| Ask for Twonya Hill Twonya Hill completely transformed what I expected a car-buying experience to feel like. From the moment I arrived, she was transparent, patient, and refreshingly genuine. There was never a hint of pressure or sales tactics. Instead, she offered clear information, honest guidance, and the kind of kindness you can't fake. She went far beyond simply "helping me buy a car." Tanya listened, explained every detail with clarity, and made sure I felt confident and supported at each step. It truly felt like working with someone who had my best interest at heart. Her professionalism and care made this the smoothest and most stress-free purchase I've ever made. If you want a car-buying experience rooted in trust, integrity, and real human connection, go see Tanya. Avis is lucky to have her -- and I'm grateful I got to work with her. read more

I paid cash for a 2024 Ford Explorer AWD, so I certainly could have afforded a $599 'Carefree Paint' application if I wanted it--but I didn't. Beware of this fraudulent add-on. Twonya, Jay, and George (the manager) conspired to add this treatment to my bill without my consent. I told them I never asked for or agreed to this bogus $599 charge. The contract explicitly states it is 'Optional,' yet they slipped it onto the sales agreement and taxes page anyway, even after I opted out of ALL maintenance plans and extras. Why would I agree to a high-priced paint service when I have a cousin who details cars for a living?AI also asked for proof that the service had actually been performed, they couldn't provide anything! No paperwork, no calendar entry, and no proof it was ever done. Total crooks." Avis Car Sales claimed my car had a thorough inspection. A month later, I took it to a shop and oil was black with sludge, air and cabin filers were black and extremely dirty. Lies, Lies, Lies. read more

Avis Car Sales - Used Car Dealers Near Me - Colton, California

I had the best car buying experience here. Twonya was very helpful and made it a pleasure to buy a car with no pressure tactics.

Tonya was such a pleasure to work with. Helped me pick the right car and made this car buying such a pleasant process. I would recommend this store to friends and family. read more

My wife and I have never financed a car before today. When our 2013 Hyundai finally gave out we made the decision to get a newer car and understood that we would need to make payments for it. Before we went to a dealership, we researched what car is great for families in the aspect of reliability. The Volkswagen Tiguan se caught our eye. The first dealership we went to was a Volkswagen dealer. We looked at a 2022 Tiguan SE. We loved the way it felt so we ran some numbers, but because we were first time buyers, we got a really high rate and high monthly payment. So we went looking somewhere else. This lead us to DriveTime...long story short, DO NOT GO TO DRIVETIME! I called in to see If they had the Tiguan se and they said they did, but when we arrived, there was no Tiguan. We should've left then but they convinced us to look at another car. Then the gave us an estimate of monthly payments for a 2019 jeep compass w/ 83k miles... $600/mo, no thanks. Left them and found Avis Colton. The moment we walked in the lot to look at some cars we saw the Tiguan. After wondering around the lot for some time, Twonya (the "w" is silent) came out and introduced herself to us. We felt welcomed and seen. She asked if we wanted to test drive so we did. We fell in love with the 2024 Tiguan se. After the test ride, Twonya brought us in and didn't go straight to numbers, she wanted to make sure that we were going to be purchasing the right car for our needs. We had loved the car and were ready for numbers but we were nervous for the rate and monthly because of being first-time buyers. Twonya came back out after running numbers and we got a better deal than both of the dealerships before us. We agreed and became a Tiguan owner all thanks to Twonya. Go here for a car, ask for Twonya and she will take care of you. If you're reading this Twonya, thank you so much for your excellent customer service. We will always remember you for the experience you gave us. read more

Avis Car Sales - 2024 Volkswagen Tiguan SE - Used Car Dealers Near Me - Colton, California

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Ken the salesman was nice. George the manager was extremely rude after we said we wanted to buy a car so we left. I do not recommend this dealership. read more

Just purchased our Jeep Wrangler 4xe! Bill helped us out making the process simple and straightforward. We were out of there within 3 hours. Thanks again! read more

