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    Avis Car Sales

    3.1 (77 reviews)
    Closed 9:00 am - 7:00 pm

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    2024 Volkswagen Tiguan SE

    My wife and I have never financed a car before today. When our 2013 Hyundai finally gave out we made the decision to get a newer car and understood that we would need to make payments for it. Before we went to a dealership, we researched what car is great for families in the aspect of reliability. The Volkswagen Tiguan se caught our eye. The first dealership we went to was a Volkswagen dealer. We looked at a 2022 Tiguan SE. We loved the way it felt so we ran some numbers, but because we were first time buyers, we got a really high rate and high monthly payment. So we went looking somewhere else. This lead us to DriveTime...long story short, DO NOT GO TO DRIVETIME! I called in to see If they had the Tiguan se and they said they did, but when we arrived, there was no Tiguan. We should've left then but they convinced us to look at another car. Then the gave us an estimate of monthly payments for a 2019 jeep compass w/ 83k miles... $600/mo, no thanks. Left them and found Avis Colton. The moment we walked in the lot to look at some cars we saw the Tiguan. After wondering around the lot for some time, Twonya (the "w" is silent) came out and introduced herself to us. We felt welcomed and seen. She asked if we wanted to test drive so we did. We fell in love with the 2024 Tiguan se. After the test ride, Twonya brought us in and didn't go straight to numbers, she wanted to make sure that we were going to be purchasing the right car for our needs. We had loved the car and were ready for numbers but we were nervous for the rate and monthly because of being first-time buyers. Twonya came back out after running numbers and we got a better deal than both of the dealerships before us. We agreed and became a Tiguan owner all thanks to Twonya. Go here for a car, ask for Twonya and she will take care of you. If you're reading this Twonya, thank you so much for your excellent customer service. We will always remember you for the experience you gave us.

    I paid cash for a 2024 Ford Explorer AWD, so I certainly could have afforded a $599 'Carefree Paint' application if I wanted it--but I didn't. Beware of this fraudulent add-on. Twonya, Jay, and George (the manager) conspired to add this treatment to my bill without my consent. I told them I never asked for or agreed to this bogus $599 charge. The contract explicitly states it is 'Optional,' yet they slipped it onto the sales agreement and taxes page anyway, even after I opted out of ALL maintenance plans and extras. Why would I agree to a high-priced paint service when I have a cousin who details cars for a living?AI also asked for proof that the service had actually been performed, they couldn't provide anything! No paperwork, no calendar entry, and no proof it was ever done. Total crooks." Avis Car Sales claimed my car had a thorough inspection. A month later, I took it to a shop and oil was black with sludge, air and cabin filers were black and extremely dirty. Lies, Lies, Lies.

    Amber N.

    Just purchased our Jeep Wrangler 4xe! Bill helped us out making the process simple and straightforward. We were out of there within 3 hours. Thanks again!

    Ken the awesome salesman
    Danny A.

    Cut to the chase experience, Ken was transparent with fees and pricing. Angie in finance was very nice and helpful. Vehicles cleaner than big franchise dealerships. Don't waste your time, come straight here and ask for Ken!

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    2 months ago

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    4 months ago

    I had the best car buying experience here. Twonya was very helpful and made it a pleasure to buy a car with no pressure tactics.

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    2 years ago

    Great place to purchase a car. George was helpful and made the experience simple and easy.

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    Page 1 of 2

    Ask the Community - Avis Car Sales

    If I buy a vehicle from a different location will they deliver it to to my nearest location?

    Hi Tracy, We cannot have a purchased vehicle delivered to our location but we can certainly have a… 

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    Review Highlights - Avis Car Sales

    George the manager was also very helpful, and worked hard to get us the best interest rate possible for our loan.

    Mentioned in 9 reviews

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    Mercedes-Benz of Ontario

    Mercedes-Benz of Ontario

    4.3
    (2.1k reviews)

    I've had a great experience with Mercedes-Benz of Ontario, especially with my service advisor Art…read more He has been amazing every time I bring my car in. He listens to my concerns, makes sure everything is documented and checked, and always keeps me updated throughout the process. Art is very helpful, professional, and goes out of his way to accommodate my service needs, including last-minute requests and making sure a loaner is available when needed. I drive from West Hollywood to Ontario because I know I'll receive great service. Thank you, Art, and the entire Mercedes-Benz of Ontario team, for always taking care of me and my vehicle.

    I had such a great experience purchasing my EQE at Mercedes-Benz of Ontario. From the moment I…read morewalked in, the entire team made the process feel easy, welcoming, and genuinely personal. Joseph Day was my sales rep and he was fantastic to work with. He was not like your typical "car salesman", instead, Joseph was super attentive, patient, and really made sure I felt comfortable every step of the way. I also worked with his manager, Jonathan, and the department manager, Andrew, and they were both incredibly kind and professional. What I appreciated most is that the experience didn't feel like a transaction. It felt more like I was being taken care of by people who actually wanted me to be happy with my purchase. That kind of service really stands out. I would absolutely recommend this dealership and especially this team. I'd gladly come back again in the future.

    Mercedes-Benz of Riverside

    Mercedes-Benz of Riverside

    4.0
    (1.2k reviews)

    We got our first Mercedes car from the Riverside site. Liliana Duran was super helpful. She found…read morea car we didn't know we needed it. She helped us to get a really good deal. She has been very responsive and helpful.

    Dear Walters Mercedes-Benz of Riverside Management, I am…read morewriting to express my profound disappointment with both the reliability of our electric vehicle and the level of customer service we have received from your dealership. Shortly after purchasing the vehicle, we experienced a serious battery-related failure that left the vehicle in your service department for approximately 30 days. Unfortunately, we are now facing the same issue for a second time. The vehicle has once again required battery-related repairs and has now been out of service for more than two months. What is most concerning is that on both occasions the vehicle lost all power while traveling on the freeway. This was not merely an inconvenience--it was a significant safety concern. Thankfully, both times I was close enough to an exit to safely maneuver the vehicle off the roadway. Had that not been the case, the outcome could have been far more serious. When purchasing a luxury vehicle, there is an expectation that the product will be reliable and that the ownership experience will be supported by a high level of professionalism, communication, and customer care. Unfortunately, our experience has fallen well short of those expectations. After two major battery-related failures and more than three months of cumulative repair time, we have lost confidence in both the vehicle and the dealership's ability to resolve these issues satisfactorily. We would appreciate a clear explanation of the ongoing problems with the vehicle, a definitive timeline for repair, and a meaningful resolution that reflects the seriousness of this situation. We chose Mercedes-Benz because of its reputation for quality and customer service, and we expect that reputation to be reflected in how this matter is handled. We look forward to your prompt response. Sincerely,

    Avis Car Sales - usedcardealers - Updated August 2026

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