Freebirds never disappoints...especially when you use their app and sign up for texts to receive special offers. Lately, every time the DallasStars score 3 points, you get a text notification to get a $5 Freebird-Sized Burrito+Reg Drink or Dessert. So, I encourage everyone to sign up for texts. I always take advantage of the offer. Tonight I ordered my burrito bowl after my core workout, and it was just what I needed to refuel. I love that they have cauliflower rice, a choice of beans (I always choose black beans), fajita veggies, steak, cheese, jalapeños, cilantro, sour cream. And you can get the first scoop of queso and guacamole for free. The bowls are always tasty and healthy. The service is good. My only criticism is they don't always replenish the ingredients in a timely manner. Every time I go, they are low on cauliflower rice. Tonight the steak and sautéed vegetables were almost gone. But they started making them again to refill the bins. It's nice and quiet to eat there. read more

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Walked in, there were three people working and only one person waiting on their food. They were out of white chicken, and told me I would have to wait for it. Not a problem ,they told me it would be 3 minutes, it took almost 10. I understand these things happen, but when they do generally, you try and do something for your customer. No discount no drink no chips just here's your burrito and out the door. On top of that, not only was I waiting, but they then decided to make up two online orders using the chicken before even making mine with the fresh chicken. If you're not going to be ready to serve your clientele, maybe consider doing something else for a living. Overall, very disappointing. I have been eating at Freebirds since 1995 in College Station, Texas. Well before they spread all the other cities, it's a sad shell and shadow of what it had been. Finally, the burritos used to be a good deal. They used to be a good size burrito that would make for a decent meal at a fair price. Those days are long gone. It is now an overpriced scrawny little burrito. Edit: after reading other reviews, it becomes abundantly clear that their guest relations will only respond to positive reviews and ignore problems. I'd say that's pretty indicative of a management failure. read more

So I decided to go back to this Freebirds location to give it another chance after the absolute dumpster fire of an experience that I had the time before since I had a free Freebird burrito coupon from taking a survey. First of all, the free burrito coupon did not work in the app so unfortunately I had to go into the store to order where the store employee frequently adds erroneous up charges versus the app. Sure enough, I had the same exact experience from the same employee that I dealt with last time. I was told that management was going to train the employee on how to handle situations in the future. I ordered the frito pie burrito and the employee did not know how to make it. They were asking me what was in it and then I had to look at the app. I read off the ingredients and they built the burrito, only substitution I asked for was for brisket instead of ground beef from the protien. When the employee rang up my burrito they gave me an up-charge for the queso that was included in the ingredients and price point on the app and also for subbing out the protien. So needlesss to say I did not get the free burrito as I paid an additional $2 up charge which was very misleading. They charged me $15 and only took off $11 with the coupon. I ordered a bowl as well and at 7:45 pm I was told they were out of the corn salsa and the brisket for the night. They are open until 9:30. Pm. Once again same issue from my previous experience as not having ingredients on hand and unwilling to make more when they run out. Also when she rang me up. She up-charged me for the queso and brisket even though my burrito was supposed to be free. She told me I had to pay for the queso since I subbed out the protein however the coupon just said free burrito and did not mention anything about a limitation on the protien I could choose. Also again charged for queso in the bowl even though they were out of both brisket and corn salsa. This location continues to be a disappointment and I am done coming here. So unfortunately that I have a consistently bad experience. Paid $17 that was adjusted down from $19 for a free burrito and bowl. There was absolutely no one in this restaurant and now I see why. read more

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We've been to this Freebirds location more times than we can count, and the experience never disappoints! This last visit we stopped in to try their limited-edition Birria, and our burrito maker, Ada, was incredible. Even as things got busier, she stayed friendly, patient, and made sure every detail of our (admittedly large) order was perfect. In past visits, we've also had an awesome younger guy help us (wish we remembered his name cause he rocks!) who consistently delivers top-tier service and even went the extra mile to cook more cauliflower rice and prime rib on the spot when they were out -- talk about above and beyond! The setup inside is painted super cute and they do their best to keep it clean and clear tables as they can. Between the amazing staff we've encountered, fresh ingredients, and the new flavor-packed options that they release regularly this location keeps us coming back again and again. Highly recommend! read more

