Jimmy and his crew know everything about video games and more. These guys are professional and serious about their business

Was very great and had some hard to find stuff I would definitely go back another time when they are not busy with repairs.

I love to game this place is one of my favorite to get the video games and they're very cheap and in expensive and they're very good at fixing my consul read more

One of the guys is racist I came in today to see if I can get credit on a switch lite and he said the best I can do for you is 120 I said if you do 180 we got a deal a customer walked in and I said do you guys want to buy a switch and he thought about it and then the guy said you know we don't condone that here you can't sell products in our store I said sorry. Im African-American , he said that's like going into KFC asking trying to sell chicken in there out of all the places you say KFC worst example. read more

I was searching for a Nintendo Switch for my daughters birthday. I recently found out about the shortage and price gouging online and regret not buying it earlier so after a quick and fruitless search in my current area (South Bay) I asked my wife to call Game ER. This store used to be one of my old haunts when I lived in the area. Both my wife and I grew up nearby. My wife lived right down the street. Neither of us expected the owner to completely refuse service and talk over her as she asked for the system and then asked to be put on a waiting list. She even offered to buy 2 games after he explained he would only sell to loyal customers of 5+ years. She was refused any service (he would not put her on the waiting list or even sell her the 2 games) and could barely get a word in. He automatically assumed we were out to make a quick buck off the shortage when all we want is a Switch for our daughter. Other reviews online make reference to the Better Business Bureau receiving a lot of complaints. He always has some smart remark to any negative reviews he gets. I understand giving priority to loyal customers to an extent but turning away new business, or in our case, returning customers from years back, is just bad business. Avoid this place like Covid-19. read more

I took my sons PlayStation here to get it fixed, it was not reading the discs. They informed that the laser needed to be replaced. So we went ahead with the service and had them replace it. Their service is amazing, pricing is good and they kept me in the loop of what was going on with my service. Their Customer service is A+ read more

They repaired my backwards compatible PS3 and it works like new. Owner is super nice. Thank you. :-)

Over charges. Should have went to Pixel Vault Games on Holt in Ontario for fair pricing and it wouldn't take days for basic repair

Fantastic customers service. Xbox one controller had issues and now working good as new!

It was not $10, it was $20 for each of the items I dropped off. I understand not getting anything back for th Nintendo switch because I decided not to use your service because you were to expensive. I did mind losing my $20 for the tablet that your business did nothing for. How does it take someone over a week to "research" and justify not returning the deposit with an attitude. So it's not about the money, it's about the quality of service which was none. I will still advise people to avoid your business. read more

Vintage games?!?! Yes please!! They also fix broken consoles fair priced and nice when you go in. Been many times and my son is addicted to old games..... read more

I am usually all for game stores with classic games, but I bought a GameCube controller from them they said was all original, I payed a bit more for this. They said they test and clean them inside and out. It worked fine but it had some response issues,(thought it was just a jank controller) for about a week and then my joys stick had a drift in it. So I open it up to try and fix it and I find out the board inside a 3rd party one in a 1st party case. The controller is a fine 3rd party one but if you say you open and clean them please sell it to me at a 3rd party price. read more

Small shop, took my son's broken Xbox one controllers for repair. They fix them for a good price. They are friendly and knowledgeable.

I walked in to drop my game console for repair. I even included the parts needed to repair it. All he had to do was put in the new part and put it back together. I explained what needed to be done. The repair guy was there and said he could for sure do the job. I gave them my deposit and left. I was confident it would be done. I waited almost 3 weeks to hear from them to just tell me that they couldn't repair it. That part was broken and to come pick up. I ask the guy on the phone exactly what was wrong and he couldn't really tell me what was broken. I ask to talk to the repair guy. They told me he's not there. I was telling the guy if he would look he would be able to see that theres a new part there. They basically wouldn't help me and ask me to pick up my property. They have really bad customer service. Why is the guy at the counter calling me about a repair issue that he doesn't know about. It should be FUCKEN repair guy. Those guys basically stole my money. They kept my deposit after they said that they could do the job. I found somebody from the online community that was able fix the console in a day. It didn't take 3 weeks. I definitely wouldn't come here for my console repair needs. They don't know what they are doing or listen to their customers. Don't come here and get robbed like I did. read more

Ok I don't normally do reviews unless the place is really really bad or really really good .THIS place is really good .fair price .quick service .trustworthy .u don't get a shady feeling here .the guy I worked with Jimmy was upbeat personable extremely nice to both me and my husband and even replaced the top for free since I mentioned I think I dripped candle wax on it he was funny sweet nice to us honest fair and his employee with him was very knowledgeable as well read more

