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OC Carz

3.8 (41 reviews)
Closed 10:00 am - 7:00 pm

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2004 Chevy suburban

Great customer service! Friendly staff! We called first and got the address sent through a text quickly after! Reza is the best, although we wanted a updated or newer model suburban; we couldn't afford it. Reza looked out for us and we drove off with a car we could afford and drove off the lot happy customers!

clean ride
Chris S.

Just bought my first car online (sorta) in my life. I've been searching for a very specific car (2005 Honda Element Ex AWD in Burnt Orange) for over 4 months now. After striking out left and right I decided to broaden my search to include Vegas and SoCal. I got a perfect hit on OC Carz for exactly what I was looking for and used a web form to ask if the car was still available. Moe called/emailed back right away and was really awesome to work with. He is very personable and professional with a relaxed style to him. If I wanted the car I knew I had to get on a plane and commit so needless to say I probably asked 1m questions but Moe and Reza always stayed attentive and pleasant. Long story short I rolled the dice, booked a 1-way flight to Santa Anna and Moe was there to pick me up at the airport in my "maybe" new ride. Everything they said, including what was right and wrong with the car was spot on. The car was spotless inside and out including a perfect carfax and autocheck. The purchase was as smooth and easy as could be and soon I was cruisin 6 hours on my way back home to AZ. Considering OC Carz had me somewhat over a barrel the minute they knew I was 1-way flying, they sure stayed honest and responsive through the whole process. They even text to make sure everything was fine with the car on the ride home. Good people for sure and I could not recommend them enough. Moe and Reza - Thanks for a great experience!

This is what is listed on the Carfax ad. I had never seen a Prius with a sunroof before or power seats so you bet I was incredibly excited.
Orly R.

I had the most awful experience with this place yesterday and I want to warn everyone to be alert and on their toes. I have been searching for a used car for two months now, after helping my roommate and another friend successfully find and purchase used cars, and my experiences with this spot was horrendous at best. I drove over an hour and a half to check out a '07 Prius and bring it to the Tustin Toyota for a pre-purchase inspection. I should have had the foresight when David told me over the phone that he had to ask his boss about me bringing it over to be inspected; surely people don't just buy cars without a professional looking it over? I will be providing photos of my text chats as well as photos from the Carfax ad where the car was advertised with LIES, as well as the sheet from the original purchase of the car where those features are not even listed. Specifically the features I was most excited about were the ones that were falsified: sun/moon roof, power seats, and parking sensors. I had yet to see those in any of the Prius' I checked out but thought in a Touring model it might be possible. Additionally, against my better judgement and still very interested in the car despite feeling lied to, I went to bring it over to the inspection. After checking in and communicating with David that they are backed up at the inspection and it could take an hour longer than we expected he mentioned to me that someone else is looking at the car later and I actually had to bring it back now, without an inspection, and completely breaking the contract we both signed that allowed me the car for that many hours. After a tumultuous phone call where my frustration and upset was met with hostility and yelling (not by David, he passed off the phone to his boss/owner at this point), I still had to wait for the car to be brought back to me so I could return it--at least I didn't already swipe my card to pay for the inspection. I was in the middle of expressing my intent to purchase the car despite their dishonesty when I was hung up on by the owner. This was an interesting tactic from a sales perspective. I was crying in the Tustin Toyota. I really wanted this car to work out but I couldn't be spoken to with such disrespect; it really was their lack of salesmanship and tact that cost the sale. Now, if this inspection did not show me thousands of dollars in repairs (the reason I did not buy the last used Prius I checked out) then I would have driven home with it. It became clear to me that something was wrong with the car that they did not want me to catch, otherwise why else would they not want me to spend about $200 of my car budget funds to ensure this car was completely ready to drive over 50 miles home. And why was the tire pressure light going off if they just did their own inspection and repair work on the car? I went back in my messages where David is suggesting that the Toyota technicians will find unnecessary work. The Carfax report seemed legit, but when walking around the car there were several inconsistencies that were simply not expressed in the photographs, suggestive lighting or maybe some minor issues not reported to insurance, because I had to attempt to re-clip or hit back into place the bumper on the front and back of the car. This was one of the worst dealer experiences I have had in this process, absolutely incredulous. I hope everyone heeds with caution because there are some absolutely shady business practices going on at this establishment. Best of luck to everyone in their car searches!

Robbie J F.

I just got a new job and I was searching for cars my wife and I didn't have the credit. We searched the Internet and look for places that helped people with bad credit like me. I spoke to Moe and he requested me a car that was decently price but with high mileage, I saw a different car it was a Hyundai Santa Fe and we needed the car. this one had decent miles it looks brand new and well taken care of I asked Moe if he can help me get this car he said he'll do his best call me back. he was able to make a deal and it was a great deal I went in he was very caring and made sure I was happy and that everything I want with the car was very good. the car I received is awesome I got everything I needed the customer service from moe and his manager were very prompt very easy. Definitely going back!!!

Best Evesment Ever ....

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4 years ago

If I could give Reza a 10 star rating I would! The best guy to go through for everything you need! He's the man. 100% recommend.

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Review Highlights - OC Carz

Moe was super helpful, he listened to exactly what I wanted/needed and got me into the perfect car!

Mentioned in 7 reviews

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