It is July 3rd and I had a screw fall out of an arm on my glasses…read more Went to about 5 different eyeglass businesses and all were closed due to July 4th holiday. So I decided to go to Costco when I saw Eugene Eyewear was open. Went inside and had the fortune of being serviced by MORGAN! Not only did she replace the missing screw; she tightened the other arm; cleaned the lenses and gave me a replacement case too! All for no charge! It is so nice when a business exceeds expectations and especially when they were under no obligation to do so. MORGAN is the best! Thank you

Very easy to work with. Glasses came in faster than expected. Super friendly staff. Gotten all my…read moreglasses here.

Wonderful service and selection!!!! Secret treasure!! The selection and prices are just as…read morecompetitive as any major store but the service and quality of care is outstanding, sets them to a higher standard and class

From the owner: One of a kind eyewear store. A large assortment of new and restored eyeglass frames. Designer and…read morevintage eyewear at half the price of what you pay at most stores. Full service, local, affordable, optical lab provides high end optical lenses in various materials. Low cost, package deals available. On site repairs, lens tinting, and hand edging of existing lenses.

After several fruitless visits at a different optometrist, I tried Dr. Rowe's office just in…read morepassing the sign. I was so fed up with my last doctor and not being able to see properly, and them not listening to my concerns or trying to understand what I was telling them about my vision. Well let me tell you that Dr. Rowe is just as much in the customer service business as he is an optometrist. I have rarely had such great personal attention from a medical professional. He genuinely listens to your issues, presents alternatives, values input from his patients, and goes the extra mile to be SURE that you are in the prescription you need and want. I refused to give his office staff any prior information from my other doctor when I made the first appointment. I had lost so much faith in optometrists that I didn't want any prior "facts" skewing his opinion of my eyes and the prescription I would need. I am so happy to say that after THE FIRST visit, I had a set of trial contacts in my hand which I tried over the weekend, came back the following week and we confirmed that these were the contacts for me. I am still shocked at how easy and enjoyable it was! The staff is very friendly and easy to get along with, the office is small and clean and quiet. Very professional. This is what an optometrist's office should be.

I have had extremely dry eyes for at least a decade. Although going to a top ophthalmologist…read moreprior, received no lasting help. Dr. Rowe monitored the condition of my eyes for over a year, changing course as the health of my eyes required.This was not for lack of treatment but because some things simply have to be tried and possibly discarded. I am now on a course of treatment that has brought great relief. Additionally, He has taught me the why about my condition and the treatments. His attention to detail and follow-up is the best I've ever received. Thank you so very much, Dr. Rowe. That being said, Dr. Rowe is retiring. However, I feel confident that those same qualities allowed him to choose an excellent replacement. I will be staying with his practice.

Our family recently decided to switch providers due to declining service at our prior Dr.'s office…read more Where else to turn but Yelp and the internet, right? Based on the good reviews, I decided to give FVC a shot. Receptionist Charlene was super helpful and patient with my many questions when I first called to schedule the appointments. When we arrived the day of, they were on time and the office is clean. I also appreciate they have a parking lot, not having to battle street parking/meters in the area. My husband and I both saw Dr. Lemas, who is personable and professional. They also have a BIG selection of frames to choose from which is fun!

Adequate, not the greatest. We've had longstanding appointments canceled by the doctor, and the…read moresame doctor got the prescription wrong. They'll only measures your pulpillary distance if you order frames from them. Selection of frames there is middle of the road, not a lot of help in selecting the proper sizes etc.

I had my first appointment here today and everyone was so nice. Melissa at the front desk got me…read morechecked in quickly and easily - I completed my paperwork online ahead of time which saved a bunch of time. Jennifer did my initial scans and was super nice, quick, and explained everything to me very clearly. The process was easy and painless thanks to her. I went with the Nikon eye scan instead of a dilation because I had to drive after and I'm so glad I did. I waited for a bit while Dr. Phillips finished with his previous patient and looked over my scans and paperwork, then he came out and got me for my exam. He was very thorough and showed me my eye scan. I got a new prescription and he walked me out to the lobby again. Alana helped me pick frames and lenses. She picked out several options for me and I picked the one I liked the most with her support. She was very nice the whole time and took the stress out of the whole process. I put off getting new glasses for 14 years because of the stress and anxiety associated with going to the eye doctor and adjusting to new lenses and frames each time your prescription changes. The people here made the entire process so easy that I am confident I won't have any reservations about keeping up with regular exams again.

For years opticians told me my low vision challenges were something I must learn to live with. My…read moredaughter suggested I visit Eyes of the World for one last look at my possibilities. Doing so has greatly changed my life for the better. The high degree of expertise, patience and direction produced a pair of problem solving frames and lenses that other establishments including low vision experts told me would be impossible. And my new glasses look and feel great. These professionals are truly remarkable.