This place is great. Took my son's PlayStation in to be repaired, and they were able to fix it in a timely and cost efficient manner. The owner was very friendly and helpful. Highly recommended. They also have a ton of games and retro video games. read more

First time coming here & it sure won't be the last! Earlier this week, my Xbox One S broke and I didn't know why. I was so frustrated and I tried calling over 10+ places and Game-ER was the only one that helped. I drove over an hour away just to get it fixed, and let me tell you, with the service and the pricing, I wouldn't mind my Xbox breaking again just so I had another reason to come here!!! It has sooo many games (old & new) and the customer service was even better. If you live in the area (or not in the area like me) , I highly recommend this shop, you won't leave disappointed. (: read more

Jimmy is wonderful. My daughter went through issues with her Ps4 for about 21 days. Going through 2k support and Playstation support, they weren't able to resolve the issue and then it just got worse. Finally, we gave up and decided to take it here. He was able to fix it in two hours! He saw my sad little girl and told her not to worry! It was cheaper than playstation support fee and we only had the console for like 2.5 years so it was very disappointing and she didn't want to have to send it in and wait for it to be repaired .... they also have tons of games and consoles to choose from. We will definitely be back! read more

Took my sons PS4 to get fixed due to water damage and I was pretty nervous considering the bad reviews but it was the opposite the guy who helped us (forgot his name) was super nice and explained everything to us. He said it would be ready in 3 weeks and called us 4 days later. My son is so happy:) thank you GAME-Er!! read more

During the Covid my sons switch broke. Not Knowing what it was, I took it to the game ER for them to fix. They had it for a few days gave me a call and let me know that they were unable to fix it as they think it was the motherboard. They did tell me to contact Nintendo and see what they can do. I contacted Nintendo like they said and they took the switch and repaired it for free and just sent it back within one week. I think these guys are great and if it wasn't for them I would end up having to buy a new switch for $350. I appreciate their help so much! read more

Man this place is truly a hidden gem. I've been looking for some old school PS2 games and he had them all. Great service awesome little shop. Glade I found it read more

Game-ER - Old school - Electronics Near Me - Chino, California

While looking for a PS2 console and games for the husband's birthday I didn't realize how difficult that might be in 2017. After shopping around at the different Game Stops someone recommended Game-ER. Not only was I able to purchase everything I need, but the employee was incredibly helpful and very knowledgeable. I'm sure we will be returning to pick up more PS2 gamed as they had the biggest selection and variety. read more

I only come here because Victor works the front sometimes and he is so professional and very informative when it comes to the merchandise. Jimmy is the owner, he's friendly but knows nothing about games and usually rips you off. I've been going to that store for a few years now but I would never recommend it to any of my friends. Seriously, if Victor is there he'll try his best to sell it to you for its actual value and you won't end up feeling like you got ripped off. Will not be shopping here anymore. Game Er seriously takes advantage of people that do not know a lot about games and anything involving that. I've seen him over price things so much I'm tired of it. Like I said, I only go there to support my friend. read more

Went to get my DS lite broken top screen fixed. Placed $20 dollars for deposit. Couple days later Jimmy told me it's $40 for repair fee and $28 for parts ending up with total of $75 for the entire process. Jimmy told me over the phone that top screen is on back order and the $20 inspection fee is not refundable. As an alternative he offered me a used DS lite (same model as mine ). So ultimately I traded my broken top screen DS lite + $75 for his DS lite. Worth it? You decide. P.s. always ask for a rough estimate before leaving a deposit so you know how much you are about to spend. read more

Game-ER is amazing for all your console repair needs! They were extremely kind as soon as you walk in the door and they talk you through the whole process of what needs to be repaired. My PS4 was in terrible condition and now it's running like brand new thanks to them. read more

My PS4 was acting up and I went in today and Jimmy was so kind, he made me feel reassured he would figure everything out and fixed it that same day! My PS4 acts basically brand new, would highly recommend!! And I feel comfort that if my PS4 were to break again I have a place that I'm confident in coming to to not rip me off like some other places that fix consoles!!! read more

