A few days ago I was traveling, and I managed to do something extremely stupid - I spilled soda on…read moremy work laptop during a layover. My keyboard instantly stopped working, so I started to freak out. Lucky for me I found TekkEez, and they ended up being a huge lifesaver. Chevy reached back out to me almost immediately after I contacted TekkEez, and he was very reassuring about how quickly we could replace the keyboard and provided me with a very reasonable estimate. After chatting on the phone, he then ordered my replacement keyboard and let me know that it would arrive in a day or two and that he could install it shortly after. He even lent me a temporary keyboard so I could do work while we waited for the replacement keyboard to arrive. It gets better - Once the replacement keyboard arrived a day later, Chevy actually came to my office to install it which made things super easy for me. He installed the new keyboard in 10 minutes, I gave him back the temporary keyboard he had lent me, and that was it. Laptop fixed. I highly recommend TekkEez for anyone who needs IT help. As you can see, you'll be in great hands.

Quick and proper for a decent price. Did only what I wanted and got my data for a fraction of what…read morea main stream source would charge.

Machero should be rated as Chicago's best Mac repair store…read more Its a class act like this among all the sneaky ones in the world that reaffirm there are good, decent, and honest people left in this world. My Mac's screen sizzled and then went dead after some water damage. I took the Mac to Apple and off course those self serving geniuses immediately told me my Mac is history and I would need to rebuild the entire circuit board for 900.00 or get a new computer. I was bummed and did nothing for month until I realized there is life outside apple care. So I called a few places on yelp and didn't get some good vibes. Most of them wanted to charge me non refundable fees to see if they can fix it and some over the phone also said i needed a new circuit board. So my intuition told me to call Machero and they told me to bring it in for free estimate, no obligation. I figured worse case they would tell me what the others did about a circuit board. An hour after I brought it in, Gino tells me the only thing that was damaged was some memory chips and he can repair everything for under $100.00 total. Now, let me reiterate. I know as much about Macs as I do about astrophysics so he could have told me the bogus b.s. the other places told me and taken me to the cleaners Instead, his focus was on me as a person, not me as a number, or a receipt. Maybe if more businesses and their owners were as decent and ethical as he was, they'd be in business and not part of our financial fiasco. So let me save you time and money and headaches. Be like NIKE: Don't think, just do it, and if you have a Mac issue, bring it in for some real people skills in fixing your mechanical ones.

Gino is sweet! And I kind of want to leave the review at that, but I guess I'll say a little more…read more In all honestly, I didn't go to Gino for Mac help, but I know he rules the business. Gino and I got in touch because of an event I was running for FreshBooks. I needed a space and wanted to spend as little money as possible. I reached out to some of our customers in Chicago and Gino was SO awesome to get back to me super quickly and offer up his space to host our workshop. He worked with me to secure catering, audio-visuals and anything else I needed. Srsly -- ANYTHING! I needed a bunch of chairs and rental places weren't down with renting only 50. He got in touch with a nearby church and helped us arrange a donation to its after school program. AND helped me carry and drive over the chairs throughout one of the city's first snowfalls of the year. Incredible. Gino was the best host ever and I'm basically spoiled for out-of-town events for the rest of my life. Best dude. Best.

Jeff and Amit did an incredible job designing, laying out, scheduling and installing projectors,…read morescreens and speakers in my office. The final product was even better than expected and I plan to use them for all tech needs! Thank you guys so much and keep up the great work!

I brought my laptop into get repaired for what they said was the motherboard. After 2 weeks they…read moresaid it was also the CPU. After 3 more weeks they called to say it would have been ready but one of their techs broke the power button while putting it back together. I dropped it off on 7/3 and now it is 8/18 and I STILL DON'T HAVE MY COMPUTER. I can order parts online and have them in 2 days but I guess they can't - for the price I'm paying to have it repaired thee could have sprung for overnight shipping. Poor customer service and obviously poor technicians too.