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I ordered a large steak burrito and it's small as a taco. Do not recommend. they are 4 inches long read more

Probably the worst burrito I ever had in my life. Frozen burritos are better than what I experienced. This review is based on a catered service and numerous people had the same issue with the seasoned chicken burrito. There was literally 4-5 small pieces of chicken! All rice and beans filler and no thriller. What a huge disappointment! read more

Freebirds World Burrito - Mexican Near Me - Austin, Texas

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Tacos, burritos, bowls, chips & salsa...all things Tex-Mex to make your belly satisfied and full. Nice regional chain with fun and funky decor. Efficient and friendly service. read more

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I walked over to Freebirds World Burrito from a nearby hotel after looking at the reviews on Yelp. The restaurant is nice and open with an industrial type feel. I found the menus overhead of the ordering line and found what I wanted. I ordered the monster vegan bowl. I was intrigued by the vegan chorizo and wanted to try it. I loaded up my bowl with veggies and topped it with habanero salsa. The employee that put together my bowl was helpful and made sure I got what I wanted.I also got some ancho sauce on the side as it looked interesting and I always like trying new sauces. Checkout was easy and I ordered my meal to go. However after I saw the sketchy seal of the lid on my bowl (really doesn't secure the bowl very well) I decided to dine in. The seating area inside was nice and clean so I grabbed some napkins and sat down. Most of the tables have their "death sauce" available on them as well. I tried a little and yep, it's pretty spicy. Good stuff. The bowl itself was very tasty. The ingredients were fresh and the veggies were crisp. I enjoyed the ancho sauce as well and would definitely get that again. It adds a nice depth of flavor to the bowl. The vegan chorizo was ok, not really flavorful as I was hoping for. More like a salty addition to the bowl without adding any real flavor. This was my first experience with Freebirds World Burrito and I enjoyed it. read more

Freebirds World Burrito - pick up your order directly at the register - Mexican Near Me - Austin, Texas

They have the prime rib yall!! I was pleased with the amount of prime rib they put in the bowl, I thought they would skimp on it. The service was good but tge music was a bit loud for my husband. read more

Freebirds World Burrito - Mexican Near Me - Austin, Texas

Every time I visit Freebirds, I'm surprised by how much better their burritos are than Chipotle. Yes, I said it. I love me some tofu sofritas, but let's be honest, all the rest needs work. The Abbots Butcher plant-based chorizo here is fantastic for your plant protein needs, and all the toppings except for the obvious cheese and sour cream are dairy free. You even get a choice of tortillas, of which I highly recommend the spicy cayenne for a nice bright finish. Fast, fresh, flavorful, and reasonably affordable; what more could you ask for? read more

Freebirds World Burrito - Burrito with vegan chorizo - Mexican Near Me - Austin, Texas

I've been a long time fan of Freebirds, my last three or four visits have been totally horrible. The service has slowly decline to the point the entire staff is having a meltdown on the line if five people are ready to order. The quality of the food has reached a very low standard. if it needs to be hot its cold if it is supposed to be wet its dry and vise vera. The food just looks sad. I will no longer be giving my hard earned money to this place. I'll just take the extra 8 minute drive over to Cobo Bobs and get a great burrito for the same price. read more

Frustrating experience today... after a too-busy day at work, decided to order ahead and pick up my first meal of the day. Online ordering was simple enough, submitted at 3:41PM. My estimated pickup time was at 3:52. Well, by the time I finished up the last bit of work, I probably didn't actually get there till around 4. When I walked in, the restaurant was totally empty, save for the two employees. I waited at the register for a minute for them to finish up their conversation and greet me, and at this point, anticipated that my order would be ready and cooling its jets, but when I gave my name, I was told that they were "just finishing up." So I moved to set my purse on a table, and stood there anticipating my burrito to be in my hands momentarily. But it turned out that they weren't "just finishing up." In fact, they hadn't started. I watched as they slowly made my order. It was evident that there was one FT employee and one trainee, but at no point did the employee take over, nor did either show any sense of urgency. Finally, at 4:16, a full 35 minutes after I'd placed the order, I received my food. I said something to the employee about it taking 35 minutes to make a burrito and a couple of tacos. His response? "Yeah sorry we were training." As someone who has previously worked as a trainer at multiple bars and restaurants, I can understand to a degree, but the time to teach is between orders, not while a customer waits 35 minutes for a fast casual burrito. Also semi-related fun fact, there's no longer anywhere on the website to give feedback, so I'm stuck giving it here. read more

