We had an outstanding car-buying experience at John Patterson's TUSTIN HYUNDAI. From the moment we arrived, the entire team was professional, knowledgeable, and genuinely focused on helping us find the right vehicle without any pressure. The process was transparent, efficient, and surprisingly stress-free. Every question we had was answered thoroughly, and we appreciated the honesty and attention to detail throughout the transaction. Our salesman David Stea took the time to explain all of our options, making sure we felt comfortable and confident with our decision. What stood out most was the exceptional customer service! Everyone treated us with respect, valued our time, and went above and beyond to ensure a smooth experience from start to finish. If you're looking for a dealership that combines great selection, fair treatment, and outstanding customer care, we highly recommend John Patterson's Tustin Hyundai. We couldn't be happier with our purchase and will gladly return for future vehicle needs. Thank you for making our car-buying experience such a positive one! read more

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Brennan is horrible to work with. Started texting with him about a car. Couldn't get a straight answer on best OTD. He gave me base price and I did the rest of the work to calculate all taxes and fees. I provided what the OTD should be along with a breakdown of what my payments would be with the base price, X down, .99% interest listed on Hyundai's site, and loan years. He said he would confirm and send me paperwork in the morning to get the process going to save time. Sounds promising right? Unfortunately today he text me accusing me of not understanding and telling me I couldn't have the .99% interest and get the base price I was quoted. He then gave me an OTD $4k+ higher than what we talked about. In all honesty I could've just refinanced when I got my first payment and got the OTD price I wanted, but the condescending manner in which he spoke to me wasn't worth it. From the jump he was rude, talking down to me asking if I'd ever bought a car, but I looked past it with the goal of car purchase. But the attitude overall, especially at the end when he realized I knew what I wanted and he couldn't play games was enough to turn me off from Tustin Hyundai. He also badmouthed another dealership which was unprofessional. Just a bad experience all around. read more

I recently leased a hybrid from this dealership and couldn't be more pleased with the competence and professionalism of those I dealt with. Thx to Oscar in sales, Craig in the finance office and the service department in general, things couldn't have gone any smoother. it's been a please. read more

After I wrote my review, the service manager contacted me and asked me to take the car in for them to fix the damaged section. They did take care of it and provided me with a loaner while the car was in the shop. read more

Good service at a reasonable price and David K is very helpful. When I get our car serviced here, I do not feel upsold. Appreciate that they loaned us a hybrid Elantra during a major service on our Sonata! We appreciated the technician's clear high-quality video explaining what he did and what he recommended. I wish that my 2014 Sonata was not burning so much oil. It has only 152000 miles. We have owned many sedans with higher milage that did not burn oil. Apparently, Hyundai has a lifetime engine warranty, but it does not kick in if the engine burns oil. It only kicks in if the engine rattles or seizes! read more

Another exceptional experience with Tustin Hyundai. I purchased my Santa Fe from them in December 2019 and had nothing but great things to say about the experience. Since then, my dad has purchased a vehicle through them as well, and this past Sunday we came back to purchase our new Palisade. We had been trying to see a couple of specific exterior and leather color combinations in person. We saw online that Tustin Hyundai was expecting both combinations we were considering, and when we called, they told us they actually had both in stock. They pulled both vehicles out front for us, and when we arrived, they were sitting there ready to go. We were able to compare them side by side, which made it incredibly easy to decide which one we wanted. We had initially planned to finance through our local credit union, but the rate came back higher than we expected. We decided to submit a credit application through Hyundai as well, and they were able to secure a rate almost a full percentage point lower than what our credit union was offering. All in all, the selection was great, the pricing and financing were fantastic, and our experience with Carlos was truly flawless. He even managed to keep our kids entertained throughout the process, which is no small feat! What continues to stand out about Tustin Hyundai is that there was never any pressure. Everyone we interacted with seemed genuinely focused on making sure we ended up in the right vehicle, with the features we wanted, at a price and payment we were comfortable with. This is now the third vehicle our family has purchased through Tustin Hyundai, and I can't imagine going anywhere else. We'll be lifelong customers. Couldn't have asked for a better experience. read more

Tustin Hyundai - Ended up with the Palisade caligraphy with white exterior on tan leather - Car Dealers Near Me - Tustin, California

