I always come here whenever I have an issue with my phone -- the service is awesome, and they've…read morealways been able to repair the problem. The prices are also super reasonable, so if you need something fixed, just go! It will probably cost less than you think, and save you a lot of stress from your phone/tech not working. I first went 4+ years ago because I broke my headphone jack off in my phone. It was an easy fix for them and I felt silly for waiting so long to come in. My boyfriend has taken his different phones in for various issues, usually screen-related: cracked, non-responsive, distorted, etc. They've always been able to repair/replace it quickly. Overall, I trust the quality of their work, the prices are reasonable, and they're very kind. I highly recommend them!

I was initially very pleased with the quick turnaround and friendly service when I had my iPhone…read morescreen replaced. They were pleasant and professional and we exchanged a bit of humor over the phone and in person. Unfortunately, just two weeks later, a noticeable black blob appeared on the new screen near the Dynamic Island. This looks like OLED screen bleed or a defect. The phone has remained in a case with a screen protector the entire time and has not been dropped, bumped, or otherwise mishandled. Given the timing (only 2 weeks after installation) and the specific location of the spot, this issue is almost certainly the result of either a defective replacement screen or a problem during installation (such as trapped dust, adhesive, or pressure damage). It is not consistent with normal use or accidental damage. I offered to bring the phone in so they could inspect it in person, but they declined and immediately dismissed the warranty claim without examination. While I understand repairs aren't perfect, I'm disappointed they are unwilling to stand behind their work and honor the warranty on what is clearly a post-repair defect. I went from a satisfied customer who would have returned and recommended them to someone who can no longer do so. Potential customers should be aware that warranty support may not be reliable here. EDIT: Contrary to the response below the phone was never physically inspected. Rather, the response was based on a set of photos sent showing the issue which, alone, would be virtually impossible to come to a conclusion of physical damage versus defective product. As a customer, you are in a no win situation here as no matter what happens they are going to blame you and not the manufacturer or installation for the problem.

Great communication, very Professional, and fair pricing . Brought in a nintendo switch to be…read morerepaired and came out better beyond expectations. at my own fault I brought in the wrong part and they replaced it for me free of charge . will be returning for all my devices needs

Recently, I brought in my Samsung Galaxy A13 to be repaired because I had accidentally dropped the…read morephone and the screen got cracked. I dropped off the phone and returned an hour later.... OMG! My phone was like new! I even put on my reading glasses to take a closer look. Not only that, the repair was reasonably priced and the man who did the job was polite and friendly. Thank you, sir! Now I know where to go for cellphone repairs!

Terrible service... I had taken my phone there for a repair. Battery trashed back screen broken…read more Employee gave the impression this was a routine fix said he needed 1hr. Came back 1hr later said is still fixing things needs a bit more time, no problem. What he didn't explain is fixing things meant another charge additionally. To sum it up I paid the same I would have at apple.. and now my phone doesn't work. Will be returning tmr morning to get my money back

had a shattered unusable screen and multiple problems with Apple support that left my phone unable…read moreto be fixed by other companies. Dell had it done in less than an hour and for half the price that some other companies quoted me. THANK YOU !!

What everyone else says - Jay is great!!! Super friendly, gives you options, doesn't sugarcoat…read morethings, and gets your device back to you as soon as he can. That he has an area dedicated to dogs is an extra plus . Everyone in my family is using Gadget Garage. We'll keep using it until Jay sells the business or decides to retire. Highly recommended.

Genuinely, one of the best interactions I've had in customer service. Incredibly helpful, and will…read more100% be using Gadget Garage for all my future needs. Can't recommend enough.

This is the only tech repair place in Chicago where I've seen a chandelier - probably due to the…read moreWater Tower Place vibe. It's a good spot for cellphone cases, including older model phones. Prices for them tend to average $15-$30. They don't carry a large selection of expensive rugged cases or fancy designer stuff. Cellphone repair prices are fair, though be sure to ask if they're repairing your cellphone with OEM products or third party. It can mean a huge difference in price and performance (I would not trust a non-OEM iPhone battery). They also say they do laptop repairs & other services. Nice to have this business in this location for tourists and desperate locals like me. Just know: They do not warranty their products or service, and all sales are final.

In and out in 15 minutes no issues and it's like my iPhone 12 is new. Easy to work with and great…read moreprices!

A while ago, I got a screen replaced at a place in Philadelphia, which broke almost immediately…read moreeven with a screen protector. While visiting Chicago, I booked an appointment for drive-up service with iCell Mobile Repairs. So good! They let me know they put a better quality screen on and it was complete just under 15 minutes. Wowza. Thanks for the service. Would definitely come back for the speed and efficiency. Also there's a warranty on the screen if anything goes wrong with the new one that's not your fault.

Owner is amazing I called with a cracked screen more of a shattered screen and he was to me within…read moreseemed like minutes gave me my options for phone and fixed within what seemed like minutes . Was professional courteous and efficient . Thank you icell

Got the back glass replaced of iPhone 16 pro max. Apple icon is not on phone anymore. Replacement…read moreglass cracked 2 weeks later from taking off case.

From the owner: A mobile phone repair service that comes to you fast fixes, quality parts, and convenient service…read morefrom our mobile repair car right outside your home.

I was looking for new cell phone service and a phone. They had a variety of new and refurbished…read moredevices to choose from. I got a really good deal and will making this my home base for all my future purchases. I recommend going here before you make any purchases I guarantee you'll walk out a happy customer. Thank you for your outstanding service Patty Rice

Cracked the back of my iPhone and MK quoted a great price, dropped it off when they opened and it…read morewas ready a few hours later. Perfect service and highly recommend them!