I'm used to the usual vertical aging drywall cracks along tape joints on interior wall, but one day I find a crack going sideways next to a window opening at the rear corner of the house. I fear the foundation is sagging so I go outside, and I see the slab below the suspect window coming apart and cracking. I wish I took pictures, but the slab looked pretty bad. I have no clue what to do so I do the usual google and you tube search... Finally, I figure ask an expert and see if anyone can do free estimates. Based solely on Yelp reviews, I think I sent an email and the next person I'm talking to within a few hours is Wade. He comes out and I explain my concerns. Wade answers ALL my questions in detail. In fact, he even pointed things out going on with the foundation around the entire property. I show him the slab the below the window and he goes "yup that's an issue" and before I even say anything he asks me this... "Are there any cracks going sideways in the drywall inside this room next to this window?" and he pointed to the exact location of where the crack is. (We are standing outside, and he cannot see inside the house) either he knows his stuff, or he has x-ray vision. Talking with Wade confirmed my concerns, and like I said earlier he pointed out other areas of the foundation that was aging and needed attention. We had several J-hooks (steel insert that attaches the exterior walls to the foundation slab) that were spalling? Wade offered a great discount if we did everything that he pointed out. In my opinion the discount paid for a lot of the additional work I did not suspect but grateful he pointed out. LET"S DO IT! The guys show up on time every working day and they even honored a request to work around my wife's schedule and skip a day in between the three total days that it took to do everything. Casey (I hope this name is correct) and another tradesman came the three days and did all the work, I thought it was going to take more than two guys based on what I was told needed to be done to correct the unstable foundation below the window. Casey and the fellow tradesman know their stuff as they answered all my technical questions. They are very professional and do very nice work. I didn't even realize some of the additional stuff they did as I just walked past it. Casey had to point it out. Big Mahalo! Unfortunately, I could not meet them on the last day, so they did everything without anyone there and when I got home everything was in better condition than when they started. Impressive! Thank you to everyone at Foundation Systems Hawaii Sorry so long but had to explain the great experience to aid someone who is undecided in making a decision. I recommend these guys 100% read more

As the saying goes, we loved how Foundation Systems Hawai'i did our Kaimuki house (replacing 10 hollow tile columns used to support our second story deck about 10 months ago) so much that we hired them again to do some work on our Hawai'i Kai/Kalama Valley house. For our Hawai'i Kai/Kalama Valley house, we feared that it might have serious foundation problems such as possible settling and cracking. After Tim came out and thoroughly inspected the exterior and interior of the house, we received the happy news that the foundation of the house itself appeared sound but that several exterior perimeter walls had spalling extensive enough to require repair. We were so thankful Tim does recommendations based on what he would do if the conditions were in his house. Hence, he doesn't try to create more work, and a higher cost, than is consistent with his professional opinion of the specific situation. Within a day or two of his inspection, he sent to us a proposal that covered everything required (demolition, construction, finishing, and painting) to repair the spalling. This even included his agreeing to speak with one of the owners of an adjacent property to let them know of the proposed work. I should note here that, as before, he provides fixed cost proposals. This means the price does not change once work begins, as is often the case in the very common time and materials estimates. In the past, we have had work done by others under a time and materials estimate that skyrocketed in costs. With Tim, we have the peace-of-mind that the price agreed upon is the price we will pay. Having agreed to the proposal, work began about one week later and was completed in a little over six days. This was a little longer than was expected due to conditions in the wall being worse than thought but the price, of course, did not increase. During the work, his employees were always courteous and completely and competently answered all our questions. Tim also visited the worksite several times to personally check on things and to ensure everything was being done to his high standards. And at the end of each day, the workers cleaned up the work areas before leaving. In the end, our exterior walls look as good as new and are actually stronger than originally built. Now, we wish Foundation Systems did kitchens and bathrooms renovations too because that's our next task! read more

Tim and the team at Foundation Systems Hawaii really went above and beyond for me. If you want your foundation work done right with very high peace of mind, then Tim's team is really the only choice on this island. My house is 70 years old in Palolo and has significant lean due to the softer soil it sits on. I got 10 different quotes from other foundation companies, contractors, and structural architecture firms, and got a whole range of prices and solutions from all of them. I actually ended up choosing another foundation company because their price was closer to my budget range even though I knew Foundation System's solution would have been the best choice. When it came time for the other company to start the work, they called me and said they actually aren't able to complete the job and offered me a refund.... I panicked and contacted Tim right away. Immediately after speaking with him, I felt better. He said he would meet me personally at my property to assess the situation and see what they can do to work with my budget. I don't know about you, but I don't know many organizations where the CEO personally comes out to house calls to help their customers - this felt really personalized and I can honestly say I felt taken care of throughout the whole process. Tim understood that I was on a tight deadline, and was able to get his guys to start work within a week and they finished within 3 days. I can't tell you the kind of relief I had knowing that his team came and drilled 5 micropiles 12 feet into the ground to hit bedrock, then go 5 feet deeper on all corners of my house. They also used their tie-back system to hold up one of the side walls that actually acts as a retaining wall for the other building on the property that sits higher on the hill. At the end of the day, this house is never moving again, and I owe it all to the wonderful team at Foundation Systems of Hawaii. The price is totally worth it - I'd pay it again in a second just for the professionalism, personalization, care, technology, and expertise that this company provides. If you're serious about stabilizing your home, just call them. I promise you'll feel a lot better. read more