Had high expectations b/c the location that I've been to a million times hits every single time - the location in Santa Barbara. Hate to leave bad reviews but it's super unlikely that I'll be back. The burrito photos posted here are from 2-3 years ago and it seems like much has changed since then bc that wasn't the quality that I had. Would much rather know exactly what I'm gonna get and the level of quality that Chipotle maintains. read more

I walked in and the young man behind the counter, immediately upon seeing me walked to the back, saying something to the cook on shift. The manager came out the back and was splendid with her service so it was not all bad. Then, a heavily armed security guard came in and profiled me. If I'm wrong, OK, however I was not comfortable with someone with a big gun starring at me as if I am a criminal or a potential criminal. The security guard opened the back door, never taking his eyes off me which made me TREMENDOUSLY uncomfortable. I am a working professional in the area with a bunch of credits and I like Freebirds. If you don't believe me, have them look at the video and discredit this post! read more

If you can't get people the correct size they pay for you shouldn't be in business. Ordered a monster, got a freebird, paid almost $50 with door dash. You'd think it would bee important to get right for some hippie that works half the day to make that much money. A company that doesn't care about you, employees that don't care about anything. What a pathetic group of people. read more

Are you kidding? Freebirds, we are so disappointed that you have lost your credibility. On March 1, 2025, I took 9 people to dinner before attending a concert at the Long Center. I was surprised that the place was completely empty at 6:30 on a Saturday night. Our food was tasteless and of a pathetically poor quality. Even the chips were pathetic. To make it worse, the price was an audacious 50% more than a much bigger and better burrito at Cabo Bob's. It didn't help that the mindless servers acted like they didn't want to be there. But I suppose it's because they know that their food is terrible. Never going back. read more

I paid almost $40 with tip for two super burritos. Chicken fajita. There was hardly any chicken on it and the black beans were not done. That's a lot of money for two poor burritos.. read more

Freebirds is always a great go to when you want a quick delicious meal! Today I went by to get my free burrito for my birthday reward. Went with the steak burrito. The staff is always all so friendly and there is even a cute patio if you want to sit and enjoy your meal. read more

Freebirds World Burrito - Freebirds Steak Burrito - Mexican Near Me - Austin, Texas

I tried Freebirds for the first time last week and it was absolutely trash. First and last time going there. Burrito was so small, toppings had no taste whatsoever. I even had trouble finding the meat. I also got a hazelnut cookie and it was so gross, and raw. Totally not worth the $30 my boyfriend and I paid. I will never come back. read more

$21 for a burrito bowl!!!! Wow so not worth it. especially after their price board advertises $8.49 for a bowl! This isn't just misleading it's an outright lie! They charged extra for nearly every item. They charged $3 for guacamole and gave a small spoon of it. They charge extra extra extra. I should have left it and refused to pay. I'm not cheap but the principle is they mislead me. Not much better than chiplote or panda and double the price read more

Went to freebirds on center ridge dr 78753 a little after 9:00. 9:07 to be exact and they had no food out. They told me they stop cooking the meats at 9:00 but on the web it says they close at 9:30. Very disappointing. Rushed over there for nothing. Yall need to change your hours on the website if yall not gunna have food ready to sell until 9:30. read more

