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    Rock-O-Rooter

    4.9 (198 reviews)
    Closed 6:00 am - 7:00 pm

    Services - Rock-O-Rooter

    Bathtub repair

    Drain installation

    Drain repair

    20 More Services

    Faucet installation

    Faucet repair

    Garbage disposal installation

    Garbage disposal repair

    Gas line installation

    Gas line repair

    Hydro-jetting

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower repair

    Sink repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

    Rock-O-Rooter Photos

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    Recommended Reviews - Rock-O-Rooter

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    Mrs W.

    Rock-O-Rooter did an awesome job relining our sewer. The whole team was super friendly, professional, and easy to talk to. They explained everything clearly, showed up on time, and got the job done without tearing up our yard--which we really appreciated. The cost was very reasonable, especially for the quality of work and how smooth they made the whole process. Everything's been working perfectly since. Honestly, it's not often you can say dealing with sewer issues was stress-free, but they really made it easy. Would definitely recommend them!

    The name says it all.
    Ric C.

    "The PPP of 2021 - Pandemic Plumbing Problems: a solution" When you live in an old house in east Honolulu, when things go wrong with the electrical or plumbing, anything short of a major renovation re-do can be the start of an anxiety filled adventure. In our case we contacted Rock-O-Rooter twice, once for a slow bathtub drain and more recently, a plugged kitchen sink. The home of an elderly relative, we relied on the info supplied in part by Yelp. One of the reviewers for this business was none other than good friend Li Y. Who enthusiastically recommended them. All the things Li mentioned were true: Prompt reply Courteous service Accurate diagnoses Effective repair From the time the appoint was made, Roscoe contacted us when he was on his way from the previous appointment. The two-man team was great, The 80 something year old house has enough bends and turns in the plumbing to make cleaning and diagnoses problematic. But Rock-O-Rooter quickly got the water running smoothly again and even gave some pointers to lessen the chance of future clogs. They thoroughly cleanup after their work, use disinfectants and follow pandemic protocol. What's nice is they stand behind their work and give a 3 month warranty too. That's nice to have. Would not hesitate to use Rock-O-Rooter again. Roscoe and his team are great!

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    12 days ago

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    Roscoe S.

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    16 days ago

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    Roscoe S.

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    16 days ago

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    Roscoe S.

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    1 month ago

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    10 months ago

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    Roscoe S.

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    28 days ago

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    6 months ago

    Fair prices for honest work. Good guys. I will be using Rock-O-Rooter for my plumbing needs.

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    Roscoe S.

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    3 months ago

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    Roscoe S.

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    3 months ago

    They were very responsive and did a great job at a reasonable price. I would recommend them.

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    Roscoe S.

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    1 year ago

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    Roscoe S.

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    5 months ago

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    Roscoe S.

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    3 months ago

    Very reasonable. Great service and responsive. Came on time and explained the issues thoroughly

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    Roscoe S.

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    7 months ago

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    Roscoe S.

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    4 months ago

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    Roscoe S.

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    4 months ago

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    Roscoe S.

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    2 years ago

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    Roscoe S.

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    6 months ago

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    Roscoe S.

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    1 year ago

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    2 years ago

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    Roscoe S.

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    5 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    1 year ago

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    8 months ago

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    Roscoe S.

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    2 years ago

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    Roscoe S.

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    2 years ago

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    2 years ago

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    Roscoe S.

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    3 years ago

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    Roscoe S.

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    3 years ago

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    Roscoe S.

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    1 year ago

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    3 years ago

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    Roscoe S.

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    2 years ago

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    Roscoe S.

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    5 years ago

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    1 year ago

    Got the job done same day of calling for a repair. Fast response and job done fast and efficient. Thank you folks

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    2 years ago

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    Roscoe S.

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    3 years ago

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    Roscoe S.

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    Photo of Li Y.
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    6 years ago

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    1 year ago

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    Roscoe S.

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    2 years ago

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    Roscoe S.

