1. OC Carz

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Santa Ana, CA

OC Carz

3.9 (44 reviews)
Closed • 10:00 am - 6:00 pm

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clean ride
Chris S.

Just bought my first car online (sorta) in my life. I've been searching for a very specific car (2005 Honda Element Ex AWD in Burnt Orange) for over 4 months now. After striking out left and right I decided to broaden my search to include Vegas and SoCal. I got a perfect hit on OC Carz for exactly what I was looking for and used a web form to ask if the car was still available. Moe called/emailed back right away and was really awesome to work with. He is very personable and professional with a relaxed style to him. If I wanted the car I knew I had to get on a plane and commit so needless to say I probably asked 1m questions but Moe and Reza always stayed attentive and pleasant. Long story short I rolled the dice, booked a 1-way flight to Santa Anna and Moe was there to pick me up at the airport in my "maybe" new ride. Everything they said, including what was right and wrong with the car was spot on. The car was spotless inside and out including a perfect carfax and autocheck. The purchase was as smooth and easy as could be and soon I was cruisin 6 hours on my way back home to AZ. Considering OC Carz had me somewhat over a barrel the minute they knew I was 1-way flying, they sure stayed honest and responsive through the whole process. They even text to make sure everything was fine with the car on the ride home. Good people for sure and I could not recommend them enough. Moe and Reza - Thanks for a great experience!

2004 Chevy suburban

Great customer service! Friendly staff! We called first and got the address sent through a text quickly after! Reza is the best, although we wanted a updated or newer model suburban; we couldn't afford it. Reza looked out for us and we drove off with a car we could afford and drove off the lot happy customers!

This is what is listed on the Carfax ad. I had never seen a Prius with a sunroof before or power seats so you bet I was incredibly excited.
Orly R.

I had the most awful experience with this place yesterday and I want to warn everyone to be alert and on their toes. I have been searching for a used car for two months now, after helping my roommate and another friend successfully find and purchase used cars, and my experiences with this spot was horrendous at best. I drove over an hour and a half to check out a '07 Prius and bring it to the Tustin Toyota for a pre-purchase inspection. I should have had the foresight when David told me over the phone that he had to ask his boss about me bringing it over to be inspected; surely people don't just buy cars without a professional looking it over? I will be providing photos of my text chats as well as photos from the Carfax ad where the car was advertised with LIES, as well as the sheet from the original purchase of the car where those features are not even listed. Specifically the features I was most excited about were the ones that were falsified: sun/moon roof, power seats, and parking sensors. I had yet to see those in any of the Prius' I checked out but thought in a Touring model it might be possible. Additionally, against my better judgement and still very interested in the car despite feeling lied to, I went to bring it over to the inspection. After checking in and communicating with David that they are backed up at the inspection and it could take an hour longer than we expected he mentioned to me that someone else is looking at the car later and I actually had to bring it back now, without an inspection, and completely breaking the contract we both signed that allowed me the car for that many hours. After a tumultuous phone call where my frustration and upset was met with hostility and yelling (not by David, he passed off the phone to his boss/owner at this point), I still had to wait for the car to be brought back to me so I could return it--at least I didn't already swipe my card to pay for the inspection. I was in the middle of expressing my intent to purchase the car despite their dishonesty when I was hung up on by the owner. This was an interesting tactic from a sales perspective. I was crying in the Tustin Toyota. I really wanted this car to work out but I couldn't be spoken to with such disrespect; it really was their lack of salesmanship and tact that cost the sale. Now, if this inspection did not show me thousands of dollars in repairs (the reason I did not buy the last used Prius I checked out) then I would have driven home with it. It became clear to me that something was wrong with the car that they did not want me to catch, otherwise why else would they not want me to spend about $200 of my car budget funds to ensure this car was completely ready to drive over 50 miles home. And why was the tire pressure light going off if they just did their own inspection and repair work on the car? I went back in my messages where David is suggesting that the Toyota technicians will find unnecessary work. The Carfax report seemed legit, but when walking around the car there were several inconsistencies that were simply not expressed in the photographs, suggestive lighting or maybe some minor issues not reported to insurance, because I had to attempt to re-clip or hit back into place the bumper on the front and back of the car. This was one of the worst dealer experiences I have had in this process, absolutely incredulous. I hope everyone heeds with caution because there are some absolutely shady business practices going on at this establishment. Best of luck to everyone in their car searches!

Robbie J F.

