My husband and I are retirees living in a condo in Honolulu. When our toilet was unable to flush,…read morewe didn't know who to call since our favorite longtime plumbing company was no longer in business. Then we remembered seeing 535 Plumbing trucks often parked downstairs and at other buildings nearby, and gave them a call. They asked my husband for some photos, gave him an estimate, and sent someone over that afternoon. The plumber was running late but kept us informed about when he would be arriving. Once he got here, he was very courteous, professional, and did what he had to do. He answered our questions clearly in layman's terms for us to understand. A second plumber stopped by briefly to help him. We paid what was originally quoted to us. We were very satisfied with the quality of work done and now have a new favorite go-to plumbing company to call on!

Person on the phone was very friendly…read more Rates were a bit above market but were willing to give them a shot from all the positive reviews. They canceled an appointment an hour after they were expected to show up. Didn't offer any compensation. We had to take time off of work for this which costs money. Just a shame...

Last night the pipe under my kitchen faucet burst and water started gushing out at a phenomenal…read morerate. I couldn't even figure out how to stop the water from coming out and within minutes water was pouring down the stairs and leaking into the floors below the kitchen. After calling everyone I could think of, including the board of water supply, with no one providing any help, I typed in "plumbers" into Yelp and started cold calling down the list. First Class Plumbing was the third company listed but the first one that seemed to care. I was warned that I was calling after hours so I'd have an emergency fee if I wanted service now... I joked "fine - this is an emergency" and was told I'd get a call back as soon as they could get ahold of one of their plumbers. I went back to trying to heave buckets of water into a nearby sink and received a call back 15 minutes later. The plumber was so calm, and after hearing that I was still dealing with gushing water, explained to me how to stop the water flow. He asked me to send him pictures of the burst pipe and the faucet and got off the phone to price everything out including replacing the pipes and faucet. After doing all that work he told me what the cost would be and then said it was no worries if given the price I didn't want to continue on - or at least wait until it wasn't an emergency (an extra $150 charge). I said I definitely wanted the service and he came right out and fixed the burst pipe. I would already have been raving about this place for their competent service if it had been a normal scheduled appointment. But the fact that this company and the plumber were there for me when no one else was, and went above and beyond walk me through how to stop the problems and extremely quickly look into part costs for me before I ever even agreed to the service has made me a loyal customer forever!

I reached out to several plumbing companies for quotes, and First Class Plumbing was priced right…read morefrom the start. I spoke with Ana and explained my plumbing issue, then emailed her a photo of the problem area. She quickly identified that it involved replacing my PRV, isolation valve, and irrigation valve. They provided a clear quote over the phone, scheduled the appointment within a few days, and completed the job seamlessly. Whitley arrived on time, was professional, courteous, and a pleasure to talk to. It was fun chatting football with him -- he comes from an impressive football family! His dad, Vili, was the University of Hawai'i football team's official Warrior mascot during the Colt Brennan era. Highly recommend this company for their fair pricing, excellent communication, and top-notch workmanship.

JGR Plumbing did an excellent job capping off the water line on my existing water softener system,…read moreincluding sealing the drain and testing everything thoroughly for leaks. The work was done cleanly and correctly, which gave me immediate peace of mind. I'll admit I was a little nervous about the cost at first, but it was absolutely worth it for the quality of work and the reassurance that everything was handled properly. He was prompt, professional, and very organized throughout the entire process. I also appreciated that he took the time to spot-check my water heater and share helpful maintenance insight without any pressure. I've added JGR Plumbing to my go-to list and would highly recommend them to anyone looking for reliable, honest plumbing work.

Jared was always professional in his communications and did a great job installing the new toilet…read more The service was very quick, and he even came to fix an issue we had post-installation. I feel his pricing is very reasonable for the service he provides. Mahalo!

Five stars for Rock-O-Rooter -- and specifically for plumbers Joseph and Jomar, who were timely,…read moreprofessional, friendly, and courteous throughout the entire job. I'm 100% satisfied with the work they did and would not hesitate to hire Rock-O-Rooter again. If the rest of their team is anything like these two, you really can't go wrong. Highly recommended!

Because the homes in our subdivision are over 60 years old, several neighbors on our street…read moreexperienced major plumbing issues with their cast iron pipes that cost up to $60,000 to repair. To help prevent this, I enlisted the services of Rock-O-Rooter for the descaling, hydro-jetting, and epoxy lining of the main sewer pipes. They also installed three new clean-outs, repaired one, and removed one that was useless (installed by a different plumber), and replaced the partially frozen main water valve. Owner Roscoe responded quickly to all of my emails/texts, was kind and patient. Roscoe, Tiger, Javier, Spencer, and Aries did excellent work, were professional, and friendly. The total cost of the project was so reasonably priced and fair. I now have a new and reliable go-to plumber. Thank you, Lord! So grateful! Thank you, Roscoe and team at Rock-O-Rooter!

