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Irvine, CA

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Trade-In Solutions Irvine

4.7 (109 reviews)
Closed • 10:00 am - 6:00 pm

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Our 2007 Toyota Highlander SUV
Martin K.

We wanted to sell our 2007 Toyota Highlander SUV and came across Trade-In Solutions on the internet. Unsure what to expect, we went there and had a very pleasant experience with Adel. Adel was professional, friendly, honest, patient, and informative. He went to great lengths to explain how the used car business works, how exactly appraisal offers are generated, and even the amount we could potentially get if we chose to sell our SUV privately. I believe most other dealers would not share so much information, especially regarding potential private sale prices. In the end, we felt that Adel gave us a very reasonable offer. Even though we might get more money out of private selling, we decided to sell our SUV to TIS and save the hassle. Adel played no games, no tricks, and used no pressure tactics. He simply presented us various pieces of information for us to make our own decision. We had a truly stress-free experience, which TIS advertises to provide. I highly recommend Trade-In Solutions -- Irvine and Adel for people looking to sell their used cars. If you visit there, you should also take a look at Adel's collection of motorcycle models in the office. They are really cool!

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4 months ago

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2 years ago

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TradeIn Solutions-Irvine I.

Thank you so much, pleasure to serve you.

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2 years ago

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TradeIn Solutions-Irvine I.

Please to have you here. Thank you so much.

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7 months ago

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TradeIn Solutions-Irvine I.

Thank you.

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4 years ago

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TradeIn Solutions-Irvine I.

Thank you so much pleasure serving you and your family.

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2 years ago

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TradeIn Solutions-Irvine I.

Thank you so much.

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2 years ago

Great experience at Trade-In Solutions. Feel I received a fair price for my vehicle and the process was seamless.

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TradeIn Solutions-Irvine I.

Thank you so much Victor pleasure to service your need.

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4 years ago

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TradeIn Solutions-Irvine I.

Thank you so much Clint. Pleasure working with you.

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4 years ago

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TradeIn Solutions-Irvine I.

Thank you so much pleasure serving you

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3 years ago

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TradeIn Solutions-Irvine I.

Thank you so much

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2 years ago

Adel was extremely helpful. The entire process was easy and smooth. I would definitely use their services again.

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TradeIn Solutions-Irvine I.

Thank you so much please to do business with you.

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3 years ago

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TradeIn Solutions-Irvine I.

Pleasure Serving you..

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2 years ago

Adel was awesome. Friendly, attentive and gave me a more than fair offer. Overall a great business. 10/10 would recommend!

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TradeIn Solutions-Irvine I.

Thank you Mike for oppertunity.

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4 years ago

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TradeIn Solutions-Irvine I.

Thank you so much and pleasure to be able to work with you.

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3 years ago

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TradeIn Solutions-Irvine I.

Thank you so much Pleasure serving you..

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2 years ago

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TradeIn Solutions-Irvine I.

Thank you so much Pleasure serving you..

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4 years ago

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TradeIn Solutions-Irvine I.

Thank you so much. Pleasure serving you.

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4 years ago

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TradeIn Solutions-Irvine I.

Thank you so much pleasure to be able to service you.

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4 years ago

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TradeIn Solutions-Irvine I.

Thank you so much pleasure serving you.

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3 years ago

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TradeIn Solutions-Irvine I.

It was pleasure working with you guys, best wishes

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8 years ago

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6 years ago

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3 years ago

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TradeIn Solutions-Irvine I.

Thank you for your trust and business

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3 years ago

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TradeIn Solutions-Irvine I.

Thank you so much, Great to service your need.

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4 years ago

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TradeIn Solutions-Irvine I.

Thank you so much pleasure serving your need.

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10 years ago

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TradeIn Solutions-Irvine I.

Thank you so much Brian for your review and commnts

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10 years ago

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TradeIn Solutions-Irvine I.

Pleasure meeting you and thank you for opportunity

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4 years ago

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TradeIn Solutions-Irvine I.

It was pleasure working with you guys, best wishes

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12 years ago

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9 years ago

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TradeIn Solutions-Irvine I.

Thank You so Much

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8 years ago

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6 years ago

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TradeIn Solutions-Irvine I.

Pleasure to be a help, great to knowing you.

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8 years ago

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TradeIn Solutions-Irvine I.

Thank you and pleasure working with you.

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6 years ago

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9 years ago

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4 years ago

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Thank you so much great to be able to serve you.

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10 years ago

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14 years ago

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11 years ago

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8 years ago

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Page 1 of 3

Ask the Community - Trade-In Solutions Irvine

Review Highlights - Trade-In Solutions Irvine

“I was very happy to find Adel to work with and his offer was the best out of any other online offers.”

