My electric water heater (w/h) stopped working, no hot showers! Searched Yelp for a plumber that could provide prompt & quality service. Selected Shoreline Plumbing, and Naomi, their friendly receptionist gave me an appt for the next day. Received notice the next day that the assigned plumber had a family emergency & would need to reschedule 2 days later. Totally understand family emergencies happen, but I asked if they could still send another plumber to diagnosis and/or fix the w/h. Duke came & quickly identified an electrical short. I approved a new replacement, which he scheduled the next day. (He also helped turn my main water knob back on. He is strong!) Brandon came to remove the old w/h and came back with a new one. I shared how pleased I was with the plumber yesterday for diagnosing the problem & ordering a new w/h for next delivery. He said Duke was the plumber who had a family emergency, & yet he came to help me! Amazing!! Sorry for your family emergency & thank you for your help, Duke! Brandon installed the new water heater, but needed assistance with the final electrical hook-up. He called his colleague for same day service, (very friendly service rep, who got the w/h hooked up & working! Thank you, dear sir!! Awesome company and highly recommend Shoreline Plumbing. Having 3 rentals over 30+ yrs, I recognize prompt and quality service! Thank you, Shoreline Plumbing! read more

Quick, efficient and honest! Thanks Jason for taking care of my son's house. College kids have no clue how to handle this stuff

I wasn't expecting to leave another review so soon lol! My downstairs neighbor said there was water leaking into the bathroom below and my building manager was concerned it was the pipes for the shower since it was just done. I called shoreline and they sent Paul Hijii back to my unit within an hour of calling! The shower was perfectly dry, Paul quickly identified my toilet was leaking from a failed wax seal which was not visible to me. He fixed it immediately, thank you SO much! I just added the shoreline emergency services line to my call favorites. It's a must have! read more

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Emergency water shutoff. Professional and so easy to work with. Very accommodating. John Dyer, owner, licensed contractor answered my call. I noticed the 5 star reviews on Yelp. Condo renovation, unit had so many plumbing issues. Shoreline plumbing plumber Vangel came to access work at unit and early morning of water shutoff picked up the plumbing supplies we ordered. Vangel and other plumbers worked the entire day to complete our plumbing renovation. Replaced water heater, 2 toilets, kitchen sink, 3 faucets, angle valves for entire unit. Even going to pickup the correct kitchen sink from Lowes, since the kitchen sink we bought wasn't the correct size. Vangel and John always answered my text messages promptly. Excellent work and customer service. Honest, professional, worked until everything was completed, timely. I'm so happy I found Shoreline plumbing on Yelp. Highly recommend Shoreline plumbing. 5 stars. read more

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Shoreline Plumbing - Fast, Reliable, and Always Professional! We can't say enough good things about Shoreline Plumbing! Every time we've needed help, they've shown up promptly--none of that "we'll get you on the schedule in a few days" runaround. They take care of issues ASAP, which is such a relief when you're dealing with plumbing problems. We've used Shoreline multiple times over the years, and they've always delivered. Most recently, they diagnosed and replaced a busted pressure regulator after our water heater started leaking due to high water pressure. John and his team were quick, efficient, and incredibly knowledgeable. It's rare to find a company that combines expertise with fast, friendly service. Shoreline Plumbing is our go-to, and we recommend them without hesitation! read more

I've used shoreline a few times and usually they are good. This time, I asked for a shower valve to be replaced. The owner came out looked at what was needed, and said he would get the part and come back. A few days later another employee came and said he needed to see what part was needed. I told him the owner already came and looked at it. He said he would talk to the owner and come back with the part. nobody ever came back to fix the shower at all. They just forgot about me. It's been a several weeks now. read more

Living in an apartment or condominium, the worst nightmare is water leaks. Whether it's water coming down from the ceiling, or receiving a complaint from the unit below. It's stressful, especially when you're the one being complained (and blamed) on as if you're pouring water down on purpose. Emergency plumbing repairs is not as easy to find as you might think even though that service is offered on their websites with some offer "24-hour same day service". I've called many companies who are either: fully booked, earliest was the following week, actually don't offer the service, short staffed, or didn't return my call. Shoreline was one of a few who answered my call. A kind lady took down my info and the issue. Not too long after that, a gentleman returned my call and scheduled me for the following day, which was great! And a huge relief! Paul was the plumber who I was in contact with and came to find the issue, which was a cracked tub drain pipe, and fixed everything in a decent amount of time. The price was acceptable and on par with other companies. It's a flat rate service plus cost of parts. Overall, Shoreline Plumbing came through, and was a pleasure to work with. Everyone was nice, responsive, and professional. Their high Yelp rating is accurate and deserved. They'll be the first to call from now on! read more