I highly recommend Foundation Systems Hawai'i. Due to water erosion, a section of our driveway was collapsing down our steep front hill. Many of the companies I contacted weren't interested in working on a residential project or did not seem to have the experience needed to solve the problem. FHS responded quickly to my email. Their estimator, George Smith, was clearly knowledgeable and professional. He explained what was needed and was available every step of the way. I first contacted FHS in early July and the project, which included an engineering and soils report as well as the reinforcement, replacement, and re-grading of a large section of our driveway, was completed before the end of October. The actual construction work took only 2 weeks. Jimmi and his crew arrived early and worked hard all day. Communication was excellent. I was always kept in the loop as to what was happening and did a walk through with Jimmi at the end of every day. Each member of the team was polite and accommodating. Often they had to move their trucks and equipment around so that we and our neighbors could get our cars in and out. Everything was done with the least possible inconvenience to us. The final repair looks great and functions exactly how it is intended - securing the edge of the driveway and directing rainwater away from the front hill. We could not be happier with both the result and the process of getting there. That FSH was able to complete the project in a timely manner will give me peace of mind during the upcoming rainy season. I have already recommended FSH to our neighbors and would work with them again without hesitation (though I hope it will not be necessary!) read more

Foundation Systems did a great job shoring up my old house. First off, they returned my inquiry quickly, and sent out Wade to look at the situation. Wade was professional, looked over the house, and answered my questions. Then, they put together a detailed quote, at a reasonable price within a short time. The final cost was exactly what they told me. The project was scheduled very  soon after I accepted the proposal. The total price is split up, that is 20 % is taken as a deposit, so this worked well for me.  Even though this was not a large job for this company, it was difficult because of the location and difficult access to the crawlspace. During the work, Wade checked in to make sure all was going well and my questions were answered. This is an old house, but the work crew was respectful of it and treated it with care.  Foreman Daniel was very cautious, keeping an eye on everything, several times checking to make sure that the process of jacking up the house corner was going well. I felt the house was in very capable hands. It also was a particularly dirty job, but despite the heat and undoubtedly the sheer exhaustion after crawling under the house, they cleaned up! And they left it better than it was. They replaced a very large old beam under the house, this was a relatively tricky job as it turned out, but they made sure that no damage was done to the house, and it is now secure and stable. After the job was finished, Wade came back to double check that all was good.  I would recommend Foundation Systems to anyone. read more

We have experienced many floods due to multiple water main breaks in our area so the back of our house was leaning and our foundation was cracking. After the last flood the remediation company recommended Foundation Systems so we gave them a call. Tim Mort came right away and gave us his recommendation of how to stop the house from continuing to sag, even if we continue to have floods. Right before the project was supposed to begin we weren't sure what to expect so Tim Mort came back to our house to explain (in English) why our house was sagging and what his company was going to do to prevent the house from sagging. He explained what the plan was, when the project would be the loudest, and made sure we were comfortable with what was going to happen. Mid-way through the project they found an enormous mango root that came from the neighbor's house. They researched the best way to handle the problem so that the root would not continue to grow under our house. Despite this unexpected problem the project finished ahead of schedule, on budget. Props also go out to Foreman Adam and his crew who was always friendly to us, and got along with each other really well. They were a well put together team who gave us smiles all day long, and was very respectful to my mother. read more

From a homeowner in Palolo Valley: No homeowner wants to deal with foundation issues but working with the team at FSH was ironically pleasant for a home issue that has plagued my conscience. I put the repair on hold for years due to not feeling confident of finding the right contractor for the job until I discovered FSH. From the onset, working with Wade to diagnose the issue and him submitting a proposal clearly elineating the scope of work was much appreciated. The precarious nature of below grade work is always on the mind since you can't see the finished product as it's buried in the soil. The inability to see the micropile used to stabilize my cracked retaining rock wall was concerning but the proposal and the clear explanations by FSH brought comfort knowing what was happening. In addition to the micropile work, my living and dining room floor was sagging nearly 2" over a span of 14'. The work crew of Danny, Wayne & Maka worked to level the floor and replumb nearly ten 4x4 posts and a handful of floor joists...all while crawling in a very tight crawl space and not complaining. The clear communication and quality work knowing things are done right provides peace of mind. Mahalo guys! DT read more

