Time to add my voice to the chorus. This is going to be an in-depth review, so buckle in. Owner, if…read moreyou read this, you are incompetent, like your staff. Part 1: Food As many other people have mentioned, the portion sizes given at this location are absolutely dismal. Out of the handful of other Chipotle location I have eaten at, this one skimps out on EVERY ingredient. Not only are the portion sizes small, but they are also inconsistent. My wife and I ordered the exact same bowl at the EXACT same time, built by the SAME girl and we received two different bowls with varying portions of ingredients. I came back yesterday to see if it was a one-time thing, but unfortunately it was not, and was in fact, worse. Their workstation is messy and there is food spilling all over the place. Food is labelled incorrectly and looks like they aren't being rotated correctly. From the past two visits, I have tried their Steak, Carne Asada, and Barbacoa bowls, and their meats are also inconsistent. There are juicy pieces and extremely dry pieces. Some pieces are over-seasoned and some aren't seasoned at all. Their pico de gallo is rubbery and the tomatoes are over ripe indicated by the plastic texture of the skins. Their guacamole that was served to me was oxidized and not cold. Part 2: Service Employees at this location are either not trained or have goldfish brains. Half of them don't understand English and all of them don't even know the products that they're serving. During my most recent visit, my buddy ordered a Barbacoa bowl and the girl building his bowl proceeded to fill his bowl with Carnitas. She even tried to convince my buddy that he was wrong. When she passed the bowl down the line to the girl doing toppings, she put everything on the bowl without asking him what he wanted and proceeded to close the bowl WITHOUT putting in lettuce. When I was finished building my bowl (and going through a similar experience), the girl running the till did not know how to operate it. She also didn't give me any time to order chips and a drink before she asked me to pay. We asked her for a bag THREE times and she could not remember to give it to us. Staff here are incredibly incompetent and of course they belong to a certain demographic of people who are known to be useless at work. Management is also incredibly useless as they aren't even aware of their own policies and are equally incompetent like their bottom-rung employees. Part 3: Atmosphere The location is at the newly built Neighborhood 1 of The City of Lougheed. It is spacious with good natural lighting and has ample seating. And that is where the good things end. Looking at the ceiling, the lighting fixtures look unfinished and are hanging like a 2nd grade science project. As previously mentioned, the food preparation areas are dirty and lots of cross-contamination happening. The workers don't seem to care as they are laughing and chatting away in their foreign language while giving minor attention to their customers. The dining area, while having ample seating, is also messy. While yes, customers do have an unspoken shared obligation to clean up after themselves, it is not requisite for us patrons to clean the floors and the drink area. Tables are never being wiped down, the floors aren't being swept and the drink area is stickier than a toddler's toys. Overall, a terrible experience. Food is sub-par, management is useless, employees are just mindless PR drones. It is evident that the owner is trying make an extra dollar by cutting corners on cleanliness and quality. There are a lot of people talking about how the owner is cheap and mandating the limiting of portions and while this is mainly hearsay at this point in time, I am inclined to agree based on my anecdotal experience. But like PriceSmart next door, the owner is going to be a coward and not respond to the many negative reviews left here.

Was really excited to learn that Chipotle was opening up shop in the area as we don't have any fast…read moreMexican in this part of the city. I know this location was very recently opened so hoping that this is a case of it being new and will get better as time goes on. We came in on a Tuesday evening around 7:30pm. The dining room was about half full with customers, but the tables that weren't occupied with people were very messy, as was the one main garbage can, overflowing with trays and dishes and looked to not have been cleaned in some time. The kitchen prep area was also very messy, and with an open concept kitchen area this is a real turn off. The staff was not super knowledgeable and had a long back and fourth on that sides came with the kids meal that I ordered. In the end it came out with one side, but when I looked at the plates of two other children dining, they both had two sides. I didn't feel like belabouring the meal as it had already taken a very long time so I just left it. Was also told there were no chips when I ordered chips and queso, but then another staff member came out and said there were chips. The food itself was better than average. Had a veggie burrito which was rolled very large and hard to eat, and the tortilla was a bit on the chewy side, but overall it was good and left me with lunch for today. Also ordered a braided beef barbacoa burrito which was better than expected. I appreciate that the chips are house made, but they were overly salty and many were chewy instead of crunchy - no beuno. The kids meal comes with a very small quesadilla, and one or two sides depending on the staff member you get. Probably won't dine here again as it was expensive for an overall sub-par experience.