Avis Car Sales - Used Car Dealers Near Me - Colton, California

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Tonya Hill & her partner were excellent, She was a awesome salesperson,she not like regular salesperson just trying to make a sale, she cared about us wanting the vehicle, she was not pushy. She was excellent I would give her 10 stars is I could on here. We kept her after closing time and she still had that beautiful smile on her the entire time. We had to go back in morning & both our arrival time, she greeted us with smiles and respect. If your looking to buy at Avis, Tonya Hill is your go to person. She explained everything and made sure i got what i wanted, She got a A+ in our sales.. Thank you Twonya,her partners and Avis. read more

Got my first car here when I was still new here in the US and the whole process was a nightmare. I should've researched first before getting a car to save myself from being taken advantage of. If you're looking for a car,please do yourself a big favor. Research first and equip yourself how to look out for all the red flags and stay away from this dealership . read more

Jay and Ilene were so amazing helping me get approved without a co-signer for the first time!! With a great monthly payment and warranty for my Chevy Malibu !! I'm so excitedddd all thanks to them. Super informative and patient. Highly recommend read more

My son bought his first car here, Twonya Hill helped us she was great. Process was easy, def will come back here for his upgrade in a year or 2! read more

We've bought 2 cars through Avis now, and both times were great. We worked with Ken Mobley, who was super friendly, honest & helpful. He has a very casual style and treated us like old friends. He showed us a bunch of cars and did a great job helping us narrow it down to one. George the manager was also very helpful, and worked hard to get us the best interest rate possible for our loan. We opted to get the $3,500 5yr / 60,000mi service plan (that cost varies vehicle to vehicle), just given that these are former rental cars. But if it's like the 1st car we bought through Avis, we won't end up needing to use it for anything major. The only thing I didn't like about our buying experience was the "assumptive close" on the $599 paint & interior warranty, which wasn't really explained to us in any detail or even offered as an opt-in/opt-out. Instead, it was just added to the cost of our car automatically, until I asked what it was & ended up declining it. But other than that, the team was really great to work with, and we were able to buy the car we wanted at about $5K less than a nearby used car dealership was charging for the same year / model (and that other dealership's car had 11,000 higher odometer than the one we bought at Avis). Will probably buy from these guys again the next time we need a vehicle. read more

Best car buying experience ever!! Hands down. Nash was awesome from beginning to end. George helped with getting great financing terms! They knew exactly what I was looking for and delivered with a smile! I recommend this location for their superior customer service, competitive prices, well maintained vehicles, and for overall satisfaction! Car buying can be stressful, but not here! I'll be returning for my next vehicle! See you soon! read more

Great place to purchase a car. George was helpful and made the experience simple and easy.

Avoid Avis Car Sales Colton - Go to Redlands CDJR Instead! 500 W Redlands Blvd, Redlands, CA 92373 I recently had a frustrating experience at Avis Car Sales. I specifically reached out to George to confirm the availability of a vehicle I was interested in. He assured me it was available, so I let him know I was on my way and drove over an hour to get there. When I arrived, I was told they had already sold the vehicle. This was beyond frustrating and felt like a complete waste of my time. Since I was already there, I decided to check out their lot and came across a 2022 Jeep Cherokee. Bill, who was attempting to be helpful, showed us the car. Initially, he seemed somewhat assistive, but when I told him I was ready to purchase it on the spot, his attitude completely changed. Instead of finalizing the sale, he said, "Oh, we can do it on Monday, just get here before anyone else purchases it." This made no sense--why would you let a serious buyer walk away without closing the deal? In hindsight, I'm glad they fumbled so badly because it led me to Redlands CDJR at 500 W Redlands Blvd, Redlands, CA 92373, where I had a completely different experience. From the moment I reached out, Mike immediately responded with a personal touch, sending me a video and answering my questions. Their team--especially Edgar and Benjamin--understood sales and how to treat customers. They were professional, accommodating, and genuinely went above and beyond. After purchasing my vehicle, Edgar even took the time to sit in the car with me and explain all the features in detail. It was clear they cared about ensuring I left happy and informed. If you're in the market for a vehicle, save yourself the hassle and skip Avis Car Sales. Instead, head over to Redlands CDJR, where the team truly knows how to take care of customers. https://www.redlandscdjr.com/?utm_source=GMBListing&utm_medium=organic&utm_campaign=googlebusinessprofile read more

