Alex Gomez was amazing giving us a stress free experience. His knowledge in BMW's was awesome. Gave us the best deal, we couldn't be happier! Plus he came in on his day off just to help me! read more

Our recent purchase of a new X2 from Crevier BMW could not have gone better. Our Client Advisor, Kenneth Wang, was perfect in every way. Our plan was to purchase the car on line and through email only. We did not want to go into any dealership and we had other provisions, such as no trade in, applying to the deal. So, we emailed all of our conditions to several local dealerships before we started shopping for the specific car. Once we selected the dealers we would work with, we sent out the specifics of the car we wanted to buy. Right away, Kenny got back to us and indicated they had no problem meeting our conditions, and not only that, but they had the exact car we wanted sitting, ready to go, right there on their lot. In no time at all, Kenny and Crevier came back with an excellent discount offer on the exact car we wanted and we emailed Kenny the deal was his. One of the reason this all went so smoothly was that Crevier had the car we wanted in stock. This certainly was not the case with many other local dealers. In order to get the best deal and the exact car you are looking for, our experience suggests the importance of working with a dealership carrying a large inventory. We handled all the paperwork and financials remotely in only 2 days and Kenny delivered our shiny new BMW to our home the very next day. Other than an undercover visit to check out the color, we did not go into the dealership. When he pulled up at our home, we were thrilled. When we first started emailing Kenny, he did not come back with any dealer-speak nonsense, responded to our specifics, and was very timely in his response. We could not say that about every other dealership. One local dealership actually responded by indicating they had one X2 in stock and if we liked it, they would work out everything else. That was not exactly the detailed kind of response we were looking for. When Kenny arrived with the car, he was very patient and understanding as he walked us through the features of the new BMW. He did all the set up to connect the phone to the car, helped us with downloading the BMW app, and explained the controls. He clearly knew his way around the car and knew what he was doing. This is our first BMW and the first time working with Kenny and Crevier. I doubt it will be our last. DB read more

What began as a spontaneous test drive with Alex turned into an excellent car-buying experience--we couldn't be happier. Alex Chavez proved to be an outstanding salesperson: professional, knowledgeable, and genuinely helpful throughout the entire process. Alex Chavez is the Best! He is clearly dedicated to securing the best possible deal for his clients and consistently ensures they feel well taken care of. His patience and supportive approach made a meaningful difference, as he guided us every step of the way without ever making us feel rushed or pressured. Overall, his kindness and professionalism stood out, making the entire experience smooth and stress-free. I would highly recommend Alex to anyone seeking a positive and seamless car-buying experience read more

The location is great. It's right off the freeway and near a ton of other dealerships and restaurants. Parking is plentiful and should not be an issue. For starters, the footprint of Crevier BMW is massive. They have like two separate buildings and an absolutely massive inventory. You will definitely find a car that tickles your fancy and for a solid price. Jason and Santiago helped me out on my new I4 and I could not be happier with my purchase. They were very helpful, informative, patient, and friendly. The I4 ha such a smooth ride and looks amazing. Their certified pre-owned selection I had very competitive prices. The range on the EV BMWs is pretty good! Normally, dealerships have a negative stigma of being predatory but I truly believe that Jason and Santiago did the best that they could to assist me during this whole process. They even offered me some food while I was waiting! I was out of here in about 3 hours. I have no complaints whatsoever about this dealer. A big shoutout to the crew here at Crevier BMW. Bottom Line/TLDR: a fantastic dealership. read more

Crevier BMW - The parking lot - Car Dealers Near Me - Santa Ana, California

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I've been a longtime customer of Crevier BMW, which is why this experience was especially disappointing. My salesperson, Nathan, was not transparent during the leasing process. I was told my credit score qualified me for a certain payment, but while in finance, I accidentally saw paperwork showing my score was actually higher than what Nathan had stated. Thankfully, the finance manager stepped in and adjusted the payment slightly, but the issue was the overall experience and lack of honesty. On top of that, very little time was spent going over the features of the car or making sure I felt comfortable before leaving. The level of customer service and professionalism just wasn't there. Trust is a huge part of buying or leasing a vehicle, and unfortunately mine was lost during this experience. After being a loyal Crevier customer for years, I'll likely be exploring other dealerships moving forward. read more

Wow! What amazing service by Peter Perez to make the process of turning in my lease and purchasing a new one. Our new X2 is perfect for us and the ease of the transition made it that much better. I am not a fan of the car buying experience, but Peter and ultimately Balthazar in finance made it effortless. Thank you both! read more