I just got a new job and I was searching for cars my wife and I didn't have the credit. We searched the Internet and look for places that helped people with bad credit like me. I spoke to Moe and he requested me a car that was decently price but with high mileage, I saw a different car it was a Hyundai Santa Fe and we needed the car. this one had decent miles it looks brand new and well taken care of I asked Moe if he can help me get this car he said he'll do his best call me back. he was able to make a deal and it was a great deal I went in he was very caring and made sure I was happy and that everything I want with the car was very good. the car I received is awesome I got everything I needed the customer service from moe and his manager were very prompt very easy. Definitely going back!!!

Best Evesment Ever ....

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6 years ago

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Reza B.

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2 years ago

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4 years ago

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3 years ago

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3 years ago

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8 years ago

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4 years ago

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5 years ago

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4 years ago

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6 years ago

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3 years ago

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4 years ago

If I could give Reza a 10 star rating I would! The best guy to go through for everything you need! He's the man. 100% recommend.

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5 years ago

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5 years ago

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4 years ago

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5 years ago

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9 years ago

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7 years ago

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6 years ago

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3 years ago

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10 years ago

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7 years ago

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11 years ago

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6 years ago

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7 years ago

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8 years ago

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6 years ago

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10 years ago

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9 years ago

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8 years ago

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9 years ago

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10 years ago

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8 years ago

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9 years ago

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8 years ago

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Page 1 of 2

Ask the Community - OC Carz

Review Highlights - OC Carz

“Moe was super helpful, he listened to exactly what I wanted/needed and got me into the perfect car!”

Mentioned in 7 reviews

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Subaru Orange Coast - Went in for service on my 2019 Ascent and left with a 2025 Ascent.

Subaru Orange Coast

(970 reviews)

Chris Baker made the process as painless as possible. Pros:…read moreChris let me drive a Crosstrek and a Forester even though I got there shortly before closing. Chris also prepared and emailed an offer with my trade, discount, etc. the following day without making me come down there and do the Negotiation Kabuki. More importantly, he's a genuinely friendly and personable dude, that doesn't give off the phony friendly vibe you often get. He was patient with me on the delivery and cut to the important stuff cause I have a short attention span. Chris listened to what my concerns were and made good recommendations. Cons: there is still a lot of crap you have to sign to buy a car, even if you are paying cash. The sales guy types up a bunch of stuff and prints out a bunch of paper. Then you go through and sign a giant paper stack with the sales guy. Then he has to take to *another* guy who types all that into *another* system. Then you have to digitally sign all this stuff again on a touch screen. General experience: I used to sell cars and so I did not do the F&I stuff or accept (most of) the "dealer options" which are essentially markups in disguise. The dealership is very nice inside, but both times I was there it was not very busy. On a Wednesday night I was the only non-employee in the place for most of the evening. My old car was a 2012 and, frankly, not remotely similar to today's tech laden transport. I was a little overwhelmed by all the unfamiliar safety and tech features and, after a bit, just focused on the road noise and ride (both of which were decent on the Forester and the Crosstrek. I went with the Forester cause it had more storage space for skis and whatnot and was only a little bit more money. Thank you, Chris!

An amazing car-buying experience at Subaru of Santa Ana-Orange Coast!…read more We had such a wonderful experience thanks to Asher and his Sales Manager, Rick! Both were incredibly personable, straightforward, and genuinely focused on making the experience easy and enjoyable. They gave us an unbelievable deal on my new Subaru Forester! Asher was fantastic from start to finish. He answered all of our questions, and I was especially impressed by his knowledge of the car. He even took the time to send me a personalized video of the Forester, which was such a nice touch and really helped me feel confident about the purchase. And he didn't stop there! At the end of the process, Asher walked me over to the parts department, helped me get a great deal on all-weather floor mats, and even installed them for me himself. Talk about going above and beyond! The finance process with Al was also quick, professional, and painless. Thank you, Asher, Rick, and Al, for such an amazing and personalized experience! We couldn't be happier with our new Subaru Forester. We'll definitely be back for another Subaru for the hubby soon!

Tustin Toyota - Toyota Sienna 2025

Tustin Toyota

(3.5k reviews)

We had a great experience purchasing our new Toyota RAV4 from Tustin Toyota.  From start to finish,…read morethe process was pretty smooth.  Tarek was wonderful to work with throughout the sales process. He was knowledgeable, patient, and never made us feel rushed or pressured into making a decision. They didn't have the exact color we wanted in stock, Storm Cloud. So we reserved one, and to our surprise, it arrived earlier than expected! Nathan in finance made the paperwork process easy to understand and efficient. He took the time to explain everything clearly without pushing unnecessary extras, which we really appreciated. Overall, this was a positive car-buying experience. Thank you, Tarek and Nathan, for helping us get our new RAV4 Plug-in Hybrid!