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    Page 1 of 5

    Ask the Community - Rock-O-Rooter

    HI, Do you replace a main sewer line in a 6 unit apt building?

    Hi! Do u guys do trenchless pipe re-linings?

    Yes

    Do you replace water heaters?

    Is there an email that I can use for a quote?

    Info@rockorooter.com

    Do they do Gas leak service?

    I think they only work on plumbing problems.

    Don’t See Your Question? Ask Away!

    Review Highlights - Rock-O-Rooter

    Roscoe took the time to explain our options clearly and made sure we felt comfortable with the plan before moving forward.

    Mentioned in 115 reviews

    Read more highlights

    You might also consider

    JGR Plumbing

    JGR Plumbing

    (46 reviews)

    I initially reached out because I needed my unit's main water shut-off valve and my washer shut-off…read morevalve replaced. Replacing my water heater wasn't even part of the plan. But after Jaren took a careful look and walked me through what he was seeing, I decided to move forward with it--and I'm genuinely glad I did. What stood out right away was how professional, thorough, and patient Jaren was from start to finish. Like many of the Yelp reviews say, he doesn't rush, he doesn't cut corners, and he doesn't talk down to you. He took the time to answer my questions in a way I could fully understand--even as someone who knows almost nothing about plumbing. That kind of clear communication matters, because it turns a stressful situation into something manageable. And here's the part that really earned my respect: he didn't oversell. When it came to the water heater, he didn't just point to the age and say, "Replace it." He explained why it mattered, what could happen if I waited, and how upgrading certain older plastic/PVC materials to brass could save me money and headaches down the line. It wasn't pressure--it was education. It felt honest, practical, and grounded in what was best for my home. He was also incredibly flexible. On the same day he worked in my unit, the building complex was dealing with additional plumbing repairs by another company, and it created delays and coordination challenges. Still, he stayed calm and professional. He was at my place from about 8:00 AM to 6:30 PM, and while I felt bad that it was such a long day, it reassured me even more--because it was clear he wasn't rushing. He was making sure it was done right. The results speak for themselves. His work is clean, organized, and flawless, and the difference is obvious when I compare my updated plumbing setup to other units I looked at before he worked on mine. His attention to detail is on another level. I also want to give a big shout-out to Arley for her help when I first reached out to JGR Plumbing. She kept me updated, provided clear estimates, and communicated Jaren's arrival time for the initial unit check. That kind of responsiveness makes a big difference when you're trying to coordinate repairs. Finally, I have to mention the pricing: for the amount of work completed and the level of quality and professionalism Jaren delivered, the cost was very reasonable and fairly priced for this type of work. If you want a plumber who shows up with skill, integrity, and pride in their work--someone who treats your home the way they'd want theirs treated--I strongly recommend JGR Plumbing.

    JGR Plumbing did an excellent job capping off the water line on my existing water softener system,…read moreincluding sealing the drain and testing everything thoroughly for leaks. The work was done cleanly and correctly, which gave me immediate peace of mind. I'll admit I was a little nervous about the cost at first, but it was absolutely worth it for the quality of work and the reassurance that everything was handled properly. He was prompt, professional, and very organized throughout the entire process. I also appreciated that he took the time to spot-check my water heater and share helpful maintenance insight without any pressure. I've added JGR Plumbing to my go-to list and would highly recommend them to anyone looking for reliable, honest plumbing work.

    Emergency Plumbing & Solar

    Emergency Plumbing & Solar

    (397 reviews)

    I Clarence P. called EP&S in the late afternoon because 2 of our toilets, showers, and clean out…read morecover had water back flowing outward. I plunged both toilets and water did not go down instead overflowed into areas mentioned herein. A technician named Chase came to our residence and diagnosed the issue we were experiencing. Chase then explained what the problem was and that he could use a snake (rooter equipment) to unclog any debris with the sewer pipe and use a camera to inspect within the the sewer pipe which is approximately 100 foot in length then provide me and my wife Kathleen the cost that was very reasonable and within the average scope for the type of work in order to restore the functioning of the toilets, etc. We agreed for Chase to do the work and Chase did an absolutely awesome job from start to finish and showed us on the camera monitor the interior of the sewer pipe which actually looked cleaned, sturdy heavy duty gage abs piping but then notice a crack pipe caused by tree root over growth on our property close to the city & county connection. That was causing the water to flow backwards because the tree root caused the pipe to be offset and uneven. If anyone needs emergency plumbing repairs after a usual normal workday hours, give EP & S a call. They are reliable, honest, and perform awesome work. We were happy to have contacted EP & S.