Outstanding Service from Start to Finish!…read more We recently had a HALO H2Zero Ultimate whole-house water filtration system installed by Allen's Plumbing, and the entire experience exceeded our expectations. From the very first phone call, Corrine was absolutely wonderful. She was incredibly kind, responsive, and professional, making the scheduling process easy and stress-free. In today's world, it's rare to find someone who communicates so well and genuinely cares about the customer experience. Our technician, Ty, was outstanding. He took tremendous pride in his work, patiently answered all of our questions, and clearly explained the system, maintenance requirements, and warranty. His craftsmanship was exceptional. The copper piping installation is clean, organized, and looks like it belongs in a plumbing showcase. You can immediately tell that Ty values doing the job the right way rather than simply finishing it quickly. We invested in a HALO H2Zero Ultimate system with a Sediment Guard pre-filter, and Allen's Plumbing installed everything beautifully with bypass valves, high-quality copper work, and a layout that will be easy to maintain for years to come. What impressed me most was the professionalism of everyone involved. From Corrine's communication to Ty's workmanship, the entire team demonstrated honesty, expertise, and genuine pride in what they do. If you're looking for a plumbing company on Oʻahu that shows up, communicates well, and delivers top-quality workmanship, I highly recommend Allen's Plumbing. They earned our trust, and they'll be the first company we call for any future plumbing needs. Mahalo to Corrine, Ty, and the entire Allen's Plumbing team for a fantastic experience!

Adulting definition: the practice of completing the mundane, responsible tasks expected of a fully…read morefunctioning grown-up. As a home owner you have a lot of responsibilities where you need to juggle many responsibilities such as but not limited to finances, insurance, property taxes, preventative measures and maintenance. The other week I wasn't feeling well and stayed home from work which ended up a blessing in disguise as I had a leak in one of my 50 gallon tanks. I noticed the leak from the night before where I shut all but one valve and turned off the electric breakers. As water leaks can lead to property damage, I had to immediately get a plumber as I'm not a DIY person. I reached out to my BIL where he recommended either Allen's Plumbing (AP) or Roto Rooter. I decided to first check AP on Yelp and saw low ratings from good friends of Peter Y. and Victoria A. It's unfortunate my friends had below average experiences with AP where I was skeptical. But I trust my BIL and took the leap of faith. AP is a local company that started in 1982 servicing 24-hour service to both Oahu and Maui. The process was simple and efficient. I called first thing on a Friday morning and after addressing my issue, I was advised their plumber can be at my home at around 11am. Their dispatch contacted me a little before 11am to inform Jonah, their plumber, is on his way and arrived at about 1120am. After the assessment, it was determined that one of my hot water tanks had both internal and external leaks. I was provided an onsite quote of replacing the tank, installation, labor, parts, and disposal of the old tank. I was forewarned by my BIL of the higher than usual quote with AP, but trusted the integrity, service and professionalism of AP and agreed to the proposal. After committing to the quote, staff went on the road to secure my water tank replacement and came back about an hour later. This allowed me some time to clear the area and place more towels on the floor as water accumulated. When the staff returned, I advised them to use the side gate for a much easier access to the wash room. Luckily it was a breezy and sunny afternoon, ideal conditions in transporting the water tanks and installation. It took about 3 hours for Jonah and his colleague to disconnect and remove the damaged tank and install the new tank. I'm no expert in this field but waited patiently as I do have solar panels which perhaps caused extra steps in removing and installing. When I saw one of the staff load a box with the leaking water tank into their van, I sensed the task was soon to be completed. Prior to Jonah leaving, I did also mention my sink fixture in one of the bathrooms needed to be replaced where he also gave me a quote. It was already late so it was agreed I'd be calling back once I've made arrangements to have my sister house sit for me due to my work schedule. I paid my bill in full and the boys left my home. I had some minor tidying up to do as the laundry room floor was still wet. Overall, an amazing first experience with AP where I'd be sure to contact them again. I am impressed of their service, professionalism, dedication and knowledge of their industry by providing the service to get the job done. Note that due diligence is also required by the consumer. Highly recommended.

I HIGHLY recommend Pipe Masters. Quick, Friendly and…read moreKnowledgeable Team. This is our third time using their services. Two out of the three were big Jobs, taking multiple days...HOT, rain or shine I hope I won't need to call them again but at least I know who to call BIG MAHALO

Pipe Masters is a quality, reliable, reasonably priced, professional company. 5 stars. I have used…read moreseveral plumbers on the island in the last 40 years we've lived on Oahu and I can honestly say that they are the best! They have excellent communication and customer service skills. They are honest and knowledgeable. I'm am very grateful to have finally found a plumbing company I can trust and rely on.