Crevier BMW - Our new 2026 X2 - Car Dealers Near Me - Santa Ana, California

ZERO ZERO ZERO stars for the service departments love BMWs but the technical staff is clueless. Brought my car in 2 weeks ago for maintenance, when I picked up it too two tries to start I had them check the battery and they said is fine. Two weeks later I am back, the advisor is on vacation then he is not. They can't even keep track of their staff. The desk clerk for loaner cars is asking me about insurance info which they get every time when I come in. Love the BMWs but not the maintenance department read more

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It has been over 35 days since I had sold them my vehicle and have not received my positive equity check yet. Not only they already sold it on their end but I been impatiently waiting. The reason I did sell it was because I wanted to fix a few things financially. I had never had this issue before and this is getting out of hand. I will not remove this review until it gets resolved. I have been really patient but I lost my patience. This is getting ridiculous. read more

I purchased my new BMW last year, and feel like I should write an update about the great service I have received on three different occasions. The first visit was for a bad case of curb rash on one of my wheels. Luckily I purchased a comprehensive wheel and tire warranty with the car. They remove the wheel and send it to a local third party who does the repair. My car was ready the next day, and the wheel looks brand new with zero signs of any damage. They gave me a very nice loaner car for the day that my car was there overnight. The second visit was for my annual oil and filter change, which is covered under their Ultimate Care plan. In addition to the oil change, they also do a multi-point inspection. They also honored my special request for a small sample of the old oil since I send it to a lab for chemical analysis. The third visit was for a nail in one of my tires. As part of my wheel and tire warranty, they always replace the tire (a $300 tire in this case), even if it is repairable. Even though they said it would only take 60 to 90 minutes for the repair, they still offered me a loaner car in case I wanted to go somewhere. For the two visits when the work was done at Crevier, I was very impressed that after the work was completed, I received a video from the technician that worked on the car. They do a full walk around the car while it is up on the lift describing everything that was done. This is a great extra touch that I've never had with any other dealership. On all three occasions, Hector has greeted me when I pulled into the service driveway. He is always very friendly, professional, and you can tell he will go the extra mile for anything you might need. Mark is always my go-to service advisor. He is also always very friendly, professional, and takes great care of my needs. Hopefully I won't need service often, but I would expect that I will continue to receive top notch service from Crevier. read more

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I've been looking at different places and dealerships for a long time because I was planning to change my car, and I always dreamed of getting my perfect BMW. When I walked into BMW Crevier, I had the chance to meet John -- and he was honestly one of the best salespeople I've ever met. He was incredibly helpful, patient, and truly took the time to help me find the car that was the right fit for me. He even stayed late into the evening to make sure I drove home in the exact car I wanted. He also helped me with trading in my old car, which made the whole process so much easier. I highly recommend this dealership to anyone who is looking for a BMW. Before you go anywhere else, visit BMW Crevier -- and definitely ask for John. Thank you for all your help! read more

Crevier BMW - Car Dealers Near Me - Santa Ana, California

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We've purchased multiple vehicles from Faraz Louie at Crevier BMW, and he's by far the best client advisor we've ever worked with. We drive from Phoenix to Orange County just to buy our cars from him because we don't want to work with anyone else. Faraz makes the entire process easy, smooth, and completely stress-free. Every time we work with him, he delivers a true luxury experience. Highly recommend asking for Faraz if you're buying a BMW! read more

Crevier BMW - Car Dealers Near Me - Santa Ana, California

Just picked up my individual M5 Touring from Jeffrey Zheng and the entire experience was fantastic. From ordering the car in October 2025 to picking it up yesterday on April 21, 2026, Jeffrey constantly stayed in touch with me and gave me material updates on the status of the car. From production to getting to the Port in Germany to shipping to arrival at the VPC and then arrival at the dealership. He is unbelievably courteous and helpful. I could not ask for a better point of contact in getting a car. All my instructions were meticulously followed, ie, not having any plastic taken off the car to nobody washing or detailing it. I have not been disappointed by any Penske car leasing experience, and this was no exception. read more

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Everyone here is super nice especially Alex Chavez who helped me with getting my first BMW. Alex is very patient, responsive, professional, while transparent. I've been to BMW three times window shopping and he is always the first one waking out greeting and offering help. And most importantly, he never pushes you for any decision. I really appreciate Alex for making this whole process smooth and fun. read more

Jeff Z and Cristian B were great to work with and I would highly recommend! Quick and professional process and we love our 26 X3 M50. Thanks! read more

