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Frostails

4.9 (161 reviews)
Closed • 12:00 pm - 9:00 PM
Updated 2 weeks ago

Order Frostails Takeout or Delivery

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FROSTAILS ATMOSPHERE

What's the vibe?
Moderate noise
Dogs allowed
Outdoor seating

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Recommended Reviews - Frostails

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Yogurt mango bingsu with matcha and condensed milk!
Netzayeli Q.

Such a cute small shop, the bingsu is so delicate and delicious! Refreshing in this hot summer heat!

Chantel Q.

This is a really cool place and isn't like any place we've been before. Kids decided on vanilla snow, with condensed milk, mango syrup and mango pieces. They absolutely loved it. Service went smoothly but with only one person serving and taking orders it was a bit of a wait.

Coffee & Mango Bingsu
Brianna S.

Delicious!!! Frostails has a couple of tables and benches and a couple or stools. It is a small dessert shop but very clean and absolutely delicious. It was my first time trying bingsu and I highly recommend it. It such fine snow that melts in your mouth and topped with high quality syrup/puree and fruit. The guy working there is really great at walking you through the ordering process if you're unfamiliar and explains how to eat it. This place is about an hour away but we will definitely be stopping by again!

Some drinks and some bingsu.
Joyce W.

Q: What do you call a citron who wins an award? A: An out-zest-anding achiever! Having practically needed to be rolled out of the restaurant next door, I really wanted a warm beverage to help with digestion. Enter citron yuja cha! While I didn't get any bingsu myself, I stole a couple of bites from my friends' ube bingsu and some strawberry matcha bingsu as well. So fluffy and oh so good! This is the kind of dessert that would satisfy immensely on a warm Arizona evening (and we have plenty of those). My tea was everything I wanted though: Served hot with the vitamin C boost from the citron marmalade and enough honey to make it a sweet after-meal treat. I enjoy my nightly evening teatime ritual at home so it was nice that I didn't have to prepare my own cup for the night. Thumbs up for Frostails! Stop on by and get yourself some bingsu and Korean snacks!

Lien S.

After having dinner next door, we grabbed dessert here. A few of us ordered bingsoo and a few others ordered drinks. First time trying this place but I have seen it on Yelp for a while. The owner was really nice. He made an off the menu flavor for me but only because our lovely CM was there! I ordered an ube bingsoo topped with chocolate sauce. It was good but could use a bit more ube flavoring. I really appreciated him doing that for me. I tried some of the matcha strawberry bingsoo and that was delicious! I would recommend getting that one if it's your first time there. The owner was nice enough to give us all some Korean honey cookies as well!

Yogurt Strawberry
Frank F.

Unique Korean Shaved Ice right here in Gilbert Frostails offers some cool culture to Gilbert's food scene with its incredible Korean shaved ice. Watching the machine create soft, snowy ice on demand is part of the experience. The process is simple and customizable--choose your base, sauce, and fruit, and you've got a perfectly personalized treat. The service is warm and welcoming, with friendly staff who make the whole experience even better. The area's got great outdoor vibes too, so grab your treat and enjoy it under the Arizona sun.. Parking is limited, but we've never had trouble finding a spot when visiting. If you love exploring fresh food cultures and want to try a unique dessert, Frostails is worth the trip. Saluti

Mango bingsu
Dawn M.

Come get yourself a bingsu at Frostails! My husband and I have been here a few times already. Probably the best and only bingsu in the area. Albert, the owner, is always so nice and inviting. We always get the mango bingsu. It's enough to share with another person. The tables, counters, and bathroom are always clean. This is our favorite dessert place. Don't skip on all the Asian snacks in the store as well!

Mango Bingsu
Jason M.

My wife and I wanted to cool down after hiking. We shared a regular size mango bingsu, it hit the spot! It wasn't too sweet and the size was plenty for both of us. I've been here a number of times already since it opened. Albert, the owner, has always been hospitable. I can't wait to come back to try some of the other snacks and drinks!

Mango Bingsu
Mitzi J.

I love shaved ice. I will drive any amount of miles for one in the hot summer days. Frostails has a mango bingsu that is just plain delicious. Better than shaved ice. This is a Korean business, so now I'm curious about all the other items in the menu. I'll be back!

Christa M.

I've had this location bookmarked for a while now and I finally made it in last week. I brought my sister and mom along and we had a great time. We were quickly greeted and welcomed as we walked on in. The inside is spacious, clean, and there are a few tables and chairs set up. The owner gave us the 411 and explained to us all the flavors, toppings, and types of bases you can pick from. You can build your own or pick from the menu and we picked a mango one from the menu. We looked around while we waited and bought some apple juice, chips, and a fluffy cheesecake from the fridge. The Bingsu was delicious and I was immediately taken back to when I first tried it in Korea. It tasted very authentic and not artificial. The yogurt base was delicious as it was very creamy and flavorful, ugh it was a mango heaven.. There was another family that walked in while we ate and they also ordered and sat down. The owner was very nice and he came around and gave us all some mini pies to take home. We ended up eating the fluffy cheesecake at home and MMMMMMM it was delicious! I can't wait to be back soon!