Mentioned in 77 reviews

Read more highlights

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Would highly recommend this dealership. Very easy no pressure or forced sales pitch. Mark Maker was…read moreone of the salesman that came out to help us look for an SUV. He was extremely easy to work with and i would highly recommend dealing with him. Made the whole process a very easy and smooth non pressure experience. Very knowledgeable in the suv we were looking for. Found the one we wanted and began a non hassle negotiation. Took a few minutes to come to an agreement and was out the door. Thanks Mark Chris

My experience started out really well. Robert in the service department was responsive and…read morecommunicated well with what was going on with my transmission work. Where the experience fell very short was the cashiers department. I pre-paid over the phone for an after hours pickup because I have been traveling and wouldn't be back in town until Saturday after the cashiers department closed. When I arrive Saturday, the sales department had no idea that I had arranged for an Saturday evening pickup. All they had to do was walk 150ft hand the keys to the Sales department to finish doing their job for them. Clearly that was a task that was overwhelming and to much to ask. I was inconvenienced for the weekend costing 2 uber rides, cancelation of 2 personnel engagements as I didn't has my car. To further the inconvenience I waited to speak to the manager of the cashiers department for about 5 minutes and he/she never came out. I did leave to mitigate and further inconvenience. 5 Stars for Robert

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My review is for Jimmy. He was absolutely amazing to work with. Professional, communicative, and…read moreprompt. My Tiguan had an oil and coolant leak. Jimmy was able to get me in the same day and my car was ready to go two days later. It would've been earlier, has I been available to pick up my car the day before. Thank you Jimmy! Your professionalism and kindness has prompted us to start going to this dealership and not the south coast one.

Please review your contract before you sign!!!…read more When I leased my 2022 VW ID.4, the process seemed easy and happened very quickly. Unfortunately, my experience of pay off experience was not pleasant. There were essentially two stages of upselling -- first with the salesperson and then again in the finance office. I was presented with a high APR, information about paying off the vehicle, and several additional products that I did not feel I needed. Here are the additional products that were added to my contract: * ETHOS Group Extended Warranty -- $2,250 * EG Key Replacement, 3 Years -- $450 * Guaranteed Asset Protection (GAP) Waiver -- $716 * EG Theft Deterrent -- $632 Total: $4,048 Looking back, I wish I had taken more time to read and understand every page of the contract before signing. My advice: Don't rush. Read your entire contract carefully, ask questions about every fee and add-on, and scan the contract into ChatGPT or another tool to help you understand what you're actually paying for before you sign. I learned this lesson the hard way. I hope sharing my experience can help someone else avoid making the same mistake.

Kia of Irvine - 2024 Kia forte - GT line

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This was our third Kia from Kia of Irvine, and by far our best experience ever, thanks to Ali! His…read moreknowledge of the EV3, friendly personality, and incredibly quick responses made the entire process seamless. After our test drive, we returned on Saturday, October 10, and Ali had all the paperwork ready. He had even prepared the car the day before, making sure it was fully charged and freshly washed. When he noticed a few spots that needed extra detailing, he personally took care of them himself. That level of attention and ownership truly sets him apart! We were in and out in less than two hours, with none of the usual dealership hassle. Ali went above and beyond to make everything easy and enjoyable. Ali is a true professional, a genuine gentleman, and an absolute asset to Kia of Irvine. He deserves every bit of recognition he gets. If you're leasing or buying a Kia, ask for Ali--you won't regret it!

I cannot say enough nice things and wonderful things about the crew from Kia of Irvine from the…read moremoment. I walked through the door till I drove off in my car. I was greeted by a wonderful man on the used car preowned car side forgive me. I don't recall his name, but it was the manager of that side only to find out. I was on the wrong side. I needed to be on the new car site again I was greeted by an amazing staff and I want to recognize three individuals who made my experience, amazing professional smooth and we're just amazing men. Everyone knows that when you go in to a car dealership and you're gonna buy a car it's going to be a long process no matter if you have the car in mind that you're gonna get you know how much money and you have all the details in order you're going to be there for a few hours, but when you have three people like I did, it makes the carbine, fun, enjoyable calmly and peacefully so I'm gonna recognize these three people and the departments that they are in everyone was very cordial professional went out of their way to be nice, but I dealt with these three individuals in particular from beginning to end and I wanna be able to recognize all three of them 1... MICHAEL---WAS MY SALESMAN--He's young funny knows his stuff answers all your questions and if he doesn't know, he'll go find out and get it for you. 2... FRANK WAS THE SALES MGR----He was so awesome. He keeps you up-to-date with the status of what's going on. He tries to find the very best deal interest rate wise monthly car payment. It just tries to find the best suited financing company that will work for you and your budget and does not make those decisions for you. He always keeps you abreast of the status of what's going on answers. All your questions is on point but is so kind patient and has your best interest at Hand you're not just a number just a regular person. He truly takes an interest in what you can afford and what would be best for you long-term financially speaking. 3,.. TIN WAS THE FIANCE MGR---. Once you get to him, you are completely ready. That means you've reached the end of your journey. He explains everything to you before you sign answers any questions that you may have before you sign. Make sure that everything in the contract is correct precise and you understand completely what you're signing what will be anticipated and expected so there's no surprises but he make sure that everything is crystal clear before you sign so you cannot come back and say, I did not know I was not told Told. He's been doing it for quite some time. But don't let his young age for you. He is smart. He knows what he's doing. He is on point. It's not his first rodeo so again please do not be taken by surprise by his age meaning he's a younger guy, but he knows his numbers he knows what he's doing and you can tell. He's been dealing with numbers and financing for quite some time and through our conversations he's been doing up for several several years so please go in when you meet with him with an open mind, knowing this guy knows his stuff this is not his first financing job and he make sure that you completely understand everything. I can't stress that enough so many people come in and by then they're so tired. They're just like sign sign sign and then they don't ask the questions and then later they're like oh my goodness that's why he wants to make sure everything is understood before you sign anything he's amazing. I just can't say enough nice things about the crew over here I had one-on-one contact with these three guys so I can't speak for everybody else, but I can't say from watching from afar. It would appear that this is an amazing crew and it's not my first time buying a Kia from this dealership, I was happy before but this time I enjoyed the three people that I have the interactions with this is the place to come and get your new Kia or a new used preowned car. The guys are great. My three were amazing and I thought they were perfect. It was a perfect fit for our personalities. They made that all day journey fun and always had me in the loop come on down. Let me share my experience so you can have an amazing experience too. If you aren't looking for a new car Kia has some amazing preowned cars that will fit your budget and if you are looking for something in particular, they will help you find it if it's not on the lot the guys are great. The company is amazing please I ask you come check them out. You will not be sorry I promise you thanks for viewing my experience. I know you'll have the same if not better than I.

