This is my second year using this company. Both years I have used them to open and close my in…read moreground pool. For 2 years in a row, their workers have come hours earlier than expected (7:30am instead of 11am) and the guys jumped my pool fence to get to the pool. This is beyond unacceptable. I was home, they Parkes behind my car. If my appointment is at 11am I would gladly open my gate. I also believe in CT it is a law that a company can't start work on a home before 8am. This is so unprofessional and ridiculous. When called to complain, I was told that more customers are upset when the workers call or knock on the door. If I have to keep my pool locked up for safety reasons and my home insurance, there is NO reason for anyone to jump the fence around it. That's trespassing especially at that time. Will not be using this company again.

Imperial just replaced the liner on my 24' above ground. Their workers did a great job and were…read morevery respectful, knowledgeable, and efficient. The owners are very helpful and trustworthy. This is a great family owned and operated business! Imperial Pools is an A+, Highly Recommended!

they took my money and didn't service the pool. What else do I need to say to get my point across?…read more I don't trust this company.

From the owner: Good Day All!…read more It’s Mr. Splash here! We are officially open and active for all pool and spa related services. Cleanings, repairs, restorations, Openings, installs, and enhancements! Changes to our Weekly Services are in affect for this season. There is now a membership fee, and pay per visit after each visit, to ensure quality at each visit! Book as soon as possible we are filling up fast! We look forward to to servicing you Pool/Spa (413) 405-4626

I had several people come to my house to look at my pool and Jeff was spot on in seeing exactely…read morewhat we needed done. He explained everything in detail, made some suggestions we were very happy with, very good price and his team came over repaired pool and replaced a new liner in one day. We found Jeff to be professional, honest and respectful. We have already recommended him to several friends who are in need of pool services. Thanks Jeff and his team for a great job!!!

Jeff, and his team from Blue Sea Pools and Spa, replaced the liner on our pool. Jeff is very…read morefriendly and really knowledgeable. The job was done in a day and Jeff returned the next day to do the final installation on our above ground pool. I would definitely recommend Blue Sea Pools and Spa.

Shari was amazing for booking! She explained my pool opening in detail. She gave me several options…read morefor all my questions & was very courteous & responsive! Mark showed up with Reggie & opened the pool without no issues & explained everything! He showed me how to use the robot vacuum I had as well as folded & put away my winter cover. The value was great for setting everything up making sure no leaks & testing the water to endow it was good.

Hired blue wave for a pool vac. Loved the results. Booking was fast and easy. Shari is very nice…read moreand my pool looks amazing!!

Can't say enough about our hot tub! Our meeting with Lance was excellent! He was knowledgeable…read moreand dependable, and great at helping us pick the right hot tub for our family! He was with us every step of the way to get our tub up and running; and he was so helpful when we called him with questions after the install! We are enjoying hot tub time with our grandkids who come to visit just a little bit more! I would highly recommend Factory Direct Hot Tubs to anyone!! The Merc's

I saw the FB Ads, and wanting a Price of Factory Direct Hot Tubs. FUNNY!…read morethe pictures in the ad noted from $2,995. Not the Pictures on the Ad, but the $2995 was like a small dog pool with a couple of sprays. I realized why the dude did not want two people at the same time. He did not the answers from my Question. Fast Speaking the trash talk and completely misleading. I was over my head, with the dude Travis has more Pos talking about Everything........misleading the ads!!! As Travis said, this is like a Auto Dealer, "I have to 'from began' . and then up buy. Those pictures you saw with $2995, no........The actual prices of $4500 to $7,000, Every Price I saw are the Same Retail prices in Cape Girardeau, MO. Fast Speaking the Trash, and misleading and lost of PUFF........the price he quoted one, hell, the store in Cape has the same price. Factor Direct! HAHAHA. I will purchase locally instead of the Puff.

We started to look for a company to build a pool in March 2020, right at the beginningof the…read morePandemic. After doing research and getting quotes from 6 or 7 companies, we decided to use Specht-Tachular. From the designer Kelly, to the actual layout, Dieter (the owner), to the construction, Mike, they did a great job. With all if the delays caused by Covid, we actually swam by the end of August. The pool was completed in total by November with the patio!

From the owner: Long Island's Premier Inground Pool Builderread more

I purchased corrective lenses for grandson's mask and literally everything about the transaction…read morewas exemplary. Seriously! The website was easy to navigate, checkout was a breeze, and communication was excellent every step of the way. If only everyone did business this way!

I was going to Turks and Caicos and really wanted to make the most of the clear blue water, so I…read moreknew I needed a good, quality snorkeling set. The resort provided free rentals, but because of Covid, I felt more comfortable just bringing my own. I traveled to the Galapagos islands in 2018, and had a terrible experience with the snorkel gear that I was using. I was having a very hard time having my nose plugged and it was causing me a panic, and therefore I did not enjoy the snorkeling experience. It turns out that now full face masks are now a thing - and New England Dive had plenty of good options! They were reasonably priced and the person assisting me took them out of their packaging so that I can really see how they worked. I left the store with a new snorkeling mask, confident that this experience was going to go much smoother - and it did! I'm so grateful that I found this mask. The store is huge, even though it looks kind of small from the outside, and their inventory is huge. I visited Cabela's and a couple of other sports stores, but none had this particular style of mask.

Doug was punctual, professional, honest and friendly. I would recommend this company.read more

Excellent communication, reliable, trustworthy, and extremely helpful. Doug gave a fair estimate…read moreand held to that estimate when he was on the premises. He easily diagnosed my three leaks, fixed them, videotaped before, and after, so I could see the difference, refilled my spa, and put my new cover on for me. The spa is like a brand new spot and it is almost 10 years old. I cannot recommend Doug highly enough.