My kids love this place. They like choosing their pop and customizing their burgers with all the toppings and the fries are good and you get lots of them in a large. It is a small place so we usually take out. Service is good. read more

I have always enjoyed Five Guys. A bit expensive but it's ok once a month. The fries are good. The burgers have a great amount of meat and toppings. The downside is why do they wrap up the burger in foil if you are eating in? It just turns the bun into a flat piece of dough. Next time I'll just tell them to hold the foil. read more

I ordered the little hamburger, a soft drink, milk shake and a little fry. The fries were very tasty. I got the banana milkshake and to my surprise it was not that sweet nor was it too thick. It was actually quite tasty. They were very generous in the amount of toppings in the burger. I ordered all the way along with extra mushrooms, extra green pepper and extra onions. Overall it was pretty tasty. The order took about 5 mins for them to prepare. The best part at this Five Guys location is the free parking. It makes a difference. The restaurant itself was ok. I found it quite small with very limited tables. On top, there were limited number of staff to clean the table when a customer leaves. Overall, I prefer this location than the other locations. read more

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Clean and casual vibe and the best part is the free toppings--you can customize your burger however you like. The all-you-can-eat peanuts are a fun touch, adding a little extra to the experience. The Cajun fries are delicious, though I prefer them a bit crispier, but they're still a solid choice. Definitely a great spot for a more affordable and substantial meal. read more

Five Guys - Cajun Fries, Little Hamburger, Peanuts - Burgers Near Me - Richmond, British Columbia

With the limited amount if dedicated burger joints in Richmond, Five Guys is a very welcome addition. Burgers are a bit sloppy but tasty . The Cajun fries are always a good accompaniment. I haven't tried the milkshakes or hotdogs (and likely won't), so I can t comment on them. Free peanuts while dining in is a strange gimmick and not really sure how it transpired. *This review has been sitting unfinished since Fives Guys opened in Richmond and just published it now. read more

Five Guys - Burgers Near Me - Richmond, British Columbia

My search for great take out places during covid times took me to Five Guys Burgers. I am glad to say that the burgers remained the same in awesome tastiness ! Love the regular hamburger and the bacon burger. I also like how you can customize the toppings, which are free as well as have the option for one or two patties. This place has a free parking lot which is handy. They do get busy during dinner times and the burgers take about 10 minutes to make. Ordering online will cut waiting time. They have a dine in section but it's not super spaced out and most people that I saw did take out. read more

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There were quite a few choices for lunch in this plaza, but decided on this place because I still think it's one of the better burger joints for a nice juicy old fashion burger. I have never been to this location before but most of the locations for this chain are pretty consistent in terms of friendly service and their food quality. Here were the food I ordered while munching on some of their peanuts; 1. Bacon cheeseburger with all the way toppings. Everything the way I like in an old fashion homemade burger so be prepared to get your hands a little bit messy. 2. Little Hamburger with half the works. Pretty good but I still prepare with all the works more. 3. Poutine. Very generous portion with lots of cheese but I think I just stick with their fries and gravy on the side next time. There are quite a lot of burger joints opened up in the last decade or so but my two favourite places for burgers are still this chain and Big Texx in surrey. I think everything needed to say about this chain had been mentioned by everyone already and if you haven't try this chain's burgers and their fresh cut fries yet then time to take them for a taste run. I remember one of their first locations used to do be able to add a fried egg to the burger?? read more

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I didn't even get the fries. They said the fry machine is broken. What the hell!!!!!!!! We really wanted the Cajun style fries. So disappointed. Do better. No excuses. Real review: zero stars. read more

Surprised to see a Five Guys branch in Richmond! So thankful to have them!!! We called in at 9:45pm before closing and they came through for us. We got there in under 10 mins and had the whole place to ourselves for take out! The night time staff was super kind to us and they even welcomed us despite having a lot of questions about their drinks and food. The man behind the counter was patient and wasn't rushing us out the door despite it already being 10pm. Thank you guys!! We will be back soon!! Also, the food here is AMAZING!!! We craved this for weeks now! read more

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The wait was worth it!!! Finally best burger in town is in Richmond , right in my neighborhood!!! Out of all the burger places i ve ever tried , 5 guys stays way ahead not even close to its competitors. Patty is always fresh and grilled to perfection , the bun is incredibly soft and makes you feel it was custom made to fit that tasty meat inside it and to add a touch of magic to the whole burger. And if you are wondering why they always have roasted peanuts in their shops , then you should know that it is a smart way to advertise for their french fries for which they use peanut oil to get it to that level of crispness. Long story short , nobody beats 5 guys in the burger industry . But I just noticed that they were making hot dogs as well which I ll need to try next time ; but I really wish they wont be as magnificent as their burgers otherwise I ll be wasting all my money there... read more

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It was a daddy daughter date so we decided to try something rather different than our carb loaded meals....5 Guys! We walked in and all tables were full, a little line up to order, but moved pretty quick. Tables were turning over and also was able to get a seat. The two of us were watching the action in the kitchen and was cool to watch everything being cooked fresh. We had a little bacon cheeseburger with no toppings for my daughter and the regular bacon cheeseburger with lettuce, grilled onions and mushrooms and a regular order of fries..of course we had beverages as well. First bite for my daughter and she loved it...couldn't stop saying how good it is...she squeezed the burger to show me the juices coming out of the patty...lol. so yeah...it passed the kid test. For my adult burger, it was really tasty and fresh, the free toppings are amazing...where do you get free toppings..especially grilled onions and mushrooms. There was a good amount of bacon and cheese so no complaints. The surprising thing when we opened the bag was the amount of fries they give. We ordered the regular size and they gave twice the amount..awesome!! Ok soon..my daughter loved it so much we went again the very next night again..same love!! read more