This review is for Shawn (Sean?) Purchased a car from Tustin Hyundai, but unfortunately the deal didn't work out. We were in communication with Shawn about having someone come to pick the vehicle up due to my husbands work schedule. I was home all day but made it very clear that I would be leaving at 2:45 to pick up my kids from school in my own vehicle (not the one in question.) Shawn then began harassing my husband saying his guy was waiting outside and I "better turn around and get home" Um, excuse me? I better what now?? Screw you Shawn. NO ONE was at my home waiting, the gentleman who was picking it up had just sent me a text giving me his eta, and had not even left the dealership. Not to mention the car was parked and waiting all day for Shawn to get his stuff together. SHAME ON YOU Shawn for being so rude and unprofessional. DO BETTER read more

Tustin Hyundai - Car Dealers Near Me - Tustin, California

Frank Moreno my trusted service advisor once again handled my service on 17 September with the utmost respect and professionalism. I live approximately 17 miles from this dealership and I pass many other service providers to get there but I'll always come back. As a matter of fact I'm looking to trade my 2015 Equus for a genesis G90 and Frank can service 2016-2018 model years so I'm only looking for those years !!! Anything newer must be serviced at the Genesis dealer where Frank does not work. Frank. Thank you once again for all of your help. read more

Bought a used car there and the odometer had been rolled back. Car shows 24k and carfax says 38k. My bad for pulling carfax first. Haven't been able to resolve. read more

I brought in my 2023 Palisade and upgraded to the brand new 2026 Palisade Calligraphy hybrid, and I couldn't be happier with my experience at Tustin Hyundai! From the very beginning, Ivan was incredibly helpful. He answered all of my questions via text, which made everything so easy and convenient -- especially since I'm juggling life with three kids. His responsiveness and knowledge truly made the process stress-free. When I went in for maintenance, Ivan wasn't in yet, but I was connected with Terry, who was absolutely fantastic. He took the time to let me test drive a 2026, and once I knew the hybrid was the car for me, he went above and beyond to track down the exact model I wanted, including my very specific trim and interior color requests. His attention to detail, patience, and dedication made the entire experience seamless and enjoyable. While I was there, I also had the pleasure of reconnecting with Rick Majors, who helped me purchase my very first Palisade. It was so nice seeing a familiar and friendly face! Rick was able to offer me a return customer discount, which truly sealed the deal and made me feel valued and appreciated. Honestly, everyone at this dealership is incredible -- professional, kind, knowledgeable, and genuinely invested in making sure you have the best experience possible. I can't recommend Tustin Hyundai enough. If you're in the market for a car, ask for Terry -- he won't let you down! read more

Tustin Hyundai - Car Dealers Near Me - Tustin, California

Bryan was fantastic! I dropped off my car because of acceleration problems and a coolant leak. The process was very smooth and straightforward. I appreciate his flexibility in providing a loaner vehicle that fit my schedule. I highly recommend Tustin Hyundai and Bryan as the service advisor! read more

Tustin Hyundai - Car Dealers Near Me - Tustin, California

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I bought a 2026 Hyundai Santa Fe hybrid $50k+ and it came with two complimentary oil changes. I went to dealer for first comp oil change and they quoted me one hour and half it took 3 hrs. If you know simple oil changes take 30 min or less. I had a reservation for it so I thought it would be quick, I should have just gone to jiffy lube. It's funny when they sold me the car they were moving fast trying to get me to sign paperwork in record time. They doing a complementary oil change and all the sudden they don't care. read more

Scott Scarlata took great care of me from the second he answered the phone at 9:00am. He had my desired vehicle prepped and waiting for me when I arrived for my test drive. He was very professional, knowledgeable, and made the entire process incredibly easy. Scott had all the paperwork prepared ahead of time and even worked with my schedule so I could come back at a more convenient time later in the evening. When I arrived, the car was washed, sparkling clean, and even had a bow waiting on it! The entire process took less than 2 hours and was seamless. I had a great experience and would highly recommend Scott at Tustin Hyundai! read more

Bought my Tuscon. It's great thus far, with the exception of the seat splitting in the middle. It's like the leather was dry or something. I will see if my full warranty will cover it. read more

