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Prestige Plumbing

4.8 (76 reviews)
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3 hours

Response rate

85%

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Reviews With Photos

Thomas E.

Wow! You know quality when you see it. You can tell they take pride in the work they do which is rare these days... These guys got to my house pretty quick to install a new hybrid water heater. Shawn was quick to give me an estimate and noticed before I said anything based on my pics what the issues were. Landin did the install with his help today and it was smooth, professional and clean. Very happy and will definitely use these guys for any plumbing related issues in the future for my house.

Clogged toilet no doo doo though

They sent 2 guys to unplug my doodoo toilet. They were so professional that they did not mention anything about the doo doo everywhere... jk. Very professional, respectful and knowledgeable gentleman. Unclogged the toilet and listened and gave expert opinions and advice to future options. Much appreciated gentleman and female call person I spoke to!! Would suggest to my mom and would call back for a second time

Shawn added a new shut off valve and replaced the pipes that was leaking . He also had to replace the hose going into the water heater

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2 months ago

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Shawn H.

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2 months ago

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Shawn H.

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1 month ago

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Shawn H.

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1 month ago

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Shawn H.

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4 months ago

Great owner, office staff and plumber. Showed up on time with materials and super skill. Highly recommended.

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Shawn H.

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4 months ago

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Shawn H.

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3 months ago

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1 year ago

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4 months ago

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3 years ago

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Shawn H.

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1 year ago

Reliable, honest and fair plus they're great plumbers. Difficult problems were solved.

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Shawn H.

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3 years ago

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Shawn H.

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1 year ago

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Shawn H.

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1 year ago

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Shawn H.

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1 year ago

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Shawn H.

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4 years ago

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Shawn H.

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4 years ago

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3 years ago

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3 years ago

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4 years ago

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3 years ago

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3 years ago

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8 years ago

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3 years ago

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4 years ago

Only honest estimates given by plumbers i requested. He arrived on time. Worked efficiently.

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5 years ago

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3 years ago

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7 years ago

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4 years ago

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3 years ago

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3 years ago

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3 years ago

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5 years ago

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5 years ago

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4 years ago

Quick response. Great customer service! I highly recommend this company for your future plumbing needs.

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3 years ago

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3 years ago

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5 years ago

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5 years ago

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6 years ago

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Ask the Community - Prestige Plumbing

Septic installs? Waimanalo

Do you charge hourly or by job?

Aloha Chan. It depends on the job. If it is a service call type of job and under $1000 total, we… 

Don’t See Your Question? Ask Away!

Review Highlights - Prestige Plumbing

“Shawn was quick to give me an estimate and noticed before I said anything based on my pics what the issues were.”

Mentioned in 32 reviews

Read more highlights

Elite Drain Solutions - clean removable shower heads

Elite Drain Solutions

(78 reviews)

I needed my main isolation valve replaced due to a leak and reached out to Elite Drain Solutions…read morefor an estimate on 4/16. I was contacted by Kristian almost immediately and he proceeded to ask me for more detailed information as to what my situation was and needed to be done. Very clear communication throughout the three to four messages and he was able to place me into his schedule on 4/18. He provided me a clear timeline when he would arrive and when he estimated to be complete with the job. Day of our appointment Kristian contacted me to inform me he had a previous appointment rescheduled by a client and asked if he could start the job earlier which worked out great for me. After the job was complete he showed me the completed work and walked me through how to use the new isolation valve he had installed. He even cleaned up the work area so it's like he wasn't even there except for the new equipment he installed. From my initial inquiry for an estimate to project completion was less than three calendar days. Finding a business that provides a timely estimate for a project and follows through by doing what they say when they say they will do it is exceedingly rare in 2026. Support local when they're as amazing as Kristian and Elite Drain Solutions, no drama, no delays, quality work done right.

Definitely using this company again for all of my water heater maintenance needs! Christian was on…read moretime, friendly, and easy to talk to whenever I had questions. He walked me through everything he replaced and maintained, and I really appreciated how thorough he was. I now feel confident knowing I've found a reliable company to take care of my water heater. Highly recommend!

Steve’s Plumbing & A/C Service

Steve’s Plumbing & A/C Service

(1.1k reviews)

I'm giving this company a 5 star review, mainly, because the plumber who came to fix my issues did…read moreso professionally and expediently and brought a huge amount of ALOHA with him! I did try to fix the issue myself but gave up. A huge shout out to Kekoa Tapaoan for doing an amazing job. Yes, it was pricey, much more than expected. But the repairs are sound and I was pleased at his plumbing expertise. The negative reviews are mostly about price and yes, the price was high, but I needed it done and approved the cost prior to him moving forward. Will I use probably use Steve's again. Mostly because they are quick to respond and efficient. But if it is a big job, I might get a second quote.