The technician was friendly and clearly explained to me why a button was malfunctioning on my PSP after performing a diagnostic. The service fee was reasonable. The store also features a nice variety of games and systems. The problem arose when I came to pick up my system. Earlier, I turned the system on for him and saw the title screen of a game I had played the night before. Because of that, I assumed that I left my disc in it. When I got my system back, I saw a different disc in the drive. I went back to return their disc and ask for mine back. The technician checked the back and didn't find it. He then mentioned how the system will display the last screen you saw just before putting it to sleep, even with the disc gone. I realized at that point that I might have left my disc at home, and I even apologized for the headache. Still, I asked him politely to show me, but he refused to do so and lectured me about how I need to trust people more. How does one trust someone they just met? I've never met him before, and he didn't even tell me his name. He also implied that my intentions were less than honorable. In my experience, I've found that it's usually a red flag when people resort to such guilt trips, which only added to my feelings of suspicion. He reviewed the video footage and confirmed that my disc drive was empty when I gave it to him, but he wouldn't show me the video until I insisted. I left with the intention of never returning. All things considered, I enjoyed the store and appreciated the explanation of what was wrong with my system. My interactions up to that point were fantastic. However, I don't feel that my concern was addressed in a professional manner. I have no problem admitting that I was mistaken (albeit for a valid reason), but the technician could easily have resolved it without resorting to attacking my character. He even acknowledged that other customers have made the very same mistake. I wonder if he gives all of them the same treatment? read more

I appreciate when someone who is passionate about something is able to make a living doing it. Victor at game+er has a heart for classic games and consoles and I felt he was extremely honest and fair when it came to repairing our damaged fat-body PS3. He took time to talk about the issue, quoted a fair price and it ended up being a lot less than we expected. The shop has a lot of cool old games, stuff with heart and personality. He made a loyal customer out of us. read more

This is a really cool mom & pop gaming store in Chino, CA. Jimmy and his crew are very knowledgeable, affordable and truly care about the environment. They recycle systems, repair and clean up as needed. Bring them any type of electronic system and they can either advise you about it, fix it or refer you to someone. Cost is reasonable with quick turnaround time. Next time there, I will ask about ipod classic repair which is almost nonexistent in our area. They are very friendly and you cant go wrong going in there. Plus they buy and sell games for all the gaming systems including the older ones. read more

Hmmm maybe little pricy compared to other stores, but here is what i feel about the place in genral. They usually have more choices for the games and they try best to guarantee the quality of the products.[re-surfacing] I would recomend this place for retro-gamers who want guaranteed products. Overall some of games are little overpriced. Not all of them. So do your research before buying anything in general. Which all you should do. read more

Only giving 4 stars instead of 5 due to the fact that his games are way too overpriced. Trade in values are a little low, but what can you expect for outdated systems... I saw a game I literally payed $15 cheaper somewhere else. The owner is nice. Place needs to replace the carpet though. read more

So excited I found this store! I spoke to I believe the owner of the store and he was so helpful! So many old school games. Plus they do repairs! I now will always be a customer!!! read more

Game-ER - Can't wait to play this baby! - Electronics Near Me - Chino, California

I got my PS4 here fix thanks to them I can play my games because if I fix my PS4 by myself I probably accidentally lost my data

If I could 0 stars I would don't buy here I was sold a game that didn't work and wasn't able to get a refund

I don't know why you have your store hours closing at 7:30pm on Thursdays when your store is already closed ! At 6:42pm . Waste of my time driving over here when it's closed read more

Great service. Fixed my old PSP and did his best to fix my Samsung Note Edge. I knew there wasn't much he can do for that one but he did gave it his best shot. Very friendly and knowledgeable staff. Thanks. read more

I have been a customer for years. I can absolutely say I love Jimmy and Matthew for all the services they have done over the years. I have taken many systems here and every time they do honest,reliable and amazing work. My last project was an original Xbox console, they went above and beyond- replaces the whole hard drive, at no extra cost. Highly recommend Them. read more

Jimmy and Triston(?) are both extremely nice people. That being said they provided exceptional customer service. They fixed my PS4 in less than 2 days and were very straightforward w/ everything. They have a nice shop w a decent amount of things to choose from. Although I hope I don't come here again to fix a broken console of mine, I'll be coming here if it does happen as well as doing my part in supporting this business as I'll gladly recommend this place to anyone! read more

Amazing!!!! Support the local businesses!! These guys are extremely helpful and friendly! They are super passionate about what they do! Above all they are honest good people! They have a wide selection of games to choose from. read more

This is a awesome little place hidden in a unassuming strip mall in Chino. If you are having trouble finding it, it is right across the parking lot facing the AAA. Anyways I really like this place, the guy that works there (Jimmy) is very cool, loves to talk with you and always is in a good mood. I go in there often to get discs with laser burn repaired ($5 bucks each). He also sells used games for all of the old systems (NES, SNES, SEGA etc.) and sells the consoles. He does repairs for iPhones, iTouch and all consoles as well. He does do some trade-ins and will usually match if not go higher then Gameflop would. Best of all I love going here because it supports small business and I much rather give my money to a chill business owner than a big faceless corporation. read more