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This weekends cheat cravings lead me to Five Guys. The downfall of this place is that they don't have a veggie burger and don't serve chicken burgers either. If your craving a beef burger, then definitely check this place out. The secret to their crispy fries is the peanut oil they advertise. I am a fan of the poutine forsure! read more

Five Guys - Burgers Near Me - Richmond, British Columbia

This is a great location, quite spacious, not enough seating but very clean and bright. Service and food were fairly quick, most importantly convenient location and lots of parking! Food portions were very good as well, quality is as good as other locations. read more

Five Guys - Burgers Near Me - Richmond, British Columbia

For a burger shop the hot dog wasn't bad. In my boring life who is a foodie that for some reason has recently devolved to become a picky eater it's hard for me to really like food these days. Having recently found that some of my favorite foods I can't eat anymore. So it goes without saying that whenever I eat something, I'm never sure if I'm going to like it or not. I have always wanted to try Five Guys as I often pass by one in West Van. And now there's one in Richmond. So what did I do? Order a bloomin hotdog. Aiyah as they say. But you know what? I still enjoyed the experience of losing my virginity to a Five Guys hot dog. And of course like moi losing my virginity to a hot dog, well it was just ok. But I'm sure their burgers will be much better. That I can't wait to try next. I just hope my tastebuds are working and my recently finicky appetite doesn't scare me away! I have a feeling that 6 months ago I would have really enjoyed that dog. My tastebuds just seem so wracked now. Yes wracked. I lost my foodie Mojo and I'm a Yelper . Typos free of charge with every review I thumb out from my iPhone 11 read more

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Hot rod approved! (for) Five Guys is a North American burger chain ahead of all the other corporate burger joints. Custom burgers, hot dogs, and shakes made to order at the point of sale. The Ironwood staff is friendly, happy to greet everyone, and keep the musak at a good level to enjoy your meal with company or on your own. read more

I've never been more delighted to find out Five Guys were opening a location near me, now I don't have to go to downtown or north van to get my fix. The location is a little smaller that others but the burgers and fries are still fantastic. Fat burger is the closest thing they have to competition but can't see them surviving now that the kings in town. read more

Five Guys - Five guys outside - Burgers Near Me - Richmond, British Columbia

I ordered via the App and waited 15 minutes before I left my house. I thought it would be quicker to pick up but they ignored my order and I had to wait for another 15 minutes which completely ignores the purpose of the Pick-up feature! read more

I enjoy 5 guys but they got my order wrong. The place is so loud I could not hear the clerk confirming my order. He was rushing thru taking my order that I didn't get everything I wanted. Most importantly being a bunless lettuce wrapped meal. Will have to avoid this location. read more

Burger patty was juicy and far better than most fast food places. Free toppings are nice and they don't scrimp. Big failure here was the bun- totally disintegrated when I was less than half way through the burger, and I only had the little cheeseburger! They really need to toast it, or better yet find a new supplier. Really ruined the burger for me. Fries were awesome, crispy and well seasoned. Super clean, excellent service- but it was insanely hot in there to sit and eat inside. For the price you're paying I'd like to see some improvements. Like the option of actual cheese instead of plastic garbage and a new, toasted bun. read more

I have been coming to this five guys location (Ironwood Richmond) for a while now. I ordered two hamburgers today and I was astonished at the unprofessionalism by the staff. The women are speaking Punjabi amongst each other and are gossiping while making food. Also, I have never been so disgusted. The female workers are not performing hand washing and are using gloves to make burgers and use the cash register. Especially at times like these and COVID, it is crucial to perform handwashing. I owned my own subway restaurant and am aware of the handwashing and how important it is. I took my burger but threw it in the garbage because of how disgusted I was. The staff needs to be educated on the importance of handwashing and professionalism in a workplace environment. read more

Food is consistent, same as all the other five guys. But the staff are pretty slow and you always have to ask them to make milkshakes, and they don't give the right amount of fries. We ordered a regular sized fries and multiple times only got a small cup. the white rock location adds another scoop on top of the cup for the regular size which is the normal procedure from my understanding. Might be worth it to re train cooks on portioning as this has happened multiple times. We actually also realized when we got home that one burger had no bacon, and both patties were almost half the size they usually are and we're also burnt. The food from this chain is great but this location sucks. read more

My friend was raving about this place, so 3 of us went to see what the fuss was about. I'm not even a burger person, but these burgers were so good, I finished my cheeseburger with all the fixins before my tablemates.It was so juicy. Hands down the best burger I ever had. Their milk shakes are to die for as well. Sooo creamy. if I had any complaint at all, it would be that the music was much too loud. Definitely will be back though. read more

I have NEVER had a bad burger from Five Guys, staff have always been amazing & friendly. I was introduced to Five Guys in the States & was so excited when they opened one in South Surrey, now I'm real happy about the one on 5 Road, as I live in Tsawwassen. Their hot dogs are so good too. Really relish milkshakes too. read more

Classic Five Guys experience. May be a bit pricier than typical burger fare but it's worth the hype

The Five Guys burger place has a really good website. It sounded like they served really great burgers, "handcrafted" and all that. So, I went to there (Ironwood Richmond location) hoping for a good burger. Unfortunately they gave me a squashed burger and soggy fries. They also messed up the milkshake order. Although you can choose as many condiments as you like to customize your burger, I don't find their burgers anything special. read more

Employees are always very friendly, and the food is great. What more can I say? 5 stars.