We needed to replace the water heater in our condo. The size and model were difficult to find. Paul from Shoreline Plumbing persevered and found what was the last one on island. He also found that the overflow tank was sealed and the hot water mixing valve was stuck. Absolutely expert work. He knows what he's doing, is pleasant and informative, and very clean. Great attention to detail. Highly recommend! read more

Shoreline Plumbing did a great job at less than a third of the cost of a competitor. Our toilet was smelling bad any I though that the bottom seal was leaking, so I removed the toilet. It turned out that the flange going into the floor was cracked and needed to be replaced. I sent Shoreline a photo of the flange and they quoted $375 to fix the flange and re-install the toilet. We had another company come by and they quoted $1125 for just fixing the flange (not installing the toilet). We hired Shoreline and they did an excellent job at the price they quoted. I will definitely use them for any work in the future. read more

Shoreline Plumbing - Broken flange - Plumbing Near Me - Honolulu, Hawaii

We called Shoreline Plumbing to replace our tankless water heater . John called back to say he could help with the repairs on our existing heater, instead of spending money converting it back to a conventional heater. However, after discussing it with my wife, we decided to go ahead with the conversion. Very happy with our decision. Shoreline Plumbing is a great company. John and his crew did an awesome job. John is friendly, helpful and easy to talk to. He will also be sure to do the job the right way. They also completed the job in a very timely manner and made sure to clean up the area. Price was good too! Mahalo Shoreline Plumbing! read more

Shoreline Plumbing - Plumbing Near Me - Honolulu, Hawaii

Had a plumbing issue that no other company wanted to address or wanted an arm and a leg to "try" and fix. Called Shoreline and they promptly came out and FIXED the issue! Very communicative by sending multiple texts letting me know the time frame they'd come and then again when they were on their way. Duke came out, diagnosed, and fixed the problem! Prior to this, had another company come out who charged me more and stated that the problem was a major issue with a repair estimate around $18K-$25K. Duke was super friendly and knew exactly what he was doing. The kicker, superior service, a remedy to the problem, at a cheaper cost! Shoreline is now my go to company for any plumbing needs. read more

Paul was amazing to work with. Please give him a raise. He completed/fixed a job that my previous plumber could not do. Kidani Realty LLC is very appreciative for workers like Paul read more

Shoreline plumbing replaced my water heater promptly and efficiently. They also had the best pricing among the estimates I got. Shoreline were responsive when I contacted them, and followed up to make sure my questions were answered. They did a free onsite assessment with the appointment scheduled very quickly, and communicated clearly via text about technician (Duke) arrival, estimate generated etc. I had been without hot water for several days so they even managed to schedule me on a Saturday, which was so helpful. Mahalo to the lady on the phone whose name I didn't catch! The technician who did the install (Evan) arrived on time, was very professional and did a great job. He explained all the steps, did a thorough job with the installation, installed a new valve just for my unit so we no longer need to turn off water for everyone, and was very nice about the particular requirements like "don't scratch the new hallway paint job or the HOA will be angry". He even cleaned the area and left everything in spotless condition. You can pay by CC on the spot, and they have a customer portal where you can see estimates, download invoices etc. The only thing they could communicate better are the options for water heaters. They install Bradford White which are the best quality and long lasting, so it's a benefit. Mahalo for a job well done! I am so happy to be showering with hot water read more

What I thought was a simple maintenance issue with my solar water heater turned out to be a complete replacement of my 120 gallon solar water heater! I called several companies to come check and for an estimate. Only one came right away! This was Shoreline Plumbing. Paul came out as scheduled and assessed the situation and also educated me on how a solar water heater works and maintenance homeowners should do (e.g. flushing your water heater annually). I also got my estimate the next day. Needless to say we selected Shoreline Plumbing for the solar water heater replacement. John (owner) and Paul did the install and also had to come back the next day to install the new sensor on the solar unit on the roof. They completed the job professionally and also educated me again which I find valuable as no one else we talked to took the time to do so. Long story short is we're glad we selected Shoreline and made a friend for our future plumbing needs. Fast, friendly, courteous professionals who do good work and who do so without breaking your bank with reasonable pricing!! Thanks John and Paul!! read more

Another great experience! Shoreline is my go-to and they should be yours, too. I gave them a call for a clogged washing machine pipe, and they scheduled me for the very same day. Duke quickly and expertly fixed the problem despite the cramped space and narrow hallway and now it's up and running again. Thank you so much, Shoreline! read more

I called for my neighbor's clogged toilet and within a few hours they arrived so that was great! It turned out to be much more than a plugged toilet though! Her pipe was clogged almost all the way to the sidewalk in front of her house! The plumber managed to clear the pipe after a lot of work and it didn't cost her a pretty penny like I thought it would. Great job for a great price! I'm gonna call them for my future jobs as well! I highly recommend them! read more