Crevier BMW - Car Dealers Near Me - Santa Ana, California

The whole experience was basically effortless with help from everyone there, especially Jason. I have alittle drive but the car was priced right and I was impressed by the Dealership. Thank you Crevier. read more

Crevier BMW experience was fantastic when bringing my parents in to look at used cars. We were treated with the utmost respect, kindness, & professionalism going through the purchase process with our sales representative Alex Chavez. He was straight-forward, respectful of our time, & very patient. He also has continued to make himself available if there should be anything my parents need going forward which is greatly appreciated. Hernan & Dina were also very engaging & continued the high level of customer service that Crevier is known for. It is clear that this standard starts at the top with GM Anthony La & the Penske Family! My parents felt special & very well taken care of, & are so excited to be first-time BMW owners. read more

Crevier BMW - Ecstatic customers!! - Car Dealers Near Me - Santa Ana, California

This review is for the service department mostly and my advisor, Jack Sweeney. The best!!! Professional, knowledgeable, and patient. I cannot thank him enough read more

Amazing Experience with Jake at Crevier BMW! I recently visited Crevier BMW after searching for a car for MONTHS. On our way to Buena Park BMW, we made a quick call to their dealership and discovered that Nathaniel, the representative we spoke with, shares the name we wanted to give our son. I told my partner, "Exit the freeway right now!" After being frustrated about which car to get (Mercedes), I really believe in signs, and Nathaniel was so kind and friendly. When we arrived, Nathaniel introduced us to Jake, who would be assisting us. Jake was not pushy at all, which I truly appreciated, especially since I've been with Mercedes for the last 5-6 years. I do miss the amenities Fletcher Jones offers, like complimentary coffee and airport shuttles, but that's okay! My partner often feels pressured when salespeople try to push me into a purchase, but Jake was incredibly kind and genuinely helpful throughout the entire process. Jake is truly a man of his word. He provided us with the best experience ever, and his low-pressure approach made the process enjoyable. Kudos to both Jake and Nathaniel for making our visit memorable! And Nathaniel, good luck with your stomach bubbling all the time--sounds like it's made of iron steel! LOL read more

Crevier BMW - divorcing fletcher jones and eloping with Crevier. HAHA JK - Car Dealers Near Me - Santa Ana, California

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I always have a very good experience with sales and service department . Best dealership in town . For sales i went to peter prez he has very sweet personality , responsible and very polite . For service i went to miguel he is so helpful and knowlagable . Highly recommend this dealership and yes i have experience dealing with beverly hills bmw as well as irvine bmw . They are not comparable with crevier ! Crevier is the best in town . read more

Alex Gomez with the CPO department was outstanding. Made purchasing my vehicle very easy. I've purchased 2 prior vehicles here and will be returning read more

Rudy was the best service advisor I ever had. He went above and beyond and diagnosing all the issues and did not take the shortcut. To senior management you have a great employee on your team and cheers to all the customers that Rudy has assisted. You guys have just won a new customer to this dealership! read more

Came to check out an i4 with low mileage and a great price. Even better, I was helped by Alex C. He explained things simply and showed me a lot of the features of the car that i wasn't even aware of. Transparent sale. Overall great experience! read more

I've been bringing my two BMWs here for 15 years, and the service remains top-notch. My advisor, Rudy, is truly the best--always honest, punctual, and highly responsive. He consistently goes the extra mile to ensure my vehicles are well-taken care of. I deeply value his expertise and the trust I have in this team. Thank you, Rudy and Crevier, for the years of excellent service! read more

Just Lease an i4 eDrive40 at BMW santa ana!!! Very nice car and ride comfort for an EV and I have own many EVs. The experience was very friendly and exceptional I must admit. I have gone through many of these and going into the dealership knowing I'm wasting my time. However, The experience at BMW santa ana was exceptional. Took very little time to get the paperwork done. From time we agreed to the price and signed is probably less than 1 hour which was amazing!. I think all of this time saving and exceptional services is because of our sales rep, Peter Perez. Definitely Peter made its happen and pay attention to details of our needs and considerate of our time. Can't say enough about Peter professionalism. Honest upfront and Trustworthy. Very knowledgeable about the car and pricing. Peter worked with us. Thank You Peter! Definitely would HIGHLY recommend anyone talk to Peter about getting a car. read more

We just purchased our X7 from Peter P. and David at Crevier BMW and couldn't be happier! They were extremely informative and made sure we understood every feature and option. What stood out most was how helpful and easy they were to work with--no pressure, just great service and attention to detail. It felt like we were in very good hands the entire time. Highly recommend asking for Peter and David if you're in the market for a BMW! read more