FoundationSystems Hawaii was chosen by my wife and I do necessary work at our home in Aiea, on 15Decembe2022. Our house sits on foundation blocks and we needed 2 old, damaged blocks removed and new blocks and termite blocks installed in their place. Steve, one of Foundation's workers, was introduced to me by Wade Whaley the morning of 15 December and immediately began removing his tools from his truck and began his preparation. I was greatly pleased with Steve as our technician and his installations, alignments and removal of all old blocks and materials was outstanding. The sweat, red dirt on face, arms, hands & clothing was a testimonial on the difficulty and hard work he performed. I was blown away with is work from beginning to end; he was truly very knowledgeable and showed nothing but dedication to his company and his job. I will certainly seek FoundationSystems in the future should we ever find it necessary and my wife and I will be more than happy to seek out Steve to be the individual to do the work at our home. My wife and I wish Steve and his family a very Merry Christmas and a Happy New year, and ONE LAST THANKS to him for his hard work at our home. Charlie "C" Aiea, HI read more

We have a large home supported by post and pier. Many of our posts needed to be repaired or replaced. Jay Coutcher came out and surveyed our home and talked me through his assessment of the problems. He made me feel at ease with his knowledge of the situation and assured me that his team has seen worse and that they have worked on several other foundations of this type. Jay said it would take 5 days to complete and Casey would be the lead on the job. They had between 3 to 4 crew members working daily. The crew members were very professional, and at the end of the day, if there were any issues Casey would inform me. I really appreciated that they came, worked hard, and completed the project on schedule. I would highly recommend Foundation Systems Hawaii. Their staff is professional, knowledgeable, and sympathetic to your situation. Their office manager, Annie, was a pleasure to work with as well. She was professional and kind. Overall, Foundation Systems Hawaii made us feel like a valued client, by checking on us after the job was completed and making sure we were pleased with the outcome. read more

I reached out to Foundation System Hawaii to get an estimate to repair concrete spaul at the front corner of my garage and travelling to the right side for about 20 feet. Wade arrived promptly and his recommendations for repair was less intrusive as a previous contractor's estimate. His estimate was very reasonable and I went with it. Work was scheduled within two days and was expected to be done within two days. Casey and crew arrived promptly on the morning of repair work. Casey stated they do a lot of this type of work for their company. It was reassuring that the foreman and crew knew what to do and had a few more ideas to eliminate unnecessary work. I was impressed with the speed and quality of the repair. No corners were cut. Damaged sections and rusted steel were removed and replaced with equal or even better. High strength concrete was used and the finish of the repair was very nice. The crew finished the two day work in 6 hours. They were highly efficient, courteous, and informative. I would not hesitate to call them again or recommend them to others in the future. read more

I needed to do some termite repair to my wood support beams. I went to a website for contractors to get some estimates. Out of the three that showed up, none turned in a proposal. I saw the tv ad for Foundation System and called them. Wade Whaley met me and looked over the job site. A few weeks later, I received a proposal which I thought was a reasonable price. I had been interviewing other contractors in the mean time and as I noted previously, none gave me a proposal. This took almost a month before I was able to decide on using Foundation Systems. There were no changes in price or language. After the work was done, I inspected the repairs and was very happy with the results. Wade and the whole staff are very friendly and professional. They return calls quickly and answer all questions. In today's environment, this is a company that stands out in every aspect of their service. It's the old style of doing business, saying what they will do and then doing a good job to complete it on time and on budget. No add ons later to try and get more work and money. read more

I have much respect for Mr. Tim Mort and his Awesome Crew. Tim is well mannered, easy to talk to and explains all that a homeowner needs to know to make a good decision. His crew is outstanding! They've always greeted me w/ respect and kindness. Their work ethics and great attitude is a testament to the close bond they have with Tim and each other. My two story Ohana unit sits on a hillside behind the family house that is only accessible by foot, a fairly good hike up the cement stairs. Built in the early 60"s the left side foundation had dropped about 5 inches. Tim assured me they can secure the foundation. The crew worked really hard having to walk up and down daily carrying equipment and disposing bucket loads of broken cement. Throughtout the whole process of demolishing, securing foundation and rebuilding the ohana unit left side corner wall the crew's attitude was positively solid! Each day the crew kept the work area safe and clean. I am very pleased with the outcome, "Job Well Done!" I highly recommend Foundation Systems of Hawaii. Narciso read more

Excellent service and value by an extremely professional company. Tim, Jay, Brett, and the team from the top on down were all always extremely available and communicative through the whole process--and we were probably pretty demanding customers! Yet their professionalism, clear language, and willingness to coordinate a difficult project stood out as above and beyond expectations. Our project included foundation and retaining wall settling with nearly two dozen micropiles both inside and outside our home. The care they took to mitigate impacts while doing such invasive work was exceptional, and they were on schedule throughout (a rarity in our experience!). Further, we shopped several options for our repair and Foundation Systems Hawaii was one of the better quotes; despite having limited options on island for such intensive work, their price was more than fair. Again, exceptional value for the quality of service. Recommend to anyone and everyone needing work done within the scope of their business. Thanks again to Tim and his amazing team! read more

