I am extremely disappointed with the customer service we received at the Navy Federal Credit Union…read moreOntario branch. I brought my daughter in to open her very first account, expecting the same excellent service we have always received at the San Bernardino location. Unfortunately, the experience was the complete opposite. The representative who assisted us was absolutely no help. There was very little acknowledgment, guidance, or effort to make my daughter feel welcomed as a new Navy Federal member. Opening your first account should be a positive experience, especially when your family has been loyal Navy Federal members and recommended the credit union to you. What bothered me most was the lack of interest in helping us. We did not walk in expecting special treatment, we simply expected basic customer service, communication, and assistance. Instead, we walked out feeling as though our business was not valued. I have other children who will eventually need accounts opened, and after this experience, I will absolutely NOT bring them to the Ontario branch. I would rather make the drive to San Bernardino, where we have consistently been treated with professionalism and respect. Navy Federal has always set a higher standard in my experience, but unfortunately, the Ontario location did not come close to meeting it. I would not recommend this branch based on the poor customer service and lack of acknowledgment we received.

DO NOT BOTHER WITH A MORTGAGE LOAN PROCESS WITH NAVY FEDERAL!…read more Google the issues with them and believe every word the families are stating. They will wait until ONE BUSINESS DAY before your loan closes and deny you based on information they could have requested 30 days prior. By then you will be left homeless and with your entire household packed up expected to be moving into your new home. They're severely negligent is doing their job properly and leaving countless families in positions just like ours. We are now processing with another bank that we should have went with in the beginning. This review is only the beginning. I will be going more public soon so other families are warned about how pathetic they and what a waste of time they are.

Almost a year that I got my car And I still have not received My plates!…read moreI seriously need HELP HERE I don't know what to do anymore. Calling you guys everyday has been very stressful for me ESPECIALLY because you guys have no answer for me.. Please I need you guys to figure it out. I bought a car to use Not to just have sitting there. And then you guys tell me to still drive like that and if I get pulled over what I get a ticket !!! Please figure SOMETHING OUT!!!!

These people are unprofessional, deceiving liars. We leased a car from them 3 months ago and paid a…read more2300 down payment just for the car to break down and need major repairs 2 weeks later! Then the car was in the shop getting fixed for 2 whole months. Now they repoed the car without giving us leeway after THERE wrong doings. I will be suing.

BEST auto sales dealership that I found. I was in a desperate measure to look for a car that fits…read moremy needs. This was my first purchase car that helped me build my credit! Eddie (Owner) and Gonzalo (Salesman) understood what I needed and for an affordable price, I locked my eyes on this new 2016 Nissan Sentra with EXTREME low miles. Excellent customer service with Eddie. Easy process with easy prices. Great hospitality served by the owner, Eddie, who offered coffee, water, and tea while you go through the process. HE EVEN FILLED MY TANK!! Would 10/10 recommend!! Very trusting and reliable.

Bought a 2013 Lincoln SUV on 6/28 Was told the car had no…read moremajor issues or repairs needed and had recently been checked out and had an oil change. So far I am $700 deep in repairs and looking like $400 to go. Fuel injector needed replaced Rear brakes replaced Key fob not holding emergency key New oil change to fix their sloppy job Engine oil pressure low and unstable due to needed repair Car has spent more days in the shop in the last week than I've been able to use it. Purchased the extended warranty. Covers none of the repairs needed and they require proof that any upcoming issue never existed/repaired previously. So basically the warranty is useless BUYER BEWARE

I fell into a family emergency and I needed cash fast. The process is pretty straightforward and…read morepainless. It was a great customer experience because the team was empathetic to my needs and they really went above and beyond to secure my business. So, if you need cash now, for a short period of time, I highly recommend that you give them a call.

What a great experience. Ben, Johnny, and Luis have made me feel super secure in the car I…read morepurchased and have gone above and beyond to make sure the car was prepped to my liking. Highly recommend this place to anyone in need of a used vehicle.