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I've had my GV 80 for a year now and it's been my favorite car! Beautiful and luxurious and will be…read morea perfect family car. Yesterday I brought in my car for its first service, and it was top tier. I drove my car to the dealership and then the dealership ordered an uber for me to go home back to Newport instead of waiting for my car to be done! And THEN they had a driver bring me my car later in the day when it was done. My car was washed, tires looked beautiful, inside cleaned and the service was amazing.

Owner, My mother and…read moreI had one of the worst dealership experiences we have ever had. We visited on July 29 at approximately 11:30 a.m. and worked with a sales manager whose name I unfortunately do not remember, but you should be able to identify who was working with us at that time. We came in genuinely ready to purchase a Genesis. Instead of working with us, we were repeatedly told that we would need to put over $5,000 down. Every time we questioned the numbers or asked about other options, the sales manager was unwilling to properly explain anything or work with us. We left feeling completely frustrated, dismissed, and unheard. We ended up going elsewhere, and the difference was UNBELIEVABLE. They got us into a Genesis with ZERO money down and even waived our first TWO monthly payments. That is a huge difference compared to what we were being told. You can even look up my account and see that I ultimately purchased the vehicle elsewhere. What makes this situation even worse is that the problems clearly go beyond the sales department. The managers I have dealt with in multiple departments have been just as bad. Instead of management trying to professionally resolve my concerns, I have experienced dismissive, hostile, and unprofessional behavior. Now I am also being THREATENED simply for speaking up about my experience and raising concerns about how I have been treated. Instead of anyone taking accountability or trying to fix the situation, the response has been threats, hostility, and attempts to make me feel intimidated for complaining. That is completely unacceptable. At this point, this is clearly not an issue with one employee. When management across multiple departments behaves this way and a customer feels threatened for raising legitimate concerns, it raises serious questions about how this dealership is being managed. I specifically want the OWNER to review this personally. I do NOT want my complaint redirected to the same managers I am complaining about. I want the owner to understand exactly what has been happening and how a Genesis customer is being treated.

Carstub

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I was referred to CarStub by my boyfriend, who had previously used them to sell a couple of older…read morevehicles, so I decided to give them a try when it was time to sell mine. As a nice bonus, CarStub also honored their referral program and gave him a $50 gift certificate for referring me. One of the biggest advantages for me was the convenience. As someone with a busy schedule, I appreciated that they came directly to me rather than requiring me to drive somewhere and spend hours waiting around. It made the entire process much easier to fit into my day. After providing some basic information over the phone, I scheduled a convenient time for them to come out and inspect the vehicle. Robert reached out ahead of time to let me know he was running earlier than expected, which I appreciated. Once he arrived, he took the time to explain the process and perform a thorough inspection. There was no pressure or hard-selling involved. If you have a realistic price range in mind, the negotiation process is straightforward and respectful. After agreeing on a price, we completed the paperwork on the spot, and I received payment the same day while arrangements were made to pick up the vehicle. What stood out most was the customer service. Robert needed one additional document after the sale and was willing to work around my schedule, even returning the following Monday to make the process as convenient as possible. Selling a car can often be stressful, but this experience was refreshingly hassle-free. Between the mobile service, same-day payment, and attentive customer service, I can see why they came highly recommended. If I ever need to sell another used vehicle, I wouldn't hesitate to work with Robert and the CarStub team again.

So quick! fast and easy. In search of getting the best…read moreoffer on my car and came across Car Stub by Inspector Adrian Flores. He was very professional and we countered the offer- after making a call it was a success! Thank you Adrian our family appreciates you and will be in contact for our future car needs. He explained they also take Leased and financed cars. Thank you Carstub. By the way, the come to you! And pick up next Day. We are located in San Bernardino, CA

Trade-In Solutions Irvine - car_dealers - Updated October 2026

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