Cut to the chase experience, Ken was transparent with fees and pricing. Angie in finance was very nice and helpful. Vehicles cleaner than big franchise dealerships. Don't waste your time, come straight here and ask for Ken! read more

Avis Car Sales - Ken the awesome salesman - Used Car Dealers Near Me - Colton, California

Customer service is nice but Ingot approved for a brand new Toyota w/ lower payments they what they were trying to give me. Got 3 hard inquiries from them for no reason read more

Had a great experience with the Avis Car Sales in COLTON, CA (horrible in Glendale). Avis in Colton provided superior service. I told them I was coming from Bakersfield (3 hours away) and made an appointment for a specific car. I explained the situation to Nash (salesman) and George (manager). When I arrived the car was out front washed and with a full tank of gas and a "sold" sign in the window. The paperwork didn't take too long and I appreciated the high level of service they provided. read more

they told my friend her time for pickup was for 12-1 we show up at 12:04 and they're closed, obviously we can see on the door that they closed at noon why was there even an option to pickup at the time, the customer service was helpful and gave us a full refund. Even if we had shown up right on time at 12 they woulda been closed. i'll get her to send me screenshots of her email confirmation later and i'll edit this w the pics read more

I wanted to write a quick note of my experience at Avis Car Sales in Colton. I have purchased several cars in the past and I must say; this was my best and easiest car purchase experience. After many calls and visits to other dealers I found Johnny and Steve were both incredibly helpful, friendly, and more importantly honest. I am thankful that during the whole process, I knew what to expect and there were no hidden surprises. The team did recommended I purchase an extended warranty but they did not push or force the sale; it was my decision to make. Since, I was purchasing a former rental car I decided to purchase an extended warranty for added peace of mind. I do not feel like I was ripped off. I believe the team were honest and provided a fair deal. Be honest with these guys and I am confident they will work with you for your next car purchase. The next time I need to buy a car, I will definitely consider coming to these gentlemen first. Thank you. *And Mike's a good guy too. Since he took the photo * read more

Avis Car Sales - Used Car Dealers Near Me - Colton, California

Great sale experience, then when I used my warranty for an axel leak with my local Toyota dealer , they found out that they put a aftermarket replacement- now either factory nor limited warranty will touch it , called Colton Avis where I bought it to explain and help with problem- they gave me the runaround Nash gave me supposedly corporate number to call , but it was to Tampa's sales department.... Stay clear from this place .... I hope corporate sees this .... read more

I literally bought a lemon and luckily they hired their Gm Kevin who knows about what bad business is and corrected it ! He should have been there since day one so all this could have been avoided . Might wanna look elsewhere for a cheaper car, but stick to places that have warranty!!! read more

My mother purchased a vehicle from this location in January. The sales department was good but the finance officer Angelica manipulated my mother into buying an extended warranty. On the same day of the purchased she called back to cancel the extended warranty and was unable to contact Angelica. She was told by the sales person Angelica would call her back. After month long of numerous calls and messages left by my elderly mother in an attempt to contact Angelica, I called and spoke with a salesman and was advised to go back to the location and sign cancelation papers. We were able to cancel the warranty and will receive a full refund which will take 4 to 6 weeks to receive. Customer service in the finance department at this location is one of the worst I have experience when purchasing a vehicle. More customer training is needed. read more

staff are unprofessional and very rude. I went to buy a car, but they didn't want to help me because I was Uber driver. Basically, they discriminate me based on my job. This is discrimination. read more

The sales people at Avis Car Sales in Colton are the stereo typical shyster car salesmen/ women. I was promised that a qCrysler had all the features my 2012 had that i traded in. It didn't. I'm so disappointed. I wouldn't recommend Avis Sales In Colton because who knows what else they'd lie about. read more

