This Namco pools takes your money for pool and installation yet they won't return call to do the…read moreinstall. Nobody is there or knows what's going on. My mother in law said they didn't call before they delivered the pool yet the paperwork has her number. After three calls on her landline, and left messages each time. she then called back on her cell phone. They picked up and gave her the number for the installer. She called the installer. They have no order to install her pool. She has her permits. She told Namco that After getting them. They have her money, her contract yet they won't answer calls or do the installation. What kind of business is this?

Service was horrible. Ordered a hot tub and was told 8 weeks. 12 weeks later no hot tub and no date…read morewhen to expect it's arrival. I had to dispute the charge with my credit card company and cancel the order. Why is it all the other hot tub companies I looked at had 3-4-week lead times but Namco couldn't do it in 12 weeks?? Oh, and as a side note I bought a roll of plumber's tape from them and when I looked at my receipt it was $10 for something Home Depot sells for .98 cents!! Can you say price gouging??

Updated review of this horrible establishment. I get that it's hard to find competent employees but…read morethis Orange CT location takes the cake. Being a customer here is worse than calling your cable company and asking for service. The manager shakes his head yes at you non stop while he offers zero help. He just tells you to call corporate. Do yourself a favor and don't even bother! Less than one star is appropriate!

My husband and I visited this location this past Saturday. We were not greeted when we walked in,…read moreand began looking around. After being in the store for roughly 5 mins (or so), a gentleman approached us and said someone would be with us momentarily. Customer after customer walked in and were assisted by the staff, as my husband and I stood there and watched in disbelief... after 15 mins of no one acknowledging us, we decided to leave. This is unfortunate, as we were looking to purchase our first pool, and we weren't given the opportunity to gain knowledge about Leslie Pools (the brand), nor what type of pool / service would be beneficial for our large family. With everything going on in the world, one would think that when dealing with others we are embracing the person vs what the outer exterior may display. Cultural equality certainly wasn't exhibited at this establishment, therefore will never reap the benefits of my hard earned money.

Was hot tub shopping. Saw shoreline on the internet and it said the store was open and would be…read moreuntil 5:00. So I took the 25 minute drive and when I got there the store was closed & according to the sign on the door they are only open 3 days a week. Aggravation, that's all I can say.

From the owner: Shoreline Hot Tubs & Saunas has two locations in Connecticut. A Family Run Business with over 20…read moreyears experience. We sell Nordic Hot Tubs(spas), along with Helo and Finnleo Saunas®. If you are interested in learning more about our tubs, saunas or chemicals, please feel free to either Email, phone or take a drive down to the shoreline for a visit! Open 6 days a week!! (Westbrook 860-399-0352) 1921 Boston Post Road (unit 1) or (Orange 203-298-4697) 557e Boston Post Road.

I had several people come to my house to look at my pool and Jeff was spot on in seeing exactely…read morewhat we needed done. He explained everything in detail, made some suggestions we were very happy with, very good price and his team came over repaired pool and replaced a new liner in one day. We found Jeff to be professional, honest and respectful. We have already recommended him to several friends who are in need of pool services. Thanks Jeff and his team for a great job!!!

Jeff, and his team from Blue Sea Pools and Spa, replaced the liner on our pool. Jeff is very…read morefriendly and really knowledgeable. The job was done in a day and Jeff returned the next day to do the final installation on our above ground pool. I would definitely recommend Blue Sea Pools and Spa.

We have been using Blue Wave since 2006. Bob cleans and services our pool. He is fantastic!!!…read more Never an issue and they are very attentive. I will never use another pool company. Thanks Blue Wave Tracey & Dean from Bethany :)

Very nice people. They have a small retail storefront operation for selling pool and SPA supplies…read more They had all the chemicals and treatments I needed for my SPA. They are mainly a pool service company. They only service the Artesian brand of SPA.

Best purchase ever made! Worth every penny!…read more I use my twilight 8.25 Hottub everyday! I can't describe how peaceful and relaxing it is. It pains me to have to get out to make dinner .... At least I'm totally relaxed and muscles feel great! Super easy to maintain! Thanks Drew and Suntek! So thankful

I just recently worked with Suntek for the first time. I was helped by Dylan. I really felt like I…read morewas in good hands and working with honest experts who weren't trying to upsell me. I find that to be rare these days. I have more work that has to be done this spring on our pool and I will for sure be heading back to Suntek to get this project done.

5/11/26 - arrived at 5:30pm - hours clearly posted on the door and on line open till 6pm. Wasted…read moremy time driving to get there. Also, started charging customers for water tests. Leslie still does them for free.

A-1 has been opening and closing my pool for two years. I have owned two other pools at houses in…read moreBridgehampton and Sag Harbor. The service A-1 provides is second to none. And their pricing is eminently fair. Highly recommend. Neil S.

I have used LGB Pool Company for my opening and closing for 19 years. This year their customer…read moreservice quality has been nothing shy then unacceptable, the boys as Gardner refers to came on time to close the pool, my wife and I were in the water enjoying the last day of it being open. The lead guy suggested we can continue to enjoy the pool as it was a gorgeous pool day and said it was no problem for them to come later in the afternoon. When they failed to show up I contacted Gardner who was as rude as I ever heard him not only to me but to my wife as well, denying his employee ever said that, and as a result of the delay he was not able to come till 3 weeks later. My wife who usually never get involved with contractors simply could not bear to be subjected to his abuse and grabbed the phone to verify what we both heard earlier from his lead guy, after all if we were led to realize that it would have delayed the closing by 3 weeks we clearly would have got out of the pool and let them close it. Gardner's vulgar voice overpowered my wife's and he eventually hung up on us. What an incredible customer service oriented act. Needless to say I regarded this incident as the last encounter with this company. In short to sum things up, I strongly advise anyone to refrain from subjecting yourselves to this horrible abuse. Stay away from doing business with Gardner and LGB.

I've dealt with LGB Pools for more than ten years. They provide an exceptional level of competent…read moreand dependable service. Today, our pool was losing significant water and I could not find the leak. Jake came right over with his SCUBA diving gear. He located the leak and had it repaired in 20 minutes. I really appreciate being able to depend on the guys at LGB to help me out when I call with a problem. They also did a great job several years ago when we had the liner of our in-ground pool replaced. I highly recommend LGB Pools.

Each experience has been great, working with H2Owls Timing Systems, they are professional and…read moreexperienced in the field. I highly suggest them.

They showed up on time, personable and friendly, they got right to work and were very efficient…read moregetting the job done, very knowledgeable about their product and the installation and were very good good with follow up to make sure things were working as needed.

We bought a Polywood Set from Porch & Patio in May 0f 2026. The salespeople were knowledgeable and…read morevery helpful. After a few weeks my husband noticed that the table was warped. We called Porch & Patio and they asked us to take pictures and explain the situation. Within a day, the owner Jeff wrote us and said he was ordering another table and we received the new table within 4-5 weeks. Jeff was immediate with fixing the problem. The customer service was outstanding.

Very good service from sales - knowledgeable and very helpful finding just what we were hoping to…read morefind. Delivery, setup was on time and courteous. Products were clearly good quality and while upscale, good value. We will always go there first in the future.