I ended up having a solid experience at BMW of Crevier, especially after dealing with a frustrating situation at BMW of Buena Park. This is my second vehicle working with Kenny. I came in with very specific expectations: 36 months, 12,000 miles, and a payment in the $700s. It did take some negotiation and patience, but I stayed firm on my numbers and they eventually worked with me to get there. Kenny was great to work with--helpful, straightforward, and consistent throughout. Overall, a great person to work with. Ivan initially came across a bit off over the phone, but in person he was much more professional and easier to communicate with. Most importantly, they didn't force unnecessary add-ons and ultimately respected the deal structure I wanted. My advice: come in prepared, know your numbers, and be willing to stand your ground. If you do that, they will work with you. Overall, I'm happy with the deal I got and the final outcome. read more

Cesar Reyes GSM beyond fantastic! Jacob service Director beyond fantastic Rudy service advisor beyond fantastic Make sure you see Rudy the service advisor for all your BMW needs he will take great care of you read more

I purchased a brand-new BMW i4 from Crevier in September, and what should have been an exciting experience turned into a complete headache. I reside in Palm Springs, and even with the distance, I chose Crevier because I expected a higher level of professionalism. Unfortunately, that was not the case. Upon delivery, I immediately noticed damage to the rear bumper. Crevier acknowledged it and assured me their body shop could repair it flawlessly. Since it was a brand-new vehicle, I reluctantly agreed. Although they did arrange pickup and provided a loaner, the car was returned to me with more issues than it left with--overspray on the rear fenders, rubber seals, and tail lights, plus swirl marks all over the bumper. For a dealership of this size, this level of workmanship is unacceptable. I contacted Crevier on October 30, 2025, and the General Manager, Anthony La, initially asked for photos. After sending them, I heard nothing for days. I followed up on November 4, and instead of Anthony responding, Megan Quezada, a Sales Manager, emailed me--asking what the issue was, even though it was clearly explained in my original message with photos attached. Between November 4-5, I actually received conflicting emails from both Anthony and Megan, demonstrating that neither manager was communicating with the other. It was unprofessional, confusing, and frustrating. They eventually picked up the vehicle again and provided another loaner. After a few days, communication once again went silent. When my car was finally returned, I received no service paperwork--something that is standard procedure for any dealership visit, let alone repairs initiated by them. I emailed Crevier again on November 18, 21, and 24, requesting the service documentation. As of December 11, 2025, I have been completely ignored. No response from Anthony, no response from Megan, and still no paperwork. This entire experience has been awful. Crevier acted as though they were doing me a favor, when in reality, they caused additional damage, delivered poor-quality repairs, and then ignored my requests for basic documentation. For both a General Manager and a Sales Manager to disregard a customer after a mishandled repair is reprehensible. I will not be returning to Crevier BMW for any future purchases or service, and I do not recommend them to anyone. read more

This is for the service dept. and specifically Eric Li. I've been bringing my cars to him for some time now and he always provides top notch service in every way. Love this dealership for the loaners they give. Eric is the man and really makes the service dept. shine. read more

Amazing experience from start to finish!! I have had several cars over the last 25 years and this was by far the best and easiest experience! Nathan is just fabulous! So helpful and straight to the point- he made the process super easy! The entire team as well was super helpful... Derek, Bryson and KJ! Honestly hands down the best experience. I will be buying all my cars from them and sending my friends. Couldn't be happier!! read more