Avis Car Sales - Used Car Dealers Near Me - Colton, California

Johnny was a HOOT!!!. And made my experience very easy!! Angelica mastered the paperwork very quickly and the process was so simple. Don't be fooled by the appearance of their cubicle spaces... and sparse furniture or aesthetics... These people provide excellent service. Even when I returned the next day, Nash was first to offer help with reprogramming my remote. I couldn't be happier with my new car, and I strongly recommend there services to everyone!!! read more

Avis Car Sales - My new baby girl!!! - Used Car Dealers Near Me - Colton, California

My elderly mother rented a car from this Avis location yesterday. She was told the car was washed. But, as you can see from the video, the car wasn't washed. Also, the attendant assumed my mom knew how to drive the car. However....she needed assistance with using push to start. Please be equitable in your practices when assisting your customers. read more

I spent a full week looking for a car to buy. It was an exhausting experience until I found this place! The prices are incredibly fair and KEN MOBLEY was an absolute gem. You don't meet many people like him in this industry anymore. We didn't just talk about new cars but we also chatted about more! I found out he has a cool classic car, and he's been doing this for forty years.He's a really great guy and the only person and salesman I met during my car search that I felt confident enough to buy from. Thank you so much Ken! And thank you Avis! We walked out very happy customers thanks to the Avis team and Ken's help. read more

Avis Car Sales - Used Car Dealers Near Me - Colton, California

Nash, Johnny and the gang were fantastic! They are such a nice enthusiastic and pleasant group to deal with, and made the recent transaction I had for purchasing a new vehicle a very straightforward and fun experience. I would highly recommend dealing with them! The only downside I had was dealing with the manager of the Avis Car Rentals (located next door) which I have created a separate review for, but thankfully the manager had nothing to do with the car sales group. read more

I had a pleasant experience here our sales rep Townya was great as well as others who worked there..they let me test drive a few cars to find the right fit for me..then the transaction went very smooth..I felt the prices were competitive and alot of the vehicles had very good mileage..great place to get a pre owned vehicle.. read more

They gave me the wrong price, which I specifically asked for the total price with tax and license! I went all the way down there to purchase the vehicle. I already had gotten the pre-approval from my credit union. This is false advertising . I have the text to prove it! I will definitely not keep quiet about this. It is in writing and I have it on my phone. I DO NOT recommend this place. They give you false information just to get you down there. The price difference was around 2k for me. It's too bad there are people like this doing business. I only wish that I could take away the one star read more

Got Approved on 0 down with No Credit. I only had to visit them twice. Great Service Great People They Took Care of Me. 5 Stars I Highly recommend this to anyone looking to get their own vehicle. Thank you Avis Car Sales. -Sincerely Remy M. read more

Avis Car Sales - Used Car Dealers Near Me - Colton, California

Went here about two months ago and had a super easy and relatively quick process. All the workers were exceptionally nice, honest and patient. A rather good selection of nice cars especially if you're just looking for a rental. read more

This review is solely for the sales department. What started out as a pleasant experience, has turned into a problem left for me to take care of. On July 27, 2020 I financed a vehicle I planned to give to my mother. Everything went smooth from test driving to signing my name. Willy helped me out and seemed pretty kind and very willing to get me in a vehicle. They did however try to get me to agree to pay for some sort of treatment that was already done to the vehicle (without me getting a chance to decide if I wanted it done or not) for $499. Apparently this treatment was already done to the overall vehicle, including the windows and inside, but I would not be charged for it. I opted out of paying the $499. I also asked Willy a few times if there was anything I needed to worry about, like fluids or any maintenance that needed to be done. He seemed a little unsure, but he believed everything was taken care of. After my mother had the vehicle for several days she tells me she can't see through the windows at night. After test driving the vehicle at night, I too noticed how incredibly foggy the windows were with the windshield being the worst. The signal lights and street lights were blurry, but when a vehicle drove past the opposite direction, I was nearly blinded by their lights because of this so called treatment added to the windows. Shortly after, I took the vehicle to a Chevy dealership to inspect. I also tried everything I could to remove whatever product was on the windows with zero luck. Upon further inspection, it appears some sort of round spinning brush was used to apply treatment which caused superficial scratches on the windows and car. I was also told that I would need an oil change since the oil's remaining life span was 19%. I was informed I'm going to need new tires and charging of the AC. There is a visible texture only at night that can't be felt, which makes the vehicle dangerous to operate at night. Two weeks later after trying to get into contact with the sales department, and being told someone would call me back, I finally get back in touch with Willy who isn't so helpful this time around. There was ZERO sense of urgency to respond to me or help me. His words came off very questionable. When someone who is used to speaking says "Umm" or "Uhh" a lot, it is a very telling sign they are unsure or aren't giving you the truth. I'm now left having to replace the windows out of pocket for some terrible treatment they chose to have done. Please learn from my experience and thoroughly inspect the vehicle before purchasing. I'm ending this review with saying, I will not recommend the sales department at AVIS in Colton. read more