Extremely disappointed with my experience at Tustin Toyota. DO NOT go to Tustin Toyota if you don't…read morewant to deal with headaches and lack of knowledgeable employees. These people are supposed to be experts in this field since it is dealing with people's safety. But if they can't even get a simple ToyotaCare service right and instead make up their own incorrect recommendations, that is extremely concerning. Potentially wasting mine, OR YOURS if you come here without being knowledgeable of your vehicle needs. My truck was dropped off at 8:45 AM for a scheduled appointment. My service advisor, Victor Martinez, told me that because my truck had 23K miles instead of 20K, I could no longer use my 20K ToyotaCare service. He said I would either need to pay $79.99 for an oil change or use my 30K service, even though my truck only had 23K miles. That didn't sound right, so I asked Victor to show me the policy in writing. His response was, "I never said that" (about it being a written policy). After going back and forth, he finally spoke with his service manager and confirmed that he was incorrect. I COULD use my 20K service. Had I not questioned him, I would have unnecessarily paid for an oil change or burned my 30K service 7,000 miles early. That makes me seriously question how many customers are given similar information and simply accept it because they trust their service advisor. The shuttle experience was also a bit frustrating. Patricia Ortiz told me the driver would be back around 1:55PM. I specifically explained that if the shuttle couldn't reach me by approximately 2:15-2:20, I would take a Lyft instead. She reassured me it would. At 2:20, I called again and was told the driver had left about 10 minutes earlier. After another 20 minutes with no ride, I canceled and ordered a Lyft. The shuttle finally arrived at the same time as my Lyft. Patricia was also passive-aggressive and dismissive on the phone. Also, Tustin Toyota already knew my truck needed a recall completed. I had rescheduled this appointment twice, with the recall specifically noted. And they still had no parts available for the recall. In my opinion customers shouldn't have to research Toyota's policies and challenge their service advisor just to receive the services they're entitled to. The inaccurate information, poor communication, and lack of accountability made this an extremely disappointing experience.

Freeway Honda - 2025 Honda Prologue Touring SUV

Freeway Honda

(842 reviews)

Thank you, Freddy, for all your help and guidance! I've known Freddy for over 5 years, and he has…read morealways taken great care of me when purchasing cars for my daughters and wife. If you're looking for a great deal and, most importantly, someone honest and trustworthy, go see my boy Freddy at Freeway Honda! Freddy el Dominicano is truly the best. Thank you again, Freddy, for making my two purchases today such a smooth and positive experience!

Please be careful going to Freeway Honda. Please, google:…read moreAC issues with Honda cars. My family has purchased four Honda cars over the last twenty years. I consider us good customers. As far as service, we have been loyal to the dealerships to have all our work done as each of our cars have aged. Our latest Honda is a 2016 Civlc which has been under the care and tutelage of Freeway Honda in Santa Ana, California. In 2023 we noticed the AC did not work properly. We took it in and they replaced it, as it was under warranty. In 2026 we took it in and they repaired the condenser at no charge. This was in January of this year. Our current problem with the AC began again in May. The AC did not work, again. We took it in. Our friendly service advisor Teresa told us it was a new problem, the "Evaporator." The cost of repair would be $2,000, and it is not under warranty. We are one our own. I called Honda corporate. They were very encouraging about helping us. She informed us that the 2016 Civlc is notorious for having issues with both the evaporator and the condenser. Honda decided to extend the the warranty for the "condenser" but not the evaporator. She was very positive about helping us and doing something to help us since this is a common problem. Then the nightmare began. Hector took over our case. He reviewed the information, and offered no promises. After two weeks, he dismissed us with a full and complete denial of our case. No help. No discount. No explanation. No thank your for being a twenty plus year customer. My stepmom worked for Honda in El Segundo, California. No support for loyal, faithful, long time customers. Upon further research, we found that the condenser when it fails, can cause the evaporator to fail. The faulty part under warranty caused the good part to fail which is not under warranty. We again, are on our own. No help from Honda. No support for loyal, faithful, long time customers. Again, no help from Honda for us. So much for loyalty to their customers, no commitment to stand behind the quality of their product. Even though our car is ten years old, it has very low millage. It is in pristine condition. We believed in the product. We supported Honda cars. Times have changed. Honda has fallen. You are on your own. No support for loyal, faithful, long time customers. This is not the Honda car company I grew up with. We will never return to a Honda service department. They said it is unlucky this happened to us. Well, a huge thank you for that comment. We would like some help. Some understanding. Some compensation for all the trouble from Honda. We warn all our friends to choose a more dependable car company that stand behind their product, knowing that customer loyalty is at the heart of any successful car company. No support for loyal, faithful, long time customers. Coupon? Discount? Extend our warranty? Help? What happened to Honda? They now abandon their customers.

OC Carz - car_dealers - Updated October 2026

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