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Fairfield, CA

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Gamestop

3.5 (47 reviews)
Open • 11:00 am - 8:00 pm

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Bought some games from here after I finally got my switch! Thanks Jesse for the easy and pleasant experience, and cheers to the knowledge he provided me! Definitely coming back here!

I bought a pre owned copy of Spider-Man miles morales for the ps4 from what looked like the manager. When I got to my car I noticed the case was for PS5 inside the case was a copy for the PS4 version and I wondered if I got overcharged. When I went back into the store the other employee helped me out and informed me and the manager that I did in fact get overcharged for the wrong version. I got a refund of the difference and the manager was silent. No apology bo thank you for catching their mistake no communication whatsoever ever. The other employee was nice and took care of the hinderance with ease. Thank you dude in big baggy race plants you are awesome and deserve a raise.

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12 years ago

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11 years ago

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9 years ago

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11 years ago

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Review Highlights - Gamestop

“Thanks Jesse for the easy and pleasant experience, and cheers to the knowledge he provided me!”

Mentioned in 4 reviews

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GameStop

GameStop

1.9(91 reviews)
8.8 mi
•$$

They need to have more people working. We had 3 things in hand. 2 games and an advent calendar, but…read moreit took so long we decided to leave. We were there last month and the lady who worked there was rude to my brother! Need to do better!

Avoid this place at all costs! I traded in an old Xbox, three controllers, and several games and…read moreused the store credit to purchase what I was told was a brand-new PS5 controller. When I got home, I noticed the packaging was torn in multiple places and the original factory seal had clearly been removed and replaced with a different sticker. The controller's color also didn't match what was shown on the box. I immediately returned to the store to exchange it, only to be told they wouldn't allow a return or exchange because I had opened the box--even though it was obvious the package had already been opened before I bought it. (The two ladies acknowledged and admitted it was ripped when they sold it to me and claimed the multiple tears on the box were from putting it on the sales rack - which is an absolute joke). The only option offered was another trade-in for $15 on a controller I had just purchased for $79.99 less than two hours earlier. It's clear I was sold a pre-owned or previously opened controller as new, and GameStop refused to stand behind the product. I feel completely taken advantage of and ripped off and will not be shopping here ever again. Buy your games elsewhere--this place is a rip-off and doesn't stand behind what it sells. Try Walmart or Target they will still be in business years from now and will let you return/exchange - unlike GameStop.

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Gamestop - electronics - Updated October 2026

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