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    IT Char Burger

    4.5 (81 reviews)
    Open 10:30 am - 8:00 pm
    Updated over 3 months ago

    Order IT Char Burger Takeout or Delivery

    IT Char Burger Photos

    Business Info

    IT CHAR BURGER ATMOSPHERE

    What's the vibe?
    Quiet
    Good for kids
    Good for groups

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    Recommended Reviews - IT Char Burger

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    It Char burgers and garlic fries
    Ornella T.

    We had the It Char Burger. It was delicious! Soooo good! The grill flavour, the onions, the bacon....so tasty. The service was quick and friendly. Hard to believe it's just ' food court' style seating as the burgers were sit down restaurant worthy. Will definitely come again

    It char burger
    Allison Y.

    Genuinely blown away by how good this burger was. It felt even more unexpected because of its appearance--a random corner stall in a quiet, rundown mall. The it char burger I got came freshly made, which meant I had to wait 10 minutes, but it was worth it. Juicy patties, perfectly melty cheese, soft bun. I think it might the best burger I've had in the Lower Mainland. No seating, just some tables around the mall, but at $13 for this hefty burger, I can't complain about anything else! Can't wait to come back and try their fries.

    Sandwich board in front~
    Edward L.

    Burger place inside Royal Square mall. Parking is available in front. Be sure not to park in the nearest row, as that row is only good for 30 minutes. The other rows are good for 2h. Wasn't sure what to expect. I think the owners are Korean. The mom is friendly and chatty. I had the spicy IT Char burger with garlic fries ($2 extra). The burger was solid but wasn't spicy at all. I think they simply forgot. Pretty solid burger. The garlic fries are sprinkled with parmesan and I think bits of butter. Came with this tasty (garlic?) yellow dip. Food is a bit pricey but it's quite filling. This place also serves Korean food. Will be back sometime to try.

    Spicy bbq burger combo
    Carolyn L.

    This is still the place I go to when I have a craving for a good burger. I have found my favorite burger here -- Spicy BBQ. It comes with caramelized onions and serrano pepper. I usually get the combo as I love the fries -- crispy to the end. As usual, prices have also gone up but not as high as other places, so this is still relatively affordable at around $11-12 for a combo. Another item I like from here is the bulgogi beef rice. I usually get this to go. I like how they pack it with foil inside the box. It helps to retain the heat and keep the juices in. The portion is huge and it can make 2 meals for me if I am not super hungry. The owners (a couple) are also very friendly and I have seen them bring the food out to some elderly customers who may have difficulty walking over to pick up the food when ready. Thumbs up for the kind hearts.

    Cheeseburger cross section
    Angelica A.

    I've seen It Char Burger pop-up on my Yelp search for burgers -- it has always piqued my curiosity and I've always wanted to try it but haven't found the time to drive to New West. Luckily, I wanted to buy some things at Sally Beauty and upon entering the parking lot, I saw a sign for It Char and it dawned on me that this was in the same complex! Yay! They were about to close for the day and I'm glad that they still took my to-go order: BBQ burger, cheeseburger and fries. The owners(?) were really nice and accommodating and my order came out promptly. Prices were really great! It was less than $17 for two burgers, fries and a pop. Seating is available inside the strip mall too if you plan to eat your burgers there. Hubby and I had half of each burger so we can try both flavours. The BBQ burger was simple but yummy-- burger patty topped with caramelized onions, bbq sauce and mayo. I was glad it wasn't an overpowering bbq sauce. The cheeseburger had that nostalgic cheeseburger feeling and it tasted delicious! The fries were good too, chunky fries that's crispy outside and soft potato inside -- a bit greasy though. Overall, definitely enjoyed It Char and I look forward to trying more of their offerings soon.

    Heather T.

    Just finished my exam and my boyfriend took me here to celebrate. I always wanted to try this place but somehow only remember to suggest it on Sundays which is the only day they are closed. So this Thursday afternoon we decided today's the day. I ordered their IT char burger which comes with fries. The burger itself comes with double patties, tomatoes, lettuce, red onion, bacon, cheese, and caramelized onion. The burger was well seasoned and was delicious, much better than any burger joint in the lower mainland and you know they made everything to order because it was fresh. My favorite part though was their fries. Those were the best fries I've ever had. Double fried, well seasoned, and plentiful. I am hooked. $12.49 for the combo. My boyfriend got the double spicy Korean burger which came with 2 patties, lettuce and spicy Korean sauce he said the burger was really good too, a good basic burger with what I can only assume gochujang based sauce. $7.49 His burger didn't come with fries so he ordered a medium order of fries for $5.99, again he loved the fries too. Overall, this place trumps a lot of other burger joints. The menu is simple, freshly made, and well seasoned throughout and I think you get quite a bit for the price. Skip the McDonald's, Five Guys, Red Robins and come here to support local business instead. Worth every penny my boyfriend spent ;)

    Burger
    Terry W.

