They good quality work and respond pretty quickly. They understand what needs to be done and doesn't cut corners.

Josh from Pacific Plumbing was amazing and treated us like family. The coordination of the repair process to accommodate the owner from the rental unit above was great ! Thanks to Ashley for the communication and planning process. Surely an awesome experience and much MAHALOS Pacific Plumbing Inc . Mark H. read more

Had a running toilet issue for many days and finally decided it needed a professional fix! Josh from Pacific Plumbing came out the same day and got the job done very quickly.. I was so amazed and happy to have a toilet I could depend upon once again! Mahalo Ray (owner) and Ashley (in the office) for once again being there for me.. amazing partnership in working together to serve our community read more

Do not use this company, or you will regret it. I actually paid for a conservative estimate for a project last year specifically because I did not want them to lowball me. The architect and electrician are now available, so I emailed to confirm the estimate, and after taking 2 weeks to get back to me, they informed me the cost went up 23% in one year! When asked about it, the owner said he was surprised the initial estimate was so low (even though he was the one who gave the estimate). Then the front office lady said we did not pay for the estimate, even though I have an invoice for it. They are dishonest and unprofessional. read more

Sharing my experience, in hopes others won't have to go through this. It's extremely stressful. We had a tub leak dripping down to the unit below. Our resident manager recommended this company and now I regret going with them to take care of this project. We were given a flat estimate for the leak investigation - $350 for a 2 man job. Fair enough, but you would assume they would throughly investigate, looking at other probable causes for the leak first - loose fixtures, loose drain seal, etc ... NOPE! They went straight through cutting the ceiling drywall to take a look at the pipes. Upon discovery, pipes were good and the cause for the leak - a loose seal. The solution - $3 drain putty to reseal. Obviously, had we known all this, we would've done the job ourselves, but we looked to their expertise and knowledge to do a thorough investigation, but because of our ignorance, we're left now having to coordinate with the tenants below us and a handyman to fix their ceiling, which will cost us another $1500+. To add to that, we are still waiting for our invoice from this company and I can already see the charges racking up - a 2 man job that easily could've been done with 1 man since I could've done the job of that 1 man who basically was just there to run the water, the labor and material cost to cut into the ceiling and temporarily cover the ceiling until we get a handyman to patch it up, and the plumber putty. Honestly, I felt this company had their best interest in mind and had they first checked the basics - like the seal, we could've avoided all these unnecessary headaches. read more

These guys know what they are doing. Friendly, helpful and honest. I know who to call the next time I have a plumbing issue.

Look no further you've found the right company.! I am currently working with Pacific Plumbing to work on a plumbing issue I have and have never felt this comfortable working with a company. I felt that during the first phone call, I had the right company. Ray the owner, asked about my problem and he spoke to me asking details and was very thorough in understanding my need. You will NOT find another company who takes the time to build relationships and not just thinking wallet size. His staff members are reliable, respectful and trustworthy. I am so grateful for this company as I didn't feel they were ripping me off and Satisfied with workmanship. Ray the owner took his time out for a follow up call. Now where can you find a company the will follow-up if needed. He really is customer service oriented. I would give them 10 stars if could. Thank you Pacific Plumbing for being one of the few that you will find that are as professional as this company. read more

Absolutely top notch plumbing service. They show up as scheduled with the appropriate tools and knowledge to complete the job. Solved my 17 year low water pressure situation with my kitchen sink. They also clean up after themselves and are considerate and polite. when you want your plumbing work done right, call Ray with Pacific Plumbing!M. Taylor read more

I experienced an unexpected flood in my vacation condo compounded with the inability to find a plumber who could perform the difficult task of water remediation and repairs. Pacific Plumbing was recommended to me. Ray immediately got back to me with an on-site visit, a plan for the extensive repairs and restorative work, and assisted in interactive communications with my insurance company for reimbursements. Ray and his team were super professional and responded in a very timely manner to make sure my condo was beautifully restored and ready to occupy in time for our family and friends over the winter vacation months. I highly recommend them without any reservations. I would hire them again! read more

Ray, Joshua and Ashley provided exceptional service! Would highly recommend them for your plumbing needs!