    Emergency Plumbing & Solar came out fast and offered to replace our tankless water heater, but…read morenever mentioned the new unit required 80 amps while our panel only has 60 (two 30-amp breakers). That critical detail came up too late, wasting time and causing unnecessary stress. We switched to Legacy Plumbing Co.--they inspected everything, explained simple fixes (mini tanked heater or breaker upgrade to two 40s), and gave the lowest honest price. No pressure, no surprises. AVOID Emergency Plumbing for water heater jobs. They are not to be trusted. Legacy is the way to go.

    Pueo Plumbing

    Pueo Plumbing

    (154 reviews)

    Just wanted you folks to know how pleased we are with Ryan's work tonight in unclogging our kitchen…read moresink. He was so professional and courteous. He took the time to explain to us what he had done and what the problem was. We could tell that he took great pride in his work and expertise. He was very meticulous in making sure he covered every detail in resolving our issue. Like most people, we get very stressed and leery when dealing with plumbers from past bad experiences but, Ryan was very transparent and forthcoming and made us feel truly comfortable and confident in choosing you guys. He took the time to make sure his work was completed and made sure to clean up after he had completed the task at hand. We called a handful of plumbers prior to using you folks and I'm glad that we did. Thank you for being true to your reputation and testimonials. We are so appreciative. Now we don't have to worry about who to call for any future plumbing challenges! We will be sure to recommend you to all our family and friends! Your very satisfied customers, ShinAe Yu and Don Quinn

    Wow! I am extremely happy with Pueo Plumbing. Loved when I called that I spoke to a local person,…read morenot a mainland call center. She was very friendly and understanding. Plumber Garrett was at my home in about an hour. Garrett was friendly, respectful and knowledgeable. Last week, I had a large mainland company to clear my toilet line of a clog for a high price. Turns out, they may have just pushed the clog further down the main line. This morning, my shower drain was back flowing, caused by a massive flushable wipe clog deep in the main line. I appreciated their 'ohana philosophy and their extremely reasonable rates. I will use Pueo for all my future plumbing needs and spread the word. Thank you so much!

    Allens Plumbing

    Allens Plumbing

    (182 reviews)

    Saturday morning, after 14 yrs my water heater finally tapped out and started leaking through the…read morebottom insulation and panels. Thankfully, we caught it in time!! No water or mold damage to my unit or the connecting unit.. whew...!! I messaged a few companies via yelp and some were very slow to respond (days later), but Allen's Plumbing were surprisingly instantaneous. I'm sure it was a bot at first, messaging me for heater info, but once info was submitted, Kane (Allen's rep) contacted me and started appointment process. By Sunday I was locked in for a job assessment appointment. Though there was some unplanned, uncontrollable challenges the day of assessment appointment, Kaohu (Allen's scheduler), was able to request necessary information / photo's to keep the work process moving forward. Thankfully this made things so much easier and faster. By the end of the phone call I was booked for heater replacement. Following day I received another call from financing as I chose to finance the repair instead of out of pocket.. (yes they have financing options).. they let me know that I was approved for financing and that they would furnish me with a quote. Later that day I received the quote for 3 repair options: 1) replace in kind, 2) replace entire system: heater, solar panel, circ pump, piping and valves, or 3) downsize and upgrade to hybrid system. The quote was very transparent! Cost to replace, discovery work, tax credits and even cost of equipment and valve replacements that was not included in option 1 package. I took a gamble and chose option 1 - 'replace in kind' hoping my existing equipment and valves were still good and functional. Thursday came and the technician's showed up.. I call em the 3-J's: Jonah, Jesse, and Jaren (haha). They got their tools and equipment situated and got right to work. Pulled out the old heater and installed new heater. Relocated existing pipes and circ pump to now sit on top of heater, freeing up some space in my already small/ storage less townhouse.. The team was very polite and kind, worked well with each other and very respectful with noise.. I almost forgot they were out there working lol. Anyhow, the boys got it done, left the place cleaner then I gave it to them and walked me through the install and changes before they left. Really appreciated the work they did and how professional they were. Side note: option 1) replace in kind. This option did not include circ pump, mixing valve and or controller. If my equipment didn't function correctly it would have been additional cost to me. So big gamble on my part. I'm highlighting this because the guys made every effort to inspect existing equipment and since found in good condition, did not replace it 'just to make the sale'. So I felt effort and honesty should be highlighted in this review. I really REALLY appreciate that about this company and work crew. They weren't out to take my make money. Overall.. great job to the 3-J's and admin team! I highly recommend Allen's for your next job. Mahalo for making this experience a less painful and enjoyable one. A hui hou -Happy Customer