We requested a quote from Tim Mort at Foundation Systems for replacement of two broken concrete block support poles that were supporting an overhead concrete lanai. The approximate weight of the lanai is 65,000 lbs. Several other contractors didn't want to bid on the job due to the weights involved. Tim responded to the site, and prepared a quote for the job within a day. He even produced a certificate of insurance that added us as an additional insured party for the job. Upon accepting the quote, Tim gave us a projected start date of approximately 4-6 weeks, due to his schedule being filled until that time. About a week later, Tim contacted me and informed me that he had an opening in his schedule and would start the job the next day. His crew was on site the next day and were able to complete the job in a timely manner. When they were done, no mess!!! It is very rare to find a company that conducts their business in such a professional manner, and we would definitely use this company again for future projects. read more

We didn't plan on having issues with a retaining wall less than 6 months after completion, but we do!! We considered many options, but weren't set on a single one. Wade came out for an initial site visit after a proposal he had drawn up based on engineering input, from the engineers on the previous project. After his visit, we decided to go with FSH. On the day the repair was set to start, Tim, Wade, and Daniel showed up, on time. We did a complete walk through of the job to make sure that everyone was of the same understating of the repair. Daniel, Marcus, and Maka completed the work with pride and respect! They listened to my concerns about my existing plants, the foundation, and overall completion of the job and did what they could to make sure there was minimal damage. Daniel communicated with me about every issue they came across, he made sure I knew every step. Maka came back the next day to finish and complete the job. It's refreshing to have contractors be on time and respectful! Thank you! read more

After doing our research and meeting with a couple of contractors, we decided to hire Foundation Systems Hawaii. We initially met with Wade, who was knowledgeable and took the time to answer all of our questions. Throughout the entire process, Wade was readily accessible and accommodating with our requests and schedules. The work that needed to be done to our home was pretty substantial. Daniel and his crew were efficient, courteous, and very helpful. They tried their best to minimize the inconveniences that necessarily arise during a project of this nature. For example, they helped us move furniture around from room to room and when the work was completed, they put everything back in their original location. The work was completed on time and the company was great about following up with us to ensure that everything went smoothly. In fact they even came back to the house to pick up a few rolls of carpet that they couldn't fit in their truck. Overall, we had a very positive experience. read more

Foundation Systems Hawaii is legit. The work done to level our house and the workers are impressive. The four man crew don't mess around, they had the job planned and worked hard every day to stay on schedule. If I had a construction company I'd hire all of them. After agreeing to go ahead with the repairs and giving them a check for the down payment, we had to postpone the job. FSH​ was very understanding and patient with us. The down payment check was returned and not once did they try to rush or pressure us to start the job. When we were ready they gladly rescheduled and got the job done. We are happy with the foundation repairs and am confident that the house will be solid for many years. Foundation Systems Hawaii is an asset to home owners, it's unfortunate that we don't have more contractors who operate at that level of professionalism and provide excellent quality work that leaves home owners happy. Mahalo FSH team, Tim, Annie, Wade, Casey, Kalai, Marcus and Steven. read more

Foundation Systems Hawaii did a great job in ensuring the stability of my home. They levelled the affected area of my home and demolished the existing deteriorating concrete post columns. They expertly constructed replacements for them by using current construction methods & materials to update the columns. Starting with the communication and site appraisal with Mr. Kim Green, that was done with a detailed explanation, patience and understanding. The workmanship of Marcus, Bronson and Kealoha was top notch, as their hard work and taking an attention to detail to ensure that my home was going to be supported for decades to come. The initial anticipated timeline was that the work would take upwards to two day, although they completed it all in just under 1 1/2 days. Domingo Gomes and Kim Green came towards and at the end of the project to ensure their workmanship. If I ever need any further foundation work to be done, I'll hire them again. read more

Wade was such a delight to work with. He got right down to business and thoroughly inspected my home. There was quite a shifting in the foundation of my home and his explanation of what needed to be done was so well presented that I did not need to get another estimate for this project. The work was completed in two days and I have never been happier with the result, which even my neighbors noticed. In addition to the excellent work that was done, He and his crew also advised me of some additional areas of repairs they noticed that needed to be done which was not in their line of work and even gave me the names of a contractor and plumber that they could recommend. I have called them and they will also do the repairs which I m so happy were called to my attention. Since the repairs of the foundation were so well done, I have recomended them to my friends, one of whom will be contacting Wade. Thank you, Wade and your crew of workers! read more