i work in the same plaza as this bank and THIS LOCATION WILL TOWE YOUR CAR!!!! DOES NOT MATTER IF YOU ARE A WELLS FARGO CLIENT/CUSTOMER!!!!!! I have worked in the same plaza shared with Wells Fargo for 2 years and have spoken to WF employees who have given me a parking validation permit to park in the bank spots for the days i worked...fast forward to today I was threatened to never park in bank parking again bc I will be booted employee or not. The booters said it doesn't matter if i am an uber driver working and picking up food for someone else if i park in bank for a split second they will boot me. Or today a jeep parked at Bennu and headed towards Freebirds and was booted in a public parking spot. I had asked why and they said bc he parked Infront of another business and went to the a completely different business...??? as long as its not bank parking what's the issue? The clients i serviced today were majority Well Fargo card holders but were all booted no matter what was said to the manager. They said it was the Plaza's Property Manager but this occurred today after 2 years of me working here, This bank does not care for its community, its clients, let alone customer service. The booters also damaged the clients tired by popping them and when confronted the booters got aggressive threatening to "Beat my ass". Both young Hispanics with gold grillz bragging about how he wont pay for the tire they just popped. I also recorded the altercation for a solid 10 minutes and I do plan to post it. WF is int he back clear as day..... The booting company is called Capital City Parking Enforcement. They booted cars that were parked in the plaza and not labeled as Bank spots. They booted cars in public parking spots, in front of Bennu, The dentist, Free birds, IVitamin, and Enlighten Baby and wont allow you to leave unless you pay them $100. Free birds is not letting their clients know this, and Wells Fargo does not care to inform the businesses around them considering their employees also park Infront of our business too when the Austin marathon is here, or ACL or SWSW. A lot of physical altercations occurred today in front of WF, and Freebirds today. My clients had to call the police multiple times (311 and 911) and no one came. Goes to show if anything happens to you in this parking lot nothing will or can protect you. read more

Ever find yourself craving a burrito and not sure where to go because many of the BYO places are similar? If so, I highly suggest y'all consider Freebird's as your go-to. I've tried them years ago, but I tried them again recently and I can't believe I slept on them! Allow me to explain why I believe they're better: - Sizes: aside from the industry standard sized burritos you can get, they have smaller ones for small appetites or even BIGGER ones if you're extra hungry! - Tortilla: they have a spicy cayenne one that is a must get over the regular one! - Rice: they have Spanish rice!! I prefer this over white or brown rice any day. - Beans: they have refried beans!! Way better than regular pinto or black beans in my opinion. Such a simple change, yet a drastic improvement. - Fillings: they have more variety of fillings as well. For example, they have potatoes, tortilla strips, and roasted garlic! - Sauces: last, but not least: the sauce variety. They have 9 sauces to choose from, my favorite being achiote chili! Overall, I was highly satisfied with my visit and will def be back!! I give them a solid 5/5 for being amazing. read more

Freebirds World Burrito - Super Monster Burrito - Mexican Near Me - Austin, Texas

Took 5 bites of my food before a bug quite literally crawled out of the center of it. When I called to inform the employee that they have bugs in their food they just said it was probably just our order and that they couldn't do anything about it. I would strongly advise going quite literally anywhere else. read more

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All rice and beans , very little meat. A huge let down from the original in College Station

I love Freebirds however I've noticed a lot of inconsistency with the new monster bowls lately. This is basically the portion of the regular bowl but I'm paying more for less??? This seems like shrinkflation at work and this isn't fair to the customers. Freebirds please correct this with all locations. The whole point of a monster bowl is that it's a larger portion read more

Freebirds World Burrito - Mexican Near Me - Austin, Texas

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I'm not sure if this is their "flagship store" being on South Congress, but it certainly could be. The truth is that it's like any other Freebirds location where you get to create your own burrito. Freebirds has more toppings and options than any other burrito purveyor, so there's that. This one, though, is cleaner than most, much more organized, and has a drink area with the holy grail of condiments -- lemon packets for iced tea. Those things alone are praiseworthy. The service at this location is pretty efficient as well. If I had one criticism, it's the volume of online orders that seem to get filled before walk-in customers. But with it being within walking distance of my office, that's a small price to pay. read more

Ok so I didn't eat here but I was next door at a Mediterranean place and was super disappointed when they didn't have any sauce for my lamb salad. Sigh. So I randomly strolled into Freebirds and this lovely lady named Amanda helped me. I told her I was there to just buy sauce because #saucequeen but she said no charge - FREE.99. So sweet and def bringing the squad in next time to buy a big ass meal. I'm legit drinking the habanero - your girl likes it spicy. The creamy jalapeño mixed with their ranch may beat Chuys jalapeño ranch. Don't @ me. Thank you Amanda you are sweet as a doll and can't wait to try your food! read more