Iced vanilla latte with black sesame milk
Michelle E.

This is my second time coming here because it's far from me, but I LOVE their lattes! They have various milks imported from Korea (from what I remember the owner telling me) including black sesame milk! If you haven't tried it, try one of their iced coffee with black sesame milk it is amazing.

Strawberry matcha bingsu
Gretel Y.

There's snow place like Frostails! Since January 2023, Frostails has been my go-to for all things sweet and Korean! I love that they keep expanding their menu and offerings. From their packaged snacks to their syrups, everything is authentic and from Korea. The owner, Albert, prides himself on the quality of his products and he can often be found crafting drinks and desserts behind the counter. Having been here many times, I've sampled various items like their bingsu, snowflake drinks, snacks, and kimchi. Everything is delicious, but my absolute favorite is the strawberry matcha bingsu! The flavors are on point. The shop is bright and impeccably clean. Albert and his team do a fantastic job of maintaining a pristine space. We're fortunate to have this hidden gem in Gilbert!

Chocolate berry

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2 years ago

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Albert S.

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4 years ago

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2 years ago

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2 years ago

Very light dessert, super tasty. Great customer service. Can't wait to go back and try different flavors.

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3 years ago

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4 years ago

Delicious, fun, and excellent customer service. We had the chocolate bingsu and Korean coffee, which was better than Starbucks!

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3 years ago

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3 years ago

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Albert S.

Thank you for the 5-star review. It is much appreciated. See you soon!

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3 years ago

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4 years ago

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3 years ago

Great service and amazing kimchi I would come just for the kimchi weekly it's that good.

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4 years ago

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3 years ago

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2 years ago

Absolutely delicious. The owner is so friendly and I really enjoy visiting this business. So refreshing in the summer heat.

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Page 3 of 5

Frostails Reviews in Other Languages

Ask the Community - Frostails

Do you have vegan options?

Yes we do!

How do you plan on staying open when you're closed three days a week and during the weekend?

We are only closed Monday's. However, every year, the week of memorial day, we do close up for a week for summer vacation. Sorry for the confusion, but we update our hours on here to reflect the vacation closure. Thank you.

Will someone there be me to help me with gluten friendly options?

All of our ingredients are GF, non-GMO, and Organic.

Don’t See Your Question? Ask Away!

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I had a pretty good experience here. As this is a new place I wasn't expecting much but both the…read morelatte and specialty drink I had ordered were very tasty. The staff was also friendly and quick with making the drinks. It is kind of small inside but they do have an outdoor seating area too. Overall I can definitely see myself going back to try some of the other drinks. Taste 8/10 Service 9/10 Ambiance 7/10 Cost 7/10 (slightly pricy but not crazy) Value 8/10

Stopped in on a whim while attending a family get-together at the farm down the street…read more We needed somewhere to use the restroom since the farm wasn't open just yet, and with two little ones in tow, I figured I'd make a purchase rather than simply pop in to use the facilities. I ordered an iced espresso to go, thinking I could enjoy a refreshing drink while we waited for the gates to open. Unfortunately, the experience left a lot to be desired.... The menu bland and uninspired, and the gentleman who took my order wasn't particularly helpful or welcoming. He seemed bothered! The venue was packed, so I'm assuming it's a trendy hangout, but between the lackluster customer service and a subpar drink, I can't say I'll be returning. I even mentioned that it was my first time there. You would think that might be an opportunity to make a great first impression and offer a little showstopper service, especially when there wasn't even anyone waiting behind me to order. Instead, it felt like a missed opportunity and like I was ordering Taco Bell!?! Let's be honest: there's a coffee shop on practically every corner, and every other one seems to have its own spin on the "retro, we're different, we're one of a kind" concept. In an industry that's already incredibly saturated, customer service is everything. The atmosphere and branding might get someone through the door, but the experience is what brings them back. I casually picked a menu item that sounded appealing without paying much attention to the price. Imagine my surprise when I later realized I'd paid almost $9 for an iced espresso with a splash of almond milk. Seriously? For that price, I expected something a little more memorable. Instead, it reminded me just how happy I am saving my money and making espresso at home! It's honestly a shame because I LOVE the name Hooligan. LOL. Kudos to whoever came up with the branding; it's fun, memorable, and has personality (unlike some of your employees). Unfortunately, the customer experience didn't live up to the name. My recommendation? Invest just as much in hiring people with personality, charisma, and genuine hospitality as you do in the concept itself. A trendy space and clever name can get attention, but friendly people and a quality product are what build loyal customers. First impressions matter- I won't be back.

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