I purchased a car with lots of problems that I found out about a month or two after I purchased it…read more It got so bad that I was replacing major parts almost every month until finally, the transmission started to go out six months later. I am very disappointed. I returned the car voluntarily requesting a civil agreement that I would not ask for my money back, but I didn't want it on my credit, but of course I'm not getting any response. I've been told that "I signed a contract "by the "manager ", however, I purchased a car that was a major lemon and would have qualified under the "lemon law ". I beware because it looks like they have lots of cars like this if you read other reviews.

Truly the best car buying experience I've had in a while!…read more I love how Travis and Alex went the extra mile to ensure I was happy with my purchase as well as helping me to make it easy to get me approved before coming to buy my car before driving 70+miles to pickup my 2016 Ford Transit Connect Cargo Van. Super Happy!

I'm super happy with my van. Hecke has all the vehicles, and they're all equally clean and have low…read moremileage. They can help you with whatever you need and with the vehicle you require; as they say, they have everything.

The sales manager Polly, was phenomenal! She made everything a breeze with all the paperwork and…read morecooperated with our budget and financing terms. Would definitely come back here if I ever need another car in future! The interior of the car was in really good condition with very minor damage such as the headrests and the arm rests and exterior damage was just a couple scratches but honestly for a 2013 Lexus with 103k miles is a STEAL. Carfam provided us with spare keys and carted reports of all the detailed maintenance which was much appreciated! Carfam even included an extra $20 on them for you gas! I have never been to a dealership where do they do that and it made it all worth while. Thanks again!

CarFam is the best!! Phally Keo, "Internet Specialist," was absolutely amazing. She was able to…read moreanswer all of my purchasing questions through communication by text or by cellphone conversation. She even took the time to send me pictures and videos of the vehicle I was purchasing. What made this purchase for me even more amazing was that I lived 4 hours away from the CarFAM DEALERSHIP. Estefania the sales representative at CarFAM was amazing as well. She was able to complete all the paperwork in record time. She also made the processes seem so simple. I have purchase many cars in my 66 years of life - With other dealerships it always took to long to complete simple paperwork and made the process even more difficult. Youhan the finance manager was very helpful in assisting me get the best value for my purchase. He searched and found me the best rate for my purchase and even managed to save me a few extra bucks when my own financial institution could not. If you're in the market for a vehicle CarFAM is the place to visit. EVEN IF YOU LIVE 4 HOURS AWAY AS I DID.

Jasmine and Lisa were extremely helpful. I had a complicated order. Walmart couldn't help me but…read morethey did.

Jasmine and Lisa are very friendly and helpful. Every time I go there I see their smiling faces…read moreand they are always willing to help me.

UPDATE: Logix emailed me today to say the dispute has finally been closed in my favor…read more It only took nine months, multiple calls to customer service, two trips to my branch to complain, repeated explanations of the same obvious $100 overcharge, and eventually a public review. So yes, Logix ultimately agreed that the charge was wrong. That does not change how poorly the dispute was handled or how much time and effort it took to get a basic problem resolved. By the time they finally fixed it, I had already closed my accounts and moved my banking elsewhere.

5 star BUT do your homework/ shop around . But for the most part these guys are pretty ok. I…read morepersonally don't love all their staff members. They speak professionally in a "back handed compliment kinda of way". I read someone indicating this place has "terrible customer services" - well, its that persons own fault - they sould have done their homework and knew EXACTLY what they wanted before coming in. (the people who work here are not paid enuf to give a damn. ) And be ready for EVERYTHING TO TAKE FOREVER. No one working here has a sense of time or ugency. But I do like the little robot dude

The gym is rarely crowded, which is ideal for those seeking a less congested workout environment…read more The trainer, "AL," possesses extensive knowledge and expertise in the field of fitness. He ensures that each client receives personalized attention and guidance, ensuring that their fitness goals are met efficiently and effectively.It is a fantastic location for working out, and the trainer, "AL," is exceptional and he always makes sure the task is completed without allowing conversation to interfere. I've been training here for the past 6 month and I have no intention in leaving in the near future . I highly recommend this place .

Great place to train if your serious about getting in shape Al is die hard and will work your ass…read moreoff but you get results