5 stars to Shoreline Plumbing! The second-floor sewer line of my old house needed to be replaced. It was showing signs of aging, and I did not want to have it repaired in an emergency. I used the Yelp app to search for plumbing companies and the results were mixed. However, John Dyer, the owner of Shoreline Plumbing, was quick to respond to my call. John sent Vangel out to my home, and Vangel gave me an estimate that day. I chose Shoreline Plumbing because they were prompt, professional and the estimate was fair. Shoreline will not leave you waiting when you contact them. All communication was quick (Phone, text, and e-mail). It was nice that Brandon texted me reminders prior to doing the job to keep me informed. The day of the scheduled work, Vangel, Brandon, and Evan came on time and worked quickly. They were friendly, courteous, neat (cleaned- up after they were done) and did the work in a professional manner. See attached pictures. I look forward to doing another project (water heater replacement) with them in the future. Shoreline Plumbing 5-star reviews are well deserved. Mahalo to everyone at Shoreline Plumbing! read more

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HOA did an inspection on my townhouse, and found multiple plumbing issues. Reached out to Shoreline Plumbing, emailed them a copy of the HOA report, and John got back to me rather quickly with a quote. Pricing on par with a few other companies. Decided to go with Shoreline Plumbing. They have good reviews across multiple platforms. Shout out to Paul, who worked on the plumbing issues. He was on time. Worked fast and efficient. Cleaned up more than he needed to. He also gave me some great suggestions on some other plumbing stuff I'd like to take care of in the future. Work done on my townhome: installed new water heater, faucet, drain pipes and water valves. Thanks Shoreline Plumbing. 5 Stars!!! read more

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My brother had Shoreline Plumbing replace the plumbing under the double-bowl kitchen sink with no garbage disposal back in February 2025. One person came to do the job, and the labor cost was $235, which I thought was very reasonable. I have a similar kitchen sink setup (I live next door), and Shoreline Plumbing came in June 2025 to do the same job plus replace the two basket strainers. The threads on one of the basket strainers broke off. This basket strainer had a little rust, but the other one was in good shape. There were no stuck nuts. This time, two plumbers came, but only one of them did the job. Everything went well, and the basket strainers were quickly and easily replaced. I was taken aback to see that the labor charge was $375. There was already a separate line item for the cost of the basket strainers. I called John, the owner, and told him my brother paid $235, and I did the same job plus replaced the basket strainers, but the additional labor cost was over 50% ($140) of the $235 for replacing the plumbing under the sink. He told me that part of the cost was to cover any leak damage to the sink cabinet. Huh??? Or could it be because two plumbers showed up and both had to be paid??? To me, the additional cost was way too much. read more

When our kitchen faucet suddenly started pouring out water under our condo's kitchen sink, we were in a bit of a panic. We immediately called John at Shoreline and explained the urgent need for their services. We have used this company many times and have always had the most wonderful experiences. John sent plumber Paul to our place faster than you have thought possible. Paul cheerfully began work right away, installed a new faucet, checked all the plumbing under the sink, fixed another possible future leak, and left the area where he had worked perfectly clean. Paul was kind and polite and made a stressful situation calmer. We love this plumbing company and recommend them to our friends and neighbors. On top of all the expert plumbing work, these are the nicest plumbers you will ever meet. read more

I can see why they've got 5 star ratings. I manage properties so I need a good plumber. Quick response, easy to work with (which is not true for some other plumbers), and reasonable pricing. I sent texts at night and they responded quickly which I really appreciate because most plumbers I know don't respond after hours. read more

Contacted Shoreline at 9A on a Monday. They were at the house diagnosing within an hour. Tech showed us the problem and even suggested that it was easy enough to repair myself. Since we also needed outside spigots replaced, we decided to let them do everything. Price was reasonable and about as expected to replace the spigots and valves/hoses on a toilet. Tech was professional, friendly and quick. Highly recommend Shoreline Plumbing. read more

Our shower diverter faucet broke. I would normally fix it myself but I have been working late. Company was very responsive and they had an opening on the same day I called. They sent two guys for a one person job so our bill was $300? read more

Great company same day appointments both times I have needed them to fix Plumbing. Cost are in line with the rest of the island and they have professionals doing great work read more

Called Shoreline Plumbing again. As usual THEY ARE AMAZING! Always accommodating and a joy to work with. I have recommended them to all my friends who in turn are very pleased with their service. Thank you Shoreline. It is such a pleasure to work with you. Although Duke was not available Brandon came to do the job. He was just as efficient, courteous, and as excellent as Duke. I have a feeling that all the plumbers at this company are wonderful. read more

Brandon Pelekai did a fantastic job with total repair of my carport faucet which my washer is connected. The original faucet was very old and the valve/nipple snapped...flooded my entire carport. The owner John Dyer came right away and inspected the job yesterday evening. The repair was done professionally by Brandon the next day. They even replaced my old faucet in the kitchen that was leaking. Overall, I'm very happy with their work, knowledge and their professionalism. I highly recommend Shoreline Plumbing. Thank you Brandon and John! YL read more

