STAY AWAY FROM THIS SCAM! DRIVE 5 HOURS TO ARRIVE TO A LIE!…read moreThe price online is not the actual price because every vehicle has already been fitted with $4000 worth of "dealer upgrades" so when you go in hoping to negotiate down they start negotiations by increasing the starting price. In my case they started with a car listed for $40k, I offered $32,500 plus my trade in valued at $8000. The new guy I was working with (Joseph) was determined to waste my time practicing his script on how the price was actually $44000 because those little plastic stickers they put on the edges of the doors and under the handles to prevent dings are an added upgrade worth $900!!!!! The sales team was so dodgy that Joseph went into the office to discuss my offer with the manager and instead of even coming back out they HID IN THE OFFICE like children and called another salesman behind us to come over and say the price was $48000!!!! I was baffled how they kept increasing the price thinking this was negotiating. We left while the manager and Joseph hid in the office. AVOID THIS PLACE AT ALL COST!! I got exactly what I wanted for a great price at the next dealership and wish I had not wasted my time being belittled and scammed by these cons.

This company is a bunch of scammers. I would not recommend this company to anybody at all. They…read morestill haven't fulfilled the dues of my contract and I been calling and chasing after them for months. They been ducking and dodging me for MONTHS and been lying to me to be since I before I signed my contract. They sold me a car that priced one way on the internet and priced differently in my contract. Nobody made communication with me until after I signed the contract. The car the sold me died twice before I drove it off the lot and then once again after they replaced the battery. They claim it had new tires and one of them popped. I took it over to honda in San Bernardino and they told me I was sold a car with 4 different tires on it. Now I have to pay out of pocket for new tires. Don't waste your time

Twonya helped us with our car purchase this week. (2025 Mazda CX-5)…read more She was great to work with and we avoided the usual car sales nonsense that seems to be prevalent these days. Thanks!

Twonya helped us with the purchase of our 2025 Mazda CX-5 and we absolutely love it! No haggling…read moreabout price and no issue purchasing with our credit union pre-approval. Easiest car purchase experience. Thank you again!

I don't recommend this used car dealer, I called a few days earlier to make an appointment for…read moreSaturday morning 11am. I showed and started looking at a vehicle that I've been looking for and a rude salesperson asked what is there I can help you as if I was not there to buy a vehicle. I asked what is the price for this vehicle he replied with the amount and I simply said hey I'm looking to buy it CASH in hand. So I said look I'll buy it cash what is your final price. He replied and simply walked away ignoring us as if we're not there to buy a car. Don't recommend this used car dealer at all. Save your time and don't deal with rude salesperson.

Just purchased Chevy Silverado at a really good price. The owner Paul is one of the most pleasant…read morecar salesman I've ever met. I definitely recommend him.

It's an amazing dealer and great customer service thank you and I will recommend and others…read morecustomers

This place is horrible! From the service to the quality of their cars!!! If you drive by fast youll…read morethink the cars are nice but if you actually stop by and see the garbage they have on their lot youll leave very disappointed!! And on top of it all they have a rude teenager with horrible attitude and incompetent customer service dealing with customers. Save your time and go elsewhere! Seriously no reason for a salesperson to act as indifferent about their job as she did! And no product knowledge either!!!! Waste of time

Wasn't able to work out a deal, but the main people helping me out were very friendly and…read morestraightforwards. Good experience overall, would recommend to check out in person if you're considering buying from here.

I was car shopping online and contacted Johnny at Diamond Auto Exchange. From the outset, Johnny…read morewas professional, polite, kept me in the loop for a particular car, and then scheduled me for an appointment. Johnny made it easy. On arrival to the dealership, I met Claudia and she was fantastic! She showed us the car, answered all our questions, didn't pressure us, and understood we were still in the process of looking. I recommend Diamond Auto Exchange

Staff was friendly and knowledgeable about every question and detail we had. Gracie was who first…read moreapproached us as soon as we entered the lot. She was super helpful and got us into a test drive immediately. We then sat down and talked to JJ and his energy was very welcoming and not pressuring AT ALL! Both were positive and brought us into an amazing positive calm atmosphere. JJ was blunt and honest about every step and was able to match what we were looking for! After all the phone calls with banks and finance talk, we were thankfully able to close the deal and walk out with the price we are looking for! All parties are happy and they offer an amazing warranty as well into our closing price! Process was easy not stressful at all and very happy with our car purchase today! Definitely will come back for our next vehicle and will talk to Gracie and JJ again!

Huge thank you to JJ and Renato for taking such great care of me! They made the whole process super…read moresmooth -- from finding the perfect car to getting me financed with no stress at all. Professional, helpful, and genuinely great people. I highly recommend working with them!

Second time doing business with Pacheco's auto highly recommend very helpful and caring very family…read moreoriented

I am so blessed to have the nicest car I have ever owned. God is so good and He allowed you both…read moreto be part of that . Thank you for the way you do business and treat the customer with ultimate respect. I can't say enough good about your great customer service. Thank you