    We have used Allen's Plumbing multiple times to repair both residential and commercial leaks. They…read morehave consistently been responsive and professional over the years, albeit a little pricey, which is warranted because of their responsiveness. Today, however, was a different story. Today, Saturday at 1:00 pm, a second floor office tenant called and said a water supply pipe in the shared Women's bathroom was leaking and there was a lot of standing water on the bathroom floor. She said she shut off the supply valve but water continued to leak. I immediately called Allen's Plumbing because of their past responsiveness and repair excellence. However, their answering service took several minutes to record the service request. When giving her the address, I must have had to say and spell "Waialae" five times before she got it correct. She told me Allen's would call back in 20 minutes. They actually took 39 minutes to call back. The kicker was that after I had explained in detail to the answering service that a pipe was leaking and we needed service immediately to repair since the shutoff valve was not turning off the water, and water was all over the floor in the second floor restroom and leaking into the first floor bakery, the Allen's Plumbing nitwit who returned my call asked if I needed immediate service or could wait until a future time for their service. When I reiterated to the nitwit that the pipe was leaking and this couldn't wait for future service, he said we don't have anyone to do the repair today. I am thinking, then why the F ask if I need service immediately? So bottom line, don't call Allen's Plumbing for repair service on the weekend, or if you do, find out first if they can do a repair immediately.

    Legacy Plumbing - The failed PVC-T. I asked Legacy for a copper T-fitting to replace this so that I wouldn't have problems in the future.

    Legacy Plumbing

    (63 reviews)

    This company is the real deal when it comes to saving their customers a ton of money on unnecessary…read morework and repairs. It started with Joanna patiently fielding my questions and giving me a good faith estimate on the work I requested: Kitchen faucet replacement, running toilet and water heater temperature. It ended with an extremely efficient Lyle replacing the faucet quicker than I could reconnect to the internet (seriously, that really happened). He also graciously took the time to explain and educate me on why the toilet is fine with just a few minor adjustments and how my electric bill could be unintentionally impacted with raising the temperature on the water heater. Lyle could have simply replaced the valve and flapper in my toilet and easily adjusted the thermostat in my water heater as I requested, but he didn't. He chose to save me money instead of pocketing additional profit for his company. In this day and age, that rarely happens. What I experienced today goes way beyond great service, but even greater people that stand behind their business. Mahalo & Aloha, Legacy Plumbing!

    My toilet wasn't draining and needed a repair to correct issue. Lyle and his crew assessed the…read moreissue after they put a camera thru my sewer pipe. He had the right equipment to properly clear the scaling of my old cast iron pipe. They were efficient, knowledgeable and very upfront with their charges. I've already referred them to my friends home and they also got great honest service. They responded quickly too!

    Rock-O-Rooter - plumbing - Updated May 2026

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