Terry made the deal happen all on my terms! I came in with criteria and he hit the mark on everything - even exceeding my expectations financially. He has a pleasant and calm demeanor - I never felt rushed or pushed into a decision. And during all that dreaded paperwork at the end, I was left in the hands of Craig who effortlessly floated me thru it all like a breeze! Again never feeling pressured on anything. HIGHLY RECOMMEND this dealership! Both Terry and Craig angels to work with!! read more

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Regardless of the staff we deal with here, they are all getting thumbs up. We don't have a negative interaction with anyone here. I want to share a review of one named Edward. He really took care of our 2019 Kona oil situation with customer satisfaction first and it shows thru action not just words. I feel at ease and peace of mind knowing Edward will handle whatever car issue comes our way. We are happy with our 2019 Kona and definitely happy we met Edward. I hope other customers can feel the same way. read more

After shopping around and speaking with multiple dealerships, my experience with Brennan and the team at Tustin Hyundai was by far the best. Brennan was fantastic to work with throughout the entire process. He was responsive, knowledgeable, patient, and always communicated clearly. Most importantly, everything was transparent from the beginning. There were no surprise fees, no market adjustments, and no mandatory dealer add-ons being pushed onto the deal. What I appreciated most was how honest and straightforward the experience felt. Brennan took the time to answer all of my questions, kept me updated throughout the process, and made sure I was comfortable every step of the way. I never felt pressured, rushed, or misled. Tustin Hyundai has earned my trust because they treated me with respect and delivered exactly what was promised. In today's market, finding a dealership that values transparency and integrity is refreshing. If you're looking for a Hyundai and want a dealership that is fair, trustworthy, easy to work with, and genuinely focused on customer satisfaction, I highly recommend Tustin Hyundai. Be sure to ask for Brennan--you'll be in good hands. read more

I can't tell you enough good things about Tustin Hyundai. I have leased 2 vehicles from the dealership, and recently purchased a used vehicle. The entire team at TH is friendly and knowledgeable about their inventory. Carlos in sales and Craig in finance are the best in the biz. I loved working with these two to complete my purchase. You won't find better deals. I will continue to do business with TH-they are as good as it gets. read more

From the moment my boyfriend and I walked in, Dennis Migashkin went above and beyond to make the car buying process smooth, stress free, and even enjoyable. He was incredibly knowledgeable, patient, and genuinely cared about finding the right vehicle for our needs not just making a sale. Dennis answered our question with honesty and clarity, and I never felt pressured or rushed. Thanks to Dennis, we drove off the lot in a car we love. If you're looking for someone who truly has your best interest at heart and will go the extra mile (literally), Dennis Migashkin is your guy. Highly recommend him to anyone looking for a top tier car buying experience! read more

Tustin Hyundai - Car Dealers Near Me - Tustin, California

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After purchasing over 50+ vehicles in my lifetime, I can say with confidence that Tustin Hyundai is hands down the best dealership I have ever been to. Absolutely no games, complete transparency, and each and every employee was incredibly friendly. I got to work with Oscar, Shawn, and Craig, all of which were genuinely great people. A lot of dealerships and car salesman have earned a bad reputation over the years, and when you walk into the dealership, you eventually learn why. I can't say that's the case at all here. This is the first Hyundai I've ever bought, but if they keep making cool stuff I wouldn't hesitate to buy another from these guys. Oscar was able to secure me an ultra rare Elantra N TCR Edition and literally gave me daily updates as to the status of when the car would arrive at the dealership. These guys are awesome and deserve every bit of 5 stars. They set the standard of what consumers want to get from a car buying experience. Thank you guys! read more

I reached out to 3 local dealers. I knew exactly what I wanted. Tustin Hyundai was the ONLY dealership that answered my request promptly and professionally. My experience at the dealership was great from the moment that I first stepped into the dealership until I drove off with my new, 2026 Palisade Calligraphy. Stand-out team: Carlos Menjivar - Internet Manager, Craig Holland - Finance Manager, Frank - General Manager. Trust me, they are the best! read more

Tustin Hyundai - Car Dealers Near Me - Tustin, California

DO NOT lease a car from here! I recently turned in a lease and got hit with almost $2k in charges. I took really good care and the car was garaged. They claimed excessive wear and tear. My friends family and neighbors will not be going here after this experience. The leases seem like a good deal up front but be careful when you sign the contract. They tell you that the 12k mileage is standard but you're getting 15k. Then when you go to turn in you are over mileage. Such a let down. read more

Had a great experience buying a car here with Dennis and Craig. They were transparent with pricing and made the car buying process easy. I felt cared for by all the staff I encountered. I appreciate you all! read more

Outstanding experience. Please seek out Carlos if you wish to have the same experience. Honorable and pleasant to do business with.