Kawamoto's Plumbing and Repair is the kind of local business you wish every contractor would be…read more From the very first message, they were professional, friendly, and quick to respond. I received a clear, upfront quote without any hassle. The work itself was excellent--fast, clean, and done right the first time. Chad treated the property with respect, making sure everything was tidy before he left. He even came out on short notice over the weekend without price gouging, which says a lot about his integrity. It's easy to see why Kawamoto's has such a strong reputation. Since 2013, Chad has built a loyal following by combining reliable service with genuine care for each customer. That personal touch really sets him apart. Reliable, trustworthy, and fairly priced--Kawamoto's has earned my full trust. If you need plumbing repairs or maintenance, don't waste time shopping around. Call them first--you'll be glad you did!

We have used Chad services extensively for both our personal home and a commercial property we…read moremanage, and in every instance, he has proven to be super reliable, absolutely professional, and incredibly fair with his pricing. He handles a comprehensive range of issues with equal skill. His work included everything from replacing old, damaged pipes to successfully clearing the most stubborn clogged drains. The best part? When we needed a new water heater, he didn't just replace the old unit--he recommended a hybrid water heater that has already started saving us a significant amount of money on our utility bills. This is a true professional committed to ethical, long-term solutions. Honestly, he is so good that we almost don't want to recommend him to anyone else, just so he doesn't get fully booked up and won't have time for us! But his professionalism deserves to be recognized. Look no further for a trustworthy and highly skilled plumber.

When your water heater is leaking and you have no hot water what do you do? Well I'll tell you what…read moreI did, I called Air-O-Smith, and boy am I glad I did! This is a family owned and operated business in Mililani that specialize in water heaters. They are fast, friendly and efficient and even haul away your old heater at no extra cost, what more can you ask for!? I called Friday morning around 8:30am and they were at my place around 12:30pm. Come to find out my water heater was less than 6 years old. They offered to stop working at no charge if I wanted to reach out to the previous installer since I should be under warranty. I declined because my experience with the previous company wasn't the best and they were already there. Martin offered a $100 discount because he felt bad that we were having to get a new water heater so soon. I was very grateful for his kindness and it made me even happier that I was able to support this small family run local business. The job was done in about an hour and Martin even helped me register my water heater online. He told me I had a 6 year warranty on the heater and 2 year warranty on labor. I will definitely reach out to Air-O-Smith again with any future water heater needs and have already referred one of my neighbors. If you have a need for a new water heater or your current heater needs repair please use this company, they are wonderful people and great at what they do!

I've used them once before after researching reviews, they were great & fixed the water heater…read moreissue we were having. Fast forward several months, I called Louise on 5/8 to schedule an appointment because our water heater was leaking on the roof. She said they wouldn't be able to schedule anything til the following week, but she'd call me back Monday. Never got a call all day, so I called Tuesday 5/12 to follow up. As I refreshed her memory about my inquiry, she found her notes & said she hadn't talked to Martin about it yet. She said she'd talk to him later that day & call me back. Well, it's now 5/18, and I still have not received a call back from them. I guess they're too busy to deal with my leak. If that's the case, I would've called other companies to come out. I will NOT be using them again, nor will I refer anyone to them. Louise should have a better system for her note taking / follow ups.

Had a broken solar water recirculator pump and they came out within hours same day to fix it! Great…read moreservice and great pricing as well! Thanks guys!

I have been helping my parents with their home, and noticed that the solar water panels on the home…read moreseemed to be leaking. We decided to contact several companies for a quote. Sean from Island Solar Service contacted me the same day, actually within an hour of me entering my information on their website. He was able to visit my parent's house the next day and provided me with a quote. We decided to replace the whole system, the panels and the water heater, since it was old. We were able to schedule the installation pretty quickly especially with a lot of homeowners trying to get their systems installed by the end of the year. Prior to the installation, Sean informed my mom of what needed to be done to prep the area for the install. Basically clean the area surrounding the existing water heater and the space needed. He called a week prior to confirm the install and to start the permit process. The team of installers arrived early that morning (7:30 AM) and was done by 1:00PM. They did a terriffic job. Through out the job they informed us as to what they were doing and were very professional. Once completed they went through the system to provide us with information and how everything worked as well as who to call if anything comes up. Overall GREAT service and value. Very painless process. I'd recommend Island Solar Service to family and friends.

I must have forgotten to give these guys a review. I've used Oahu Rooter's service over the years…read morefor blockages and eventually a full hydro flush of my sewer lines. I appreciate that it's a small family run business that takes pride in what they do, and they've always tried to accommodate me with quick scheduling in emergencies. I can always trust that they will give me an honest opinion, fair pricing, and do great work. I've been so pleased with their service that I've referred them several times to other people I know who have been happy to have found them as well. It's great to know that when things go wrong, I can give Louie at Oahu Rooter a call. If you're looking for a reliable, trustworthy, and fair plumber, give him a call too.

Calling around to have our cesspool cleaned out and though Louie the owner doesn't do service, he…read moreanswered all my questions and point me to the right direction. No rush, just answering all my questions. Though I have used their services before . Thank you so much .