Edwin helped me out to purchase my first vehicle and it was taken care of smooth and fast like how…read morethings should be. Edwin was super helpful and such a great guy, very respectful I would definitely recommend buying your car here!

Pedro and his family went beyond customer service with me. Im very happy with my car and the…read moreservice Pedro provides. I will definitely tell others about this place if they need to buy a car. I will always be back. Thank you Pedro.

STAY AWAY FROM THIS SCAM! DRIVE 5 HOURS TO ARRIVE TO A LIE!…read moreThe price online is not the actual price because every vehicle has already been fitted with $4000 worth of "dealer upgrades" so when you go in hoping to negotiate down they start negotiations by increasing the starting price. In my case they started with a car listed for $40k, I offered $32,500 plus my trade in valued at $8000. The new guy I was working with (Joseph) was determined to waste my time practicing his script on how the price was actually $44000 because those little plastic stickers they put on the edges of the doors and under the handles to prevent dings are an added upgrade worth $900!!!!! The sales team was so dodgy that Joseph went into the office to discuss my offer with the manager and instead of even coming back out they HID IN THE OFFICE like children and called another salesman behind us to come over and say the price was $48000!!!! I was baffled how they kept increasing the price thinking this was negotiating. We left while the manager and Joseph hid in the office. AVOID THIS PLACE AT ALL COST!! I got exactly what I wanted for a great price at the next dealership and wish I had not wasted my time being belittled and scammed by these cons.

This company is a bunch of scammers. I would not recommend this company to anybody at all. They…read morestill haven't fulfilled the dues of my contract and I been calling and chasing after them for months. They been ducking and dodging me for MONTHS and been lying to me to be since I before I signed my contract. They sold me a car that priced one way on the internet and priced differently in my contract. Nobody made communication with me until after I signed the contract. The car the sold me died twice before I drove it off the lot and then once again after they replaced the battery. They claim it had new tires and one of them popped. I took it over to honda in San Bernardino and they told me I was sold a car with 4 different tires on it. Now I have to pay out of pocket for new tires. Don't waste your time

My wife and I decided to buy a Mazda CX-5, we looked around and because Hertz did not have any, we…read morebought here. Price was fair for the miles and condition, so brought wife and kids to Avis to buy. Took it for a quick test drive, checked it over, inside and out and told Twonya that we wanted it. The night before, I had spoken to her about putting the car in both mine and wife's name. After test drive, told Twonya we will take it, she then gave info to George (manager/paperwork guy) and we waited over 20 mins, there was no other customers in dealership. We did a viral sales with girl back east to sell us more extras unnecessary for a car only 1 yr old and under factory warrantee for 2 more years. Twonya brought out the pad to sign all paperwork, but my wife's name was not on the documents. I told Twonya, she then went to George to let him know, she did not tell him we needed both names on registration. Gave George my wife's drivers license, then another 20 plus mins. Twonya comes back, back to pad to sign, George misspelled my wife's middle name, only 3 letters but spelled wrong. George was not happy about that but was his fault. Another 20 plus mins, finally got the right names, spelled correctly. Signed all paperwork, handed over check, they cleaned up the car, put temp plates and ready to drive away. Took over 4 hrs, meanwhile kids sitting in lobby all this time. Twonya is very friendly, very helpful, George was not happy that morning but when I had issues after we left dealership, he was very helpful and friendly and took care of us.

Twonya helped us with our car purchase this week. (2025 Mazda CX-5)…read more She was great to work with and we avoided the usual car sales nonsense that seems to be prevalent these days. Thanks!

I don't recommend this used car dealer, I called a few days earlier to make an appointment for…read moreSaturday morning 11am. I showed and started looking at a vehicle that I've been looking for and a rude salesperson asked what is there I can help you as if I was not there to buy a vehicle. I asked what is the price for this vehicle he replied with the amount and I simply said hey I'm looking to buy it CASH in hand. So I said look I'll buy it cash what is your final price. He replied and simply walked away ignoring us as if we're not there to buy a car. Don't recommend this used car dealer at all. Save your time and don't deal with rude salesperson.

Just purchased Chevy Silverado at a really good price. The owner Paul is one of the most pleasant…read morecar salesman I've ever met. I definitely recommend him.

It's an amazing dealer and great customer service thank you and I will recommend and others…read morecustomers

This place is horrible! From the service to the quality of their cars!!! If you drive by fast youll…read morethink the cars are nice but if you actually stop by and see the garbage they have on their lot youll leave very disappointed!! And on top of it all they have a rude teenager with horrible attitude and incompetent customer service dealing with customers. Save your time and go elsewhere! Seriously no reason for a salesperson to act as indifferent about their job as she did! And no product knowledge either!!!! Waste of time

Process was fast and smooth great people and overall experience first time financing a vehicle and…read morecouldn't be happier with the outcome

Wasn't able to work out a deal, but the main people helping me out were very friendly and…read morestraightforwards. Good experience overall, would recommend to check out in person if you're considering buying from here.

JJ and Renato are some of the best people I've met and they were not just honest with me, they gave…read moreme advice to work out the best deal possible. I was in a tough spot and needed the right car. JJ has been in the business a long time and wants the best for his customers. As he was pulling strings, Renato was making sure I loved the car I chose and said if I didn't, he would find me the right car as soon as possible. JJ saved me 600$ a month and for that I'm grateful. I was able to grab a 2021 Kia Rio S.

JJ was great. He didnt come off fake or pushy when I purchased my car. He worked with the numbers…read moreto try and work with the best monthly payment, which isnt bad at all. I have had the car for a couple of months now and so far I am satisfied.

Second time doing business with Pacheco's auto highly recommend very helpful and caring very family…read moreoriented

I am so blessed to have the nicest car I have ever owned. God is so good and He allowed you both…read moreto be part of that . Thank you for the way you do business and treat the customer with ultimate respect. I can't say enough good about your great customer service. Thank you

The sales manager Polly, was phenomenal! She made everything a breeze with all the paperwork and…read morecooperated with our budget and financing terms. Would definitely come back here if I ever need another car in future! The interior of the car was in really good condition with very minor damage such as the headrests and the arm rests and exterior damage was just a couple scratches but honestly for a 2013 Lexus with 103k miles is a STEAL. Carfam provided us with spare keys and carted reports of all the detailed maintenance which was much appreciated! Carfam even included an extra $20 on them for you gas! I have never been to a dealership where do they do that and it made it all worth while. Thanks again!

CarFam is the best!! Phally Keo, "Internet Specialist," was absolutely amazing. She was able to…read moreanswer all of my purchasing questions through communication by text or by cellphone conversation. She even took the time to send me pictures and videos of the vehicle I was purchasing. What made this purchase for me even more amazing was that I lived 4 hours away from the CarFAM DEALERSHIP. Estefania the sales representative at CarFAM was amazing as well. She was able to complete all the paperwork in record time. She also made the processes seem so simple. I have purchase many cars in my 66 years of life - With other dealerships it always took to long to complete simple paperwork and made the process even more difficult. Youhan the finance manager was very helpful in assisting me get the best value for my purchase. He searched and found me the best rate for my purchase and even managed to save me a few extra bucks when my own financial institution could not. If you're in the market for a vehicle CarFAM is the place to visit. EVEN IF YOU LIVE 4 HOURS AWAY AS I DID.