This was my third year using Eyemart . I am impressed with how quickly , the same day, they get…read moreyour frames ready for you. It is always very busy and crowded , yet it gets done!!

This was my second time buying glasses from them and I had a wonderful time! everyone was very kind…read moreand helpful!!

Beth helped me find a great pair of glasses. She didn't make me feel hurried and was so patient!…read moreOne of the best experiences I've had at an optical shop. Would highly recommend especially if you don't want to purchase glasses that will make you look like a clown. Thanks Beth! I will definitely be back for another pair...with your help!!

Had appointment there, got eye exam and paid for 1st lens. I hen I picked my lenses up, I let the…read moresales person know I was seeing double, they insisted that I'd get use to the new prescription. What they actually did is take away my prisms and so I was seeing double. Confirmed they shouldn't have taken away my prism when I got my eyes rechecked. So I made the decision to get a full refund, and it was under 30 days so they gave it to me right away. Which was the most beneficial part of the process. While I was waiting, another customer told me, that he had the exact same thing happen to him there, and it was outside of the 30 days and they never actually addressed his issue, told me he's stuck with the work insurance and has to use them. This made my decision to get a refund instead of going back and fourth with them confirmed. What they do well: Sales, the sales folks here will sell a snake to a snake, at your costs. Service: the eye doctor is just trying to get a bonus. The tactic: they will intentionally/dishonestly adjust your prescription incorrectly, when you call they will not answer and try to wait until you're outside of your 30 day period so they don't have to get you a refund, or actually fix anything!! Go here at your own peril, you're local boutique optometrist whoever they are, will actually do a much better job. Stay away from these bottom feeders. Also, check to make sure they are using you're insurance benefit, becuaus Ed they are not in network for many insurance companies, but will pitch you glasses at a higher rate and act as if using some discount is a greater benefit than using your actual benefits. Ask the sales people about it, I'm sure they'll be more than willing to share. Again, go at your own risk!

Needed to get a last minute check up in since my insurance was expiring. Was able to book online…read morewhich I love! Had an appointment the very next day which was awesome. The entire staff was delightful except one girl at the front desk who really needs to learn to relax. She wasn't rude? But doesn't seem to know how to multitask when working on the phone and talking to customers and her coworkers. When picking out glasses the sales people were super helpful and checked up on me every so often since I was being delightful. If I do end up getting new insurance that this place takes I will definitely come back!

I used to have normal wait times for eyewear, but this place has gone completely downhill. I called…read moreto check on my prescription after waiting weeks, and the front desk woman treated me like an absolute loser just for asking. She spoke down to me like a child because she apparently couldn't be bothered to type a few keystrokes into her computer. When my contacts finally came in, I went to pick them up only to be met with a wall of excuses and lies. First, they couldn't find my glasses. Then came the ridiculous stories: claiming weekends don't count as part of the week, and then blaming my insurance company for making them and causing a delay. I've worn glasses since I was a teenager and I have never heard such garbage in my life. I actually had to walk out and go to Bi-Mart just to cool down and keep them from ruining my day. While I was gone, my wife stayed, and wouldn't you know it--they suddenly "found" my glasses. They had just filed them wrong. Mistaking a file is human, but inventing a massive web of imaginary scenarios and insurance lies instead of just being honest is unacceptable. To top it all off, when we got home, I realized they had marked both sets of my contacts as the left eye. Granted, they are trail pair, but still. I refuse to ever set foot in this office again. I would seriously rather wear a 10-year-old prescription than ever give this place another dime of my money. If you enjoy being talked down to and lied to, this is the place for you. Otherwise, stay far away.

Just called Dr. Cuevas office.. they reported he passed away years ago…read more Rest in peace Dr. Cuevas.

We have been going to see Dr Cuevas for a few years now & have been very happy with him as a Dr…read more However, I have been disappointment more than one time by his office staff. Today, Dec 19 I took my daughter in for her appointment only to be told that they had to cancel appointments for today and they have been calling people for weeks. Interestingly enough the appointment was made just a week before on Dec 12, we received a text message confirming the appt on Tuesday Dec 17, and did not received one phone call, text, or email regarding cancelling the appt. This was seriously unprofessional and concerning that the staff could be that dishonest. Needless to say, they lost 4 patients today. ***UPDATE*** I just learned that Dr Cuevas passed away earlier this week. It is possible I misheard her or she misspoke under the circumstances. My condolences to the family, staff, and community.

Dr. Hackett really went the extra mile for me on my prescription and making sure everything was…read moreright. Thanks Doc! and I can't forget the rest of the staff too, they're an all start team of professionals.

This business is closed. Dr. Hackett, amazing doctor, is now with Sterling in Eugene, which is…read moreTERRIBLE. They are incompetent administratively. The first thing they did is lose my records, the second is to literally tell me "it doesn't matter." It's too bad Dr. Hackett now practices behind an incompetent uncaring shield.