My wife bought her car here over a year ago. As a retired purchasing agent, I know how salesman operate. I was very very surprised to find out there was nothing bad about the buying experience we had. Easy, no pressure and they were very accommodating. This is a place ypu can truly trust. The follow up for service is fabulous. Make an appointment and drop it off (or wait) and completed quickly. read more

I bought my car at Tustin Hyundai and it was a great experience. David was very helpful and knowledgeable. Everyone in the office was cordial. The process was made simple for me and I drove home with a wonderful car. I highly recommend this dealership and David as the person to assist you with the process. read more

Parking: Usual dealership parking situation. Park on the street or in their customer lot. CARLOS, thank you! Coming off a strong recommendation from Chris honestly had no expectations for such a good turnout. Was originally hoping for a $0 DAS deal, the initial offer was pretty generous for 24 months. Took their offer elsewhere for competitive quotes and a certain place said they could match it. Almost went forward with them, but they didn't include the first month's payment in the DAS. All the while Carlos got us an even better deal and gave us a no pressure experience. Eventually the other location caved and matched the deal Carlos got us, but not after a bunch of grief and back and forth. Carlos gave us a straight forward and polite response without the harassment and guilt tripping other dealerships employ. Thank you so much! My only tick would be the finance trying to pressure us into a specific protection package and even lower the protection package cost to an absurd discount when we initially didn't want it. The usual finance process takes a while no matter where you go. Hopefully in the future they are able to process paperwork ahead of time and settle financing well before we arrive. Outstanding experience, the rest of the staff was really killer and easy to talk to. A very welcoming atmosphere. Great inventory too! Planning on buying my 6N here eventually. read more

Tustin Hyundai - 5 SEL 24 MONTH - Car Dealers Near Me - Tustin, California

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Came in with high expectations based on all the glowing reviews about this dealer. Unfortunately, that all appears to be untrue and mostly false when I almost sold a car by Michael shieh. Very pushy and didn't really let me test drive vehicle (door poorly only got to go a block but suspect it's because car was filled with regular instead of required premium) and was instantly trying to have me walk out the door at high interest rate. Coupled with the fact that the car key battery were dead "oh well maintenance is not in to fix this" car was also covered in chipped paint. Touching on the specs he lied about what gas the car used, states online to use premium and he told me I could use regular which would destroy engine. Would not recommend this dealer or Michael to anyone especially if buying a second hand vehicle. read more

Tustin Hyundai - More damage - Car Dealers Near Me - Tustin, California

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I have to tell you stop searching around and go to Tustin Hyundai in search of your next car. I spoke to many Hyundai dealerships and not one came close to what Carlos offered me. He did not play games or try to scam me. He gave me the best possible deal right off the bat. He was very professional, very easy to talk to, and extremely kind. There's a reason this man has been working at this dealership for 10+ years. This dealership treats their staff with respect and it shows. Carlos was so friendly, we drove off in our new Hyundai 2024 Ioniq 5 and we never felt pressured or rushed to make a decision. I am going to recommend all my friends and family to meet with Carlos as soon as they need a new Hyundai. It was a pleasure doing business with him and he said we can always contact him whenever we need anything. He truly enjoys and loves his job. Thank you so much Carlos for helping put my mother in law in a new Hyundai Ioniq 5. You gave me a deal I could not pass up. read more

Tustin Hyundai - Hyundai Ioniq 5 2024 - Car Dealers Near Me - Tustin, California

We recently purchased a brand new Palisade from Tustin Hyundai. Scott Scarlata made the overall experience really smooth. He was very patient and professional and answered all our questions. He even took us all the way to another lot just so that we can check out a color that we were interested in. When the car was not ready for us to take home the same day (since the car inspection was not complete), he personally delivered the car to our home the next day!! And he kept us in the loop during the entire process. Overall a great experience at Tustin Hyundai!! read more

