Ciara recommended the wrong results for our pool chemistry. I am going to back tomorrow to go over…read moreit with her

I came here and asked the manager Michael for a bag of sand. He told me to drive around to the back…read moreof the store and he would place the sand bag in my car. I drove there did not see him, and proceeded to tell me that he left a 50lb bag near cement and I should put this in my car, and I am handicap with pins connecting the right side of hip to my right knee. Later that day I returned with a liner that Leslie's Pools sent with my pool order and it was too small for my pool and the manager did not refund or assist with calling corporate for the refund. I am now out of money and stuck with a pool that cannot be used.

I'm so happy that we made the trip from CT and found the perfect hot tub for my needs. They…read moredelivered the next day and the price was very reasonable and the hot tub appears to be high quality.

From the owner: With over 30 years experience in the spa industry, Factory Spas Direct was established with one…read moremission: to bring a high-quality affordable Hot Tub Store to the Hudson Valley area. We pride ourselves on offering a superior shopping experience and in the short and long-term relationships we've built with our customers. Pay our showroom a visit and try for yourself. Immediated delivery available with over 25 tubs in our showroom.

My family hired Nejame & Sons to install a new in-ground pool. The entire experience, from the…read morefirst consultation through the last inspection, was smooth, seamless and stress-free. The subcontractors they recommended for plumbing, electric & masonry work provided excellent service, communicated well with one another and did beautiful work. They were also better priced than competitors who I sought bids from. It was an absolute pleasure working with Tom Jr., Samantha, and Eddie and I look forward to working with them every year.

I rented on South St in Danbury and this was one of the worst rental experiences I've ever had…read more From the beginning, communication was inconsistent, but things became much worse when serious issues started happening. Attempts to get help or answers were often ignored, delayed, or brushed off entirely. Maintenance was handled in an unprofessional and careless way. When the water heater broke, Brittany sent her uncle instead of a licensed professional. He attempted to fix it with his nephew, and it still didn't work--the water heater actually broke twice in the same day. Even after that, the system never functioned properly. The shower would only stay warm for about three minutes, making it difficult to wash properly. The temperature was turned up, but the water would still go cold almost immediately. Other appliances were in similar condition. The dishwasher malfunctioned and flooded the kitchen, damaging my personal property. Instead of properly fixing or replacing things, it felt like everything was just "patched" or bandaged rather than repaired the right way. Both the dishwasher and water heater were ongoing problems that never seemed to be fully resolved. When my belongings were damaged as a result, the response I received was essentially dismissive. There were also ongoing concerns about how access to the apartment was handled. There were times they would show up unannounced requesting access to my unit while I wasn't home, which felt invasive and unprofessional. Yet when I was home and actively dealing with issues, Brittany and Mary Lou showed little interest in sending licensed professionals to properly address the problems. There were also transparency concerns. When I asked for the landlord's name, I was told it was "an entity," which felt evasive. I later had to look into public records myself to identify the actual ownership. On top of that, the financial handling at move-out felt excessive and unfair. They took more than half of my security deposit, even though they knew it had been donated to me by a Catholic church and were aware of my situation. I was also charged $380 for eight "broken" blinds and $350 for what was described as one person doing work, which felt unreasonable--especially considering the condition of the unit and how maintenance issues were handled throughout my tenancy. There were also serious issues with communication and consistency. At one point, I was late on rent due to an emergency surgery for my cat. I was told in writing not to worry about the late fee, but later I was penalized anyway and it ultimately contributed to me being forced out. That kind of contradiction made it very difficult to trust anything that was said. Throughout my time there, it felt like tenant concerns were treated as an inconvenience rather than something that mattered. Problems lingered, there was little accountability, and the overall environment felt stressful and unsupported. I would strongly caution anyone considering renting here. Get everything in writing, follow your lease strictly, and don't rely on verbal assurances. Based on my experience, I would not recommend renting this property.

I had several people come to my house to look at my pool and Jeff was spot on in seeing exactely…read morewhat we needed done. He explained everything in detail, made some suggestions we were very happy with, very good price and his team came over repaired pool and replaced a new liner in one day. We found Jeff to be professional, honest and respectful. We have already recommended him to several friends who are in need of pool services. Thanks Jeff and his team for a great job!!!

Jeff, and his team from Blue Sea Pools and Spa, replaced the liner on our pool. Jeff is very…read morefriendly and really knowledgeable. The job was done in a day and Jeff returned the next day to do the final installation on our above ground pool. I would definitely recommend Blue Sea Pools and Spa.

