonio for anyone looking to purchase a vehicle.

Wow......what canI say about this dealership. Excellent? Fantastic? How about all of the above. So,…read moreI'll just be honest here. I went in with bad credit hoping that this dealership would finance me a p71 crown victoria. I didn't have high hopes because of my credit situation but, I still gave it a shit anyways. I didn't beat around the bush and neither did they. It took about 3 days in order to try to get a deal worked out for me and they went to every avenue and every corner to try to make this happen for me which let's be honest, a lot of places would have given up on me a long time ago. I get it, an old cop car through most banks would not qualify for financing BUT, it's the car that I wanted. Antonio brought me in sat me and my wife down and laid it all out on the table with nothing to hide and I not only appreciate that but, I respect that as well. That has to be the absolute fastest I've EVER gotten a car from any dealership ever! There were no hidden fees, no bs and no drama. I am beyond Appreciative for Antonio taking the time explain everything to me and my wife and for having the patience to deal with us. If you want not only a beautiful looking p71 BUT, an extremely dependable one and well that hasn't been beat to hell, this is definitely the place to go. I stand on that!

We ordered our new Lexus NX 350h to our specifications in September…read more It arrived sooner than expected! We picked it up on Christmas Eve, Dec 24th. The process was amazing! We love our salesperson Luis Ramirez. And the guy that took care of us in finance, Raphael was the best! Everything was very smooth. Would highly recommend Lexus of Riverside!

This dealer is a very nice dealer. Updated, clean, modern. Offers decent coffee machines and…read moresnacks. Michael and Raf were the one that my family went thru to purchase a NX350h.They were able to match another dealer price, saves me a drive. Michael was nice, tried to make it quick and easy as possible. Raf was quicky and fun, got thru fiance with no trouble at all. After all that, the problem started. We noticed various stickers around the car that should have been removed thru detail, tells me that they did not spend as much time of the vehicle. We also noticed that there were white specks on the good, most likely from the delivery film for transport. They offered to detail again the next day. No big deal right? I bought the vehicle back the next day after nearly 2 hours of traffic, all just for them spend 1hr and a half to clean only the hood, even though I was promised verbally a total re-detail. Whatever, did not want to deal with it any longer, so I went home. The vehicle was parked in the garage for 2 days, tonight I opened the garage to get something, then I noticed that there were scratches on the Hood, in the area the white specks were. I only saw it because the light from the garage opener hit it just right. Really really frustrating.

Five-star experience with Mark Decker at BMW Riverside…read more We never even stepped foot in the dealership--Mark handled everything remotely, and it couldn't have been smoother. From the first conversation to final delivery, he was professional, responsive, and incredibly easy to work with. He took the time to understand exactly what we wanted, answered every question clearly, and made the entire process feel seamless and stress-free. No pressure, no back-and-forth--just straightforward, honest service. The vehicle was delivered right to us, which made the whole experience feel elevated and effortless. Mark truly went above and beyond. If you're looking for a modern, no-hassle car buying experience, ask for Mark Decker at BMW Riverside. Highly recommend!

*****Wael Elassal -Ask for this guy! *****…read more From the moment I stepped onto the lot, Wael was all smiles and made me feel right at home. No pressure at all! I was in and out in just half a day--seriously a record compared to my past dealership experiences. I took my family out to lunch as we came in mid morning and when we got back, everything was ready to go. Wael was super patient and attentive, answering all my questions and showing me a bunch of cars. Just a few signatures, and I drove off in the car I wanted at the price I needed. If you're looking for a great experience, head to BMW of Riverside! They have an excellent manager and finance guy too. Couldn't be happier!

Carl and his team were so helpful! We never felt too pressured and were confident that they could…read moremake the numbers work out in the end. They listened to the things we had to say, took it into account, and made it work out in the end! No one likes going to buy a car at a dealership, but Carl, his supervisor, and the finance team made it as smooth and quick as it could be. Thanks guys! I compared the price they sold us with listings of the car afterwards when we got home and it was VERY competitive :)

My husband and I were interested in test driving an EV. Carl and his team were so knowledgeable and…read moremade us feel confident in financing an EV with them. Their charisma and genuine goal to help me and my family meant a lot. thank you guys sooo much!!! definitely recommend. From, The Taon Family