Poolscape built our pool years ago and the heater is broken more often than it works and the SPA…read morehas NEVER worked. We have called repeatedly and the spa continues to not function. The heater fails a few days after they "repair" it. After this huge investment, all we want is a pool that functions but Poolscape can't get it right.

From the owner: Poolscape Pools specializes in designing and building custom pools and spas with unique features…read moresuch as automation, stone work, spillover-spas, and fountains. We enjoy working closely with each client to help realize your vision. Our goal is to exceed your expectations in building your backyard paradise.

Can't say enough about our hot tub! Our meeting with Lance was excellent! He was knowledgeable…read moreand dependable, and great at helping us pick the right hot tub for our family! He was with us every step of the way to get our tub up and running; and he was so helpful when we called him with questions after the install! We are enjoying hot tub time with our grandkids who come to visit just a little bit more! I would highly recommend Factory Direct Hot Tubs to anyone!! The Merc's

I saw the FB Ads, and wanting a Price of Factory Direct Hot Tubs. FUNNY!…read morethe pictures in the ad noted from $2,995. Not the Pictures on the Ad, but the $2995 was like a small dog pool with a couple of sprays. I realized why the dude did not want two people at the same time. He did not the answers from my Question. Fast Speaking the trash talk and completely misleading. I was over my head, with the dude Travis has more Pos talking about Everything........misleading the ads!!! As Travis said, this is like a Auto Dealer, "I have to 'from began' . and then up buy. Those pictures you saw with $2995, no........The actual prices of $4500 to $7,000, Every Price I saw are the Same Retail prices in Cape Girardeau, MO. Fast Speaking the Trash, and misleading and lost of PUFF........the price he quoted one, hell, the store in Cape has the same price. Factor Direct! HAHAHA. I will purchase locally instead of the Puff.

You can't make this stuff up. My 77-year-old mother has a problem with her Jacuzzi tub I told her…read moreto call and have someone look at it and get an estimate. Two guys come they, look in the back of the tub where there's an opening to look at the insides . They spent about a half hour to 45 minutes looking in the back of it. Then went down in her basement and thought maybe it was a circuit breaker had went, which it was ,they flipped it and it was fixed. They were there less than an hour. Besides looking in the back of the wall in the tub which they had to do no work too ,they flipped the switch then charged her $175.

From the owner: For over 30 years, Rub-A-Dub-Tub and Pool & Water People of Conn Inc. have been serving…read moreConnecticut's needs for all of your Spa Tub and Swimming Pool needs.We offer Sales, Service and Rentals on all brands of Jacuzzi's and Spa Tubs.We are factory authorized and have over 30 years experience satisfying customers.**We offer complete Spa and Pool Services From:**Openings to Closings (both Commercial and Residential Pools and Spas)Leak DetectionPower Vacuum CleaningCustom Pool Covers & LinersVRS Main Drains for Residential & Commercial installations and maintenance.

I had several people come to my house to look at my pool and Jeff was spot on in seeing exactely…read morewhat we needed done. He explained everything in detail, made some suggestions we were very happy with, very good price and his team came over repaired pool and replaced a new liner in one day. We found Jeff to be professional, honest and respectful. We have already recommended him to several friends who are in need of pool services. Thanks Jeff and his team for a great job!!!

Jeff, and his team from Blue Sea Pools and Spa, replaced the liner on our pool. Jeff is very…read morefriendly and really knowledgeable. The job was done in a day and Jeff returned the next day to do the final installation on our above ground pool. I would definitely recommend Blue Sea Pools and Spa.

We have been using Blue Wave since 2006. Bob cleans and services our pool. He is fantastic!!!…read more Never an issue and they are very attentive. I will never use another pool company. Thanks Blue Wave Tracey & Dean from Bethany :)

Very nice people. They have a small retail storefront operation for selling pool and SPA supplies…read more They had all the chemicals and treatments I needed for my SPA. They are mainly a pool service company. They only service the Artesian brand of SPA.

Leslie's was of tremendous help to us a couple of times in particular this past season as new pool…read moreowners. At the beginning of the summer they were able to replace a gasket in our pool pump for under $30 in a matter of an hour! We were under the impression we needed a new pump but the staff saved the day: I was so glad I called to ask them for help. We also utilized them throughout the summer to test our pool water. Surprisingly, they are one of the few pool stores open after 5pm on weeknights for working people. They definitely push you to buy their chemicals however it's expected with any chain. Most recently, I was having an issue with my winter cover pump and before buying a new one I remembered how helpful and knowledgeable the staff are. Once again they saved the day and my wallet by suggesting a couple of troubleshooting tips that I didn't think of myself and it worked! Highly suggest this location for any pool needs.

Bought a new pool heater. Every year for four years since the purchase, the heater needed to be…read morefixed. Never was able to use it for more than a month or at all every season. Finally the repair guy said the heater needed to be replaced while under warranty. Ever since then, we never was able to reach or get a call back about replacing the heater. Steer clear.

This company puts customer service first. I hired Aquatic for my inground pool 14x30. Before…read moresigning contract, Tom (owner) explained everything to me about construction and lawn damage. It was all common sense being that they are digging a massive hole in my yard. Safety was always first, they used a heavy grade temporary fencing around the pool until the project was finished. During construction they went over settling and why they won't be back for awhile, again common sense. If it didn't settle my pavers would sink within a year. When completed Ralph did what he calls pool school and went over everything and made sure I understood. Jose is an exceptional service guy he had to come out for my railing and pool cover. Everyone is the North Branford store goes above and beyond for you. I dont use them for service, I open and close the pool. I do get my products for them and have my water tested. I have tried other products from cheaper stores, not the same. My pool looks great with there products. Overall a great company to do business with.

The folks at Aquatic Pool & Spa in Northford are wonderful. They've walked me through several…read morechallenging scenarios since I started caring for an older pool and have always pushed through to a solution, often going the extra mile. They are always friendly, professional, polite, good at explaining what is going on, and if they don't have what I need (again, older pool set-up), they order it for me. And they don't assume I am made out of money! I've always been offered a spectrum of options of how to deal with problems affordably, explaining the pros and cons of each approach. Old-fashioned customer service at its best...I am so glad I found them!

Best purchase ever made! Worth every penny!…read more I use my twilight 8.25 Hottub everyday! I can't describe how peaceful and relaxing it is. It pains me to have to get out to make dinner .... At least I'm totally relaxed and muscles feel great! Super easy to maintain! Thanks Drew and Suntek! So thankful

I just recently worked with Suntek for the first time. I was helped by Dylan. I really felt like I…read morewas in good hands and working with honest experts who weren't trying to upsell me. I find that to be rare these days. I have more work that has to be done this spring on our pool and I will for sure be heading back to Suntek to get this project done.

We started to look for a company to build a pool in March 2020, right at the beginningof the…read morePandemic. After doing research and getting quotes from 6 or 7 companies, we decided to use Specht-Tachular. From the designer Kelly, to the actual layout, Dieter (the owner), to the construction, Mike, they did a great job. With all if the delays caused by Covid, we actually swam by the end of August. The pool was completed in total by November with the patio!

From the owner: Long Island's Premier Inground Pool Builderread more