Marcus R. Was a great help to me saved me tons of money and gave me advice on how to handle cancelling a policy that was ripping me off monthly, Greatly Appreciated!!! read more

Well, we got insurance from Freeway insurance in the city of San Bernardino. We went a week ago to add another vehicle. The lady told us that the policy was gonna run out this month so we will have to do a new one. We proceeded with the paperwork and she said that the policy might be a little higher, but if anything we can come back and we look for a different policy that's under our budget so then the rain came and I guess the building got rain inside so we had to go to the other office on hospitality Lane mind you we paid 300 and something dollars now they're telling us that we have to pay again because the other lady did not do her job the right way. This is ridiculous. This is actually freeway insurance by hospitality Lane were more helpful and let us know that they can help us out. I would not recommend going to the one in San Bernardino of Highland. They don't know what they're doing. read more

Freeway Insurance - Don't recommend coming here on freeway insurance in San Bernardino - Auto Insurance Near Me - San Bernardino, California

The team at Freeway Insurance provided friendly service and helped me get a policy that works for my needs. Yanci and Susie were a pleasure to work with! read more

Alondra Partida great customer service I really appreciate it. She helped me with my auto insurance. Totally recommend

My insurance was recently revoked and I called freeway insurance and spoke to insurance Agent Alondra G Partida @ San Bernardino office she got me the lowest quote for my two cars . She was very patient and nice. She gave me three different quotes and explained all coverage so I can see wish one suits me the most. She was patient, clear,and fast . She emailed me all the paperwork thru PDF as well as my Card insurance information super quick .. Now I am Back on track . Thanks Alondra read more

Alondra was great! She helped us find the best deal for my motorcycle. We would definitely recommend her to anyone looking to start a new policy! We will be back! Thanks again! read more

I went here for some new insurance last year and Alondra helped me out a lot! Thanks to her I got a insurance plan. Alondra is my go to insurance lady, and she's nice, friendly. read more

go see wendy!!!! she will definitely "take care of you" extremely "friendly" I've had the extreme pleasure of dealing with her on multiple occasions and I can see why she has awards. I'd definitely give her a award on sheer performance!!! read more

Wendy Paez is the lady to go to! She saved us lots of money on a new car insurance. She is very friendly and made us laugh a lot. The time went by so fast. Once again thank you Wendy for helping us save money! You're a HERO!! read more

Freeway Insurance - Ask for her she's the best! - Auto Insurance Near Me - San Bernardino, California

Great and fast service from alondra she gave me a great quote for a SR-22 and was very helpful recommend to come here for any insurance issues read more

Today was a hectic day , needed sr22 insurance within my budget to reinstate my license. It was looking impossible for me to get an affordable price. Thanks to roger Garcia I was able to pay the down and monthly payments within my budget. He was very helpful and emailed me all documents needed to reinstate my license. I can finally have a great night sleep and not worry about much because he even set up auto payments for me. Thank you roger! read more

Luis Ramirez went out of his way to give me the best price. Very friendly, made it easy. :) 739 W Highland ave San Bernardino, CA read more

This is my favorite branch to go to . Fast & quick & professional . Rosa was very helpful & helped me saved a lot of money . This is my first new car in the year and got the coverage I needed at the price that was affordable . She is super sweet and pleasant to conduct business with . I thank her million times for what she did . She keeps her word , I would recommend her to anybody that need help with car insurance . She takes the time to get you a good quote at a fair price. Highly satisfied ! Thank you read more

Don't do it they're very unprofessional, customer service doesn't do anything and they laugh at you when u need help and keep transferring the Calls within themselves and no body does anything to help saying they can't do nothing on their part so they have to transfer and it sends you to automatic service to a computer saying the same thing just don't do it read more

Definitely do not recommend, spoke to three representative and was hung up by all of them finally was able to talk to someone he was very short with me was not helpful at all so I asked to cancel my policy and he said well I can't help you with that you have to come in to an office to do that. My husband ended up reaching out and was able to get an agent who said that the other people were just being lazy that he could help. But the roller coaster to just have answers and then being hung up on after asking my question was out of hand. read more

Canceled our policy we had through them due to bad customer service. We had a claim that was made mid year and had some issues with our claim, national general let us know freeway insurance had done a mistake on our policy and to make freeway insurance aware of it so it could be corrected and our claim could go through and that freeway insurance needed to contact national general for this. We went over this with Roger Garcia at freeway insurance since we opened our policy with him, he let us know that he would contact national general and keep us updated. However he never called us and we would call him and no answer, keep in mind we gave it some time but we never received any update. This ending with our claim never going through and policy never being corrected. We tried going through different agents to get this fixed but they kept leading us back to Roger since he started our policy and with no help from anyone we decided to cancel. read more

Good service. Roger Garcia was a great help. I'll recommend this insurance company. He helped me out with my down payment and gave me a great deal. read more

They are hard to get incontact with, when someone does answer they try to get you to go to another location out the way. Only one person works there and it takes forever . read more

I'll say a few things here pick another Insurance company for you Vehicle ever hear the term you get what you pay for? Well it's TRUE. Choose another Insurance Company like Progressive!!! read more

I came to fix my insurance policy and Rosa the new manager was just splendid and wonderful she had so much patience with me and worked with my budget! Thank you Rosa! read more

