Great family owned hardware store that has all the detailed faster era for your projects.read more

The entire staff is outstanding. Their personal advice & assistance for plumbing, painting, lawn…read morecare, electronics and hardware is something I've relied on since 1980.

Came to this Lumber Yard for product that boone else in the area had....King Lumber had what I…read moreneeded!!! The staff at the front desk were polite and helpful with a genuine desire to be of assistance.....after I paid my fee and got my ticket....off to the yard to get my materials.....anyone who has ever dealt with Yard Staff in Lower NY knows the yards are all Teamster run.....this can be challenging with the mix of personality's and bad attitude.....Happy to say King yard staff were just as helpful a d just as nice as the counter staff!!! Thank you for a pleasurable experience! Will be returning for sure when up in that area...

After speaking to the owner and having him review our order and him taking the time to understand…read morewhat went wrong. We are satisfied with the resolution that we were able to work out. I appreciate being able to deal with the owner directly.

I worked with Jason Rivera, and couldn't be happier! He was attentive and took the time to show us…read moremany options and even exchanged the sink we bought for a smaller one that met the project needs much better. Highly recommend!

We had a positive experience shopping for a new faucet. We wanted something similar to what we…read morealready had. Initially, they let us browse without being rushed and then helped us when we asked for more information. We wanted to make sure it's not too tall. They were pretty knowledge and helped us find something similar to what we have. We took it home the same day. The reason I knocked off 1 star is twofold. First of all, the online store is massive and the showroom displays are pretty limited both in styles and variety of brands. Kohler had the most variety. Although limited in size, everything is visually appealing, so I don't really mind seeing fewer options. The real reason I took off 1 star is because they were unable to order or get any information for certain items displayed on their website. They really tried, so it's more of an issue with their website than the employees. I would say service was fantastic without being clingy. Can't do better than that. I would definitely return.

I have been to JT Roselle a number of times over the years and they have a great selection of…read morelighting and friendly staff.

I needed some new fluorescent bulbs for our kitchen, and I found that Target didn't carry them. I…read morewas delighted when I found this local lighting store. I asked for two warm and two cool bulbs. What the clown behind the counter gave me was four different bulbs. Great job guys, thanks for nothing. If you were incompetent, you could have simply declined to sell me the lights, instead of just grabbing four random ones and lying through your teeth when you told me they matched. See the photos.

Staff is very friendly and knowledgable. They have a wonderful selection of native plants and in…read morethe spring fruit trees. One of my favorite stores to support especially since they are a small business.

Always satisfied with the service, the personnel are polite, accommodating and knowledgeable…read more Generally, have a good selection of products to choose from.

Been looking for everything for a bathroom re-do. Been shopping at the big name stores and finding…read morepoorly made junk. My contractor said to go to Best. I walked in on a Thursday just to browse. Prices were a bit higher than the big stores. I was greeted by a very nice salesman named Al who explained to me that you really get what you pay for. I bought a few Kohler pieces and am so happy. They look great and work very well. Doing the next bathroom in June. I'll be back to buy everything from Best! Already have my eye on a beautiful mirror and faucet combo.

save yourself time money and aggravation I initially…read moreinquired about a LP 75 gallon water heater with a power vent I spoke to a sales person named Frankie And he said he had one for me for X amount price . I said great. I paid for the heater in full over the phone. And said I would be in the next morning to pick it up. I never received an email or text with confirmation of payment from Frankie and they had all my information in their system . I would have caught the screw up ahead of time before picking it up the next morning if I did. I picked up the heater the next morning and brought it to the job to find out. It is (not a power vent model.) With numerous attempts trying to get a hold of Frankie I finally did and I explained my situation and he hesitantly apologized. Now it was time to return the wrong heater I was given in rush-hour traffic from Brewster with not much time before they closed for the day ,not happy about diesel fuel spent picking up wrong unit and then bringing it back. it was not a pleasure.. they took the old one back and grabbed me the correct model and told me there was a $600.00 difference in price on the higher end. this was needless to say a huge screw up by Frankie because I asked him multiple times to make sure it was a power vent model. It was replacing an existing power vent model. He assured me at the time it was correct. I was not willing to pay the $600 or more for the correct model which I should've had in the first place because it was not in the budget now after giving the price to the customer already after the purchase through Frankie so I had Frankie cancel and fully refund my money . Needless to say, I was not happy because Frankie cost me the job. and fuel picking up the unit and returning it.If I would've taken the job with the increase in the cost of the heater I would've been doing the installation for peanuts. The budget did not allow for this screw up I will not be using this place again There's enough stress in daily life than have added stress from best plumbing in not getting a simple heater order correct I see no value in using them again and as for Frankie, he should not raise his voice to customers that he had screwed over and show more respect because this could've escalated into a more serious situation.

This place is amazing. 10 stars. Have been coming here for 20 years (I'm 32 now). Someone needs…read moreto give the OG guy a golden retriever puppy and a huge tip.... Someone really works hard behind the scenes and I think it's him. But the guy looks sorta sad these days, I wonder what happened. We need to make sure this place stays around. Also..... they hire local kids to work the floor and everyone really goes the extra mile. Places like this really need to be recognized. Also... THE HARDWARE SELECTION IS UNBEATABLE.

Others have said it and I'll echo there comments -- this place is dope!…read more Forget the big boxes - you get the same products and just as good pricing here - but you get a family biz., great service and a chance to keep the $ in your community. I'm new to town and have had nothing but fantastic experiences shopping here.

The sales personnel were helpful and thorough, but I must say I knew the model dishwasher I wanted…read moreso their job was easy. This review focuses on the delivery and installation which was top notch. I cannot say enough good things about the installer, Joe, and his crew of one, Russel. Apparently the cabinet cavity was not perfect but Joe went above and beyond to get the install as perfect as possible given what he was faced with. Count yourself fortunate if Joe is ever assigned as your installer!!!

Powerhouse employee Mac is Done with you once the sale is made. This company has NO Techs and has…read moreNO Interest in you once the check clears. Go to Lou White in Danbury to buy the Same machine. They have great Techs AND they will care when you call.