The chicken is rather greasy and not the best priced.. I had 2 piece chicken. A small popcorn…read morechicken and a drink.. $23. Also, the dining room is not heated. So rather uncomfortable to eat-in

It has been a very long time since I last had fast food. And this was a nice quick little treat! Hi…read moreFive Fried Definitely comparable to Church's and some may enjoy it more!! It has really nice savoury flavour to the batter, super crispy without it being too oily! And you can even choose spicy flavour as well! A nice alternative to your staple fried chicken chain!

Always great service and food. Great clean location…read more Thank you Vandana, always a friendly face.

Sometime around the end of May, A&W turned select locations of their stores into what they call A&W…read moreBrew Bars. At these A&W Brew Bars, you can get a variety of frozen beverages, including special blends of frozen root beer drinks that aren't offered at regular A&W stores. We decided to pay a visit to our nearest A&W Brew Bar and see what the hype was about. The cups get filled at this special dispenser where you can see on the screen, what percentage of the cup has been filled. This was kind of fun to watch. Here's what we ordered: Frozen A&W Root Beer A&W Root Beer Sweet Cream Shake A&W Root Beer Mocha Shake There's no denying that A&W makes very good root beer, so any kind of beverage with their root beer in it is bound to be tasty. All 3 of our drinks were yummy; the Root Beer Mocha Shake was the most unique. While the drinks were tasty, it really felt like an overrated experience that really didn't merit the price tag attached to it. These were basically glorified Slushy drinks. Again, nothing wrong with the drinks. They were all tasty. But to us...considering how much they charged for the drinks, it didn't seem like very good value to us. There are many other places we'd prefer to go to for a slushy drink than A&W Brew Bar. Just our personal preference. Service: Good Parking: Free Location: 7855 Kingsway, Burnaby

We walked up to the fries and poutine window, and the guy working was too busy on his phone to…read morenotice us. Not a huge deal, we just went around to the other side. Once we got the poutine, I can't say I was blown away. It wasn't terrible, but nothing I'd necessarily be eager to have again. Overall, it was fine.

We came here as we were craving poutine. The location is in the corner of the village out of the…read moreway of the main areas. From the looks and hours, this is a place for some late night eats after a night out. We found the menu very straight forward and in addition to our poutine, we also got chicken strips and fries. It was made to order and since there was only one party in front of us, we got our food fairly quickly. The chicken strips were super hot so would be great in the winter time. The poutine was perfect temperature though and hit the spot. So many cheese curds and the sauce was pretty good too. Everything was priced fairly and this is the place for a quick, filling bite to eat in the village.

Barn shaped location for White Spot style burgers on Kingsway…read more Parking is available on the lot next to the building. The place isn't the biggest, but there is more than enough seating. Staff are friendly. No complaints. Burgers are pretty expensive. The trick is to grab the daily specials. Quality is decent. Hit the spot.

this one girl mya who was working the front cashier had very great costumer service, she helped me…read morepick out lots of items I very much liked her

Pleasantly surprised by this pizza location. It was my first visit. I only found this place…read morebecause it is situated right next to Tim Horton's at Lougheed Mall and I couldn't be bothered to search for more food options in the mall. Was also enticed to try their foods because they had chill music ambiance and it promised stone fired pizza. Two slices of pizza and pop were only $10.25 during 11am to 4pm. Definitely extra pleased to satisfy pizza cravings at a good price! For beer lovers, you can even pair the 2 slices of pizza with their beer on tap for $16.25 and they serve 4 kinds of draft beer options. Moreover, the outdoor seats available here and the friendly service plus wine or beer options made this place 4 stars as a "definitely will return". They serve a variety of pizza and I simply defaulted to ordering the cheese pizza that was freshly baked from the oven. Tho I rarely visit this mall, this positive meal experience with its fresh pizza quality has attracted me to try out other Pizza Garden franchise locations around the lower mainland.