This review is for customer service only. The Queen and I went there to see if they could fix her…read morecomputer. She is so hard on electronic equipment, like my mom...think it is in the blood. Anyway, she somehow broke the molded piece where you insert your power cord. No idea how she did that, didn't even know it was something you could break, but there you are, it's The Queen. Anyway we took her computer in to Chat Tech Solutions to see if they could fix it, The office is small but so cute. Very open space and lots of natural light. The gentleman who was working there was very pleasant and offered us beverages while he assessed the damage to the computer. He called someone because he was not sure if the repair could be done and it turns out, they do not do that type of repair because it requires soldering. However he was kind enough to recommend another place of business, which is where we ended up going to get the repair done. For me that shows a wonderful regard for taking care of the customer, even though they did not make the sale. I will definitely consider them for other work that they can take care.

I brought my HP desktop in 5 years ago on 6/04/14. I want you to know 5 years later, it's STILL…read moreworking just fine. When I bought it originally, there were problems with the OS. I bought it in and explained the issues. Three days later, they called me and said it was ready to pick up. When I brought it home, it worked like a gem. I can honestly say I've had no issues since that time. The work they did was amazing and they even threw in a free mouse at the time because they were worried the one sent to me by the manufacturer was adding to some problems. As proof of what I'm sharing, here's the service sticker atop my computer. Note the date. Simply put, they are miracle workers. Yeah, you may have to wait a few days but it's well worth it!!!

Angelo was amazing. When I called and "tried"to explain the problem he gave me some options. I…read morebrought in Lap Top thinking I had to get a new one, Angelo took a lot of time to explain what was wrong replaced hard drive, took time to explain the google cloud for saving photos and the new windows 10 Works better than it did when new and said if I had questions don't hesitate to call. It was a GREAT experience. Check with Angelo before running out to buy new one when for a fraction of the price you can get your current computer repaired Thank you Angelo

Prompt response and very helpful. Would call again. Addressed my problem well, good on wanting to…read morehelp.

Over and Above…read more Bill and the team at Monolith provided excellent customer service. My computer issue was more in-depth than originally anticipated and what set Monolith apart was the consistent contact updating me on computer. I didn't have to sit and wonder what was happening. They were very responsive and communicative. I also appreciate the time Monolith took to explain what was happening with my computer (granted most of it was over my head) but Bill did try to break it down to my level of understanding. On a final note- the prices were very reasonable. I would highly recommend Monolith to any of my friends and I will certainly use them again should new computer issues arise.

Monolith was great! They communicated with me very well, and were receptive to the bumps I had the…read moremorning of my move. They were quick in unloading the moving truck, kept all of my things safe and were very careful with everything. They even offered to move things around in the apartment after unloading. Their service was spectacular, would highly recommend!

This place has fantastic! I get my vape device, incense and electronics at this store. Whenever I…read morehave any cell phone issues they help me every time.

I had a easy going experience at this store, I brought in a iPhone 13 and they fixed it with in 30…read morealso hook me up with a screen saver so I wouldn't mess up the screen again. They have excellent customer services and They are now 100% my new phone store.

Renee saw me on a Sunday afternoon when I called randomly! She resolved most of my issues and did…read morenot charge me much. She also did extra stuff to make my computer better and tried to explain what I needed to do to maintain performance. Very friendly and accommodating. would recommend as NOBODY sees people on Sundays!

I've been talking about canceling Comcast service for years now, as the price just keeps going up…read moreand up. Within ten minutes, Renee outlined a plan for me to get rid of the phone service entirely (replacing it with a dirt-cheap option she referred me to), replace my Comcast router with an affordable wireless router that she recommended (with a better signal!) that's configured for my service provider and will pay for itself in nine months, and she even talked me through the specific things to say to the Comcast reps when they tried to get me to retain all of my services. When all was said and done, I came away with a monthly bill that was less than HALF of what I had been paying previously. I only gave up a handful of channels (most of which I didn't watch anyway)... and I even was able to keep HBO!! I'll save over a thousand bucks on my bill this year. Renee had great ideas, clear instructions, and obviously cared about getting me the best outcome possible. Highly recommend!