This is my second year using this company. Both years I have used them to open and close my in…read moreground pool. For 2 years in a row, their workers have come hours earlier than expected (7:30am instead of 11am) and the guys jumped my pool fence to get to the pool. This is beyond unacceptable. I was home, they Parkes behind my car. If my appointment is at 11am I would gladly open my gate. I also believe in CT it is a law that a company can't start work on a home before 8am. This is so unprofessional and ridiculous. When called to complain, I was told that more customers are upset when the workers call or knock on the door. If I have to keep my pool locked up for safety reasons and my home insurance, there is NO reason for anyone to jump the fence around it. That's trespassing especially at that time. Will not be using this company again.

Imperial just replaced the liner on my 24' above ground. Their workers did a great job and were…read morevery respectful, knowledgeable, and efficient. The owners are very helpful and trustworthy. This is a great family owned and operated business! Imperial Pools is an A+, Highly Recommended!

Great selection of everything you can possibly think of for your pool or backyard. It is…read moreconveniently located on the Post Road with plenty of parking right in front. There was a large variety of unique patriotic items for the backyard. Overall, the store is somewhat unorganized and cluttered in specific areas. Some of the staff could also use a positive attitude refresher in dealing with the public and especially with their Customer service.

been with galvin pools for many many years staff is great & Truman knows everything about pool…read moreproblems

I have used LGB Pool Company for my opening and closing for 19 years. This year their customer…read moreservice quality has been nothing shy then unacceptable, the boys as Gardner refers to came on time to close the pool, my wife and I were in the water enjoying the last day of it being open. The lead guy suggested we can continue to enjoy the pool as it was a gorgeous pool day and said it was no problem for them to come later in the afternoon. When they failed to show up I contacted Gardner who was as rude as I ever heard him not only to me but to my wife as well, denying his employee ever said that, and as a result of the delay he was not able to come till 3 weeks later. My wife who usually never get involved with contractors simply could not bear to be subjected to his abuse and grabbed the phone to verify what we both heard earlier from his lead guy, after all if we were led to realize that it would have delayed the closing by 3 weeks we clearly would have got out of the pool and let them close it. Gardner's vulgar voice overpowered my wife's and he eventually hung up on us. What an incredible customer service oriented act. Needless to say I regarded this incident as the last encounter with this company. In short to sum things up, I strongly advise anyone to refrain from subjecting yourselves to this horrible abuse. Stay away from doing business with Gardner and LGB.

I've dealt with LGB Pools for more than ten years. They provide an exceptional level of competent…read moreand dependable service. Today, our pool was losing significant water and I could not find the leak. Jake came right over with his SCUBA diving gear. He located the leak and had it repaired in 20 minutes. I really appreciate being able to depend on the guys at LGB to help me out when I call with a problem. They also did a great job several years ago when we had the liner of our in-ground pool replaced. I highly recommend LGB Pools.

Like many in 2024 we experienced water in our crawl space basement for the first time; and when…read moreneeding a sump pump installation like many we also experienced dozens of companies price gouging, long wait times, no call backs, too busy, and a variety of non-apologetic responses. So we pumped ourselves out hoping in late summer we can find a company to install a sump pump. Enter Griswold Plumbing Services and Eli. 1. Phase One - Point of Contact: Cold called 4 companies, and no contest, Griswold's office was friendly, considerate, quick to schedule within in days of the call and I knew what to expect before they showed up. 2. Phase Two - First Visit, Inspection, Quote: no contest, Eli and his apprentice Brent showed on time, went right to work, took measurements and immediately provided a quote WITH a detailed and simple explanation of the entire process. Eli was professional, down-to-earth and made everything understandable - honestly it was if i knew Eli, and just a nice person. The Quote was not the highest, not the lowest but affolrdable, provided options (my request) and Eli made me feel comfortable the job would be done right. While I did not have to, nor was i pressured in any way, I accepted the quote and was quickly scheduled. Phase Three, The Job: Eli and Brent arrived as promissed and both NEVER stopped working until the job was done - even when I offered lunch! Eli, who remained in the 4ft crawl space all day, would pop his head out to answer a question or when they were about to perform a "major" portion of the job. I have been in construction my entire life and Eli was one of the nicest young men i have meet. The job was completed in August, the new pump removed remaining water from under/around house and remains working perfectly. As a side Eli took time while on vacation to answer a question, even providing graphics overlaid on pictures we had taken. Thank you Griswold and Eli!

Kris is top shelf. Nice place to drop into on occasion for conversation and perusing the options…read more Small and homey.

Great spot to buy your first pistol. What it lacks in inventory, it makes up for with personality…read more(also they can order lots of guns even if they don't have them in stock). Though it doesn't have the bright lights and spaciousness of other spots, it does provide a comfortable and relaxed atmosphere with no pressure to purchase. They really took the time to talk to me about what firearm I was looking for and which one would be suitable for my needs. After seeing several pistols I ended up purchasing a 1911 (for serious I was there for over an hour -- BEFORE the paperwork). I've compared prices between Bethany and Greyson's and it seems that Bethany usually has a better price point. Right now I'm looking for my second pistol (a 9mm) and will be returning to Bethany for my second purchase. FYI bring cash or personal check and avoid any additional fees -- it'll just be the quoted price plus tax!

Had a shockingly great experience with New England Dive. My pool sprang a leak right before the…read moreJuly Fourth holiday weekend. My regular pool people were no help but someone recommended calling up NED. Not only did the phone get answered by a human being at (literally) 4:45PM on Friday, July 3rd, the woman who answered it spent thirty full minutes with me talking through the problem and suggesting solutions, even texting me pictures and looking at pictures of my pool and offering her opinion and insight--without me even being a customer! And on top of that, she proactively pointed out that NED might not be able to make it out to my property (pretty far away) in the immediate future and she recommended alternative providers who could help me out faster--i.e., she wasn't even helping me to make a sale. TRULY above and beyond.

I purchased corrective lenses for grandson's mask and literally everything about the transaction…read morewas exemplary. Seriously! The website was easy to navigate, checkout was a breeze, and communication was excellent every step of the way. If only everyone did business this way!

Recently installed a stair runner provided by The Runner Store. The two 90 degree landings and…read moreangled landing work perfectly and Eileen & John were so easy to work with during the measuring and sizing part. Walked me through each step and have videos on the installation which made it all work out easy and perfect. This was our first experience using them. And we would us and recommend them.

Owner Eileen is an absolute pleasure to work with. Her guidance and knowledge on swatches, runner…read morematerial - wool vs synthetic and overall customer service was invaluable. Highly recommend doing business with The Stair Runner Store!!

I had two trees cut by them in April during the day when I was working. They drove on my yard and…read morecaused extensive damage with their trucks. When I came home and confronted them, they acted like it was not a big deal. I asked why they didn't call me at work to tell me about the damage, they said they called many times and texted me but I had no messages or calls from them about this. When I asked to see the calls on his phone, he said that he didn't have it with him. They worked on the lawn but it still has tracks from the tires. They have been very rude about resolving the issue. I would not recommend this company. They did good work for me previously but something has changed for the worse.

Very prompt and professional. We used this company to remove several trees in our front yard…read more After negotiating a price, they were at the house the following week. We were not at home and they texted pictures of the finished job to me. They cleaned up everything and left the area looking great.