Had a great experience at Tustin Hyundai with salesperson David Stea. He was kind, patient and firm on his negotiations, which I appreciate being a sales manager. I ended up with the dream car I was looking for at a fair price, and excellent customer service. Highly recommend this shop, well worth the hour drive to complete this deal! read more

Tustin Hyundai - Car Dealers Near Me - Tustin, California

Loved the experience, and the dealer we worked with (Brennan McCormick,) as he was very transparent, and extremely helpful. He was also very easy to talk to, and his explanation about the car let us know more about it, before we even bought it. Overall, our experience was amazing, and if you're looking for a dealer to buy a new car from, look for Brennan McCormick! I personally rate him 5 stars. Thanks to Brennan, we were able to buy the car hastily. However, the finance manager we met with (Zarfar,) was a little bit pushy, rude, and confusing when he kept trying to push us to buy stuff we consistently said we didn't need, or want, as it was out of our budget by a long shot. He also then backtracked by selling us a package that was out of our budget, to than telling us he can sell it to us for less than half of it. It kind of confused us a bit. read more

Excellent customer service! Junior is the best service manager around. He is communicative and very responsive. So helpful and explains things in a way that I understand. I do appreciate his help and knowledge. Highly recommend this team for all your car service needs. They are simply the best I've found! read more

Shady, careless, and completely untrustworthy. Avoid this dealership at all costs. I bought a used 2014 Toyota Corolla from Tustin Hyundai Kia a couple of years ago, and I still get angry thinking about how shady the entire experience was. After signing the paperwork, they suddenly told me I couldn't take the car home because it had open recalls; information they conveniently "forgot" to mention until after the deal was done. Sketchy? Absolutely. But it gets worse. When I finally picked up the car after the recall was cleared, my rear brake lights weren't working. My husband noticed while driving behind me a serious safety issue that could've caused an accident. I called the dealership immediately, and their response? Indifferent like meh...‍ Then the creaking started. Strange noises from underneath the car. We had it looked at, only to discover signs of previous damage and repairs things that were never disclosed and mysteriously missing from the Carfax. You don't need to be a detective to figure out what's going on here. They knew. They hid it. They sold it anyway. Tustin Hyundai Kia is the textbook example of a dealership that puts profits over people. Dishonest, negligent, and completely lacking in integrity. Do yourself a favor and take your business literally anywhere else. read more

From start to finish, the service department did an incredible job with my car. Thank you Hyundai Tustin!

Super impersonal. Barely spoke to the surface advisor. Felt like an assembly line. They don't wash the car I will be going back to Huntington Beach The technician, however, sent a video and he sounded knowledgeable and pleasant I can't say that for anyone else I encountered the valet that took my car he was a good guy read more

Just left with our new 2026 Palisade Hybrid Calligraphy. Honestly can't say enough to express how great the sales, customer service and finance experience was. I dealt with Scott in sales and Craig in finance. My experience with both can only be summed up by how I see it as a business owner myself, both men were about as good a brand ambassador as any business owner could want or need! Great job Scott and Craig! I can assure you I am letting friends and family know, if it's a Hyundai you are looking for, go no other place than Tustin if you want transparent, fair pricing and great customer service all the way through! read more

Workers and sales staff were very friendly and the buying process felt smooth. However, I was told the car had no cosmetic defects before purchase. After buying, I noticed paint chips on the hood and mentioned it to my sales rep, but was told any repair would be out of pocket. That was disappointing and made me feel like my concern did not matter once the sale was done. I still appreciate the staff, but I wish this had been disclosed and handled better. read more

Tustin Hyundai - Car Dealers Near Me - Tustin, California

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I gave my car for a recall service at 9 am on a Saturday and we were told we would be given a call / text when it is ready within 3 hours. We did not get any text/call till 4 pm. When we called them, we were advised they are already closed and can pick up car on Monday morning. This is very irresponsible behavior. We had a long trip plan for Sunday and now will have to make other arrangements for the trip. Very poor customer service. read more

Just bought a new car. Scott was professional and knowledgeable. From my first interactions I never felt he was pressuring me... Just providing information when he though it would be helpful or when I asked. A surprisingly enjoyable car buying experience. read more