Had a shower handle break in the morning with the water in the 'on' position. Our property manager ended up getting ahold of Pacific Plumbing, who happened to be nearby. Ray showed up 10 minutes later and ended up getting the handle fixed in only about 10 minutes. Mahalo! read more

I experienced same as Bruce. Nice working skill, but they charged me very questionable material cost. May not recommend this company to others. read more

Pacific Plumbing goes above and beyond and does excellent work in a timely manner. Ashley was very easy to talk to and work with and she quickly scheduled someone to come look at our water pressure problem. While he was there, Josh also was able to take a look at our toilets which were running between flushes. Pacific Plumbing took care of it all, which included installing a whole new water heater, and it was so awesome to have a hot shower again at full blast! I would highly recommend them because of their quality of work, work ethic, customer service and timeliness! Also, Ashley called a few days later to just check in and see if everything was going well. Wow, that really impressed me. Most companies just take the money and wait until you contact them if any problems arise after the fact. I don't think I would ask anyone else to address our Plumbing issues in the future. read more

What started out as a probable toilet leak resulted in the discovery of a "chamber of horrors." Pacific Plumbing came highly recommended by our resident manager, as they have done previous work in our building. Responding to my urgent message, owner Ray Stockton came by early one evening after a job to check out my bath situation and concluded that the toilet was leaking, but suspected that the issue was a bit more serious. He made mention about my rusting bathtub and said, "It would be irresponsible of me to NOT look at your tub because it's the worst I've seen." Ray and David came by the following week, went through the drywall and surveyed the damage. Toilet, not as bad as suspected. New wax seal - easy fix. Bathtub, BAD. Corroding, ready to go. Sensing the urgency and concern for my welfare, Ray sent in Tony the next day to demo the bath tile. The following week, my old tub was taken out and a new one installed. They also installed 15 sq. feet of new floor tile and painted a bit. The marble contractor came by to measure for the new tub surround. This all took place in 5 days spread throughout 1 1/2 weeks. All I had to wait for was the manufacturing of the cultured marble tub surround, which would take about a few weeks. The total project restoration was completed in about a month. David came by to rebuild my sink cabinet, which was warped due to the leak. This saved me from having to buy a new bath cabinet. The quote provide to me by Ray from the get go was reasonable, and I was able to charge it on my credit card. But the best part of this restoration was the care and concern for MY welfare and MY needs by Ray and his crew, Tony, David, and Ashley. For Pacific Plumbing, it's not about making a lot of money. It's all about doing good work and cultivating positive relationships. Now, the smallest area in my home is the prettiest! Much mahalo to Ray and Pacific Plumbing! read more

Our hot water pipes were down to a trickle. We knew we'd need to have them replaced so we started calling around. Pacific Plumbing seemed to be the most knowledgeable and quoted a reasonable price. The company sent Tony Li to do the work and he worked late into the evening to get the job done. We were very happy with the work, and even happier when we got the bill. read more

Ray and his crew are the most reliable, trustworthy and cost effective plumbers I have ever worked with. They stand by their work.

Ray and Garrett did a top notch job with all new plumbing for our tankless water heater. Their work was clean and professional. They even hauled the old water heater and pipes away for us. All of our appointments where made through Ashley, who kept us well informed and updated. God bless read more

Good service. Quality work. Would give them 5 stars if their prices were a little better. I stopped using Pacific Plumbing because they charged a little too much for routine plumbing services. read more

LO was beyond awesome to say the least! He went above and beyond to ensure that everything was prepped and prepared prior to installing a new water heater inside my townhome. He took pictures and measurements, even went outside to look for the main water valve incase there was an emergency. I knew I was in good hands! On the day of, he lined my carpets with thick canvas to ensure it would stay clean which I totally appreciated because Lowe's doesn't do any of the sort. He came prepared with all the necessary tools but what has made me a loyal customer now for life is his knowledge and thoroughness in ensuring the job is done to the best of his ability. In other words, he will not do a half a** job! Thanks LO, you're the best! Kudos to Ashley too who scheduled everything and when I needed my shower valves fixed right after, she made it work that same week! Much appreciation to you both and I'm so grateful to have found Pacific Plumbing!!! read more