I had recently wrote a review about this place. I want to say I take it back. These people claim to be helping and they tack on that brokers fee of $250 plus when I talk to the insurance company they informed me my start up fee was $128. When the agent Nancy had tried charging me $168. I since then went and canceled my Insurance with them and have been getting calls saying I owe this $250. well I've don some research and it seems that I don't. How Can I Tell If a Broker is Ripping Me Off? First off, responsible auto insurance brokers will include the broker fee in the down payment they quote you originally. 'Broker fee mills' (as they are unflatteringly known in the industry) often do not disclose the fee until you are sitting across the desk from them. They know that once the customer is there, ready to sign, they are much less likely get up and walk just to start the whole process all over again. It is the old "Bait and Switch" and they do it every day. If the auto insurance quote they gave you goes up when you get to their office, even though nothing else has changed, get up and walk. If that is how they operate, how can you ever trust them not to gouge you and to look out for your interests? Second, if you are good at paying your auto insurance premium and your insurance needs are pretty run of the mill, there is no reason to pay fees over and over and over. Fees to start the policy with a company they use regularly, fees to make a change to the policy (big red flag), fees for them to accept a payment from you... All those fees add up and can dramatically increase the cost of your car insurance. I WENT WITH PROGRESSIVE AND MY PAYMENTS ARE LOWER I GET MORE COVERAGE. Cant belive she acted like she was helping when she in fact was burning me. read more

So.....before I stopped by this place that shares 10 parking spots with 5 shops, I called an insurance broker. Broker told me about progressive, gave me a quote for my new car which was $125/month with 165 down to start the policy. Went into this office and they came up with different number. I mentioned it and asked why it was all of a sudden $150/ month with a $463 down deposit!! For only a 6 month policy!!!! The older man there stated "that's the lowest I can get you" and I asked why would a broker tell me those prices if they weren't valid and his response was "to get you to come into the office" so I left and came back with them negotiating a deal for me and I see two more clients tell him the same this about a broker giving them false prices "to get them to come in" I needed insurance asap so unfortunately o had to get it through them but as soon as the policy ends in 6 months I'm finding someone else..I think this place is a joke... read more

Very good customer service Karla Garcia went out of her way to get me the best policy for the lowest price even with my bad driving record which included 2 DUIs and a driving on a suspended license and SR-22. She found me a good policy for my 2007 Mercedes and I left satisfied !! I would definitely recommend Freeway Insurance to any one looking for insurance. read more

They took care of me.the service was good,not a hassle.asked for basic full coverage and I I didn't get bothered to get anything more.talk to the guy Jonathan Lopez read more

Got reach out by the office regarding my issue at this location Nice that Miguel was able to follow up. And hopefully it gets more staff like the one on hospitality ln. Thank you. read more

Angel Gave me great service and sat there and explained to me in detail the kind of coverage that was right for me, he was patient with my ongoing questions and didn't rush it like most others try to. Angel was extremely helpful in finding me the cheapest insurance offered since I just bought a car and am a newly licensed driver I knew it was bound to be pricey! I was pleasantly surprised and am happy with my monthly payment! Don't forget to ask for Angel when heading to Freeway Insurance read more

I had to get a new policy and Angel helped me do this. He was very helpful. He guided me through the signing of my documents and answered any and all of my questions. I was very impressed and appreciative of his great customer service skills. Thank you Angel. read more

Nancy Vallejo was kind and polite.. She was able to find us a great rate.. She worked with what we had in mind.. Overall Nancy gave us a good experience with our first time dealing with Freeway Insurance.. keeping fingers crossed so far so good read more

Went here to get my car insurance, and Karla the manager was awesome! In and out in a matter of minutes, very good.

I recently went to freeway insurance in San Bernardino on highland, ALEX VAGA was the guy who helped me out ..never had that anawsome services before at any other insurance providers ..he knew what he was doing nd gave me the best best rates possible nd got me started with insurance for my ford f150 ..thank you for been awesome people and looking forward to future services with u guys read more

I west to get insurance for my car and Alex helped me he was very helpful and he answered all the questions I had I will for sure send people to him to get insurance thank u Alex for being so helpful read more

Alex vega was the best he insured me in minutes was able to get back to work since i was on my lunch very knowledgable agent go so this guy or youll regret it read more

This ENTIRE company is crooked! They give you a price over the phone and when you go in it's alot more, they add outrageous brokers fees (which they don't tell you about until after you are signing up), and they try to take everything you have for a down even though on the phone they say there isn't one. They are totally dishonest and even try to take your money after you have legitimately canceled. There corporate office is equally corrupt. Look them up on the Better Business Burea they can't post fake reviews there! Also, search Freeway Insurance complaints, you'll see many. Anything positive is a lie from one of their shady employees. DONT TRUST THEM! BE SMART! STAY AWAY! read more

Worst company ever. I bought a new car and my dealership offered me insurance with them for one month, I paid $250 for ONE month which is ridiculous! After that one month I went with a different insurance company which is WAY less than what freeway insurance offered me. But after that one month with freeway insurance they continuously called me, even after I said I wasn't interested in doing business with them and I went with a different company. I still get call after call after call. Finally today I answered and told them to take me off their list because they call me way to much and the agent lady got a attitude and hung up on me. read more

So I walk in and the minute I step in I was welcome they help me instantly they where motivated to work as I sat down and talk with Angel Dela Cruz he help me with my car insurance he did a very accurate job I enjoy everything and I am satisfied he explain everything so well and I got the best deal ever really good customer service he found the best for me when I was in money debt he did everything he could do to help I appreciate it very good place to be at read more

Freeway is saving me $70 a month!! Very easy to get quotes and information! Lots of discounts can be applied to get you the lowest price for insurance read more