Plumbing repair by Steves plumbing. Water is leaking from my…read moreshower so i contacted steves plumbing and they showed up promptly, while checking the fixture the tech checked the water pressure which was over 200 psi. He said i need to change the prv valve before any repairs could be done as the water pressure should be around 60psi. I have changed the prv in the past, about 4/5 years ago so i told him to go ahead and change it as im pressed for time havjng to work and prepare for the incoming typhoon. He didnt have a valve so needed to go to city mill to get one which they had in stock. The total repair came out to $4100, of which and i'll break it down cost wise. Costs gotten at a consumer pricing from Home Depot Now mind you this is the retail pricing for an normal consumer, not professional pricing (what you or i would pay if going into the store) Prv valve $89 5' length 3/4" copper pipe $50 Fittings $50 Ball valve shut off $ 19 Total of parts $208 $4100 minus the parts needed $208 $3892 labor 18 minutes to complete the repair, say 30 to make it easy $7784 in labor charge per hour I guess i should have purchased a solderless crimper and done it myself for a savings of $3900 Work was done professionally and quickly as promised and the area cleaned up before completion but the labor cost is whats bugging me- guess i got into the wrong profession

535 Plumbing - Busted kitchen sewer line pipe broken

535 Plumbing

(614 reviews)

Iwilei, Kalihi

My husband and I are retirees living in a condo in Honolulu. When our toilet was unable to flush,…read morewe didn't know who to call since our favorite longtime plumbing company was no longer in business. Then we remembered seeing 535 Plumbing trucks often parked downstairs and at other buildings nearby, and gave them a call. They asked my husband for some photos, gave him an estimate, and sent someone over that afternoon. The plumber was running late but kept us informed about when he would be arriving. Once he got here, he was very courteous, professional, and did what he had to do. He answered our questions clearly in layman's terms for us to understand. A second plumber stopped by briefly to help him. We paid what was originally quoted to us. We were very satisfied with the quality of work done and now have a new favorite go-to plumbing company to call on!

I've used them in the past many times at multiple properties, referred them to my family and…read morethey've also used them. Never had a problem until this time. I had them come out and do a camera inspection. The report says everything is all good. Nothing abnormal. Had a second plumber come out. Basically says that I need to completely redo my pipes because the plumbing is extremely old and falling apart with pictures and video After contacting 535 plumbing they asked what could they do to make it right. I told them that I'd like 50% back. They came back and said after careful inspection we cannot give you back 50% so I'm not really sure what they were going to do for me. Their process is extremely broken because at the bottom of the receipt and work order. It says that the line manager has the final say but I never got a call or email from the line manager saying that the initial report was 100% wrong. All I got was an estimate for replumbing the entire drains but nothing that said that the report was erroneous after having three other plumbers come out, which they all agreed the pipes needed to be replaced. I didn't get a video or pictures of the pipe. Only a small paragraph that said nothing abnormal noticed. I'm not a plumber that's why I'm paying plumbing companies to come out and do the work and I trust that they're going to do their best so I cannot be the one to verify their work. But but in the end I really need my plumbing to work and not feel like I'm getting taken advantage of. Eventually the owner caught wind of this and called me up. Credited me back $100 but I wish I had seen the reviews that this company has gotten in the past few months. I don't know if something changed there but I'm glad it's not just me that's dealing with this

First Class Plumbing

First Class Plumbing

(53 reviews)

Ala Moana

Last night the pipe under my kitchen faucet burst and water started gushing out at a phenomenal…read morerate. I couldn't even figure out how to stop the water from coming out and within minutes water was pouring down the stairs and leaking into the floors below the kitchen. After calling everyone I could think of, including the board of water supply, with no one providing any help, I typed in "plumbers" into Yelp and started cold calling down the list. First Class Plumbing was the third company listed but the first one that seemed to care. I was warned that I was calling after hours so I'd have an emergency fee if I wanted service now... I joked "fine - this is an emergency" and was told I'd get a call back as soon as they could get ahold of one of their plumbers. I went back to trying to heave buckets of water into a nearby sink and received a call back 15 minutes later. The plumber was so calm, and after hearing that I was still dealing with gushing water, explained to me how to stop the water flow. He asked me to send him pictures of the burst pipe and the faucet and got off the phone to price everything out including replacing the pipes and faucet. After doing all that work he told me what the cost would be and then said it was no worries if given the price I didn't want to continue on - or at least wait until it wasn't an emergency (an extra $150 charge). I said I definitely wanted the service and he came right out and fixed the burst pipe. I would already have been raving about this place for their competent service if it had been a normal scheduled appointment. But the fact that this company and the plumber were there for me when no one else was, and went above and beyond walk me through how to stop the problems and extremely quickly look into part costs for me before I ever even agreed to the service has made me a loyal customer forever!

I reached out to several plumbing companies for quotes, and First Class Plumbing was priced right…read morefrom the start. I spoke with Ana and explained my plumbing issue, then emailed her a photo of the problem area. She quickly identified that it involved replacing my PRV, isolation valve, and irrigation valve. They provided a clear quote over the phone, scheduled the appointment within a few days, and completed the job seamlessly. Whitley arrived on time, was professional, courteous, and a pleasure to talk to. It was fun chatting football with him -- he comes from an impressive football family! His dad, Vili, was the University of Hawai'i football team's official Warrior mascot during the Colt Brennan era. Highly recommend this company for their fair pricing, excellent communication, and top-notch workmanship.

Prestige Plumbing - plumbing - Updated October 2026

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