My experience purchasing from this dealership was the worst I ever experienced, and I've purchased many cars unfortunately. Not so much the sales man or the financing department but the unprofessional and rude middle guys who negotiate the price and payment. My initial mistake was not coming prepared with a pre approval from a credit union. Golden one and Schools First are a couple I usually love to use due to their APR. There was a mistake in the credit report application portion equally mine and the guys mistake. Because I forgot to add the income "weekly" note and he failed to confirm once he saw that the numbers weren't making sense. As a person who also works in sales/operations I know how to look for errors and how to help a customer out. Instead the guy decided to laugh and smile the whole time he saw that I was visibly confused and frustrated, and offended for him calling a 877 credit score "ok". Luckily the next day I realized the mistake he could have had made and sure I enough it was confirmed, he didn't confirm the income he entered was correct. The following day it was no longer the original negotiating guy because I refused to work with him and he was off luckily. But this new guy was equally if not worse. Over the phone he acted like he couldn't see the documents and kept insisting we made the mistake and he was just trying to help. He didn't realize I was outside the building and when he saw I was there "suddenly" he had the paper where I saw that they failed to check if income was weekly monthly or yearly. He also kept blaming my mom for their overlook, over and over again in the most condescending way. I know how to negotiate a vehicle, a little too well. But when I asked the guy to run the credit again he kept refusing to run it with other banks for me to see the offers and only kept showing me the BMW offers. He probably refused three times with an argument back and forth. Then when I requested Golden One he played the back and forth game and brought me two other banks and said my Golden One request was "pending" and then proceeded to ask "what if we can't get a response from them today will you take out offer?" Again playing his rude little games. I told him I would wait, he was visibly angry and sweaty and red from anger and kept explaining things to me like if I was stupid. He also saw that I was visibly frustrated and I asked him to give me space and he wouldn't until I firmly asked three times. As he was walking away he turned around againnn and tried saying something againnnnn, I then told him to stop antagonizing me and to walk away from me because we both clearly needed space. He finally left me alone and when he came back he finally had my Golden One offer with a better APR which is more than likely why the guy was soooo extremely rude. Much more happened in the exchange, he tried telling me he had never been spoken to the way I was speaking to him. Fortunately for him he met someone who matches energy and expects to be treated the way I would treat any of my customers, vendors, and team members, but this alone was the worst treatment I EVER had. Terrible experience, unprofessional, in-humane. My mom and dad really liked the car and they had already ran the credit, or else I wouldn't even have bothered going back after the mistake was addressed. Go to any other dealership or have a pre approval and avoid that step. read more

Didn't even plan on buying a car. Great deal and very helpful gentleman of a salesman named Alex Chavez. Very patient and thorough. Our 4th BMW we've bought from Crevier. Would recommend. read more

Best. Car buying experience. Ever. Full stop. I've bought BMWs before, so I know what the process can feel like. Crevier just redefined it entirely. Faraz Louie was exceptional from start to finish. I came in knowing I wanted an X6, and instead of the usual back-and-forth nonsense, Faraz made it fast, smooth, and completely pressure-free. He communicated every step of the way -- no chasing, no wondering what's happening next, just clean execution. The man is a pro's pro. Anthony La kept the whole deal moving without a hitch. Every question answered, every detail handled before I even had to ask. And Baltazar Ceja in finance made the final stretch feel like a breeze -- clear, no surprises, done. As a returning customer, I already had high expectations. These three blew right past them. The X6 is unreal, but honestly the experience of buying it might have been even better than the car itself -- and that's saying a lot. Crevier BMW isn't just a dealership. It's how car buying should feel every single time. Faraz. Anthony. Baltazar. Thank you. I'll be back. read more

Big clean facility. Good customer service. Has a few lobby areas to sit and wait for your car. Has a small inside cafe, that offers some food and beverages. read more

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Alex Chavez my representative was extremely helpful and got me a good deal. I'd recommend anyone coming to this dealership to speak with him! read more

Amazing dealership! I was originally going to purchase from Buena Park but Cristian had reached out and asked how he can gain my business. Well, long story short that he did! Found what I was looking for and got me a better deal! Now I hope bringing it back for service will I be welcomed with the same "above and beyond" experience. read more

Crevier BMW - 2026 BMW X5 xDrive40i - Car Dealers Near Me - Santa Ana, California

Best dealership by far. Transparent, quick to respond, and honest. What you see online is what you get which is rare to come across (see my previous car dealership reviews, ugh). I saw something I wanted online and messaged them - received a response almost immediately. The car and transaction was ready to go when I arrived after finishing a few meetings in the morning/early afternoon. Working with Kenny Wang was a great experience, on its own. He was so calm, kind, and understanding. Had answers to all my questions and was patient with some obviously dumb questions I haDefinitely going to him for any future BMWs. Bonus points to anyone it matters to, but he's fluent in mandarin (I don't know mandarin, but it's good to know). Thanks Kenny and Crevier, love my new i4 read more

I just leased a 2026 i5 from Crevier. It's a loaner car with 6k miles. They gave me a great deal and were very friendly through the entire process. Highly recommended. read more

Alex Gomez was friendly, professional, and efficient, which I especially appreciated since I had my young son with me. This was the most pleasant and seamless car-buying experience I've had. read more

Excellent service from everyone I dealt with! Starting with Jack Sweeney, from the service dept. He was very thorough and even matched Costco prices for my tires. I also want to recognize Mr Swanson and also Savannah. They both were very pleasant and professional when I went to get my loaner car. Mr. Swanson even tried to get me the little purple car. I had my eye on but it is soon going up for sale so it wasn't available. I got a great loaner blue car though anyway I had a wonderful experience at Crevier BMW today and highly recommend it. read more