Best purchase ever made! Worth every penny!…read more I use my twilight 8.25 Hottub everyday! I can't describe how peaceful and relaxing it is. It pains me to have to get out to make dinner .... At least I'm totally relaxed and muscles feel great! Super easy to maintain! Thanks Drew and Suntek! So thankful

I just recently worked with Suntek for the first time. I was helped by Dylan. I really felt like I…read morewas in good hands and working with honest experts who weren't trying to upsell me. I find that to be rare these days. I have more work that has to be done this spring on our pool and I will for sure be heading back to Suntek to get this project done.

Terrible customer service. I took the day off of work yesterday to receive a water delivery that I…read moreconfirmed with owner on Saturday. They didn't show up but they said they would be out at 10:00 am today. Again a no show with no call. I called and texted David and no call back. I would never do business with him again.

I had Barrett pool deliver water on June 23, 2019 to fill my new hot tub, I asked ahead of time if…read morethe water was treated and chlorinated and ready to use and he said yes. Well, three days later we all got sick with hot tub folliculitis from bacteria in the water. Had fever and swollen armpits and groin lumps from infection. The doctor said it was definite hot tub folliculitis from bacteria. I called him up the next day to ask about it and how to treat water to get rid of it and he could care less. Said he gets his water from Danbury city drinking water and never heard of hot tub folliculitis, was uncaring, did not offer to reimburse my $ for $200 lfor filling my hot tub et alone bill from doctor, antibiotics, etc. that i now have to pay and i feel like if you work with pools you should have heard of this infection which he said he never did. He absolutely did not care, offer any solutions or reimbursement to make me happy. I highly suggest not using this company.

They're incredibly rude here. Asked if they could service my pool and they said no, they were too…read morebusy. Fine. I asked if I could get on the waiting list for next year and they still said no. I understand if their client roster is full but the way they communicated was really smug. I told them I live less than a five minute drive away and the guy said "our cut off is a 4 minute drive." Ok guy. We ended up buying overpriced supplies from them anyway and our pool water still went green. Just YouTube it and buy supplies off Amazon.

Swim King was great to work with. Gary was so helpful. I know nothing about pools so he helped me…read morewith the installation of a new pool liner and winter cover. The pool looks amazing now, like it belongs at a 5 star hotel! I will be using them for all my pool needs from now on!

Highly recommend! Jimmy did a wonderful job on converting our pool to slat water. Jimmy and Tony…read morewere great!

I hired L&J Pools to build my pool in 2019. In 2022, just under 3 years, the concrete deck started…read morecrumbling. I sent L&J an email with pictures and the owner's response was that it's environmental. I spoke to several pool, stone and concrete contractors. Their professional opinion is that it's the result of poor workmanship, that the job was not done properly due to poor concrete mix and that's why it's crumbling. That the patio should last at least 15-20 years or more. A deck like this should have been built to withstand any environmental issues. They also stated that if they had done the job themselves, in good faith, they would have done the right thing and rectified it. I also know many people with concrete decks they have had for years and never had this problem. The owner at L&J said he would repair it, but it would cost me. I already paid for the deck so why should I have to pay for it again! Now under 5 years and it's all torn up and looks terrible and is causing me major stress and will have to pay someone else to repair/replace it. This picture shows what happened after we closed the pool last summer. Just under 4 years old and we didn't even have bad winters (environmental) the last 2 years. All the while during the summer you could feel the deck crumbling under your feet. I just wonder how he would feel and what he would do if he was left with something like this.

We had an excellent experience with our pool contractor. They retired our old setup and installed…read morebrand-new skimmers, reinstalled bluestone, and replumbed everything to work seamlessly with our existing pool pump and water heater. They also added a new blower and installed a new light in the spa. The service was truly 5-star. Manny was professional, knowledgeable, and always on time with scheduling. His entire team was respectful, efficient, and delivered outstanding workmanship. We couldn't be happier with the results.

From the owner: Aucay pool Services LLC our company specializes in residential pool care…read more, offering comprehensive services including weekly, biweekly maintenance with certified technicians by (PHTA) over 17+ years of experience in the pool industry. Our certified technicians specialize in repair and replacement equipment, ensuring your pool is always in optimal condition. We also do pool remodeling, pressure testing the lines and pinpoint leak detection, tile and coping work,LED lights replace,