DO NOT SPEND YOUR MONEY HERE.... DISHONEST AND UNTRUSTFORTHY... Was very surprised to find out they DON'T service their cars before they sell them..!! So this place sold me a Jeep with a giant oil leak even after they told me they fixed it... Waited 2 weeks to get my jeep because when I went to buy it I noticed an oil leak and brought it to their attention. They said they would have to send it to Ontario to the shop there that could fix it. So I canceled plans and waited 2 weeks for them to fix it and than deliver it to Firestone Auto Care. Because Avis just isn't trustworthy.!!! And have lied to us several times so far. George the manager told me it was the pan seal. Waited 2 days for Firestone to check it out and they said the oil leak was a well known issue and still very much leaking and didn't look like anyone had done anything to fix it. I am in my 50s and have bought a few cars in my time and this place is by far the worst.... From the sales to the Management worst liars and customer service ever. Really sad I had to give such a bad review. But if it helps someone else not get screwed than so be it.. Also look for more bad reviews on BBB, FTC and others.. And as for there response the number they left in their response is the rental customer service number and is useless. Much like the staff and management here. Also they say they do a 157 point inspection... They DON'T They didn't do a thing. My jeep needs new front breaks and rotors It needed to have all the fluids changed. The tires were worn weird due to lack of maintenance and alignment New tires were 1000.00 bucks honestly I can not say enough bad things about Avis car sales... PLEASE DO YOURSELF A HUGE FAVOR AND SHOP SOME WHERE ELSE........ read more

I called Avis car sales in Colton to look at in 2021 Hyundai Alantra, SEL and gray. When I arrived Nash and Hadi had the car pulled up front and ready to look at and test drive. Hadi explained all the accessories on the car and opened the hood and trunk. The car was in pristine condition, and we took it for a test drive. After the test drive, I like the car and next came the pricing. They were no-nonsense very honest upfront. No additional dealer, add-on fees! The whole transaction was very easy and hassle free! This a great place to buy a car! read more

Angelica, the so called finance manager, never returns calls and manipulates you into thinking you are getting a free warranty. i purchased a car 10/22 with this free warranty that was actually 3500. i have since requested it be cancelled and refunded and of course i get no response. it's now been 3 months and the refund has still not been made. the used car i bought for 26k is is only worth 21k. overpriced and dishonest dealership. stay clear of this place read more

They sold me a car last year with the wrong size battery. Who does that? I had to get a new battery and was informed that the battery I have isn't the right one for my car. By doing some searching of my own I realized they swapped batteries or something because this battery isn't meant for this vehicle. That is wrong. read more

Angelica and Ken took me through the entire purchase process from the beginning through the end. Between the two of them we covered all the bases: the test drive, the trade-in, the DMV paperwork, and the financing. Couldn't be happier. 5 Stars ***** read more

Great place to buy a vehicle! The entire staff was nice, knowledgeable, and considerate. Ken was helpful and positive that I would get approved with my low credit score and Angie made it happen with the help of their manager Kevin. Thanks again for the great service you all provided, especially to Ken for being positive and sharing his stories. read more