Freebirds World Burrito - Creamy Jalapeño delight. Talk about that DRIP (food from other place) - Mexican Near Me - Austin, Texas

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The beautifully stacked burrito image shows the quality of food here. Loved this combination of filings and have shared the same below. Nice and tangy combination. Freshest jalaleno cream. Not a fan of the chips or Queso. Mildly oily chips and bland Queso. I do recommend trying the burrito! Nice vegetarian toppings too! read more

Freebirds World Burrito - Freebird Veggie Burrito - Mexican Near Me - Austin, Texas

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went to the Kyle dry river location and was supposed to have a free burrito somebody from a different location told me I had points for it. I get here and they say your number is new and just started earning points, but I've used the number multiple times. Nadia thinks her name she was able to help me and make sure I was taken care of best location around and I'm in Austin might have to start driving that way for food great people read more

Big amount of money spent, but left unsatisfied. I tried here because I have heard it was better than chipotle- not true. It was okay food, but I won't be coming back again. read more

I ate a half burrito (nothing else) no drink and it was over $16.00. I liked the lemon packages inside. I didn't like the free birds branded hot sauce on the table & the burrito lacked flavor I guess, it was still good just bland and definitely better places at cheaper prices; read more

Freebirds World Burrito - Half burrito - Mexican Near Me - Austin, Texas

I love the fact that I can go enjoy a good burrito with my pet! I like this location mostly because it was one of the first restaurants I visited when new in Austin and to the country, now I always like to go to pet friendly places and this is one of them, when going with your furry friend please leash them outside or have your companion person to order for you or you order for that person! Ordered the hybrid burrito with steak... super recommended. read more

Set up just like chipotle, but I think I like chipotle more. Loved the idea of a cauliflower rice bowl, Which is why I came in, but the steak wasn't memorable. Chips are good, guac just ok. Friendly staff, exceptionally clean establishment. Difficult parking. read more

Freebirds World Burrito - Chips and guac and cauliflower steak bowl. - Mexican Near Me - Austin, Texas

Ordered 2 STEAK tacos with beans lettuce and tomatoes. All beans no meat! Then when I opened it someone didn't dry off the lettuce or something because my tortilla was soaked and soggy! Was my first time trying Freebirds. Will never eat there again! read more

Freebirds World Burrito - Mexican Near Me - Austin, Texas

So let's get behind why I'm leaving 2 stars; My food was perfect, I didn't like that the "pico" was basically tomato. But that's the only thing. However all of the employees attitudes were TERRIBLE! They made me feel like I was unwanted and judged for being there. When we first got there a employee parked right in front of the store; which should be reserved for customers, and then she flung the door at me and my boyfriend. And then We were rushed thru the line...this is terrible customer service. Then I looked at all of the rest of the employees and noticed that they all had this expression of hate. I could tell that not one single employee wanted to be there today. I don't think I'll be returning to this location for a good while. read more

Bland flavor. After first bite tortilla sagged open and started falling apart Dry. Seems they skimped on ingredients Steak was grisly, had to put a lot of pieces on the side not edible or palatable read more

Chill place with good food. Usually fully stocked, there was one time I went where I was told I'd have to wait about 5 minutes for a particular meat. It happens; I just wish I was told before I even started my order just in case. Even during lunch and dinner time (weekdays), the place isn't super packed. Since there's plenty of seating indoors, you almost always shouldn't have an issue with finding a place to sit. Note that the bathroom requires a code, which you get from the staff. I personally prefer Freebirds over Chipotle now. I feel like Chipotle has declined in terms of food quality and value. read more

My family and I decided to go to Freebirds for lunch, and that was a big mistake. I ordered a salad with guac, dark chicken, and some other veggies. The guac was meh, and the dark chicken tasted very fatty. The consistency was strange so I decided to take a closer look at my food and the chicken was completely pink and raw. I almost puked and I took it to one of the employees. The guy did nothing about and he just stood there, not even an "I'm sorry". Would not recommend read more

Went here for Happy hour and wasn't disappointed! Good hamburgers for $5! French fries were good. The chicken Cobb salad was huge! It too was good! Enjoyed half off sangria and beer. read more