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I called shoreline plumbing to have them reinstall the washer after a small leak. They responded so quickly to my inquiry and were able to come out on the same day to provide service. Paul, the service man, was super polite and explained everything in detail. Thank you again for a quick response and service! Much appreciated read more

Shoreline Plumbing responded quickly to a small toilet issue. They were courteous, professional and took care of the issue in no time. They're good guys and I would definitely hire them again. read more

Mahalo to John, Paul, JV, Evan and Duke. They did a great job replacing the old cast iron pipes for my shower. It required digging a trench about 18 inches deep to access the old pipe which no longer drained the shower. PVC pipe has replaced it. John also gave me the names of a demo company to tear out the shower initially and a tiler to put in new walls and floor. They returned after the tiles were in and put in the shower fixtures. They came in to remove the toilet so the drywall behind it could be replaced and again the next day to replace it. John and the others were all very patient with me and all my questions. read more

Quick and efficient! It was also easy to schedule an appointment for my toilet wax seal replacement.

When I discovered I had a leak from my hot water heater, Shoreline was able to help with a quick, professional response. I had a new water heater installed by the end of the day- incredible! Duke's work was great! Thank you, Shoreline! read more

I cannot say enough great things! It was easy to schedule service, it was easy to get a quote, Paul showed up on time, his work was clean and very thorough, he answered all of our questions, our dogs liked him (iykyk), and was super knowledgeable! We're more than impressed! Will only use this company from here on out and will always request Paul. read more

Excellent service! Would recommend and will use John and his team again. Everything was done in a clean and efficient manner. Brandon and his partner did a great job. Thank you! read more

OMG!! These guys are great. They came over to the house IMMEDIATELY (like within 2 hrs) when I called them to replace faulty valves in our laundry area that Best Buy said we need to replace before they can do our washer/dryer change out. As long as we had plumbers coming to the house, I asked them to fix a cold water plumbing fixture in the lower apartment area that has been messed up for over 3 years (work done by handyman vs a real plumber and since no one is living there, I have been negligent on fixing it until now). They fixed everything (laundry valves in the main house and cold water supply in the lower apartment area) within 1 hour. The cost was totally reasonable for talent of this caliber ! Best Aloha and appreciation to this most awesome firm!! Greg S. read more

Shoreline Plumbing - New valves just installed! - Plumbing Near Me - Honolulu, Hawaii

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Mahalo for John's prompt and helpful response over the phone! In the same afternoon, Paul arrived on time, was knowledgeable and friendly. The price was reasonable. If we have future issues, we will be sure to call! read more

Scheduled an appointment to fix a few items (running toilet, leaky shower/faucet, and basin plug replacement. Brandon was on time, knew exactly needed to be done, and fixed it quickly. He also determined a rusty supply hose, and replaced that as well. I would use them again! read more

John at Shoreline Plumbing is awesome! Easy to work with & such a nice guy .. he & his crew saved the day by getting the hot water to run again on some very old pipes in my clients downtown office building shower ! Wasn't a easy task with the maintenance of the building not being cooperative with shutting the water down... but John got it done Highly recommend! Thank you, John read more

Called Shoreline Plumbing this morning, initially speaking with John about my issue. He said he could probably come by today or tomorrow and we set up a time. Then got a text from Paul who requested some add'l information, and he was able to come by within 90 min of my call. It was an easy fix for them, but when something is wrong with plumbing or electrical issues, I leave it to professionals to handle. Paul quickly fixed my shower temperature valve, in two shower areas, making sure everything worked correctly before leaving. Despite how busy they are, these folks are fast, efficient, and very easy to work with. Communication is excellent, pricing is VERY reasonable, and overall customer service is top notch. I will definitely be calling Shoreline Plumbing when/if I have future plumbing needs. Thank you Paul & John for resolving my small but irritating problem so promptly. read more

Quality service not misleading clean finish the job on time made my shower tree look like it was well it was brand new gave a new look to my shower thank you read more

John from Shoreline Plumbing did a terrific job fixing leaks in pipes around my moms home. He came by promptly to first quote a free estimate. He was wearing a mask and thoroughly gave us a summary of what needed to be done. We made arrangements for him to return to get the leaks fixed. He made time on my day off to fix her plumbing problem so I could be with my mom. John completed the plumbing problems and leaks quickly. He cut and replaced pipes/spouts efficiently and made my mom very happy to not waste water. He was polite and courteous- parked his workvan neatly. Great price consistent with estimate. Found Shoreline Plumbing on Yelp and very grateful for the reviews of others. Definitely a 5 star company. Happy to report there are still no leaks at my moms house read more