    Where's the beef? This burger is reminiscent of McDonalds kids meal. Fries? Decent garlic fries. But the burger??? I don't get it. I wanted a burger with bbq sauce. The option was their "bbq burger" with caramelized onions. I felt like raw onions today. Not an available option... so want you see is what I got. UNIMPRESSED... Just get the fries folks.

    the inside of a restaurant
    Jeffrey L.

    They reopened again but there are no more combos. Fries and drink are extra now. Super disappointed

    Cheese burger combo
    Liz O.

    Well, I've read it numerous times and I finally get to exclaim, IT Char Burger is amaaazing! Picked up take away for the fam, 3 hot dogs, one cheese burger combo and one IT Char burger for the hubs. My cheese burger was exactly the right amount of charred burger patty, fixings and oh man, the fries were as tasty as chips from a London chip shop after a big night out. Mowed! Will definitely be back when there's a hankering!

    Signature It Char burger. It looks smaller in this photo it's actually huge.
    Emma T.

    Finally made it to It Char! Since I don't live in the area I had to wait until I was doing a Sally's Beauty Supply run to come here. It did not disappoint! Had the signature It Char burger, wow it was very filling with two patty's. The fries are homemade and taste amazing. Next time I will try another smaller burger so I can upgrade to garlic fries. I tried to upgrade my It Char burger with garlic fries but she suggested I go with another burger instead but since it was my first time visiting I had to try their signature, still not upset the regular fries are great. Definitely recommend if you are in the area, it's even worth a special trip.

    I loved this homestyle cheeseburger!
    Maria-Pia D.

    Nice lil family run burger joint in Royal Square Mall at McBride & 8th Ave. I am discovering all these little gems in New West as I recently started working there. My friend said they have the best garlic fries but my favourite is the cheeseburger. You can tell it's hand-formed made fresh. The garlic Parmesan fries were sooo deadly, yum! They give you a generous portion. I couldn't even eat them all but my boyfriend was happy for the leftovers. Next time I go back I think I'll order two burgers LOL

    It Char & Double Spicy BBQ
    Saniya D.

    We decided to try the It Char burger and Double Spicy BBQ burger. They were both so good! The patties were nice, juicy, and flavourful and everything tasted very fresh. The patties are kind of little so I appreciate that you can double your patty for a minimal extra cost. I honestly liked the Spicy BBQ better than the It Char! Maybe because it was simple, and to the point. The serrano bbq sauce was just so delicious with this kind of burger and went well with the caramelized onions. Special shout out to the fries too, didn't expect much from them but they were delicious as well! Crispy and tasty, definitely satisfying. The complex that this place is in was unnervingly quiet and empty at 3PM on a Monday, so it was kind of awkward to sit there and eat in that environment but this is definitely not the fault of the business, just a warning. Value-wise, this is definitely a great burger. I wouldn't consider it the best burger I've ever had, but it definitely is for this price range. It was greasy enough to satisfy the craving but not so greasy that I felt sick all day afterwards. I don't think I'd come all the way here unless I was in New West, but now I wish there was a place like this in my neighbourhood.

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    8 months ago

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    2 years ago

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    6 years ago

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    2 years ago

    Best burger in New West, and we all love the chili fries too. Location also has free parking.

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    7 years ago

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    6 years ago

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    3 years ago

    Best burger in town. The fries are great too. Located inside a renovated mini mall. You can eat inside the mall or take it to go.

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    7 years ago

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    7 years ago

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    2 years ago

    I love the food. Love the IT Char burger and their garlic parmesan fries. Service is good. I just wish they have some combos.

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    2 years ago

    This is what burgers are supposed to be like! A homemade burger in a toasted bun, lettuce, tomato, pickle. Perfect.

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    3 years ago

    This place makes a great cheeseburger. Always so tasty with fresh ingredients. My go to place when I feel like a good buthere.

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    12 years ago

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    IT Char Burger - burgers - Updated May 2026

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