Very decent pizza. Had to get my pizza fix for the month. Had a slice of pepperoni and Hawaiian…read more Both were delicious as they were reheated. Newish joint. Good price means good volume, so means fresh pizzas. Service was alright, cashier didn't give me any attitude. Will likely return.

Order accuracy is always an issue at this establishment. When you ask for ketchup or extra napkins,…read morethey seem genuinely upset that they need to give more. Many, many times my coffee ends up with coffee grinds in the bottom of the cup. See pic.

I stop by by quickly to get a latte. Service was fast. No complaints. Covid precautions were in…read moreplace. Staff wore face masks and there was a plexiglass barrier at the cashier section.

This location has great service, super fast, and organized. The food is excellent, hot, tasty, and…read moreprepared up to standard of the brand. This location also gets really busy, but the staff get through orders really well and timely. If you download their app, you can collect reward points for future offers and free stuff. I really really wish they would put a location or two in Richmond, BC. They would do so well in Richmond.

I put in an online order and got it less than 5 minutes. The cashier was very friendly and verified…read morethe order with my email confirmation. I tried the spaghetti this time. They were tasty and full of flavour however it was on the sweet side. I also got a piece of original fried chicken. It was crispy and fresh. I can't complain. The atmosphere was nice and comfortable, chairs and tables were exceptionally clean and well spaced out. I truly enjoyed the experience. However when I tried to give an online review to their Jollibee Cares site, the Store Name never popped up as I waited for more than 30 minutes at both desktop and mobile sites. What a waste of time. They need better web developer.

I went here last month to get some food. I was little hungry at that time. 1 pc combo ($8.95) was…read moreimpressive. Chicken and fries were fresh and crispy. Chicken was steamy hot as I was about to pull skin off. That's how fresh it was. They no longer served crinkle fries, but gave same ones you see from Costco. Seating spaces are small so takeout is recommended. No key is required to use the washroom. Staffs were friendly and helpful. Great area since there are other eateries for lunch/dinner ideas.

It was a toss up between Pelicans or Churches Chicken. Since have never had Churches Chicken and…read morefor Yelp's sake, bit the bullet and ordered a 3 piece combo from a few hundred chicken they have cooked in warming tray. How bad can it be? Actually they were hot juicy and tasty. For 10$, it is million miles better than the Michelin starred Iden by Quan Je Deu which were tasteless (which charged 50$ for same amount of chicken.) Service was decent. One star. Chicken was tasty and juicy. One star. Well maintained and clean venue. One star. Fries coldish. No star. Questionable ingredients keeping 300 pieces of chicken piping hot. No star. Overall I recommend it.

Here we go! Hidden gem time!!!…read more I have no idea how, but, wifey and I sometimes get uber lucky! Not like the ride service, like the origin of the word ( very very). Youngest said, "I want a burger today." Here we are in Vancouver, BC, Canada, no clue where to go. Not about to go ANYWHERE we can get at home... So, time to Yelp. This place looks good, let's go there. Well, the map directions don't work... sort of. It put us near it, but, it is in the mall. That info would have really helped. It's a Korean BBQ/Burger stand in a mall. We had about 5 different burgers. Not a bad one in the bunch. The garlic fries MUST be eaten. No exceptions. Not much to say here. If you're in the Vancouver/Coquitlam area, go here. Period. It's great! PS. Wifey agrees!

Another hidden gem in New West!! IT CHAR BURGER…read moreWe tried 6oz beef patty and regular poutine~ we pair up booster juice at the corner of the plaza (best combination!) Overall, IT CHAR BURGER is a delightful experience for any burger lover. The combination of caramelized onion and poutine truly sets it apart. Highly recommended for your next outing!